Jabra EVOLVE2 55 User manual

EVOLVE255
Technology for life’s new rhythm
USER MANUAL

© 2023 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S. The Bluetooth®word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Declaration of Conformity can be found on
www.jabra.com/doc
Made in China
MODEL: HSC170W; END060W

3
ENGLISH
1. Welcome.........................................5
2. Jabra Evolve2 55 overview.........6
2.1 Included accessories
2.2 Optional accessories
3. How to wear...................................9
3.1 Wearing styles
3.2 Headset adjustment
3.3 Foldable earcups
4. How to charge............................ 12
4.1 Charge using the charging cable
4.2 Charge using the charging stand (optional
accessory)
4.3 Sleep mode
5. What the LEDs mean ............... 16
6. How to connect.......................... 17
6.1 Connect to computer
6.2 Pair with a Bluetooth device
7. How to use ................................. 19
7.1 Power on/o
7.2 Calls & music
7.3 Busylight(s)
7.4 Mute/unmute using the microphone boom-arm
7.5 Answer call using the microphone boom-arm

4
ENGLISH
7.6 Voice assistant
7.7 Multiuse
7.8 Multiple call handling
7.9 Voice guidance
7.10 Sidetone
7.11 Factory reset
8. Software and firmware ............ 29
8.1 Jabra Sound+
8.2 Jabra Direct
8.3 Update firmware
9. Support ........................................ 31
9.1 FAQ
9.2 How to care for your headset
9.3 How to clean your Jabra device

5
ENGLISH
1. Welcome
Thank you for using the Jabra Evolve2 55. We
hope you will enjoy it!
Jabra Evolve2 55 features
• Best-in-class comfort* with Jabra AirComfort
technology
• Silence your surroundings with Active Noise
Cancellation (ANC)
• Work-anywhere professionalism, with
noise-cancelling microphone technology
• Optimized sound for professional and
personal use
• Dual connectivity, plug-and-play, and up to
30m/100ft wireless range
• Certified for leading virtual meeting platforms
* Class is defined as competitors in the same price range. Claim applies to stereo
variant. Refer to jabra.com/commercial-claims.

6
ENGLISH
2. Jabra Evolve2 55
overview
Left Right
ANC on/o
Voice assistant Volume up
Skip track
(hold 1 sec)
Busylight/
Status LED
*Requires Microsoft Teams headset variant
Answer/end call
Microsoft Teams
control*
Play/pause music
Mute microphone
Microphone
Volume down
Previous track
(hold 1 sec)
Power on/off (hold 2 sec)
Bluetooth pairing (hold 4 sec)
USB-C charging
(approx. 2 hours to charge)

7
ENGLISH
2.1 Included accessories
Jabra Link 380 USB-C
Bluetooth adapter*
Jabra Link 380 USB-A
Bluetooth adapter*
USB-A to USB-C
charging cable
USB-A version
USB-C version
USB-C to USB-C
charging cable
Carry pouch
*Bluetooth adapter is in the carry pouch

8
ENGLISH
2.2 Optional accessories
Optional accessories are available at
jabra.com/accessories
USB-C port
Replacement ear cushionsCharging stand

9
ENGLISH
3. How to wear
3.1 Wearing styles
Mono variant
Stereo variant
R
L

10
ENGLISH
3.2 Headset adjustment
Headband
Adjust the headband so that the headset fits
your head comfortably.
Stereo variant Mono variant
Boom arm
It is important to position the microphone
close to your mouth. The boom arm can be
bent for better positioning.
Max.7cm
+/- 3cm

11
ENGLISH
3.3 Foldable earcups
The earcups can be folded flat for easy
storage.

12
ENGLISH
4. How to charge
The headset can be charged using the optional
charging stand, or via a charging cable
plugged directly into the headset.
It takes approx. 2 hours to fully charge. When
fully charged, the battery life is up to 18 hours.
If out of battery, charging the headset for 30
minutes will give the headset up to 9 hours of
battery life.

13
ENGLISH
4.1 Charge using the charging cable
Plug the USB charging cable into the USB-C
charging port on the right earcup and then into
any available USB port on your computer.
It is recommended to charge the headset using
the supplied Jabra charging cable; however, it
is possible to use a compatible charger.
Right earcup

14
ENGLISH
4.2 Charge using the charging stand
(optional accessory)
Connect the charging stand to a powered USB
port on your computer using the supplied
charging cable, and then dock the headset in
the charging stand. Alternatively, the charging
stand can be plugged into any powered USB
power supply.
Powered USB port
The battery LED on the headset will flash white
briefly to indicate the headset has been
correctly docked with the charging stand.
The battery LED will then briefly flash green,
yellow or red to indicate the current battery
charging status. When the LED turns solid
green, the headset is fully charged.

15
ENGLISH
4.3 Sleep mode
When the headset is powered on, but not
playing music or on a call, it will automatically
enter sleep mode after 4 hours to conserve
battery. To exit sleep mode, press any button.
The length of time before the headset enters
sleep mode can be adjusted using the Jabra
Sound+ app on your smartphone or Jabra
Direct on your computer.
After 24 hours of no interaction, the headset
will power down completely. Press and hold
the Power button for 2 seconds to power the
headset on.

16
ENGLISH
5. What the LEDs mean
BUSYLIGHTSTATUS LED
Busylight
Active call
Incoming call
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
LED
Muted
Plugged into computer
and signed into
Microsoft Teams*
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
Bluetooth connection
Incoming call/Active call
Streaming music/media
LED
Power on
Power off
Battery full
Battery medium
Battery low
Battery critically low
Pairing mode
Resetting/Firmware
updating
*requires Microsoft Teams headset variant

17
ENGLISH
6. How to connect
6.1 Connect to computer
Plug the supplied Jabra Link 380 into a USB
port on your computer. The Jabra Evolve2 55
and the Jabra Link 380 are pre-paired and
ready for use out of the box. The Bluetooth
range is up to 30 meters or 100 feet.
Bluetooth adapter is
in the carry pouch
To hear music in the headset you may need to
select the Jabra Link 380 as the playback device
in your operating system’s audio settings.
To manually pair the Jabra Evolve2 55 with the
Jabra Link 380, download and use Jabra Direct.

18
ENGLISH
6.2 Pair with a Bluetooth device
1. Press and hold the Power button (4 sec) until
the LED flashes blue.
2. Follow the voice-guided instructions to pair
your Bluetooth device.
To complete the pairing, you may be asked to
confirm a passcode that will be displayed on
your phone and announced in your headset. If
both passcodes match, confirm it on your phone
and press the Call button on the headset.

19
ENGLISH
7. How to use
Left Right
ANC button
Volume up button
Play/pause button
Volume down button
Power button Call button
7.1 Power on/o
Hold the Power button for 2 seconds to power
the headset on/off.

20
ENGLISH
7. 2 Calls & music
Right Calls & music
Answer call
Press the Call button
Alternatively, move the
microphone down to
answer a call
End call Press the Call button
Reject call Double-press the
Call button
Bring Microsoft
Teams to
foreground on
computer
Press the Call button*
(when signed into
Microsoft Teams)
Join active
Microsoft Teams
meeting
Press the Call button*
(when signed into
Microsoft Teams)
View Microsoft
Teams missed
calls and
voicemails
Press the Call button*
(when signed into
Microsoft Teams)
Raise/lower
hand during a
Microsoft Teams
meeting
Press and hold (1 sec)
the Call button*
(during a Microsoft
Teams meeting)