iStorage datAshur Pro2 User manual

#1
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iStorage diskAshur PRO2®Manual / Handbuch / Manuel – v2.4
English User Manual - Table of Contents ...............................................4
Deutsch Benutzerhandbuch - Inhaltsverzeichnis ...................................44
Français Manuel d’utilisation - Table des matières ...............................84

#2
iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
www.istorage-uk.com
Please make sure you remember your PIN (password), without it there
is no way to access the data on the drive.
If you are having difficulty using your datAshur PRO2please contact our support team by email -
[email protected] or by phone on [phone].
User Manual

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
Copyright © iStorage, Inc 2019. All rights reserved.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks and copyrights referred to are the property of their respective owners.
Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is
obtained from the copyright holder.
DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID
All trademarks and brand names are the property of their respective owners
Trade Agreements Act (TAA) Compliant

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
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Table of Contents
Introduction ...........................................................................................................................................................................................5
Box contents .........................................................................................................................................................................................5
1. LED indicators and their actions .....................................................................................................................................................6
2. Battery and LED States ................................................................................................................................................................... 6
3. First Time Use.................................................................................................................................................................................7
4. Unlocking datAshur PRO2with the Admin PIN ...............................................................................................................................8
5. To Enter Admin Mode .....................................................................................................................................................................9
6. To Exit Admin Mode .......................................................................................................................................................................9
7. Changing the Admin PIN ................................................................................................................................................................10
8. Setting a User PIN Policy ............................................................................................................................................................... 11
9. How to delete the User PIN Policy .................................................................................................................................................. 12
10. How to check the User PIN Policy ..................................................................................................................................................13
11. Adding a New User PIN in Admin Mode .........................................................................................................................................14
12. Changing the User PIN in Admin Mode .......................................................................................................................................... 15
13. Deleting the User PIN in Admin Mode ...........................................................................................................................................15
14. How to Unlock datAshur PRO2with User PIN .................................................................................................................................16
15. Changing the User PIN in User Mode ............................................................................................................................................16
16. Creating a One-Time User Recovery PIN ........................................................................................................................................17
17. Deleting the One-Time User Recovery PIN .....................................................................................................................................17
18. Activating Recovery Mode and Creating New User PIN ..................................................................................................................18
19. Set User Read-Only in Admin Mode ..............................................................................................................................................19
20. Enable User Read/Write in Admin Mode ........................................................................................................................................19
21. Set Global Read-Only in Admin Mode ............................................................................................................................................20
22. Enable Global Read/Write in Admin Mode .....................................................................................................................................20
23. How to configure a Self-Destruct PIN ............................................................................................................................................. 21
24. How to delete the Self-Destruct PIN ...............................................................................................................................................22
25. How to Unlock with the Self-Destruct PIN ......................................................................................................................................22
26. How to Configure an Admin PIN after a Brute Force attack or Reset ..............................................................................................23
27. Setting the Unattended Auto-Lock Clock ........................................................................................................................................ 23
28. Turn off the Unattended Auto-Lock Clock .......................................................................................................................................24
29. How to check the Unattended Auto-Lock Clock...............................................................................................................................25
30. Set Read-Only in User Mode .......................................................................................................................................................... 25
31. Enable Read/Write in User Mode ....................................................................................................................................................26
32. Brute Force Hack Defence Mechanism ...........................................................................................................................................26
33. How to set the User PIN Brute Force Limitation .............................................................................................................................27
34. How to check the User PIN Brute Force Limitation .........................................................................................................................28
35. How to perform a complete reset ...................................................................................................................................................29
36. How to configure datAshur PRO2as Bootable ................................................................................................................................29
37. How to disable the datAshur PRO2Bootable feature .......................................................................................................................30
38. How to check the Bootable setting ..................................................................................................................................................30
39. Formatting the datAshur PRO2for Windows .................................................................................................................................. 31
40. datAshur PRO2Setup for Mac OS ..................................................................................................................................................33
41. datAshur PRO2Setup for Linux (Ubuntu 18.04 LTS) .....................................................................................................................35
42. Hibernating, Suspending or Logging off from the Operating System ............................................................................................ 38
43. How to check Firmware in Admin Mode .........................................................................................................................................38
44. How to check Firmware in User Mode ............................................................................................................................................39
45. Technical Support .......................................................................................................................................................................... 40
46. Warranty and RMA information ...................................................................................................................................................... 40

