Jabra PRO 9450 User manual

www.jabra.com
User Manual
Jabra PRO™ 9450

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JABRA PRO 9450
WELCOME
Congratulations on purchasing your new Jabra PRO 9450. We are sure you will enjoy its wide range of features,
and nd it comfortable to wear and easy to use.
Jabra PRO 9450 Headset Features
• Up to 150 meters range from headset to base.
• Wideband audio for exceptional sound quality.
• Touch panel volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Noise-cancelling microphone.
• Earhook or headband wearing-style (neckband accessory available).
Jabra PRO 9450 Base Features
• Desk phone and softphone connectivity.
• Headset recharge docking cradle.
• Keypad for easy call handling.
• Visual and audio indicators.

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JABRA PRO 9450
CONTENTS
1. PRODUCT OVERVIEW ...........................................................................6
1.1 Package Contents ..................................................................................................................................6
1.2 Headset.........................................................................................................................................................7
1.3 Headset Attachments..........................................................................................................................7
1.4 Base.................................................................................................................................................................9
1.5 Preparing the Base..............................................................................................................................10
1.6 Optional Accessories.........................................................................................................................10
2. CONNECTING........................................................................................ 11
2.1 Connect to Power...............................................................................................................................11
2.2 Dock Headset.........................................................................................................................................11
2.3 Connect to PC .......................................................................................................................................11
2.4 Connect to Desk Phone ..................................................................................................................12
2.5 Connect to a Busy-light Indicator .............................................................................................14
3. CONFIGURING ...................................................................................... 15
3.1 Configuring for Desk Phones.......................................................................................................15
3.2 Configuring for Softphones..........................................................................................................16
3.3 Limited Configuration using the Base....................................................................................16
4. JABRA PC SUITE ................................................................................... 18
4.1 Install Jabra PC Suite..........................................................................................................................18
4.2 Firmware Updates...............................................................................................................................18
4.3 Mass Deployment...............................................................................................................................18
5. JABRA PRO 9450 FEATURES............................................................ 19
5.1 Headset Multi-function Button...................................................................................................19
5.2 Headset Touch Panel.........................................................................................................................19
5.3 Headset LED Indicator......................................................................................................................20
5.4 Headset Audio Indicators...............................................................................................................20

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5.5 Base Keypad............................................................................................................................................20
5.6 Base Keypad Visual Indicators......................................................................................................21
5.7 Base Audio Indicators .......................................................................................................................21
6. BASIC CALL MANAGEMENT............................................................ 22
6.1 Desk Phone: Making Calls, Answering Calls, and Ending Calls ...............................22
6.2 Softphone: Making Calls, Answering Calls, and Ending Calls ..................................22
6.3 Switching between Desk Phone and Headset.................................................................23
6.4 Last Number Redial (Softphone only)....................................................................................23
7. ADVANCED CALL MANAGEMENT ................................................ 24
7.1 Call Waiting..............................................................................................................................................24
7.2 Call Collision............................................................................................................................................24
7.3 Merging Calls .........................................................................................................................................24
7.4 Conference Call with Multiple Headsets...............................................................................25
7.5 Automatic Disconnect Prevention (Unsupported Softphones) ............................25
7.6 Recording Desk Phone Calls.........................................................................................................25
8. ADVANCED JABRA PRO 9450 FEATURES................................... 26
8.1 Safetone™ Hearing Protection.....................................................................................................26
8.2 Wireless Range......................................................................................................................................26
8.3 Headset Density Limits ....................................................................................................................26
8.4 Wideband Audio..................................................................................................................................27
8.5 Voice or Musical Tone .......................................................................................................................27
8.6 Sound Settings......................................................................................................................................27
8.7 Automatic PC Audio Detection..................................................................................................27
8.8 Listening to Music...............................................................................................................................27
8.9 Theft Protection....................................................................................................................................27

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9. SUPPORT................................................................................................. 28
9.1 FAQs and Troubleshooting............................................................................................................28
9.2 Getting Assistance..............................................................................................................................31
10. TECHNICAL SPECIFICATIONS ......................................................... 32
10.1 Jabra PRO Headset .............................................................................................................................32
10.2 Headset Battery....................................................................................................................................33
10.3 Headset LED Indicator......................................................................................................................33
10.4 Headset Audio Indicators...............................................................................................................34
10.5 Materials and Allergies.....................................................................................................................35
10.6 Jabra PRO Base......................................................................................................................................35
10.7 Product Disposal.................................................................................................................................35
10.8 Certifications and Safety Approvals........................................................................................36
11. GLOSSARY .............................................................................................. 37

