JASON Hydrotherapy forma User manual

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Copyright © 2013 Jason International
“TO BE REMOVED FOR USE BY THE OCCUPANT.”
49-1010-603
Date 11/13
OWNER’S MANUAL
forma®and Designer MicroSilk®Baths
INSTALLATION, OPERATION, AND MAINTENANCE
OWNER’S RECORD
Dealer:
Date Purchased:
Date Installed:
Installer:
PLACE SERIAL NUMBER CARD WITH
PRODUCT CONFIGURATION IN THIS BOX
INSPECTION
Inspect the unit prior to installation. In the event of a
problem, DO NOT install the unit.
All components are factory assembled to the bath and the
unit is water tested and inspected prior to leaving Jason
International, Inc.
If the carton shows sign of damage, inspect the product
before accepting and describe the problem on the Bill of
Lading.
NOTE: Transportation and insurance from Jason’s
factory are the buyer’s responsibility.
Damage sustained in transit is the responsibility of
the carrier. If damage is discovered, the carrier must
be immediately notified in writing with a request for a
representative to inspect the unit. Failure of the carrier
to respond should be reported to the seller and carrier.
Always file a freight claim promptly.
The installer is responsible for insuring that the unit is
free from defects or shipping damage. In the event of a
problem, DO NOT install the unit.
Jason International is not responsible for damage that
might have been avoided by inspection or testing prior to
installation.
If the carton shows sign of damage, inspect
the product before accepting and describe the
problem on the Bill of Lading.
Damage to the unit during installation will not be covered
by warranty and is the responsibility of the installer.
ALL WARRANTY CLAIMS ON ACRYLIC SURFACE
DAMAGE MUST BE MADE PRIOR TO INSTALLATION.
Inspect plumbing and bath surface for missing or damaged
components. Alert your dealer of any discrepancies.
To protect the unit from damage, keep the bath in the
carton until ready for installation.
EQUIPMENT ACCESS
In accordance with Building Codes, service access to
all hydrotherapy bath equipment, controls and electrical
connections must be provided during installation
(Recommended minimum 28" x 17" [71 x 43 cm]).
Insufficient access will hinder repair and maintenance.
Warranty service will not cover costs of providing
equipment access.
Jason offers an optional removable lateral skirt for all
rectangular baths. The skirts are available in matching
acrylic colors and provide convenient access to bath
equipment, as well as an excellent finished appearance.
The Specification Sheet for this bath contains additional
technical information. This sheet can be provided by your
dealer or accessed online at www.jasoninternational.com.
Jason International, Inc.
8328 MacArthur Drive
North Little Rock, AR 72118
www.jasoninternational.com
MADE IN THE U.S.A.

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INSTALLATION INSTRUCTIONS
INSTALLATION
See the USER MAINTENANCE INSTRUCTIONS section of
this owner’s manual, prior to Installation, for humidity and mold
prevention suggestions.
1. Finish Frame A finish frame under the shell rim should
also always be constructed to support the bath deck
and ensure proper drainage toward the bath well. This
frame is not intended to support the full bath weight (see
Figures 1 & 2).
Jason offers a removable lateral skirt for most baths. The
skirts are available in matching acrylic colors and provide
convenient access to bath equipment, as well as an
excellent finished appearance. However, if Jason’s lateral
skirt is not used, an access panel MUST be provided to
enable final electrical connections and service. Please
refer to the minimum recommended access panel size
listed in the Equipment Access Section of this manual.
If a Jason lateral skirt is to be used, the bath deck must
be leveled at 20.5" (52cm) from the support floor or the
skirt will not fit properly.
Allow ample clearance for the equipment.
CAUTION: Ambient temperature under the bath
where equipment is installed must not exceed 122°F
(50°C).
2. 100% Silicone with mildew resistant properties should
be applied between the water resistant backer board and
the deck of the bath. NOTE: If you use a tile flange kit,
modify the framing to support the bath lip as shown in
Figure 1.
3. Install the drain and overflow assembly to the bath shell
according to the instructions provided with the drain and
position the bath in the area of intended installation.
4. Finish plumbing rough-in of drain and overflow
assembly. At this time, considerations should be made
for the position and mounting of the faucet set, as well as
all related plumbing.
5. Remove the packing board before installing the
bath. The bath is equipped with separate bath equip-
ment support bases which are joined for shipment with
packing boards. Detach the packing board from the bath
and from underneath the equipment.
WARNING: Any modification to the equipment is
not recommended and will void the Manufacturer’s
warranty.
6. Install the bath level for proper drainage. Jason baths
are designed to be supported at the base of the bath.
If the floor is smooth and level, the baths’ Level Form™
Base will provide proper drainage and support
(See Figure 3).
7. Mortar is required when the sub floor is not smooth
and level; when additional sound insulation is desired;
or when the bath is installed in a drop-in application. In
alcove installations, a bed of mortar may also be recom-
mended to aid in leveling the bath. NOTE: Do not use a
sand bed to install or level the bath.
8. Secure the bottom of all equipment mounts so that it
is level with the bottom of the bath. Position the bath
in the area of intended installation and cut the equipment
support strap(s) to allow the equipment to rest firmly on the
floor. We recommend securing the equipment mounts to
the floor with removable fasteners for ease of servicing.
9. Protect the acrylic bath surface from damage during
installation with a suitable material, i.e., cardboard
and/or plastic film. The acrylic surface of this bath has
been provided with a protective film which helps protect
the bath during shipment and installation. Additional
protection may also be required to protect the acrylic
surface during installation. If the bath is tiled in, remove
the necessary portion of the film when installing the tile.
SILICONE BEAD
TILE
DRYWALL DRYWALL
TILE
OPTIONAL
TILE FLANGE
KIT
OPTIONAL
INTEGRATED
TILE LIP
1" X 2"
SUPPORT
SCREW
Figure 1 Figure 2

