ITI 351 Installation and operating manual

351 Installation and
Reference Manual

351 Access Point Manager
Installation and Reference Manual
For reprints, order manual: 466-1000, Revision C
Copyright ITI 1998
All rights reserved
Printed in the U.S.A.
651/777-2690
651/779-4890

Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual
1
Notice
State and local fire/life safety codes prohibit the use of access control devices on emergency
exits without providing an approved alternate method of exiting the controlled area.
Emergency exits must be capable of operation by people who are physically handicapped
and by those who have no knowledge of the system. The approval of an alternative exit
method should always be obtained in writing from the appropriate agency involved. In
most cases, this is the state or local fire marshal. The owner should be instructed to obtain
this approval in writing before installing the equipment.
ITI access control systems were not designed to be primary notification devices in a fire or
life safety system. These fire or life safety systems should be monitored and controlled by
devices designed by the manufacturer of those systems. ITI access control systems may be
used as secondary or auxiliary stations, as long as they do not interfere with the operation of
the primary device.
ITI makes no representations or warrantees with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular
purpose. Further, ITI reserves the right to revise this publication and to make changes from
time to time in the contents hereof without obligation of ITI to notify any person of such
revision or changes.
All rights strictly reserved. No part of this document may be reproduced, copied, adapted,
or transmitted in any form or by any means without written permission from ITI. Copyright
protection claim included all forms and matters of copyrightable material and information
now allowed by statutory or judicial law, including but not limited to, material generated
from the software programs, which are displayed on the screen, such as icons, screens
display looks, etc.
Trademarks:
ITI is a trademark of Interactive Technologies, Inc.

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Table of Contents
List of Figures.................................................................................................................7
List of Tables................................................................................................................... 8
List of Command References........................................................................................ 9
List of Examples........................................................................................................... 10
1. About This Manual ................................................................................................... 11
1.1. Parts of This Manual..............................................................................................................................11
1.2. Manual Conventions...............................................................................................................................13
2. Product Overview..................................................................................................... 14
2.1. Basic Operations.....................................................................................................................................14
2.2. Schedules.................................................................................................................................................15
2.2.1. Holidays..........................................................................................................................................15
2.2.2. TimeSchedules ...............................................................................................................................16
2.2.3. Daylight Savings ............................................................................................................................16
2.3. Doors........................................................................................................................................................17
2.3.1. Entrance/Exit Devices....................................................................................................................17
2.3.2. Door Strike .....................................................................................................................................17
2.4. Inputs.......................................................................................................................................................17
2.4.1. Normal State...................................................................................................................................18
2.4.2. Supervision.....................................................................................................................................18
2.4.3. Scheduling......................................................................................................................................19
2.4.4. Door Position and Egress ...............................................................................................................19
2.5. Outputs....................................................................................................................................................19
2.5.1. Operation........................................................................................................................................19
2.5.2. Scheduling......................................................................................................................................19
2.6. Options.....................................................................................................................................................19
2.6.1. Denied Access................................................................................................................................19
2.6.2. Interlocking ....................................................................................................................................19
2.6.3. Security System Arm / Disarm.......................................................................................................20
2.6.4. Panic...............................................................................................................................................20
2.6.5. Wireless Point Control ...................................................................................................................20
2.6.6. Occupancy Monitoring...................................................................................................................21
2.7. Cardholder Database .............................................................................................................................21
2.7.1. ID Attributes...................................................................................................................................21
2.7.2. Master Learn / DeleteCards............................................................................................................21
2.8. System Status ..........................................................................................................................................21
2.8.1. Event Reporting..............................................................................................................................21
2.8.2. Reader LED Indications.................................................................................................................22