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JABRA PRO 9450
1. PRODUCT OVERVIEW
1.1 PACKAGE CONTENTS
Telephone Cable
Power Adapter
USB Cable
System-optimized Leaet
Headband Attachment
Earhook Attachment
(small, medium and large earbuds)
Quick Start Guide
Installation CD
(Jabra PC Suite and User Manual)
Base and Headset Cradle
Warning & Declaration
Booklet
Headset

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JABRA PRO 9450
1.2 HEADSET
Speaker
Multi-function Button
Touch Panel
LED Indicator
Microphone Boom Arm
Mount for
Wearing-style Attachments
Recharge Contact
Noice-cancelling Microphone
1.3 HEADSET ATTACHMENTS
The Jabra PRO 9450 headset can be worn in the headband, earhook or neckband wearing-styles. The headband
and earhook attachments are included with the Jabra PRO 9450. The neckband attachment can be purchased
separately.
Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is
positioned close to the mouth to maximise noise-cancelling.

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JABRA PRO 9450
Attaching the Headband
1. Align the headset and the headband wearing-style attachment, as illustrated, and press rmly together until
they click into place (snap-to-click).
2. Rotate the microphone boom arm for left or right ear use.
3. Adjust the length of the headband to t snugly against the head.
Attaching the Earhook
1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and
replace with another size for best t.
2. Align the headset and the earhook wearing-style attachment, as illustrated, and press rmly together until
they click into place (snap-to-click).
3. Shape the earhook to t snugly around the ear.
Attaching the Neckband (optional accessory)
1. Decide on left or right ear use, and assemble the neckband attachment, as illustrated.
2. Align the headset and the neckband wearing-style attachment, and press rmly together until they click into
place (snap-to-click).
R L

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JABRA PRO 9450
1.4 BASE
Headset Recharge Contact
Headset Cradle
Keypad
Microphone Volume Control
Clear Dial Tone Switch
Front Panel
Security Slot
Speaker
Telephone Port
Handset Port
AUX Port USB Port
Power Adapter Port
Busy-light
Indicator Port

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JABRA PRO 9450
1.5 PREPARING THE BASE
1. Remove the protective foil from the cradle and the keypad.
2. Rotate the cradle for left- or right-handed docking, as illustrated.
1.6 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately.
Neckband Attachment
Replacement Earhook, with Earbuds Replacement Ear Cushions
Replacement Headband Attachment
Jabra GN1000 Electronic Hookswitch Adapter

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JABRA PRO 9450
2. CONNECTING
LAUNCH THE INTERACTIVE SETUP WIZARD ON THE CD FOR ANIMATED SETUP INSTRUCTIONS
The easiest way to connect and congure the Jabra PRO 9450 is to use the Interactive Setup Wizard on the
installation CD. Chapters 2 and 3 of this manual are only needed if the Interactive Setup Wizard is not used.
Refer to the Warning and Declaration guide for important safety instructions prior to installation and use of the
Jabra PRO 9450.
2.1 CONNECT TO POWER
Connect the Power Adapter to the Base
1. Plug the supplied power adapter into the port marked on the base.
2. Connect the power adapter to the mains power socket.
2.2 DOCK HEADSET
Dock the headset, as illustrated. When the headset is docked correctly the headset battery will begin charging, if
needed. Keep the headset docked while connecting the Jabra PRO 9450, or when not in use.

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JABRA PRO 9450
2.3 CONNECT TO PC
Connect a PC to the Base
1. Plug the supplied USB cable into the port marked on the base.
2. Connect the USB cable to any free USB port on the PC.
2.4 CONNECT TO DESK PHONE
Connecting to a desk phone will vary, depending on the type of desk phone used. Refer to specic desk phone
documentation for connection details.
Connect to a Desk Phone with Headset Port
This desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a
button on the front panel for switching between handset and headset. If the supplied telephone cable does not
t, a special adapter will need to be purchased. Refer to your specic desk phone documentation for details.
1. Plug the supplied telephone cable into the port marked on the base.
2. Connect the telephone cable to the headset port on the desk phone.