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Full Support Base
Figure 3
FIELD INSTALLATION
OF THE MICROSILK®PUMP ASSEMBLY
The Jason MicroSilk®system has been factory assembled
following ETL and IAPMO guidelines. For shipping purposes
on some bath models, the MicroSilk®Pump Assembly may
be packaged separately and disconnected from the bath.
NOTE: These instructions can also be found in the
Installation, Operation and Maintenance manual of the
separately packaged MicroSilk hydrotherapy bath unit.
WARNING: SYSTEM UNDER PRESSURE – NEVER
PERFORM MAINTENANCE WHILE SYSTEM IS RUNNING.
Note: Verify the MicroSilk®Pump Assembly is the same
unit that was provided for the bath being installed. The serial
number listed on the label provided on the MicroSilk®Pump
Assembly carton should match the serial number of the bath.
Warning: Any modification to the equipment is not
recommended and will VOID the manufacturer’s warranty.
To install the MicroSilk®Pump Assembly to the bath, the follow-
ing procedures must be followed.
Note: Do not install the MicroSilk®Pump Assembly further than
the length of the tubing that is factory installed on the bath.
These tubing lengths have been designed for proper drainage
of the system.
1. Position the bath in the area of intended installation.
2. Before beginning any work, the installer is to determine
the proper location of the MicroSilk®Pump Assembly and
service access.
3. Do not disconnect the plumbing lines that are secured to
the bath with nylon tie straps (Figure 5).
Figure 4 Figure 5
INSTALLATION INSTRUCTIONS (cont.)

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4. Clamp the MicroSilk®Jet Line to the MicroSilk®
Discharge Barb using the clamp provided on the tubing.
Assure the MicroSilk®Jet Line will allow proper drainage
to the Jets (Figure 6). The discharge hose must have a
continuous drop from the discharge barb to the jet fitting.
5. Clamp the MicroSilk®Suction Line to the MicroSilk®
Suction Barb using the clamp provided on the tubing.
Assure the MicroSilk®Suction Line will allow proper
drainage to the suction (Figure 7). The suction hose
must have a continuous drop from the suction barb to the
suction fitting.
INSTALLATION INSTRUCTIONS (cont.)
6. Clamp the MicroSilk®Drain Line to the MicroSilk®Drain
Barb using the clamp provided on the tubing. Assure
the MicroSilk®Drain Line will allow proper drainage to
the drain fitting (Figure 7). The drain hose must have a
continuous drop from the drain barb to the drain fitting.
Caution: Confirm all tubing is fully engaged on its
respective barb and its clamp has secured the
tubing to the barb.
7. The bottom of the Pump Mount must be secured and
level with the bottom of the bath, it is recommended
removable fasteners be used in case any future servicing
is required.
8. Continue bath installation per the Jason Owner’s Manual
Installation, Operation, and Maintenance guide.
Figure 6
Figure 7

