iStorage datAshur Pro User manual

#1
www.istorage-uk.com
iStorage datAshur®Pro Manual – v 1.6
User Manual
Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the
datAshur Pro.
If you are having difficulty please refer to this complete user manual loaded on your datAshur Pro and is also
available at iStorage’s website: www.istorage-uk.com/support

#2
iStorage datAshur® Pro Manual – v 1.6
www.istorage-uk.com
All trademarks and brand names are the
property of their respective owners.
Copyright © 2015 iStorage Limited. All rights reserved.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless
prior permission is obtained from the copyright holder.
DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD
TO BE LEGALLY INVALID
iStorage shall not be liable by virtue of this warranty, or otherwise, for any incidental, special or consequential damage
including any loss of data resulting from use or operation of the product, whether or not iStorage was apprised of the
possibility of such damages
iStorage datAshur is developed and
manufactured by iStorage Limited and is
based on DataLock® technology licensed
from ClevX, LLC.
iStorage datAshur Pro is developed and
manufactured by iStorage Limited and is
based on DataLock® technology licensed
from ClevX, LLC.

#3
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iStorage datAshur®Pro Manual – v 1.6
Table of Contents
Introduction .................................................................................................................................. 4
Package contents .......................................................................................................................... 4
1. datAshur Pro Layout ............................................................................................................... 5
2. LED Indicators and their actions.............................................................................................. 5
3. How to use the datAshur Pro for the first time......................................................................... 6
4. How to change the User PIN .................................................................................................. 6
5. How to enable Options as User ............................................................................................... 7
6. How to enable Read-Only as User .......................................................................................... 8
7. How to enable Read/Write as User .......................................................................................... 8
8. How to set the Timeout Lock in User mode ............................................................................ 9
9. How to disable the Timeout Lock in User mode ..................................................................... 9
10. How to determine the device Version Number in User mode................................................... 10
11. How to create an Admin PIN .................................................................................................. 10
12. How to unlock the datAshur Pro as Admin.............................................................................. 11
13. How to create a New User PIN in Admin mode........................................................................ 11
14. How to change the Admin PIN ................................................................................................ 12
15. How to verify whether an Admin/User PIN has been set up..................................................... 13
16. How to enable Read-Only in Admin mode............................................................................... 13
17. How to enable Read/Write in Admin mode.............................................................................. 13
18. How to determine the device Version Number in Admin mode................................................ 14
19. How to set the Timeout Lock in Admin mode.......................................................................... 15
20. How to disable the Timeout Lock in Admin mode ................................................................... 16
21. How to delete all files in Admin mode..................................................................................... 16
22. Brute Force Hacking Detection................................................................................................ 17
23. How to Reset the datAshur Pro................................................................................................ 17
24. How to configure the datAshur Pro with Windows OS............................................................. 18
25. How to configure the datAshur Pro with Mac OS .................................................................... 21
26. Technical Support ................................................................................................................... 22
27. Warranty and RMA information............................................................................................... 22

#4
iStorage datAshur® Pro Manual – v 1.6
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Introduction
Thank you for purchasing the iStorage datAshur® Pro, an ultra secure and easy to use, hardware encrypted USB 3.0 PIN
activated flash drive.
The datAshur Pro uses military grade XTS-AES 256-bit hardware encryption, which encrypts all data stored on the drive in
real-time. The datAshur Pro requires no software and is OS and host independent.
The datAshur Pro incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identification
Number) onto the on-board keypad before connecting the drive to a USB port.
Should the drive be lost or stolen, the user can rest assured that all data held on the datAshur Pro is safe and cannot be
accessed by any unauthorised person.
The datAshur Pro can be configured with both a User and Admin PIN, making it perfect for corporate and government
deployment. As the datAshur Pro is unlocked via the onboard keypad and not a host computer, it is not vulnerable to
software/hardware based key-loggers or brute force attacks.
Package contents
• iStorage datAshur Pro
• Extruded Aluminium Sleeve
• QSG - Quick Start Guide
Note: The datAshur Pro rechargeable battery is not fully charged, we recommend the battery be charged
prior to first use. Please plug in the datAshur Pro to a powered USB port for 60 minutes to fully
charge the battery.
Caution: The datAshur Pro is shipped with a default User PIN of 1-1-2-2-3-3-4-4
and although it can be used straight out of the box with the default PIN, for security reasons, we
highly recommend that a new User PIN be created immediately by following instructions under
section 4 “How to change User PIN”.
If you forget your User PIN and no Admin PIN exists, or you forget both PINs, all data will be inaccessible.