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JABRA PRO 9450
Connect to a Desk Phone without Headset Port
This desk phone does not have a dedicated headset port.
1. On the desk phone, unplug the handset cable from the phone body.
2. Connect the handset cable to the port marked on the base.
3. Plug the supplied telephone cable into the port marked on the base.
4. Connect the telephone cable into the handset port on the desk phone.
Connect to a Desk Phone with Electronic Hookswitch
An electronic hookswitch enables an incoming call to be answered or ended by the headset´s multi-function
button. If the desk phone has an electronic hookswitch, an adapter will need to be connected between the
desk phone and the base. For details on electronic hookswitch compatibility specic to your desk phone, and to
purchase the required adapter, visit www.jabra.com.
For specic instructions on connecting an electronic hookswitch adapter to a desk phone, please refer to the
cabling documentation supplied with the adapter.

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JABRA PRO 9450
Connect to a Desk Phone with Remote Handset Lifter
A remote handset lifter manually lifts the handset from the receiver to make or answer a call. To connect a remote
handset lifter to a desk phone, please refer to specic remote handset lifter documentation.
2.5 CONNECT TO A BUSYLIGHT INDICATOR
A remote busy light indicator connects to the port marked on the base, and indicates to colleagues when the
Jabra PRO 9450 is on a call.

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JABRA PRO 9450
3. CONFIGURING
3.1 CONFIGURING FOR DESK PHONES
Before rst-time use of the Jabra PRO 9450 with a desk phone, a clear dial tone and microphone volume must be
determined for optimal sound quality. Both features are manually adjusted on the base.
Set a Clear Dial Tone
1. Remove the front panel of the Jabra PRO 9450 base, as illustrated.
2. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone
button on the base keypad.
3. Lift the desk phone handset and set aside, or press the headset button on the desk phone.
4. Rotate the clear dial tone switch from A to G, as illustrated, and listen in the headset for a clear dial tone.
5. Determine the best switch position. The dial tone should be strong, clear and undistorted.
6. Return the desk phone handset to the receiver, or press the headset button on the desk phone.
7. When nished, return the front panel to the base.
Changes made to the clear dial tone only apply to desk phones.
Set the Microphone Volume
1. Ensure the headset is docked, and then press and hold the desk phone button on the base keypad until the
desk phone icon changes to .
2. Remove the front panel of the Jabra PRO 9450 base, as illustrated.
3. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone
button on the base keypad.
4. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset.
5. Make a test call. Dial a friend or colleagues phone number using the desk phone.
6. If your speaking volume is too quiet or too loud, adjust the microphone volume on the base, as illustrated.
Ensure the listener does not adjust their own volume.
7. When nished, end the call and return the front panel of the Jabra PRO 9450.
Changes made to the microphone volume switch only apply to desk phones.

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3.2 CONFIGURING FOR SOFTPHONES
1. Install Jabra PC Suite using the supplied installation CD. Refer to the Jabra PC Suite section of this manual for
further information.
2. Launch softphone software, and set the Jabra PRO 9450 as speaker and microphone in the audio conguration.
Refer to specic softphone documentation for assistance in setting audio congurations.
For the latest list of supported softphones, please visit the Jabra website at www.jabra.com/pcsuite.
3.3 LIMITED CONFIGURATION USING THE BASE
It is highly recommended to use the Jabra Control Center for all conguration changes. However, there are ve
settings that can be congured using the base.
• EHS/RHL mode.
• IntelliTone level.
• Maximum DECT wireless range.
• Desk phone bandwidth.
• Softphone bandwidth.
Change Settings using the Base
1. Ensure there are no active calls.
2. Remove the front panel of the Jabra PRO 9450 base.
3. Center-press the microphone volume switch on the base to enter setup mode. The mute indicator will blink
slowly to indicate setup mode.
4. Tap the desk phone button on the keypad to cycle through the settings. The rst setting is EHS/RHL mode.
The current setting is indicated by the desk phone icon.
5. Tap the softphone button on the keypad to cycle through the values for each setting. The current value is
indicated by the softphone icon.
6. When nished, center-press the microphone volume switch to save settings and exit setup mode. The base
will restart.