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
Introduction
Box Contents
Thank you for purchasing the iStorage datAshur®PRO2, an ultra-secure and easy to use, hardware encrypted USB 3.2 Gen 1 PIN authen-
ticated flash drive with capacities up to 512GB and rising.
The datAshur PRO2incorporates a rechargeable battery allowing the user to enter a 7-15 digit PIN (Personal Identification Number) onto
the on-board keypad to unlock the drive before connecting to a USB port. To lock the drive and encrypt all data, simply eject the datAshur
PRO2from the host computer and the entire contents of the drive will be encrypted (full disk encryption) using military grade AES-XTS
256-bit hardware encryption. If the drive is lost or stolen and an incorrect PIN is entered 10 consecutive times (default setting), the
datAshur PRO2defence mechanism will be triggered to protect against unathorised access.
The datAshur PRO2can be configured with both User and Admin PINs and can also be programmed to include a ‘User
Recovery PIN’ making it perfect for corporate and government deployment. As the datAshur PRO2is unlocked via the
on-board keypad and not a host computer, it is not vulnerable to software/hardware based key-loggers or brute force attacks.
One of the unique and underlying security features of the GDPR compliant datAshur PRO2is the dedicated hardware based secure
microprocessor (Common Criteria EAL4+ ready), which employs built-in physical protection mechanisms designed to defend against
external tamper, bypass attacks and fault injections. Unlike other solutions, the datAshur PRO2reacts to an automated attack by entering
the deadlock frozen state, which renders all such attacks as useless. In plain and simple terms, without the PIN there’s no way in!
• iStorage datAshur PRO2
• Extruded Aluminium Sleeve
• QSG - Quick Start Guide
Note: The datAshur PRO2rechargeable battery is not fully charged, we recommend the battery be
charged prior to first use. Please plug in the datAshur PRO2to a powered USB port for 30-60 minutes
to fully charge the battery.

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1. LED indicators and their actions
LED LED State Description LED LED State Description
RED Solid Locked device (in either
Standby or Reset states)
RED, GREEN and
BLUE Blinking
Waiting for User PIN entry
RED - Fade Out Device Turning off to the
Idle State
GREEN and BLUE
Blinking together Waiting for Admin PIN entry
GREEN Blinking Unlocked device as Admin
(not connected to USB port)
GREEN and BLUE
Blinking alternately Authentication in progress
GREEN Solid Unlocked device as User
(not connected to USB port) or
device in User mode
BLUE blinking every
5 seconds
Battery starts charging after 30
seconds when device is locked
and connected to a USB port
BLUE Solid Device in Admin mode
2. Battery and LED States
To wake from Idle State
Idle state is defined as when datAshur PRO2is not being used and all LEDs are off.
To wake datAshur PRO2from the idle state do the following.
Press and hold down the SHIFT ( ) button for
one second or connect the device to a powered
USB port
RED, GREEN and BLUE LEDs blink once in sequence then the GREEN
LED blinks twice and finally switches to a solid RED LED indicating
the device is in Standby State
Note: The normal function of the datAshur PRO2may be disturbed by strong Electro-Magnetic Interference. If so, sim-
ply power cycle the product (power off then power on) to resume normal operation. If normal operation does not resume,
please use the product in a different location.
The datAshur PRO2incorporates voltage detection circuitry that monitors the battery output when the device is powered on. When battery
output drops to 3.3V or below, the RED LED flashes three times and fades out. At this point, the User should connect the datAshur PRO2
to a powered USB port and charge for 15-30minutes. Once recharged, the datAshur PRO2will resume normal function.
Low Battery Sensor
To enter Idle State
To force datAshur PRO2to enter Idle State, execute either of the following operations:
• If the device is connected to a USB port, disconnect it.
• If the device is not connected to a USB port, press and hold down the SHIFT ( ) button for a second until the LED
turns solid RED and fades out to the Idle State (off).