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2.9. Miscellaneous ......................................................................................................................................... 23
2.9.1. Password........................................................................................................................................ 23
2.9.2. Site Code........................................................................................................................................ 23
2.9.3. Customizable Magnetic Stripe Format.......................................................................................... 23
2.10. Power Supply........................................................................................................................................ 23
2.10.1. Power Input.................................................................................................................................. 23
2.10.2. Power Output............................................................................................................................... 23
3. Installation Planning.................................................................................................24
3.1. Schedules................................................................................................................................................. 24
3.1.1. Holidays......................................................................................................................................... 24
3.1.2. Time Schedules.............................................................................................................................. 25
3.1.3. Daylight Savings Time Changes ................................................................................................... 26
3.2. Hardware................................................................................................................................................ 27
3.2.1. Option Kits..................................................................................................................................... 27
3.2.2. Doors.............................................................................................................................................. 27
3.2.3. Inputs ............................................................................................................................................. 28
3.2.4. Outputs........................................................................................................................................... 29
3.2.5. Options........................................................................................................................................... 29
3.2.6. Readers and Keypads..................................................................................................................... 30
3.2.7. Site Codeand Terminal Baud Rate ................................................................................................ 31
3.2.8. Magnetic Stripe Card Data Format................................................................................................ 31
3.2.9. System Power ................................................................................................................................ 34
3.3. Database.................................................................................................................................................. 34
3.3.1. Cardholders.................................................................................................................................... 34
3.3.2. Master Learn / Delete Cards.......................................................................................................... 35
4. Mounting and Wiring ................................................................................................37
4.1. Equipment List....................................................................................................................................... 37
4.1.1. Power Supply................................................................................................................................. 37
4.1.2. Door Peripherals............................................................................................................................ 37
4.1.3. Optional Add-On Kits.................................................................................................................... 37
4.1.4. Communications............................................................................................................................ 37
4.2. Mounting the APM and Peripherals.................................................................................................... 38
4.3. Wiring the APM and Peripherals......................................................................................................... 39
4.3.1. WiringGuidelines........................................................................................................................... 39
4.3.2. Stripping Shielded Cable............................................................................................................... 39
4.3.3. Grounding Shielded Cable............................................................................................................. 39
4.4. Wiring the Power Supply and Grounding........................................................................................... 41
4.4.1. Wiring an AC Power Supply......................................................................................................... 41
4.4.2. Wiring a DC Power Supply........................................................................................................... 42
4.5. Wiring the Outputs................................................................................................................................ 43
4.6. Wiring the Terminal.............................................................................................................................. 45
4.6.1. Configuring the Terminal.............................................................................................................. 45
4.7. Wiring the Readers and/or Keypads.................................................................................................... 46
4.8. Wiring the Inputs................................................................................................................................... 47
4.9. Applying Power...................................................................................................................................... 47
4.9.1. Prepower Checklist........................................................................................................................ 47
4.9.2. Powering Up.................................................................................................................................. 48

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4.10. Wiring the Backup Battery..................................................................................................................48
4.10.1. Testing Communications..............................................................................................................48
5. Introduction to Programming.................................................................................. 50
5.1. Programming Conventions....................................................................................................................50
5.1.1. The Ready> Prompt........................................................................................................................50
5.1.2. Aborting Commands ......................................................................................................................50
5.1.3. Command Responses......................................................................................................................50
5.2. List of APM Commands.........................................................................................................................51
5.3. Command Entry Mode ..........................................................................................................................52
5.3.1. Entering Command Entry Mode: LOGON ....................................................................................52
5.3.2. Obtaining a List of Commands: HELP...........................................................................................53
5.3.3. Exiting Command Entry Mode LOGOFF......................................................................................53
5.4. General Procedure for Entering Commands.......................................................................................53
6. Reports......................................................................................................................54
6.1. Full Report..............................................................................................................................................54
6.1.1. Power..............................................................................................................................................56
6.1.2. Inputs..............................................................................................................................................56
6.1.3. Outputs ...........................................................................................................................................56
6.1.4. Lock Status.....................................................................................................................................57
6.1.5. TimeSchedules ...............................................................................................................................57
6.1.6. Holidays..........................................................................................................................................57
6.1.7. Daylight Savings ............................................................................................................................57
6.1.8. Options ...........................................................................................................................................57
6.1.9. Doors ..............................................................................................................................................58
6.1.10. Panic.............................................................................................................................................58
6.1.11. Site Code ......................................................................................................................................58
6.1.12. Reader Type .................................................................................................................................58
6.1.13. Reader Led Type ..........................................................................................................................58
6.1.14. Master Learn Cards ......................................................................................................................58
6.1.15. NUMBER OF IDS IN DBASE ....................................................................................................59
6.1.16. Cardholder Database Percentage Full...........................................................................................59
6.2. Event Reports..........................................................................................................................................59
6.3. Cardholder Reports................................................................................................................................60
6.3.1. Category Reports............................................................................................................................60
6.3.2. Cardholder Attributes.....................................................................................................................61
6.3.3. Badge Reports ................................................................................................................................63
6.3.4. NameReports..................................................................................................................................64
7. Programming Your 351............................................................................................ 65
7.1. Basic Setup Commands..........................................................................................................................65
7.1.1. APM Name: APM..........................................................................................................................65
7.1.2. Current Date: DATE.......................................................................................................................65
7.1.3. Current Time: TIME.......................................................................................................................66
7.2. Schedule SetupCommands.....................................................................................................................67
7.2.1. Holidays: HOL ...............................................................................................................................67
7.2.2. Time Schedules: TS........................................................................................................................68
7.2.3. Daylight Savings Time Changes: DLS...........................................................................................70

