Jacobs Ladder Stairway GTL User manual

CONTACT US:
Jacobs Ladder LLC
6292 Walmore Rd
Niagara Falls, NY 14304
1.866.697.4100 (toll free)
1.716.692.1780 (fax)
1.716.930.1285 (service)
[e-mail]
[e-mail] jacobsladderexercise.com
OWNER’S MANUAL

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PRODUCT SPECIFICATIONS
Frame: Welded Tubular Steel
Length: 54"
Width: 30.5"
Height: 75.5"
Weight: 300 lbs
Max User Weight: 350 lbs
Stairs: Steel with Polyvinyl Tread
Case: ABS Plastic
Handle: Powder-coated Steel Tube
Power: Self-Powered
Ceiling Height Requirement: 8.5 Feet
Digital Readouts: Elapsed Time, Steps Climbed, Rate (Steps/Min), Calorie Burn, Heart Rate (wireless)
Warranty: 4 Years on Parts / 1 Year on Labor
We are sure you will be pleased with your new Stairway GTL. Please take a few minutes to
familiarize yourself with your new equipment by reading the information contained in the
Owners Manual. We are proud of the quality of each of our products.
The Stairway GTL is a stair climbing cardio machine designed specically for the commercial
environment. It is the only stair climber of its kind that is self-powered, giving you the ability to
place it anywhere in your facility.
INCLUDED IN YOUR PACKAGE:
Stairway GTL
Owners Manual
AC Power Adapter (for recharging only)
WELCOME

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Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Proper Use Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to Obtain Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
TABLE OF CONTENTS

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Warning: Before beginning any tness program you should have a complete physical exam-
ination by your physician. Consult your physician for the heart rate appropriate for your tness
condition. Exercising on Stairway GTL may cause rapid heart rate increase. If you feel faint,
develop chest pain, experience severe musculoskeletal discomfort or have diculty breathing,
terminate the exercise session immediately and consult a physician. Failure to do so may result
in serious bodily injury or death.
In order to slow machine, press the down arrow on the display. In order to stop machine,
press the red stop button on the display.
The speed of the unit is controlled using the UP and DOWN arrows on the display console.
Start out slowly and increase speed carefully.
Advanced Exercise: Always read and understand Operating Instructions before use.
Never allow small children to operate machine. Keep small children away from machine while
in operation.
Never sprint on Stairway GTL. Increase your speed at a steady pace until you reach an
appropriate speed.
Never place towels or other objects under the steps or at the bottom of the machine.
Proper Use Instruction
1.) Press the START button to light the display.
2.) When prompted, press the START button again to begin climbing. The machine will
automatically calculate your weight. Do not lean on the handrails while the machine is
calculating your weight.
3.) Use the UP and DOWN arrows to control your speed while climbing.
4.) In order to STOP, press the red STOP button.
5.) To reset the display and engage the brake, hold the RESET button for 2 seconds.
The AC Adapter is only used in the event that the battery becomes discharged. You will
know that the battery needs to be charged if the display resets in the middle of a workout.
IMPORTANT SAFETY INFORMATION

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Take the following steps to assembly the Stairway GTL.
1.) Remove the packing materials from the base and upright/console assembly.
2.) Cut and remove the banding strap that holds unit to the pallet.
3.) Using a ½" wrench or socket, remove the 4 bolts around base of unit.
4.) Remove the 2x4 piece located underneath the steps at base of the front of the machine.
You may want to use a crowbar and hammer.
CAUTION: To avoid injury and ensure your safety, be sure to get the appropriate
number of people to help you move the climber to its nal location. A fully assembled
Stairway is very heavy and you might injure yourself if you move the ladder improperly.
5.) Slide the unit o the side of the pallet and on to the oor.
6.) Roll the unit on its rear transport wheels to its new location by slowly tipping the unit back
to engage the wheel. Be sure to have assistance as unit is heavy. Additional help supporting
the front end of the ladder will improve the ease of movement.
ASSEMBLY INSTRUCTIONS

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1.) Press the START button to light the display.
2.) Calories Burned are displayed in the left eld.
3.) The center display eld shows the total number of steps climbed, the rate in Steps/Minute
and the elapsed time of the workout.
4.) The user Heart Rate is displayed in the right eld. This unit is equipped with a wireless
receiver located in the display console of the machine. This receiver can detect signal from
any Polar brand Heart Rate Device. When the display is on and a users signal is detected,
the heart rate will show in this eld.
5.) The UP and DOWN arrows are so that you can change the speed of the steps during
a workout.
6.) Holding the RESET button for 2 seconds at any point will engage the brake and reset the
display to the start screen.
7.) Pressing the red STOP button will quickly engage the brake and pause the workout.
Pressing START will allow you to pick up where you left o.
DISPLAY