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Copyright © 2013 Jason International
INSTALLATION INSTRUCTIONS (cont.)
ELECTRICAL
Electrical Power Supply: These instructions are written
assuming 60Hz, 120v (or 240V for Signature Edition) power
supply. Special notations are also included for export
versions of the equipment and power supply.
WARNING: Verification of electrical requirements MUST
be made before installation. Refer to the equipment
labels for voltage and frequency requirements.
NOTE: Verify that the electrical service matches either the
120v or 240v system requirements for this bath.
NOTE: The bath is designed for indoor use only. The
electrical equipment must not be exposed to direct or indirect
water or moisture contact. The electrical equipment must also
be protected from dust and other airborne debris before,
during, and after installation.
1. Electrical Service: A licensed electrician must provide
the “dedicated” electrical service protected by a GFCI.
The location of the GFCI must be at least five (5) feet
(152cm) away from the inside surface of the bath, acces-
sible for regular testing. Use copper conductors only.
DANGER — RISK OF ELECTRIC SHOCK: Connect
only to a circuit protected by a Ground Fault Circuit
Interrupter (GFCI). In the unlikely occurrence of a current
imbalance in the power conductors, the GFCI will inter-
rupt the power to the bath.
WARNING: The electrical service to the GFCI must not
be interrupted by any control device. Likewise, the electri-
cal service from the GFCI to the bath control should be
direct and not interrupted by a switch. Never use a switch
in conjunction with a control device. This will VOID THE
MANUFACTURER’S WARRANTY.
2. GROUNDING IS REQUIRED
The unit should be installed by a qualified service
representative and properly grounded.
3. INSTALL SERVICE CONNECTION AT LEAST 6"
(15cm) ABOVE SUB FLOOR.
ALL LOCAL AND STATE ELECTRICAL AND PLUMB-
ING CODES MUST BE OBSERVED. Where there are
no local codes, the National Electric Code (NEC) and
Uniform Plumbing Code (UPC) shall be observed.
It is the responsibility of the installer/owner to determine
specific code compliance prior to installation of the
product.
NOTE: In the Commonwealth of Massachusetts, installa-
tion is to be done by a Massachusetts licensed plumber.
4. Standard/Premier Edition MicroSilk®Control Box
(120v). The MicroSilk®generator unit may be shipped
separate from the bath. Follow the instructions for the
MicroSilk®Pump Assembly Field Installation in the
Installation section of this owner’s manual (instructions
are also packaged with the MicroSilk®unit packaging).
The control box has a 36" (91cm) cord with plug end. The
MicroSilk®control box is mounted on a stand that is tem-
porarily secured to the packing board for shipping. During
installation, the control box bracket and controls must be
positioned horizontally and located to permit access for
inspection and servicing. If the MicroSilk®generator unit
is shipped separate from the bath, the
MicroSilk®pump’s power cord will need to be plugged
into the control box. Connect the pump’s male NEMA
plug to the female NEMA plug of the control box’s load
line. The MicroSilk control must be plugged into a dedi-
cated 120v, 20A, 60Hz, GFCI protected circuit
(See Figure 8).
5. Standard/Premier Edition MicroSilk®Control Box
(240v). The MicroSilk®generator unit may be shipped
separate from the bath. Follow the instructions for the
MicroSilk®Pump Assembly Field Installation in the
Installation section of this owner’s manual (instructions
are also packaged with the MicroSilk®unit packaging).
The control box has a 36" (91cm) cord with a junction box
connection. The MicroSilk®control box is mounted on a
stand that is temporarily secured to the packing board for
shipping. During installation, the control box bracket and
controls must be positioned horizontally and located to
permit access for inspection and servicing. If the
MicroSilk®generator unit is shipped separate from the
bath, the MicroSilk®pump’s power cord will need to be
plugged into the control box. Connect the pump’s male
J+J plug to the female J+J plug of the control box’s load
line. The MicroSilk®control must be plugged into a dedi-
cated 240v 20A, 50 Hz, GFCI protected circuit
(See Figure 8).