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7.3. Hardware Setup Commands..................................................................................................................70
7.3.1. Door Setup DOOR..........................................................................................................................71
7.3.2. Inputs and Outputs: IO ...................................................................................................................72
7.3.3. Options: OPT..................................................................................................................................74
7.3.4. Panic Settings: PANIC ...................................................................................................................77
7.3.5. Card Readers: RDR........................................................................................................................78
7.4. Miscellaneous Setup Commands...........................................................................................................78
7.4.1. Password: PSW...............................................................................................................................78
7.4.2. Site Code: SC .................................................................................................................................79
7.4.3. Magnetic StripeCard Format: SETMAG........................................................................................79
7.5. Control Commands ................................................................................................................................81
7.5.1. Unlock Readers: REL.....................................................................................................................81
7.5.2. Lock Readers: LOCK.....................................................................................................................82
8. Setting Up and Maintaining the Cardholder Database..........................................83
8.1. Attributes.................................................................................................................................................83
8.1.1. Card Number ..................................................................................................................................83
8.1.2. PIN Number....................................................................................................................................83
8.1.3. Cardholder Name............................................................................................................................83
8.1.4. Time Schedules ..............................................................................................................................83
8.1.5. Category .........................................................................................................................................83
8.1.6. Option Privileges............................................................................................................................83
8.2. Adding Individual Cards or PINs .........................................................................................................84
8.2.1. Adding Cards at the Card Reader...................................................................................................84
8.2.2. Adding a PIN, Card, or a Group of Cards with DBASE................................................................84
8.3. Adding A Group of Cards......................................................................................................................85
8.4. Modifying a Card or PIN.......................................................................................................................86
8.5. Deleting Individual Cards or PINs........................................................................................................87
8.6. Deleting a Group (Block) of Cards........................................................................................................87
8.7. Master Learn / Delete Cards: LEARN.................................................................................................88
8.7.1. Adding Master Learn / Delete Cards..............................................................................................89
8.7.2. Deleting a Master Learn / Delete Card...........................................................................................90
8.7.3. Adding or Deleting Cards With Master Learn / Delete Cards........................................................90
9. Testing and Troubleshooting...................................................................................91
9.1. Testing Procedures.................................................................................................................................91
9.1.1. Testing Inputs.................................................................................................................................91
9.2. Testing Outputs.......................................................................................................................................92
9.2.1. Testing Readers..............................................................................................................................93
9.2.2. Testing Keypads.............................................................................................................................94
9.2.3. Testing Backup Power....................................................................................................................95
9.3. Reasons Why Outputs Are Active.........................................................................................................95
9.4. Troubleshooting......................................................................................................................................95
10. Appendix A: Specifications..................................................................................103
11. Appendix B: 351 Installation Planning Form......................................................104
12. Appendix C: 351Schedules Planning Form........................................................108

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13. Appendix D: 351 Database Planning Form........................................................ 111
14. Appendix E: APM Error Messages ..................................................................... 114
14.1. APM Command Error Messages......................................................................................................114
14.2. Event Error Message..........................................................................................................................115
14.3. The Net Error Message......................................................................................................................116
14.3.1. Receive-Side Net Errors.............................................................................................................116
14.3.2. Transmit-Side Net Errors ...........................................................................................................117
14.3.3. Operating System Net Errors......................................................................................................117
14.4. When Might Net Errors Appear?.....................................................................................................117
14.4.1. Startup Errors .............................................................................................................................117
14.4.2. Shutdown Errors.........................................................................................................................117
15. Appendix F: Glossary of APM Terms................................................................. 118
Index ............................................................................................................................ 123

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List of Figures
Figure 1: How the 351 Handles Access Control......................................................................................................14
Figure 2: How the 351 Handles Alarm Monitoring...............................................................................................15
Figure 3: 351 Input Configurations .........................................................................................................................18
Figure 4: 351 Mounting Dimensions........................................................................................................................38
Figure 5: 351 Wiring Diagram.................................................................................................................................40
Figure 6: Wiring a 16 VAC Power Supply.................................................................................................................42
Figure 7: Wiring a DC Power Supply......................................................................................................................42
Figure 8: Normally Open Strike at Door 1..............................................................................................................44
Figure 9: Magnetic Strike at Door 2........................................................................................................................44

