Jabra Pro 920 Duo User manual

www.jabra.com
User Manual
Jabra PRO™ 920Jabra PRO™ 920 Duo
www.jabra.com
User Manual

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JABRA PROTM 920 DUO
1. WELCOME
Congratulations on purchasing your new Jabra PRO 920 Duo. We are sure you will enjoy its wide range of
features, and nd the headset comfortable to wear and easy to use.
Jabra PRO 920 Duo headset features
• Exceptional sound quality.
• Volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Noise-cancelling microphone.
• Auto sleep mode for energy conservation.
Jabra PRO 920 Duo base features
• Headset recharge docking cradle.
• Visual call status indicators.
• Battery indicators.
• Voice-prompted conguration.
• Port for Jabra LINK adapter and GN1000 remote handset lifter.

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JABRA PROTM 920 DUO
2. PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Power adapter
Telephone cable
Base Headset

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JABRA PROTM 920 DUO
2.2 HEADSET OVERVIEW
Microphone boom arm
Speaker volume down
button
Speaker volume up
button
Mute button
Mount for
wearing-style
attachments
Recharge contact
Speaker
Noise-cancelling
microphone
LED indicator
Multi-function
button

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JABRA PROTM 920 DUO
2.3 BASE OVERVIEW
Mute indicator
Audio link
indicator
Battery indicator
Headset cradle
Headset recharge
contact
Foldable
base stand
Power adapter port
Telephone port
Handset port
Clear Dial Tone
switch
AUX port
Microphone volume
controls

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JABRA PROTM 920 DUO
2.4 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview.
Replacement ear cushions Service cable
Jabra GN1000 Electronic hookswitch adapter
(actual product may vary from illustration)

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JABRA PROTM 920 DUO
3. CONNECTING TO A DESK PHONE
3.1 FOLDABLE BASE STAND
The Jabra PRO 920 Duo base stand can be folded into three positions: open, closed and standing position, as
illustrated.
CLICK

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JABRA PRO 920 DUO
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JABRA PRO 920 DUO
3.2 CONNECT TO DESK PHONE
OPTION 1
Desk Phone with Headset
Port
This type of desk phone has a
dedicated headset port (usually
at the back of the phone). These
phones typically have a button
on the front panel for switching
between handset and headset.
1. Plug the supplied telephone
cable into the port marked
on the base.
2. Connect the telephone
cable to the headset port
on the desk phone.
OPTION 2
Desk Phone with Jabra Link
A Jabra Link adapter enables an
incoming call to be answered
or ended by the headset multi-
function button.
Contact your local Jabra dealer
to purchase a Jabra Link
adapter for your specic desk
phone.
1. Connect the Jabra Link
adapter as shown in adapter
documentation supplied
with the Jabra Link. On
some phones the telephone
cable will also need to be
connected.
2. Call your connected desk
phone using another phone
to enable the Jabra Link
adapter. Wait 10 seconds
before answering the
phone.
Refer to Jabra Link
documentation
OPTION 3
Desk Phone with GN1000
The GN1000 remote
handset lifter manually lifts
the desk phone handset to
make or answer a call. For
mounting instructions refer to
documentation supplied with
the GN1000.
1. On the desk phone,
unplug the handset cable
from the phone body.
2. Connect the handset cable
to the port marked on
the base.
3. Plug the supplied telephone
cable into the port marked
on the base.
4. Connect the telephone
cable into the handset
port on the desk phone.
5. Connect the GN1000 cable
into the port marked
on the base.
OPTION 4
Desk Phone without
Headset Port
This desk phone does not have
a dedicated headset port.
1. On the desk phone,
unplug the handset cable
from the phone body.
2. Connect the handset cable
to the port marked on
the base.
3. Plug the supplied telephone
cable into the port marked
on the base.
4. Connect the telephone
cable into the handset
port on the desk phone.
or
or
or
or

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JABRA PROTM 920 DUO
3.3 CONNECT POWER SUPPLY TO BASE
1. Plug the power adapter into the port marked on the base.
2. Connect the power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset. When docked correctly the headset battery will begin charging, if needed. Charge for 20
minutes or until the battery indicator on the base is steady green.

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JABRA PROTM 920 DUO
4. CONFIGURING THE DESK PHONE AUDIO
Due to the large range of desk phone brands/models available, a clear dial tone must be set before rst-time
use of the Jabra PRO 920 Duo. Setting the clear dial tone will enable the Jabra PRO 920 Duo to function correctly
with your specic desk phone. Additionally it is also important to set the microphone volume for optimal sound
quality.
4.1 SET A CLEAR DIAL TONE
1. Put on the headset.
2. Press the headset button on the desk phone, or lift
the desk phone handset.
3. Locate the clear dial tone switch on the back of the
Jabra PRO 920 Duo base, as illustrated, and while
listening in the headset for a clear dial tone, rotate
the switch from A to G.
4. Determine the best switch position. The dial tone
should be strong, clear and undistorted.
5. When the clear dial tone is set, press the headset
button on the desk phone, or return the desk
phone handset to the receiver.
CLICK
4.2 SET THE MICROPHONE VOLUME
1. Put on the headset.
2. Get a dial tone by pressing the headset button
on the desk phone, or by lifting the desk phone
handset.
3. Make a test call. Call a friend or colleague to test
your speaking volume. Ensure the listener does not
adjust their own volume.
4. Adjust the microphone volume using the
microphone + / - volume buttons, as illustrated, if
your speaking volume is too loud or too quiet for
the listener.
5. When the microphone volume is set, end the call.
Note: To reset the microphone volume to the factory
default setting, make a call and then press and hold
both microphone + / - volume buttons until a tone is
played, and then release the volume buttons.