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Copyright © 2013 Jason International
INSTALLATION INSTRUCTIONS (cont.)
NOTE: The load neutral terminal is not
used. There should be no connection
to the load neutral terminal on the GFCI
circuit breaker. The green wire (GND-
GREEN) is the equipment ground and
should be connected to the neutral
bus found in the main breaker box.
L2-WHITE WITH
RED MARK
L1-BLACK
GND-GREEN
FROM CONTROL
L2
240 V
L1
NO CONNECTION
(LOAD NEUTRAL)
BREAKER BOX
BREAKER BOX CONNECTIONS
6. Signature Edition MicroSilk
®
Control Box. The
MicroSilk
®
generator unit may be shipped separate from
the bath. Follow the instructions for the MicroSilk
®
Pump
Assembly Field Installation in the Installation section of
this owner’s manual (instructions are also packaged with the
MicroSilk
®
unit packaging). The control box has a 36" (91cm)
cord with a junction box connection. The MicroSilk
®
control
box is mounted on a stand that is temporarily secured to the
packing board for shipping. During installation, the control
box bracket and controls must be positioned horizontally
and located to permit access for inspection and servicing.
If the MicroSilk
®
generator unit is shipped separate from
the bath, the MicroSilk
®
pump’s power cord will need to be
plugged into the control box. Connect the pump’s male J+J
plug to the female J+J plug of the control box’s load line. The
MicroSilk
®
junction box must be plugged into a dedicated
240v 20A, 50 or 60 Hz, GFCI protected circuit.
(See Figure 8A).
DANGER: Do not alter the factory installed wiring. All
building materials and wiring should be routed away from the
equipment or other heat-producing components of the unit.
Figure 8
Standard/Premier Edition
Key Pad
Key Pad Cable
Control Box
Control Mount
Key Pad
Key Pad Cable
Control Box
Control Mount
Ground - Green Wire
Neutral - White Wire
Hot - Black Wire
Dedicated
120V, 50 or 60 Hz
GFCI Protected
Service
Ground
L2
L1
Dedicated
240V, 50 or 60 Hz
GFCI Protected
Service
L2
L1
GROUND
DEDICATED
240V,50 or 60 Hz
GFCI PROTECTED
SERVICE
NOTE: USE THE ABOVE
DIAGRAM FOR 240V, 50Hz
OR 60Hz SYSTEMS.
MicroSilk Unit
MicroSilk Unit
Figure 8A
Signature Edition

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INSTALLATION INSTRUCTIONS (cont.)
CLEANING
1. Remove all loose debris. Construction plaster or excess
grout can be removed with the use of a wood (edge) trowel.
2. Paint or tar stains may need to be removed with a cleaner
such as paint thinner, turpentine, or isopropyl alcohol
(rubbing alcohol). Never allow the cleaner to soak against
the acrylic surface for long periods of time. Always rinse
the surface immediately following the use of cleaners.
3. Follow the manufacturer’s instructions for safe use of
cleaning products. If the surface becomes scratched or
dulled, it may be restored by using a quality plastic polish,
like Novus Plastic Polish No. 2 (available from the Jason
Dealer). It is always preferable to protect the acrylic
surface during installation to minimize cleanup and
prevent surface damage.
WATER TESTING
Before finishing the installation, it is recommended that the bath be
water tested and the plumbing tested for leaks.
1. Before water-testing the bath, make sure any pump
unions are hand tight. Do not over tighten or use a pipe
wrench. This will damage the unions and cause leaking. If
the unit leaks with the unions hand tight, then loosen the
unions(s) and check the O-ring seal to ensure it is properly
seated.
2. Fill and operate the bath. Close the drain and fill the
bath with water to at least 10 inches [25 cm] below the
bath deck. The inlet temperature should not exceed 104°F
(40°C). Refer to the FILLING AND DRAINING section of this
owner’s manual for more information.
NEVER RUN THE PUMP WITHOUT ENOUGH WATER
IN THE BATH TO COVER THE JETS.
3. Inspect the plumbing for leaks.
4. Turn the equipment Off and then drain the water. The
bath unit and its plumbing are designed to drain after each
use whether used as a hydrotherapy bath, soaking bath, or
when taking a shower.