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3. First Time Use
Note: When datAshur PRO2is unlocked and not connected to a USB port and no operations are performed
within 30 seconds, the device will enter Idle State automatically. The LED turns to solid RED and then fades
out to the idle state.
When datAshur PRO2is connected to a USB port, the SHIFT ( ) button does not function.
When connected to a powered USB port, a locked datAshur PRO2will start charging after 30 seconds,
indicated by the BLUE LED blinking every 5 seconds.
Power-on States
After the device wakes from Idle State, it will enter one of the following states shown in the table below.
Power-on State LED indication Encryption
Key
Admin
PIN Description
Standby RED Solid   Waiting for Admin or User PIN entry
Reset RED Solid   Waiting for configuration of an Admin PIN
Low Battery Level RED Blinks 3
Times   Charge on a powered USB port for 15-30 minutes
Initial Shipment State RED and GREEN
Solid
  Waiting for configuration of an Admin PIN
PIN Requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Examples of these types of Alphanumerical PINs are:
• For “Password”press the following buttons:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage”press the following buttons:
4 (ghi) 7 (pqrs)8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
Password Tip: You can configure a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the button with the corresponding letters on it.
datAshur PRO2is supplied in the ‘Initial Shipment State’ with no pre-set Admin PIN. A 7-15 digit Admin PIN must be config-
ured before the drive can be used. Once an Admin PIN has been successfully configured, it is then not possible to switch the drive back
to the ‘Initial Shipment State’.

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To configure an Admin PIN and unlock the datAshur PRO2for the first time, please follow the simple steps in the table below.
Instructions - First Time Use LED LED State
1. Press and hold down the SHIFT ( ) button
for one second
RED, GREEN and BLUE LEDs blink once in
sequence then the GREEN LED blinks twice and finally
switches to solid RED and GREEN LEDs indicating the
drive is in the Initial Shipment State
2. Press and hold down both KEY ( ) + 1 buttons LEDs turn to blinking GREEN and solid BLUE
3. Enter New Admin PIN and press the
KEY ( ) button once
Blinking GREEN and solid BLUE LEDs switch to a
GREEN blink then back to Blinking GREEN and solid
BLUE LEDs
4. Re-enter New Admin PIN and press the KEY ( )
button again
BLUE LED rapidly blinks then switches to a solid BLUE
LED and finally to a blinking GREEN LED indicating the
Admin PIN has been successfully configured and drive
unlocked
Locking datAshur PRO2
To lock the drive, safely eject the datAshur PRO2from your host operating system and unplug from the USB port. If data is being written
to the drive, unplugging the datAshur PRO2will result in incomplete data transfer and possible data corruption.
Note:Once datAshur PRO2has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds
only, during which time the datAshur PRO2needs to be connected to a powered USB port. It can be locked down
immediately (if not connected to a USB port) by pressing and holding down the SHIFT ( ) button for a second
or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system when connected to a USB
port.
When the datAshur PRO2is unlocked and connected to a USB port, it will not accept further instructions via the keypad.
4. Unlocking datAshur PRO2with the Admin PIN
To unlock the datAshur PRO2with the Admin PIN, please follow the simple steps in the table below.
1. Press and hold down the SHIFT ( ) button
for one second
RED, GREEN and BLUE LEDs blink once in
sequence then the GREEN LED blinks twice and finally
switches to a solid RED LED indicating the drive is in
Standby State
2. In Standby State (solid RED LED) press the
KEY ( )button once GREEN and BLUE LEDs blink together
3. With the GREEN and BLUE LEDs blinking together,
enter the Admin PIN and press the KEY ( )button
again
GREEN and BLUE LEDs will alternately blink
several times and then to a solid BLUE LED
and changing to a blinking GREEN LED indicating the
drive has been successfully unlocked as Admin