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Care and Cleaning
It is not recommended that you oil or grease the chains on Stairway GTL. Greasing the chains
can prevent the machine from running smoothly.
The Stairway GTL Step Treads and handrails can be cleaned using any mild household cleaner
that you use on other cardio machines.
IMPORTANT: The stainless steel frame rails located underneath where the step attaches to
the chain must be kept clean. Do not get any grease, oil, polish, etc.. on the stainless steel
frame rail.
Wipe down the display board with a damp cloth.
Do not use cleaning sprays, large amounts of soap or water, abrasive or sharp objects on the
display board.
Please refer to the Preventative Maintenance Section.
MAINTENANCE
Problem Possible Cause What To Do
Macine seems to be slipping Dirty Stainless
Clean Stainless Steel Frame Rail
(See Maintenance Procedure:
https://www.dropbox.com/s/bl2teyqn
34hoed4/Cleaning%20the%20Stainless
%20Rails%20on%20Stairway.pdf?dl=0)
Display wont come on Low Battery Charge Use AC Adapter provided to plug
machine in overnight.
Operation Frequency
Clean Stainless Steel Frame Rails Annually
Tighten Chains
Annually as per Maintenance Procedure:
https://www.dropbox.com/s/j15r7njip11iw6m/Tightening
%20Chains%20on%20a%20Stairway.pdf?dl=0
Re-Charge Battery As needed
Troubleshooting
Preventative Maintenance

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EXPLODED DIAGRAM

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ITEM NO. PART DESCRIPTION QTY
1 STAIRWAY FRAME 1
2 LEFT FOOT PLASTIC COVER 1
3 RIGHT SIDE OVAL PLASTIC COVER 1
4 BACK COVER PLASTIC 1
5 LEFT SIDE PLASTIC COVER 1
6 CONTROL PANEL BOX 1
7 RIGHT SIDE PLASTIC COVER 1
8 RIGHT FOOT PLASTIC COVER 1
9 TOP PLASTIC KICK PLATE 1
10 CONTROL BOX BACK COVER 1
11 LEFT SIDE OVAL PLASTIC COVER 1
12 PLASTIC FOOT PAN 1
13 CUP HOLDER INSERT 2
14 TOP AXLE 1
15 UPPER DRIVE CHAIN 1
16 LOWER JACK SHAFT 1
17 UPPER JACK SHAFT 1
18 LOWER DRIVE CHAIN 1
19 V BELT 1
20 GENERATOR 1
21 TRANSPORT WHEEL 2
22 POWER CHASSIS 1
23 BRAKE ACTUATOR 1

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Do not attempt to service the unit yourself except for the maintenance and diagnostic tasks
described in the PREVENTATIVE MAINTENANCE section of this manual. The unit does not
contain any user-serviceable parts. For information about the product, contact the following:
Jacobs Ladder LLC
6292 Walmore Rd
Niagara Falls, NY 14304
USA
Tel: [phone]
Fax: [phone]
Email: [e-mail]
To help customer service expedite your call, have the serial number of your unit readily available
as well as Customer information and an accurate description of the state of the unit. The serial
number is located on the back of the unit.
HOW TO OBTAIN SERVICE

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4 YEARS ON ALL PARTS; 1 YEAR ON LABOR FROM THE DATE OF PURCHASER INVOICE.
JACOBS LADDER LLC EXPRESSLY WARRANTS ALL NEW PRODUCTS TO BE FREE FROM DEFECTS IN
MATERIALS AND MANUFACTURE FOR THE WARRANTY PERIODS SET FORTH ABOVE. THE WARRANTY
PERIODS COMMENCE ON THE INVOICE DATE ON THE ORIGINAL PURCHASE. THIS WARRANTY
APPLIES ONLY AGAINST DEFECTS DISCOVERED WITHIN THE WARRANTY PERIOD AND EXTENDS
ONLY TO THE ORIGINAL PURCHASER OF THE PRODUCT. ONLY PARTS, REPAIRS, MODIFICATION
AND/OR MAINTENANCE SUPPLIED BY JACOBS LADDER LLC REPRESENTATIVE, UNDER THE TERMS
OF THIS WARRANTY, WILL BE WARRANTED FOR THE REMAINDER OF THE ORIGINAL WARRANTY
PERIOD. TO PROCESS A CLAIM UNDER THIS WARRANTY, THE PURCHASER MUST NOTIFY JACOBS
LADDER LLC IN WRITING OR BY FAX WITHIN 30 DAYS AFTER THE DISCOVERY OF THE ALLEGED
DEFECT AND MAKE THE PRODUCT AVAILABLE FOR INSPECTION BY A JACOBS LADDER LLC
REPRESENTATIVE. FAILURE TO TIMELY AND PROPERLY NOTIFY JACOBS LADDER LLC IN WRITING
OR BY FAX WILL RESULT IN NULLIFICATION OF THIS WARRANTY.
ANY PARTS, REPAIRS, MODIFICATION AND/OR MAINTENANCE SUPPLIED BY A NON-JACOBS LADDER
REPRESENTATIVE VOIDS THE ENTIRE WARRANTY FOR THIS EXERCISE MACHINE.
NO OTHER EXPRESS WARRANTY IS GIVEN WITH THE PURCHASE ORDER AND JACOBS LADDER LLC
DISCLAIMS ANY AUTHORITY FOR ANY EMPLOYEE TO PROVIDE OR MAKE ANY OTHER WARRANTY
OF ANY KIND WHETHER IN WRITING OR ORALLY.
This warranty is valid only in accordance with the conditions set forth below:
1. The warranty applies to the Jacobs Ladder LLC product only while
a. Title and possession remain in the original purchaser and proof of purchase is demonstrated,
b. It has not been subjected to casualty, misuse, abuse, service or modication performed and not
authorized by Jacobs Ladder LLC representative,
c. Claims are made timely and properly within the warranty period by written notice or fax (30 days
notice).
2. This warranty does not cover damage or equipment failure caused by any type of electrical surge and/
or failure to adhere Jacobs Ladder LLC Operating Instructions and Care and Cleaning Instructions.
3. Except in Canada, Jacobs Ladder LLC does not pay labor outside of the United States.
4. Warranties outside the United States and Canada may vary. Please contact your local Dealer for details.
This limited warranty shall not apply to:
1. Software version upgrades.
2. Cosmetic items, including, but not limited to the following: grips, seats, and labels.
3. Repairs performed on Jacobs Ladder LLC equipment missing a serial number or with a serial tag that
has been altered or defaced.
4. Service calls to correct installation of the equipment or instruct the owners on how to use the equipment.
5. Pickup, delivery, or freight charges involved with repairs.
6. Any labor costs incurred beyond the applicable labor warranty period.
PRODUCT WARRANTY

