Jabra EVOLVE2 50 User manual

EVOLVE250
Technology for life’s new rhythm
USER MANUAL

© 2023 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S. The Bluetooth®word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Declaration of Conformity can be found on
www.jabra.com/doc
Made in China
MODEL: HSC175W

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1. Welcome.........................................5
2. Jabra Evolve2 50 overview.........6
2.1 Included accessories
2.2 Optional accessories
3. How to wear...................................8
3.1 Wearing styles
3.2 Adjusting the headset
3.3 Fold flat for storage
4. What the LEDs mean ............... 11
5. How to connect.......................... 12
5.1 Connect to computer
5.2 Pair with a Bluetooth device
6. How to use ................................. 14
6.1 Calls & music
6.2 Busylight(s)
6.3 Mute/unmute using the microphone boom-arm
6.4 Answer call using the microphone boom-arm
6.5 Multiuse
6.6 Multiple call handling
6.7 Voice guidance
6.8 Sidetone
6.9 Factory reset

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7. Software and firmware ............ 23
7.1 Jabra Direct
7.2 Update firmware
8. Support ........................................ 24
8.1 FAQ
8.2 How to care for your headset
8.3 How to clean your Jabra device

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1. Welcome
Thank you for using the Jabra Evolve2 50. We
hope you will enjoy it!
Jabra Evolve2 50 features
• Designed for maximum comfort with Jabra
AirComfort technology
• Silence your surroundings with Active Noise
Cancellation (ANC)
• Work-anywhere professionalism, with
noise-cancelling microphone technology
• Optimized sound for professional and
personal use
• Fast plug-and-play and dual connectivity
• Certified for leading virtual meeting platforms

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2. Jabra Evolve2 50
overview
Left Right
Volume up
Skip track
(hold 1 sec)
Busylight/
Status LED
*Requires Microsoft Teams headset variant
Answer/end call
Microsoft Teams
control*
Play/pause music
Mute microphone
Microphone
Volume down
Previous track
(hold 1 sec)
Bluetooth pairing
(hold 2 sec)
ANC on/o

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2.1 Included accessories
Carry pouch
2.2 Optional accessories
Optional accessories are available at
jabra.com/accessories
Replacement ear cushions

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3. How to wear
3.1 Wearing styles
Mono variant
Stereo variant
R
L

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3.2 Headset adjustment
Headband
Adjust the headband so that the headset fits
your head comfortably.
Stereo variant Mono variant
Boom arm
It is important to position the microphone
close to your mouth. The boom arm can be
bent for better positioning.
Max.7cm
+/- 3cm

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3.3 Foldable earcups
The earcups can be folded flat for easy storage.

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4. What the LEDs mean
BUSYLIGHTSTATUS LED
Busylight
Active call
Incoming call
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
BLUETOOTH LED
STATUS LED
Pairing mode
Resetting/Firmware
updating
Muted
*requires Microsoft Teams headset variant

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5. How to connect
5.1 Connect to computer
Plug the headset into a USB C or USB A port on
your computer.

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5.2 Pair with a Bluetooth device
1. Connect the headset to a USB port on your
computer.
2. Press and hold the Bluetooth button (2 sec)
until the LED flashes blue.
3. Follow the voice-guided instructions to pair
your Bluetooth device.

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6. How to use
Left Right
ANC button
Volume up button
Play/pause button
Volume down button
Bluetooth button Call button

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6.1 Calls & music
Right Calls & music
Answer call
Press the Call button
Alternatively, move the
microphone down to
answer a call
End call Press the Call button
Reject call Double-press the
Call button
Bring Microsoft
Teams to
foreground on
computer
Press the Call button*
(when signed into
Microsoft Teams)
Join active
Microsoft Teams
meeting
Press the Call button*
(when signed into
Microsoft Teams)
View Microsoft
Teams missed
calls and
voicemails
Press the Call button*
(when signed into
Microsoft Teams)
Raise/lower
hand during a
Microsoft Teams
meeting
Press and hold (1 sec)
the Call button*
(during a Microsoft
Teams meeting)
*requires Microsoft Teams headset variant

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Play/pause music Press the Play/pause
button when listening
to music
Mute/unmute
microphone
Press the Play/pause
button when on a call
Adjust volume
Press the Volume up or
Volume down button,
when listening to music
or on a call
Next track Press and hold (1 sec) the
Volume up button
Restart track or
previous track
Press and hold (1 sec)
the Volume down
button to restart the
current track
Press and hold twice to
play the previous track
Busylight on/o
Press the Volume up and
Volume down buttons at
the same time
ANC on/o Press the ANC button

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6.2 Busylight(s)
To indicate to colleagues that you are busy, the
Busylight(s) on the headset automatically light
up red when you are on a call. To manually
switch the Busylight(s) on/off, press the
Volume up and Volume down buttons at the
same time.

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6.3 Mute/unmute using the
microphone boom-arm
The headset microphone can be muted by
moving the microphone boom-arm up, or
unmuted by moving it down. This feature is on
by default, and can be disabled using Jabra
Direct on your computer.
Mute microphone
Unmute microphone

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6.4 Answer call using the microphone
boom-arm
An incoming call can be answered by moving
the microphone boom-arm down, close to your
mouth. This feature is on by default, and can be
disabled using Jabra Direct on your computer.
Answer call
6.5 Multiuse
The headset can be paired with up to 8
Bluetooth devices, and connected to one
Bluetooth device. The headset can accept
multiple incoming calls from either device.

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6.6 Multiple call handling
The headset can accept and handle multiple
calls at the same time.
Right Multiple call handling
End current call and
answer incoming call
Press the Call
button
Put current call on
hold and answer
incoming call
Hold (2secs) the
Call button*
Switch between held
call and active call
Hold (2secs) the
Call button*
Reject incoming call,
when on a call
Double-press the
Call button
*UC headset variants only