Jabra Engage 65 User manual

User manual
Jabra
Engage 65

© 2018 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S.
Declaration of Conformity can be found on
www.jabra.com/CP/US/declarations-of-conformity
Made in China
MODEL: Model: WHB050BS
WHB051HS

1. Welcome........................................5
2. What’s in the box.........................6
2.1 Stereo variant
2.2 Mono variant
2.3 Convertible variant
3. How to wear..................................9
3.1 Stereo/Mono headset
3.2 Convertible headset
3.3 How to change the convertible headset
EarGel
3.4 How to change the convertible headset
EarHook
4. How to charge........................... 12
4.1 Connect to power
4.2 Charge the headset
4.3 Headset PowerNap
5. How to connect......................... 15
5.1 Connect to a desk phone with a headset port
5.2 Connect to a desk phone without a headset
port
5.3 Connect to a computer

6. How to use ................................ 18
6.1 Stereo/Mono headset overview
6.2 Convertible headset overview
6.3 Base overview
6.4 Base status LEDs
6.5 How to change voice prompt language
6.6 How to adjust the microphone volume for
desk phone calls
6.7 How to find a dial tone for desk phone
6.8 How to add a new primary headset
6.9 How to reset
7. How to make calls ................... 26
7.1 Basic call usage
7.2 Merge calls
7.3 Conference calls
7.4 Transfer a call from desk phone to headset
7.5 Transfer a call from headset to desk phone
7.6 Multiple call handling
8. How to change settings.......... 35
9. Jabra Direct................................ 37
9.1 Firmware update
10.Support ....................................... 38
10.1 FAQ
10.2 How to care for your device
10.3 Replacement accessories

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1. Welcome
Thank you for using the Jabra Engage 65. We
hope you will enjoy it!
Jabra Engage 65 features
• Flexible connectivity
Connect to desk phone and computer
• World’s lightest DECT headset
Convertible headset
• Avoid disturbances
Built-in Busylight
• Use all day long
Up to 13 hours talk time (stereo/mono)
Up to 9 hours talk time (convertible)
• Take calls anywhere in the office
Up to 150 meters/490 feet range
(stereo/mono)
Up to 100 meters/325 feet range
(convertible)
• Secure confidential calls
DECT AES 128 bit encryption

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2. What’s in the box
The Jabra Engage 65 comes with one of three
different headset styles: stereo, mono, and
convertible.
2.1 Stereo variant
Stereo
headset
Base
Micro-USB
cable
Power cable Telephone
cable

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2.2 Mono variant
Mono
headset
Base
Micro-USB
cable
Power cable Telephone
cable

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2.3 Convertible variant
Convertible headsetBase
EarGels
(looped and normal)
EarHooks
(medium and large)
Micro-USB cablePower cable Telephone cable
Note: The large EarHook and normal EarGel are supplied attached to the
headset.

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3. How to wear
3.1 Stereo/Mono headset
The headset can be worn with the microphone
on the left or the right.

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3.2 Convertible headset
The headset can be worn on the left or the
right ear.
3.3 How to change the convertible
headset EarGel
Normal
Looped