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DISCLAIMER
The express warranties provided herein are the exclusive warranties given by Jacobs Ladder LLC and
supersede any prior, contrary or additional representation/warranties, written or oral. ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A
PARTICULAR PURPOSE THAT APPLY TO ANY PARTS DESCRIBED ABOVE ARE LIMITED IN DURATION
TO THE PERIODS OF EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PARTS. JACOBS
LADDER HEREBY DISCLAIMS AND EXCLUDES THOSE WARRANTIES THEREAFTER. SOME STATES DO
NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. JACOBS LADDER LLC ALSO HEREBY DISCLAIMS AND EXCLUDES ALL
OTHER OBLIGATIONS OR LIABILITIES, EXPRESS OR IMPLIED ARISING BY LAW OR OTHERWISE WITH
REGARD TO ANY NONCONFORMANCE OR DEFECT IN ANY PRODUCT, INCLUDING BUT NOT LIMITED
TO: (A) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING
FROM THE NEGLIGENCE OF JACOBS LADDER LLC OR ITS SUPPLIERS (WHETHER ACTIVE, PASSIVE
OR IMPUTED) AND (B) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR
DAMAGE TO ANY EQUIPMENT. THIS DISCLAIMER AND RELEASE SHALL APPLY EVEN IF THE EXPRESS
WARRANTY SET FORTH ABOVE FAILS IN ITS ESSENTIAL PURPOSE.
JACOBS LADDER LLC DISCLAIMS AND DOES NOT PROVIDE ANY EXPRESS WARRANTIES OR IMPLIED
WARRANTIES OF MERCHANTABILITY AND/OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
of the Power Supply Cord or the Polar Heart Rate Monitor. Any warranty from Polar can be found and
viewed on www.polarusa.com.
EXCLISIVE REMEDIES:
For any product described above that fails to conform to its warranty, Jacobs Ladder LLC Representative
will exclusively provide repairs provided the equipment has not been subject to casualty, misuse, abuse,
service or modication performed and not authorized by Jacobs Ladder LLC representative. Service must
be obtained by calling Jacobs Ladder LLC at 1 [phone]. THESE SHALL BE THE SOLE AND EXCLU-
SIVE REMEDIES OF THE BUYER FOR ANY BREACH OF WARRANTY.
JACOBS LADDER LLC AND/OR ITS SUPPLIERS SHALL HAVE NO OBLIGATION OR LIABILITY, WHETHER
ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE, OR IMPUTED
NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE, FOR DAMAGE TO THE EQUIPMENT, PROPERTY
DAMAGE, LOSS OF USE, REVENUE OR PROFIT, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT,
ADDITIONAL COSTS INCURRED BY BUYER (BY WAY OF CORRECTION OR OTHERWISE) OR ANY OTHER
INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM
NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. THIS EXCLUSION
APPLIES EVEN IF THE ABOVE WARRANTY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF
WHETHER SUCH DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, OR STRICT LIABILITY IN TORT OR UNDER ANY OTHER LEGAL THEORY.

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MAINTENANCE LOG
DATE PROCEDURE NOTES