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5. To Enter Admin Mode
To Enter Admin Mode, do the following.
1. Press and hold down the SHIFT ( ) button
for one second
RED, GREEN and BLUE LEDs blink once in
sequence then the GREEN LED blinks twice and finally
switches to a solid RED LED indicating the device is in
Standby State
2. In Standby State (solid RED LED) press the
KEY ( )button once GREEN and BLUE LEDs blink together
3. With the GREEN and BLUE LEDs blinking together,
enter the Admin PIN and press the KEY ( )button
again
GREEN and BLUE LEDs will alternately blink
several times and then to a solid BLUE LED
changing to a blinking GREEN LED indicating the
device is unlocked
4. Press the KEY ( )button Three times
within 2 seconds (KEY ( )x 3)Blinking GREEN LED will change to a solid BLUE LED
indicating the device is in Admin mode
Note:Once datAshur PRO2has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds
only, during which time the datAshur PRO2needs to be connected to a powered USB port. It can be locked down
immediately (if not connected to a USB port) by pressing and holding down the SHIFT ( ) button for a second
or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system when connected to a USB
port.
When the datAshur PRO2is unlocked and connected to a USB port, it will not accept further instructions via the keypad.
6. To Exit Admin Mode
When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which time the drive
can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event happens within 30
seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid RED LED which then fades out
to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE LED
switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the
datAshur PRO2must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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7. Changing the Admin PIN
PIN Requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
1. In Admin mode press and hold down both
the KEY ( ) + 2 buttons
Solid BLUE LED will change to blinking GREEN and
solid BLUE LEDs
2. Enter NEW Admin PIN and press KEY ( )
button
Blinking GREEN and solid BLUE LEDs will switch to
a single GREEN LED blink and then back to blinking
GREEN and solid BLUE LEDs
3. Re-enter the NEW Admin PIN and press
KEY ( )button
Blinking GREEN and solid BLUE LEDs change to
a rapidly blinking BLUE LED and finally to a solid
BLUE LED indicating the Admin PIN has been suc-
cessfully changed
To change the Admin PIN, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
Examples of these types of Alphanumerical PINs are:
• For “Password”press the following buttons:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage”press the following buttons:
4 (ghi) 7 (pqrs)8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
Password Tip: You can configure a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the button with the corresponding letters on it.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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8. Setting a User PIN Policy
The Administrator can set a restriction policy for the User PIN. This policy includes setting the minimum length of the PIN (from 7 to
15 digits), as well as requiring or not the input of one or more 'Special Characters'. The “Special Character” functions as both the
'SHIFT ( ) + digit' buttons pressed down together.
To set a User PIN Policy (restrictions), you will need to enter 3 digits, for instance '091', the first two digits (09) indicate the minimum
PIN length (in this case, 9) and the last digit (1) denotes that one or more 'Special Characters' must be used, in other words 'SHIFT (
) + digit'. In the same way, a User PIN Policy can be set without the need of a 'Special Character', for instance '120', the first two digits
(12) indicate the minimum PIN length (in this case,12) and the last digit (0) meaning no Special Character is required.
Once the Administrator has set the User PIN Policy, for instance '091', a new User PIN will need to be configured - see
section 11, ‘Adding a New User PIN in Admin Mode’. If the Administrator configures the User PIN as '247688314' with the use of a
'Special Character' (SHIFT ( ) + digit pressed down together), this can be placed anywhere along your 7-15 digit PIN during the
process of creating the User PIN as shown in the examples below.
A. 'SHIFT ( ) + 2', '4', '7', '6', '8', '8', '3', '1', '4',
B. '2', '4', 'SHIFT ( ) + 7', '6', '8', '8', '3', '1', '4',
C. '2', '4', '7', '6', '8', '8', '3', '1', 'SHIFT ( ) + 4',
Note:
• If a ‘Special Character’ was used during the configuration of the User PIN, for instance, example ‘B’ above,
then the drive can only be unlocked by entering the PIN with the ‘Special Character’ entered precisely in the
order configured, as per example ‘B’ above - (‘2’, ‘4’, ‘SHIFT ( ) + 7’, ‘6’, ‘8’, ‘8’, ‘3’, ‘1’, ‘4’).
• More than one ‘Special Character’ can be used and placed along your 7-15 digit PIN.
• Users are able to change their PIN but are forced to comply with the set ‘User PIN Policy’ (restrictions), if
and when applicable.
• Setting a new User PIN Policy will automatically delete the User PIN if one exists.
• This policy does not apply to the ‘Self-Destruct PIN’. The complexity setting for the Self-Destruct PIN and
Admin PIN is always 7-15 digits, with no special character required.
1. In Admin mode, press and hold down both
KEY ( ) + 7 buttons
Solid BLUE LED will change to blinking GREEN and
BLUE LEDs
2. Enter your 3 digits, remember the first two digits
denote minimum PIN length and last digit (0 or 1)
whether or not a special character has been used.
Blinking GREEN and BLUE LEDs will continue to
blink
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to a
solid GREEN LED and finally to a solid BLUE LED
indicating the User PIN Policy has been successfully
set.
To set a User PIN Policy, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE
LED) proceed with the following steps.

