ITS Telecom PanDoor Assembly instructions

ACCESS CONTROL
DOOR PHONES
PanDoor
PSTN Line adaptive
Door Access
Control Device
Installation and
Programming
Manual

PanDoor
Installation and Programming Manual
Version 1, Release 1.4, August 2008

NOTICE
This manual describes the PanDoor Access Control Door
Phone system. Additional copies of this manual may be
obtained from ITS. No part of this document may be
reproduced or transmitted in any form, by any means
(electronic, photocopying, recording, or otherwise) without the
prior written permission of ITS. ITS reserves the right to
modify the hardware and software described in the manual
without prior notice. However, changes made to the hardware
or software described does not necessarily render this
publication invalid.
WARRANTY
In the event that the product proves to be defective in
workmanship or materials within a period of one year from
date of shipment, ITS shall repair or replace the product at its
discretion. Transportation will be the responsibility of the
dealer/distributor. Under no circumstances shall ITS be liable
for consequential or special damages, loss of revenue or
user/dealer expenses arising out of or in connection with the
use or performance of the product, whether based on contract
or any other legal agreement.
The following shall void the above warranty: malfunctions
resulting from fire, accident, neglect, abuse, or acts of God;
use of improper electrical power; or repair of, tampering with
or alteration of the product by anyone other than ITS
authorized personnel.

Table of Contents
1Introduction ........................................................1
1.1 Product Description............................................... 1
1.2 Schematic Setup .................................................... 3
1.3 Operating Methods................................................ 4
2Installation...........................................................7
2.1 Installing the PanDoor Wall Bracket..................... 7
2.2 Installing the PanDoor Panel................................. 8
2.3 Installing the Controller ...................................... 10
2.4 LED Indications .................................................. 12
3Programming....................................................14
3.1 Programming Code Guide................................... 15
4Troubleshooting................................................19
5Specifications.....................................................21
5.1 General Specifications......................................... 21
5.2 Camera Specifications......................................... 22

Introduction
PanDoor Installation and Programming Manual 1
1 Introduction
ITS is pleased to introduce PanDoor, the latest addition to the
wide range of indoor and outdoor Access Control Door Phones,
which provides a cutting-edge technology, a high quality hands-
free telephone and a built-in electromagnetic lock relay, alongside
with an easy set-up, durable design and “plug and play”
installation.
1.1 Product Description
The PanDoor is an access control door phone designed for both
residential and office applications. The PanDoor system comprises
the following components:
• Up to two outdoor units, available with a keypad and a CALL
button, allowing visitors to establish a telephone call with an
indoor telephone, or dial an access code to open a door or
gate.
• A controller that connects one or two outdoor units to the
telephone line. Programming and control are performed using
DTMF tones on a telephone set.
• Optional – a built-in CCTV pinhole camera (black & white or
color).
The PanDoor provides the following features:
• Designed for wall mounting.
• Controls up to two doors.
• Two-way hands-free telephone.
• Vandal and weather resistant casing.
• 12VAC transformer.
• Call Waiting support.
• Distinctive rings for each outdoor unit.
• DTMF Programming via telephone.
• Optional black & white or color high-quality pinhole camera.

Introduction
2PanDoor Installation and Programming Manual
Speaker
Keypad
(optional)
Camera
(optional)
Micro
p
hone
Calling
Button
Figure 1. PanDoor Panel

Introduction
PanDoor Installation and Programming Manual 3
1.2 Schematic Setup
The following picture illustrates the schematic setup of the
PanDoor system.
Figure 2. PanDoor Schematic Setup