#5
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iStorage datAshur®Pro Manual – v 1.6
1. datAshur Pro Layout
2. LED indicators and their actions
1 2
3
5 6
7
9 0
8
4
RED LED
GREEN LED
KEY Button
Keypad
Keyring, unscrew to add to key ring.
BLUE LED
.
.
.
.
.
.
LED LED State Description LED LED State Description
Red - Fade Out Locking down/incorrect PIN entry /
Red and Green
blinking alternately Factory reset/deleting files in Admin
mode
Red blinking Locked and awaiting factory default
PIN or User defined PIN entry &
Red and Green
flickering together Awaiting Admin PIN entry
Green Solid datAshur Pro is unlocked in User
mode &
Green and Blue
blinking together User Options mode
Green blinking
When connected to a USB port if
Green Led blinks every 2 seconds
this indicates the datAshur Pro has
been set as ‘Read-Only’
&
Green and Blue
flickering together Admin Options mode
Green flickering datAshur Pro is unlocked in Admin
mode &
Red and Blue
blinking together
When not connected to a USB port
indicates that both User and Admin
PINs have been set on the
datAshur Pro
Blue Solid Connected to a USB port &
Red and Blue
flickering together Awaiting Admin PIN change
Blue Blinking
Data exchange with host/changing
User PIN/when not connected to a
USB port indicates an Admin PIN
exists

#6
iStorage datAshur® Pro Manual – v 1.6
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PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Note:Once the datAshur Pro has been successfully unlocked, the Green LED will remain on and in a solid state
for 30 seconds only, during which time the datAshur Pro needs to be connected to a USB port. It can be locked
down immediately by pressing and holding down the KEY button for 3 seconds, or waiting for the 30
seconds to expire or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.
4. How to change the User PIN
3. How to use the datAshur Pro for the first time
Instructions - first time use LED LED State
1. Press KEY button once
Red, Green &Blue LED’s will flash together once
and then the Red LED will continue to blink
2. Within 10 seconds begin to enter User PIN
(default - 11223344) to unlock datAshur Pro Red LED will continue to blink
3. Press KEY button once Red solid LED changing to Green solid LED
indicating successful default User PIN entry
The datAshur Pro is shipped with a default User PIN of 11223344 and although it can be used straight out of the box with
the default PIN, for security reasons we highly recommend a new User PIN be created immediately by following
the instructions under section 4 ‘How to change the User PIN’.
Please follow the 3 simple steps in the table below to unlock the datAshur Pro with the default User PIN.
Examples of these types of Alphanumerical PINs are:
• For “Password”you would press the following keys:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage”you would press:
4 (ghi) 7 (pqrs)8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PIN’s can be created.
Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the key with the corresponding letters on it.

#7
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iStorage datAshur®Pro Manual – v 1.6
Instructions LED LED State
1. Press KEY button once
Red, Green &Blue LED’s will flash together once
and then the Red LED will continue to blink
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
2. Within 10 seconds begin to enter the User PIN
(default User PIN 11223344) Red LED will continue to blink
3. Press the KEY button once
Red solid LED changing to Green solid LED
indicating successful User PIN entry
4. Press KEY button twice (double-click) Blue LED blinks
5. Within 10 seconds begin to enter New User PIN Blue LED continues to blink
6. Press KEY button twice (double-click) Green LED blinks
7. Within 10 seconds begin to re-enter New User PIN Green LED continues to blink
8. Press KEY button twice (double-click)
Red solid LED changing to Green solid LED
indicating User PIN change successful
Note: If a mistake was made while defining a new PIN or the procedure was not completed, the drive will retain
the old PIN.
5. How to enable Options as User
Instructions LED LED State
1. Press KEY button once
Red, Green &Blue LED’s will flash together once
and then the Red LED will continue to blink
(if Blue LED also blinks this indicates an Admin
PIN has been set up)
2. Within 10 seconds begin to enter your User PIN Red LED will continue to blink
3. Press the KEY button once Red solid LED changing to Green solid LED
indicating successful User PIN entry
4. Press the KEY button 3 times - treble
click & Green and Blue LED’s blinking together awaiting new instructions in OPTIONS mode.
The Options mode will allow the User to perform different functions such as enabling and disabling the datAshur Pro as
‘Read-Only’, setting a ‘Timeout’ automatic lock and determining the version of the device.
The table below illustrates how to access the Options mode, sections 6 - 9 describe how to perform the various functions.