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Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
9. How to delete the User PIN Policy
1. In Admin mode, press and hold down both
KEY ( ) + 7 buttons
Solid BLUE LED will change to blinking GREEN and
BLUE LEDs
2. Enter 070 and press SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to a
solid GREEN LED and finally to a solid BLUE LED
indicating the User PIN Policy has been successfully
deleted
To delete the User PIN Policy, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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10. How to check the User PIN Policy
1. In Admin mode press and hold down both
SHIFT ( ) + 7 buttons Solid BLUE LED will change to blinking GREEN and
BLUE LEDs
2. Press the KEY ( )button and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. A RED LED blink equates to ten (10) units of a PIN.
c. Every GREEN LED blink equates to a single (1) unit of a PIN
d. A BLUE blink indicates that a 'Special Character' was used.
e. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
f. LEDs return to solid BLUE
The Administrator is able to check the User PIN Policy and can identify the minimum PIN length restriction and whether or not the use of
a Special Character has been set by noting the LED sequence as described below.
To check the User PIN Policy, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE
LED) proceed with the following steps.
The table below describes the LED behaviour whilst checking the User PIN Policy, for instance if you have set a 12 digit User PIN with
the use of a Special Character (121), the RED LED will blink once (1) and the GREEN LED will blink twice (2) followed by a single (1)
BLUE LED blink indicating that a Special Character must be used.
PIN Description 3 digit Setup RED GREEN BLUE
12 digit PIN with use of a Special Character 121 1 Blink 2 Blinks 1 Blink
12 digit PIN with NO Special Character used 120 1 Blink 2 Blinks 0
9 digit PIN with use of a Special Character 091 0 9 Blinks 1 Blink
9 digit PIN with NO Special Character used 090 0 9 Blinks 0
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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11. Adding a New User PIN in Admin Mode
PIN requirements:
• Must be between 7-15 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
• The SHIFT ( ) button can be used for additional PIN combinations - e.g. SHIFT ( ) + 1 is a different value
than just 1. See section 8, ‘Setting a User PIN Policy’.
To add a New User PIN, first enter “Admin Mode” as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both
KEY ( ) + 3 buttons
Solid BLUE LED will change to blinking GREEN and
solid BLUE LEDs
2. Enter New User PIN and press KEY ( )button
Blinking GREEN and solid BLUE LEDs will switch to
a single GREEN LED blink and then back to blinking
GREEN and solid BLUE LEDs
3. Re-enter the New User PIN and press KEY ( )
button again
Blinking GREEN and solid BLUE LEDs change to a
rapidly blinking GREEN LED and finally to a solid
BLUE LED indicating a New User PIN has been
successfully configured
Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured as
described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. Refer to
section 10 to check the user PIN restrictions.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
12. Changing the User PIN in Admin Mode
To change an existing User PIN, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both
KEY ( ) + 3 buttons
Solid BLUE LED will change to blinking GREEN and
solid BLUE LEDs
2. Enter New User PIN and press KEY ( )button
Blinking GREEN and solid BLUE LEDs will switch to
a single GREEN LED blink and then back to blinking
GREEN and solid BLUE LEDs
3. Re-enter the New User PIN and press KEY ( )
button again
Blinking GREEN and solid BLUE LEDs change to a
rapidly blinking GREEN LED and finally to a solid
BLUE LED indicating the User PIN has been suc-
cessfully changed
Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in
section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been
used. Refer to section 10 to check the user PIN restrictions.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
13. Deleting the User PIN in Admin Mode
To delete an existing User PIN, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both
SHIFT ( ) + 3 buttons
Solid BLUE LED will change to a blinking RED LED
2. Press and hold down both
SHIFT ( ) + 3 buttons again
Blinking RED LED will change to a solid RED LED
and then to a solid BLUE LED indicating the User
PIN has been successfully deleted