Introduction
4PanDoor Installation and Programming Manual
1.3 Operating Methods
There are three methods of opening the door using the PanDoor
panel:
• Opening the door from the outside. To open the door from
the outside, you must dial a pre-defined code on the outdoor
unit keypad. When the code is entered correctly, the keypad
light flashes, and the door opens. When the code is entered
incorrectly, the keypad light flashes quickly and the code is
rejected.
• Opening the door in response to a call from the outside.
When a visitor places a call by pressing the CALL button on
the outdoor unit, a distinctive ring sounds on the residential
telephone. While the telephone is ringing, the visitor hears On
Hold music through the speaker. To answer the call, you must
pick up the receiver as done in a regular phone call. After the
conversation with the caller is complete, you can either dial a
pre-defined code to open the door, or hang up to terminate the
call.
• Opening the door in response to a call from the outside
while engaged in conversation. When engaged in a
conversation and a visitor places a call by pressing the CALL
button on the outdoor unit, a distinctive Call Waiting tone
sounds in the receiver. To answer the call, you must press the
PSTN/Panel switch key (default – 0). After the conversation
with the caller is complete, you can either dial a pre-defined
code to open the door and press the PSTN/Panel switch key
again to return to the original call, or press the PSTN/Panel
switch key directly to terminate the conversation and return to
the original call.
• Defining a ring type to distinguish between PSTN and
Door Panel call. The user can program the ring cycle and
silence interval for the ring that will sound when the incoming
call is from the door panel. To program this ring type, use
DTMF commands *362, *363 and *364. The ring cycle is
illustrated in Figure 3.

Introduction
PanDoor Installation and Programming Manual 5
Figure 3. Ring Cycle

Introduction
6PanDoor Installation and Programming Manual
This page is intentionally left blank

Installation
PanDoor Installation and Programming Manual 7
2 Installation
The PanDoor should be mounted on the supplied installation
bracket as displayed in Figure 4.
Figure 4. Outdoor Unit Bracket
Warning
DO NOT ROUTE TELEPHONE AND AC WIRING
INSIDE THE SAME CONDUIT. Route all telephone
wires inside a dedicated conduit that is at least six
inches away from any AC line wiring.
2.1 Installing the PanDoor Wall Bracket
To install the PanDoor wall bracket:
1. Measure and mark the location on the wall where the holes
will be drilled for the mounting bracket.
2. Drill holes and insert the provided wall anchors.
3. Attach the mounting bracket using the provided wall
screws.

Installation
8 PanDoor Installation and Programming Manual
2.2 Installing the PanDoor Panel
You can connect either one or two outdoor PanDoor units to a
single controller (indoor unit).
The PanDoor can be connected to an external bypass switch for
opening the door lock. This switch can be installed inside the
residence and should be connected to the SW and /SW
terminals on the PanDoor wire connector.
Figure 5 illustrates the terminal locations on the wire connector
of the outdoor panel. All wiring to the unit should be attached to
the wire connector. The wire connector is a screw connector
type. In order to attach a wire, you must insert the stripped end
of the wire into the appropriate terminal and tighten the terminal
screw. This will crimp the wire connection.

Installation
PanDoor Installation and Programming Manual 9
+12V
-12V
CMN
N.O.
N.C.
-DLR
DLR
/DLR
/SW
SW
CCTV+
CCTV-
TIP
RING
12VDC power
input from controller
Normally open/closed
outputs (external device)
Door lock relay terminals
Switch terminals
Camera power output
Figure 5. Outdoor Panel Wire Connector

Installation
10 PanDoor Installation and Programming Manual
To install the PanDoor Panel:
1. Remove the PanDoor panel cover and locate the wire
connector.
2. Connect the 12V wires from the controller to the +12V and
-12V terminals.
3. Connect the audio wires from the controller to the TIP and
RING terminals.
4. Connect the door lock relay wires to the DLR and -DLR
terminals. Alternatively, if the door lock relay is a powered-
locked-state type lock, connect the door lock relay wires to
the /DLR and -DLR terminals.
5. If an external bypass switch is installed, connect its wires to
the SW and /SW terminals.
6. Place the PanDoor panel onto its mounting bracket.
7. If required to install another outdoor unit, repeat steps
1 to 6.
2.3 Installing the Controller
The controller is installed indoors. It receives power from a
12VAC transformer supplied with the unit. The controller
powers the outdoor units through 12VDC wires connected to its
KEYPAD POWER terminals.
Figure 6 illustrates the terminal locations on the wire connector
of the controller.
Note
Verify correct connection of the connectors to the
controller. The polarity sign (+ or -) appears on the
connectors.