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Setting Value
Desk phone EHS/RHL mode
Auto Detect (default)
Jabra GN1000/RHL/None
Jabra IQ EHS
Cisco
DHSG
MSH
IntelliTone level
Level 0 (default)
Level 1
Level 2
Level 3
Level 4
Maximum DECT wireless range
Normal (default)
Low
Very low
Bandwidth mode for desk phone
Narrowband (default)
Wideband
Bandwidth mode for softphone
Narrowband
Wideband (default)
Softphone type
Microsoft (default)
Cisco, Avaya, Siemens, IBM, Aastra,
Skype
Other
None (PC Audio)

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4. JABRA PC SUITE
Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450. For optimal functionality and
management of the Jabra PRO 9450, it is highly recommended to install Jabra PC Suite.
Jabra PC Suite consists of:
PC Call Manager
Enables call management via the PC, and indicates status of the Jabra PRO 9450.
Jabra Control Center
Settings management and monitoring of the Jabra PRO 9450.
Jabra Device Service
Manages the interaction between the Jabra PRO 9450 and Jabra Control Center, PC Call Manager, and softphone
drivers.
Jabra Firmware Updater
Updates Jabra PRO 9450 rmware.
Online Help
Jabra PC Suite and Call Manager help section.
Jabra PC Suite additionally includes drivers for various softphones. For a list of supported softphones, visit
www.jabra.com/pcsuite.
4.1 INSTALL JABRA PC SUITE
To install Jabra PC Suite, launch the Jabra PC Suite setup le on the installation CD, or download the latest version
from the Jabra website at www.jabra.com/pcsuite.
4.2 FIRMWARE UPDATES
Firmware updates improve performance or add new functionality to your Jabra PRO 9450.
Update Firmware
• Launch the Jabra Firmware Updater installed with Jabra PC Suite, and follow the Firmware Updater wizard, or
• Check for the latest version via Jabra Control Center > Help > Check for Updates.
4.3 MASS DEPLOYMENT
Jabra PRO 9450 congurations can be saved and loaded onto multiple other Jabra PRO 9450s using
Jabra Control Center.
Save/Load Congurations
1. Launch Jabra Control Center, and select ´File´ in the main toolbar.
2. Click ´Save Conguration...´ to save the current settings to a le on the PC.
3. Click ´Load Conguration...´ and browse to load a saved conguration, and load it onto other Jabra PRO 9450s.

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5. JABRA PRO 9450 FEATURES
The Jabra PRO 9450 has seven main features for easy call management.
Headset features Base features
Multi-function button Keypad
Touch panel Keypad visual indicators
LED indicator Audio indicators
Audio indicators
5.1 HEADSET MULTIFUNCTION BUTTON
The multi-function button is located on the top of the headset, and manages calls on the target phone. You can
answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses.
Phone idle
Function Tap Double-Tap Press
(hold 1-3 secs)
Answer incoming call 
Get a dial tone on target phone 
Reject incoming call 
Call last number dialed
(supported softphones only) 
Switch between target phone 
Power headset on 
Power headset o (5 secs)
Phone on call(s)
Function Tap Press
(hold 1-3 secs)
End current call 
Put current call on hold,
and accept incoming call 
End merged calls 
5.2 HEADSET TOUCH PANEL
The touch panel is a touch-sensitive panel located on the microphone arm of the headset. The touch panel
controls the headset speaker volume and microphone mute/un-mute.
Changes made to the speaker volume apply independently to desk phone or softphone.
Increase speaker volume Decrease speaker volume Mute/un-mute microphone
Slide nger up the touch panel
(away from mouth)
Slide nger down the touch panel
(toward the mouth) Double-tap

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5.3 HEADSET LED INDICATOR
The multi-colored LED indicator is located on the arm of the headset, and indicates headset status. For a
complete list of headset LED indicator samples, please refer to the Technical Specifications section (p. 33) of this
manual.
5.4 HEADSET AUDIO INDICATORS
The headset plays a variety of audio tones to indicate events. For a complete list of playable audio indicator
samples, please refer to the Technical Specifications section (p. 34) of this manual.
Critical Headset Audio Indicators
Low battery warning
If the headset battery is low, two very quick low tones will repeat occasionally to indicate the headset battery
should be charged immediately. Dock the headset to charge the headset battery.
Out of range warning
If the headset moves out of range of the base, three quick descending tones will repeat every fifteen seconds,
until the headset is moved back into range of the base.
5.5 BASE KEYPAD
The Jabra PRO 9450 base keypad displays information about the headset and call status, and has controls for call
handling. From here, you can change target phone, answer an incoming call, end the current call, congure base
settings, or open an audio link to the current target phone.
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1 Battery icon: indicates the current battery level.
2 Headset docking icon: indicates the headset is docked.
3 Audio link icon: indicates audio link between base and headset is
active.
4 Mute icon: indicates the headset microphone is muted.
5 Mute button: mutes/un-mutes the headset microphone.
6 Group call icon: indicates desk phone and softphone calls are
merged.
7 Phone state icon: indicates desk phone or softphone call states.
8 Phone buttons: used for desk phone and/or softphone call
handling.