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List of Tables
Table 1: Reader LEDStates......................................................................................................................................22
Table 2: SETMAG Command Field Descriptions..................................................................................................32
Table 3: The Output Connections............................................................................................................................43
Table 4: The Terminal Baud Rate DIP Switch Settings.........................................................................................45
Table 5: Terminal Configuration Settings ..............................................................................................................46
Table 6: The Input Connections...............................................................................................................................47

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List of Command References
Command Reference 1: APM Command Table.....................................................................................................52
Command Reference 2: LOGON..............................................................................................................................52
Command Reference 3: HELP..................................................................................................................................53
Command Reference 4: LOGOFF ............................................................................................................................53
Command Reference 5: General Procedure for Entering Commands.................................................................53
Command Reference 6: Full Report........................................................................................................................54
Command Reference 7: Event Report.....................................................................................................................59
Command Reference 8: Category Report...............................................................................................................60
Command Reference 9: Badge Report ....................................................................................................................63
Command Reference 10: Name Report...................................................................................................................64
Command Reference 11: APM .................................................................................................................................65
Command Reference 12: DATE ...............................................................................................................................66
Command Reference 13: TIME................................................................................................................................66
Command Reference 14: HOL..................................................................................................................................68
Command Reference 15: TS .....................................................................................................................................69
Command Reference 16: DLS ..................................................................................................................................70
Command Reference 17: DOOR...............................................................................................................................71
Command Reference 18: IO......................................................................................................................................73
Command Reference 19: Setting Options for Outputs 2 and 4.............................................................................77
Command Reference 20: PANIC..............................................................................................................................77
Command Reference 21: RDR..................................................................................................................................78
Command Reference 22: PSW..................................................................................................................................79
Command Reference 23: SC.....................................................................................................................................79
Command Reference 24: SETMAG..........................................................................................................................80
Command Reference 25: REL ..................................................................................................................................81
Command Reference 26: LOCK...............................................................................................................................82
Command Reference 27: Adding an Individual Card or PIN with DBASE.........................................................85
Command Reference 28: Adding a Group of Cards with DBASE........................................................................86
Command Reference 29: Modifying Cards or PINs with DBASE........................................................................87
Command Reference 30: Deleting Individual Cards or PINs with DBASE.........................................................87
Command Reference 31: Deleting Groups of Cards with DBASE........................................................................88
Command Reference 32: Adding Master Learn / Delete Cards with LEARN.....................................................89
Command Reference 33: Deleting Master Learn / Delete Cards with LEARN ...................................................90

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List of Examples
Example 1: Planning APM Holiday Intervals.........................................................................................................25
Example 2: Planning APM Time Schedules............................................................................................................26
Example 3: Planning APM Time Changes..............................................................................................................27
Example 4: Planning APM Add-On Options..........................................................................................................27
Example 5: Planning APM Door Strikes.................................................................................................................28
Example 6: Planning APM Inputs ...........................................................................................................................29
Example 7: Planning APM Outputs ........................................................................................................................29
Example 8: Planning APM Options.........................................................................................................................30
Example 9: Planning APM Card Readers and Keypads .......................................................................................31
Example 10: Planning APM Site Code and Terminal Baud Rate.........................................................................31
Example 11: Planning your APM Magnetic Stripe Card Data Format...............................................................33
Example 12: Planning the System Power................................................................................................................34
Example 13: Planning the Cardholder Database ...................................................................................................35
Example 14: Planning Master Learn / Delete Cards..............................................................................................36
Example 15: The Full APM Report.........................................................................................................................56
Example 16: An Event Report..................................................................................................................................60
Example 17: The Category Report (for All Categories) ........................................................................................61
Example 18: The Category Report (for One Category).........................................................................................61
Example 19: Category Report for a Single Category.............................................................................................62
Example 20: Category Report With No Listing......................................................................................................62
Example 21: Badge Report for a Card....................................................................................................................63
Example 22: Badge Report for a PINBadge Report for a Card............................................................................63
Example 23: Name Report........................................................................................................................................64
Example 24: Setting Magnetic Stripe Card Data Format......................................................................................80