Installation
PanDoor Installation and Programming Manual 11
TIP
RING
TELCO
PSTN phone line
House phone line
Keypad 1 phone line
Keypad 2 phone line
12VDC output to
keypad 1 panel
12VDC output to
keypad 2 panel
12V battery input
(optional)
13.8V charger input
(optional)
TIP
RING
HOUSE
TIP
RING
KEYPAD 1
TIP
RING
KEYPAD 2
V+
V-
KEYPAD 2
POWER
V+
V-
KEYPAD 1
POWER
V+
V-
BATTERY
V+
V-
CHARGER
Figure 6. Controller Unit Wire Connector

Installation
12 PanDoor Installation and Programming Manual
To install the controller:
1. Remove the controller cover and locate the wire connector.
2. Connect the telephone line wires to the TELCO TIP and
RING terminals.
3. Connect the stripped cable wires of the indoor telephone
unit to the HOUSE TIP and RING terminals.
4. Connect the audio wires from the outdoor unit to the
KEYPAD1 TIP and RING terminals. If there is another
outdoor unit, connect the audio wires to KEYPAD2 TIP
and RING terminals.
5. Connect the 12V power wires from the outdoor unit to the
KEYPAD1 POWER V+ and V- terminals. If there is
another outdoor unit, connect the 12V power wires (if
available) to the KEYPAD2 POWER V+ and V-
terminals.
Note
It is strongly recommended to use a 0.8 mm2cross-
section wire, so that the device will work properly at a
distance of up to 100 m.
6. Optional: Connect the wires of a backup battery to the
BATTERY V+ and V- terminals. A backup battery
supplies power to a powered-locked-state type door lock
relay in case of power failure so that the door can be
opened. A battery charger should be connected to the
CHARGER V+ and V- terminals.
7. Place the controller on its mounting bracket.
8. Plug the transformer output cable into the Power connector
located at the side of the controller.
9. Plug the transformer into a power outlet.
2.4 LED Indications
The door panels are equipped with three green LEDs located
between the keypad and panel body, as displayed in Figure 7.
When inactive, these LEDs are invisible, but when activated
their emitted light is clearly visible.

Installation
PanDoor Installation and Programming Manual 13
123
Figure 7. Keypad LEDs
Status LED 1 LED 2 LED 3
Idle Off On Off
First touch
on keypad
On On On
Code error Fast Blink Fast Blink Fast Blink
Door open Slow Blink Slow Blink Slow Blink
Timeout to return to idle state: 10 seconds after last digit was
pressed.

Programming
14 PanDoor Installation and Programming Manual
3 Programming
PanDoor programming is performed via a telephone using DTMF
commands.
Operational keys:
Operation Command Comment
Connect to panel #1 – connect to panel 1
#2 – connect to panel 2
Connect to
controller
#9 – connect to
controller
Use this option for
programming
operation
Open door 8 You may modify
this code (*150)
Switch between
active PSTN /Panel
session
0 – switch between
PSTN/Panel as response
to waiting call tone
You may modify
this code (*160)
To enter the programming mode:
1. Pick up the receiver of the residential telephone and make sure
that you receive the PSTN dial tone.
2. Call the required unit (#1 for outdoor panel 1, #2 for outdoor
panel 2 or #9 for indoor controller unit).
3. Wait until a connection indication signal sounds (two fast
beeps).
4. Dial the following: *900+password.
5. Start the programming procedure according to requirement.
Every successful command is confirmed by two consecutive
beeps. An error is indicated by a single beep.

Programming
PanDoor Installation and Programming Manual 15
Note
If an incoming call comes through the PSTN during the
programming process, a Call Waiting signal will sound.
If you switch to answer the call, the completed
programming settings are saved automatically.
To exit the programming mode:
• Dial *900.
• Hang up.
• Timeout (default value: 45 seconds).
• Switch to another panel or controller.
Note
It is necessary to hang up between door panel
programming and entering a controller.
3.1 Programming Code Guide
The following programming guide provides a list of all possible
operations, commands and default values.
Operation Command Default
Access code
Unit:
Panel
*110 + XX + YYY…+#
where:
XX = Access code number
(00-99)
YYY…= New Access code
(2-6 digits)
Note:
The capacity of access codes is 100
entries per panel.
00=9876