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14. How to Unlock datAshur PRO2with User PIN
1. In a standby state (solid RED LED) Press and hold
down both the SHIFT ( ) +KEY ( ) buttons
RED LED switches to all LEDs, RED, GREEN &
BLUE blinking on and off
2. Enter User PIN and press the KEY ( )button
RED, GREEN and BLUE blinking LEDs will change
to alternating GREEN and BLUE LEDs then to a
solid GREEN LED indicating drive successfully
unlocked in User Mode
15. Changing the User PIN in User Mode
1. In User mode press and hold down
both KEY ( ) + 4 Solid GREEN LED will change to a blinking GREEN LED and a solid BLUE LED
2. Enter New User PIN and press the KEY ( )
button
Blinking GREEN and solid BLUE LEDs will switch to
a single GREEN LED blink and then back to blinking
GREEN and solid BLUE LEDs
3. Re-enter New User PIN and press the KEY ( )
button
Blinking GREEN and solid BLUE LEDs will switch
to a rapidly blinking GREEN LED and then to a solid
GREEN LED indicating a
successful User PIN change
To change the User PIN, first unlock the datAshur PRO2with a User PIN as described above in section 14. Once the drive is in User
Mode (solid GREEN LED) proceed with the following steps.
Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in
section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been
used. The administrator can refer to section 10 to check the user PIN restrictions.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
To unlock with the User PIN, the datAshur PRO2must first be in Standby State (solid RED LED) by pressing and holding down the
SHIFT ( ) button for one second.

#17
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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
16. Creating a One-Time User Recovery PIN
1. In Admin mode press and hold down both
KEY ( ) + 4 buttons
Solid BLUE LED will change to blinking GREEN and
solid BLUE LEDs
2. Enter a One-Time Recovery PIN and press
KEY ( )button
Blinking GREEN and solid BLUE LEDs will switch to
a single GREEN LED blink and then back to blinking
GREEN and solid BLUE LEDs
3. Re-enter a One-Time Recovery PIN and press
KEY ( )button again
Blinking GREEN and solid BLUE LEDs change to a
rapidly blinking GREEN LED and finally to a solid
BLUE LED indicating the One-Time
Recovery PIN has been successfully configured
The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur PRO2.
To activate the recovery mode, the user must first enter the correct One-Time Recovery PIN, if one has been configured. The user PIN
recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to configure a new 7-15 digit User
PIN.
To configure a One-Time 7-15 digit User Recovery PIN, first enter the “Admin Mode” as described in section 5. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
17. Deleting the One-Time User Recovery PIN
1. In Admin mode press and hold down both
SHIFT ( ) + 4 buttons
Solid BLUE LED will change to blinking
RED LED
2. Press and hold down both
SHIFT ( ) + 4 buttons again
Blinking RED LED will become solid RED and then
switch to a solid BLUE LED indicating that the One-
Time User Recovery PIN has been
successfully deleted
To delete the One-Time User Recovery PIN, first enter the “Admin Mode” as described in section 5. Once the drive is
in Admin Mode (solid BLUE LED) proceed with the following steps.