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1. About This Manual
This section describes the parts of this manual and the text conventions used within it.
1.1. Parts of This Manual
The 351 Installation and Reference Manual is for installers and users. It contains detailed
information about how to install your APM and how to enter and maintain optional settings.
The 351 Installation and Reference Manual contains the following sections:
Section 1: About This Manual
This section describes how your APM works, provides an overview of the installation process,
and explains how to use this manual.
Section 2: Product Overview
This section is a general introduction that describes how to use your APM. General terminology
and concepts specific to your APM are explained here.
Section 3: Installation Planning
This section describes how to plan and document an installation, for both your APM and
peripherals.
Section 4: Mounting and Wiring
This section describes how to mount and wire your APM and peripherals.
Section 5: Introduction to Programming
This section describes a basic introduction to programming the APM and lists the commands
supported by your APM.
Section 6: Reports
This section describes how to run several reports on your APM.
Section 7: Programming
This section provides instruction on using many APM commands.
Section 8: Setting-Up and Maintaining the Cardholder Database
This section provides instruction on setting-up and maintaining your cardholder database.
Section 9: Testing and Troubleshooting
This section lists testing procedures, as well as describes possible problems and solutions.
Appendix A: Specifications

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This appendix provides a list of the specifications for the APM.
Appendix B: The 351 Installation Planning Form
This appendix contains a master copy of the 351 Installation Planning Form, which is essential in
setting up your APM.
Appendix C: The 351 Schedules Planning Form
This appendix contains a master copy of the 351 Schedules Planning Form, which is essential in
setting up your APM.
Appendix D: The 351 Database Planning Form
This appendix contains a master copy of the 351 Database Planning Form, which is essential in
setting up your APM.
Appendix E: Error Messages
This appendix contains command and event error messages for the APM.
Appendix F: Glossary
This appendix contains terms and definitions used in the 351 Installation and Reference Manual.

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1.2. Manual Conventions
This section defines graphical and typographical conventions used in this manual.
Below are the graphical conventions used in this manual:
❖A diamond in the left margin indicates steps for accomplishing a
task.
CAUTION! Text in a box preceded by the word CAUTION indicates that you
should read the information carefully or grave consequences may
result.
Below are the textual cues used within this manual:
APM OK This text indicates information displayed on your terminal.
ABC This text indicates exact text you should type, such as commands.
It appears in boldface.
APM_NAME This text indicates information you provide, such as names and
numbers. It appears in boldface and italics.
[Esc] [Rtn] This text indicates keys you should press. It appears in boldface
and brackets.
When the following terms are used in this manual, the intended meanings are listed below:
APM “APM” refers to the ITI Access Point is used interchangeably with
the term “351 APM is a card access, alarm point monitoring, and
device control processor for buildings, rooms, parking lots, etc.
Terminal “Terminal” refers to any device, linked to your APM via an RS-
232 communications interface, that is used to program or display
data from the APM. The terminal most often used for
programming your APM is a CRT and keyboard. The terminal
used for displaying APM data can be a CRT or a printer device.

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2. Product Overview
This section is a general introduction, which describes how to use your APM to control access and
monitor alarms. General terminology and concepts are introduced and explained below.
2.1. Basic Operations
The 351 Installation and Reference Manual is for installers and users. It contains detailed
information about how to install your APM and how to enter and maintain optional settings.
1251G24A.DS4
351 351 351 351
1. A person slides a card 2. If the card has access to 3. The person opens 4. A sensor on the
through a reader, which the door at the current time, the door and enters. door verifies that
is mounted near the door your APM sends a signal to the door has closed
and wired to the 351 APM. the electronic lock (door or sends an alarm
strike) to unlock the door. to the APM.
Figure 1: How the 351 Handles Access Control

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Camera
DOOR
POSITION
SENSOR
DOOR
POSITION
SENSOR
9148G03A.DS4
351 351
1. The door position sensors are wired to the 351 2. The 351 responds to the open door event,
APM’s incoming connections (inputs). as programmed. It sends an alarm message to
An input tells the 351 when a sensor is in the the terminal and may also send a signal to one
alarm state. of its relays (outputs), which is wired to a
device such as an alarm, light, or closed circuit
camera.
Figure 2: How the 351 Handles Alarm Monitoring
2.2. Schedules
Access control is accomplished by evaluating two main criteria:
• the presentation of a token (a card or PIN) for access, and
• the date and time of the access attempt.
Schedules provide the means for controlling the date and time considerations of access control.
2.2.1. Holidays
A holiday is a date/time interval. During a holiday, normal time schedules are overridden by the
holiday schedule. That is, the normal time schedule is not used during a holiday, the holiday
schedule is used instead. Holiday schedules can restrict or prevent access, depending on how you
program them. Up to 10 holidays can be defined and each holiday can consist of one or more
days.
For example, you could program a time schedule to allow cardholders access from 8 AM to 5 PM,
Monday through Friday, but not holidays. Then, if a holiday occurs on a weekday, normal
cardholder access is not allowed. However, once the holiday is over, normal cardholder access
will resume.