#8
iStorage datAshur® Pro Manual – v 1.6
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6. How to enable Read-Only as User
7. How to enable Read/ Write as User
Instructions LED LED State
1. Unlock the datAshur Pro with User PIN Red solid LED changing to Green solid LED
indicating successful User PIN entry
2. Enable Options by pressing the KEY button 3times -
treble click & Green and Blue LED’s blinking together awaiting new instructions in OPTIONS mode.
3. Within 10 seconds begin to Press button number 7
(pqRs) followed by the number 6 (mnO) button - (76)& Green and Blue LED’s continue to blink together
4. Press KEY button once
Blue LED quickly fades out to a solid Green -
when the datAshur Pro is inserted into a USB
port the Green LED blinks every two seconds
indicating the drive is in Read-Only mode
The User is able to write content to the datAshur Pro and restrict access to read-only.
This is done by performing the following steps.
Once activated, access is limited to Read-Only until write protect is disabled.
Note:We have applied a naming convention to make it easy for the User to remember the keystrokes for each
optional setting. In the table above we have used numbers that represent the ‘first letters’ of the optional feature
name. For example, Read-Only = 7 (pqRs) 6 (mnO).
Admin can override User Read/Write settings by enabling/disabling Read/Write in Admin mode.
Instructions LED LED State
1. Unlock the datAshur Pro with User PIN Red solid LED changing to Green solid LED
indicating successful User PIN entry
2. Press the KEY button three times (treble-click)
&Green and Blue LED’s blinking together
3. Within 10 seconds begin to Press the number 7 (pqRs)
button followed by the number 9 (Wxyz) button (79)&Green and Blue LED’s continue to blink together
4. Press KEY button once
Blue LED quickly fades out and the Green LED
turns solid. when the datAshur Pro is inserted
into a USB port a solid Green LED indicates the
datAshur Pro is Read/Write enabled
Restricted write protect (Read-Only) access can be turned off with access restored to Read/Write.
This is done by performing the following Steps.
Once activated, access is restored to the default Read/Write state.
Note:Admin can override User Read/Write settings by enabling/disabling Read/Write in Admin mode.

#9
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iStorage datAshur®Pro Manual – v 1.6
8. How to set the Timeout Lock in User mode
To protect against unauthorised access when the datAshur Pro is connected to a host and unattended, the datAshur Pro can
be set to automatically lock after a pre-set amount of time.
In its default state, the datAshur Pro Timeout Lock feature is turned off. The Timeout Lock feature can be set to activate (lock)
anywhere between 1 and 99 minutes.
To set the Timeout Lock, please follow steps in the table below.
Instructions LED LED State
1. Unlock the datAshur Pro with User PIN Red solid LED changing to Green solid LED
indicating successful User PIN entry
2. Enable Options by pressing the KEY button 3times -
treble click & Green and Blue LED’s blinking together awaiting new instructions in OPTIONS mode.
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)& Green and Blue LED’s continue to blink together
4. Press KEY button once Blinking Green LED
5. Within 10 seconds begin enter the length of User
Timeout in 2 digits:
00 = 0 minutes (default)
01 = 1 minute
99 = 99 minutes etc
Green LED continues to blink
6. Press the Key button once Green solid LED - Admin can override USER
Timeout Lock
9. How to disable the Timeout Lock in User Mode
Instructions LED LED State
1. Unlock the datAshur Pro with User PIN Red solid LED changing to Green solid LED
indicating successful User PIN entry
2. Enable Options by pressing the KEY button 3times -
treble click & Green and Blue LED’s blinking together awaiting new instructions in OPTIONS mode.
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)& Green and Blue LED’s continue to blink together
4. Press KEY button once Blinking Green LED
5. Within 10 seconds begin to press the number 0button
twice (double click) (zero,zero)-(00) Green LED continues to blink
6. Press the Key button once Green solid LED - Timeout Lock has been
disabled
To disable the Timeout Lock, please follow steps in the table below.

#10
iStorage datAshur® Pro Manual – v 1.6
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11. How to create an Admin PIN
An Admin PIN is a useful feature for corporate deployment, for example:
• Recovering data from a drive and configuring a new User PIN in the event an employee has forgotten their PIN
• Retrieving data from a drive if an employee leaves the company
• Setting policies such as ‘Read-Only’
• The Admin PIN can be used to override all User settings
PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Instructions LED LED State
1. Unlock the datAshur Pro with User PIN Red solid LED changing to Green solid LED
indicating successful User PIN entry
2. Enable Options by pressing the KEY button 3times -
treble click & Green and Blue LED’s blinking together awaiting new instructions in OPTIONS mode.
3. Within 10 seconds begin to Press button number 8
(tuV)followed by the number 6 (mNo) button - (86)& Green and Blue LED’s continue to blink together
4. Press KEY button once
Red, Green & Blue LED’s will quickly blink
together once followed by the Red LED blinking
to the most significant digit of revision and
the Green LED will blink according to the least
significant digit of the revision number
For example, if the revision number is ‘1.8’, the Red LED will blink once (1) and the Green LED will blink eight (8) times.
Once the sequence has ended the Red, Green & Blue LED’s will blink together once and then to solid Green.
10. How to determine the device Version Number in User mode
To display the device Version Number of the datAshur Pro do the following.