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
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Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured as
described in section 8, which imposes a minimum PIN length and whether a special character has been used. Refer to
section 10 to check the user PIN restrictions.
18. Activating Recovery Mode and Creating New User PIN
The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur PRO2.
To activate the recovery mode, the user must first enter the correct One-Time Recovery PIN, if one has been configured. The user PIN
recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to configure a new 7-15 digit User
PIN.
To activate the Recovery process and configure a new User PIN, proceed with the following steps.
1. With the drive in Idle State press and hold down
the SHIFT ( ) button for one second
RED, GREEN and BLUE LEDs blink once in
sequence then the GREEN LED blinks twice and
finally switches to a solid RED LED indicating the
drive is in Standby State
2. In Standby State press and hold down both
KEY ( ) + 4buttons Solid RED LED will change to blinking RED and
GREEN LEDs
3. Enter the One-Time Recovery PIN and press the
KEY ( )button
GREEN and BLUE LEDs alternate on and off then to a
solid GREEN LED and finally to blinking GREEN and
solid BLUE LEDs
4. Enter the New User PIN and press the KEY ( )
button
Blinking GREEN and solid BLUE LEDs change to
a single GREEN LED blink then back to blinking
GREEN and solid BLUE LEDs
5. Re-enter the New User PIN and press the
KEY ( )button again
GREEN LED blinks rapidly then becomes solid
GREEN indicating the recovery process has been
successful and a new user PIN configured

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iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
With so many viruses and Trojans infecting USB drives, the Read-Only feature is especially useful if you need to access data on the USB
drive when used in a public setting. This is also an essential feature for forensic purposes, where data must be preserved in its original
and unaltered state that cannot be modified or overwritten.
When the Administrator configures the datAshur PRO2and restricts User access to Read-Only, then only the Administrator can write to
the drive or change the setting back to Read/Write as described in section 20. The User is restricted to Read-Only access and cannot
write to the drive or change this setting in user mode.
19. Set User Read-Only in Admin Mode
To set the datAshur PRO2and restrict User access to Read-Only, first enter the “Admin Mode” as described in section 5. Once the drive
is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “7 + 6”
buttons. Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press KEY ( )button
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the drive has been configured and
restricts User access to Read-Only
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
20. Enable User Read/Write in Admin Mode
To set the datAshur PRO2back to Read/Write, first enter the “Admin Mode” as described in section 5. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “7 + 9”
buttons.
Solid BLUE LED will change to blinking GREEN and
BLUE LEDs
2. Press KEY ( )button
GREEN and BLUE LEDs change to a solid GREEN
LED then to a solid BLUE LED
indicating the drive is configured as Read/Write

#20
iStorage datAshur PRO2®Manual / Handbuch / Manuel v2.5
www.istorage-uk.com
When the Administrator configures the datAshur PRO2and restricts it to Global Read-Only, then neither the Administrator nor the User
can write to the drive and both are restricted to Read-Only access. Only the Administrator is able to change the setting back to Read/Write
as described in section 22.
21. Set Global Read-Only in Admin Mode
To set the datAshur PRO2and restrict Global access to Read-Only, first enter the “Admin Mode” as described in section 5. Once the
drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “5 + 6”
buttons. Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press KEY ( )button
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the drive has been configured and
restricts Global access to Read-Only
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
Note: When the datAshur PRO2is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which
time the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur PRO2will exit Admin mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle state (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid BLUE
LED switches to a solid RED LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO2
must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered.
22. Enable Global Read/Write in Admin Mode
To set the datAshur PRO2back to Read/Write from the Global Read-Only setting, first enter the “Admin Mode” as described in section
5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “5 + 9”
buttons.
Solid BLUE LED will change to blinking GREEN and
BLUE LEDs
2. Press KEY ( )button
GREEN and BLUE LEDs change to a solid GREEN
LED then to a solid BLUE LED
indicating the drive is configured as Read/Write