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Figure 9
Jason’s Standard Edition MicroSilk®system features the
best in luxury bathing for the leisure bath industry. To
assure that your bath functions properly, the MicroSilk®
pump control box must be properly connected.
NOTE: For 120v systems, the power cord for the
MicroSilk®control box must be plugged into a 120v,
20 amp GFCI dedicated circuit.
THE MICROSILK®CONTROL BOX
The MicroSilk®unit and Keypad must be plugged into the
proper receptacles for correct operation of the MicroSilk®
system. See Figure 9 for connections:
(A) The power cord for the MicroSilk®control box must be
connected into the proper GFCI dedicated circuit for the
system (see note above). (B) The MicroSilk®pump’s power
cord will need to be plugged into the control box (C). Refer
to the ELECTRICAL section of this manual for connecting
the pump to the control box. (D) Eight-pin mini-DIN terminal
for the MicroSilk®Keypad. (E) Six-pin mini-DIN terminal for
optional LED light.
MICROSILK®CONTROL BOX CONNECTIONS
STANDARD EDITION MICROSILK®
PREMIER EDITION MICROSILK®
NOTE: This diagram (Figure 9) also applies to 50 Hz, 240v
pumps, controls, and power supply systems. Except that the
MicroSilk®Pump junction boxes must be connected into one
dedicated 240v, 20 Amp GFCI circuit.
Jason’s Premier Edition MicroSilk®system incorporates all
the features of the Standard Edition system and includes
the benefits of an ozone sanitation system and an LED
Chromatherapy light. To assure that your bath functions
properly, the MicroSilk®control box must be properly
connected.
NOTE: For 120v systems, the power cord for the
MicroSilk®control box must be plugged into a 120v,
20 amp GFCI dedicated circuit.
THE MICROSILK®CONTROL BOX
The MicroSilk®unit, Keypad, LED light, and Ozone Sanita-
tion Unit must be plugged into the proper receptacles for
correct operation of the MicroSilk®system. See Figure 10
for connections:
(A) The power cord for the MicroSilk®control box must be
connected into the proper GFCI dedicated circuit for the
system (see note above). (B) The MicroSilk®pump’s power
cord will need to be plugged into the control box (C). Refer
to the ELECTRICAL section of this manual for connecting
the pump to the control box. (D) Eight-pin mini-DIN terminal
for the MicroSilk®Keypad. (E) Six-pin mini-DIN terminal for
LED light. (F) Ozone Unit pre-wired to control box.
NOTE: This diagram (Figure 10) also applies to 50 Hz, 240v
pumps, controls, and power supply systems. Except that the
MicroSilk®Pump junction boxes must be connected into one
dedicated 240v, 20 Amp GFCI circuit.
Figure 10

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CONTROL BOX CONNECTIONS (cont.)
SIGNATURE EDITION MICROSILK®
Jason’s Signature Edition MicroSilk®system is the most
advanced bath manufactured by Jason International, Inc.
and features the ultimate in luxury bathing for the leisure
bath industry. The MicroSilk®control box must be properly
connected for the bath to function correctly.
THE MICROSILK®CONTROL BOX
The MicroSilk®unit, Keypad, LED light, Ozone Sanitation Unit
and Water Level/Temperature Sensor must be plugged into
the proper receptacles for correct operation of the MicroSilk®
system. See Figure 11 for connections:
(A) The junction box for the MicroSilk®control box must be
connected into a 240v, 20 amp GFCI dedicated circuit.
(B) The MicroSilk®pump’s power cord will need to be plugged
into the control box
(C). Refer to the ELECTRICAL section of this manual for
connecting the pump to the control box.
(D) Six-pin mini-DIN terminal for installation of the water
sensor to the pump control box.
(E) Eight-pin mini-DIN terminal for the MicroSilk®Keypad.
(F) Six-pin mini-DIN terminal for LED light.
(G) Ozone Unit pre-wired to control box.
Figure 11
NOTE: This diagram (Figure 11) also applies to 50 Hz, 240v
pumps, controls, and power supply systems.

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OPERATING INSTRUCTION, FEATURES, AND CONTROLS
INTRODUCTION
This manual contains all of the information needed for the
proper installation and operation of your Jason MicroSilk®
bath. The bath has been designed to give you years of
relaxing trouble-free service, provided the unit is maintained
and operated in accordance with these instructions.
Thoroughly clean and disinfect the unit as described in
the CLEANING section of the USER MAINTENANCE
INSTRUCTIONS section of this owner’s manual before its
first use and periodically thereafter.
CAUTION: Keep hair, towels, and clothing away from the
suction fitting whenever the equipment is On. Never operate
the equipment with the suction cover off, as doing so voids
the manufacturer’s warranty. It is a safety cover designed to
eliminate the potential of hair and body entrapment.
All Jason MicroSilk baths are pre-plumbed at the factory.
WARNING: Before operating, refer to the instructions at
the end of this owner’s manual pertaining to the risk of
fire, electric shock, or injury to persons.
FEATURES AND CONTROLS
STANDARD AND PREMIER
EDITION MICROSILK®
The Jason Standard Edition MicroSilk®bath includes a
Microbubble generator unit, an electronic control, and a
20-minute timer.
The Jason Premier Edition MicroSilk®bath provides all the
features of the Standard Edition with the included benefits
of an LED Chromatherapy Mood Light, and an Ozone
Sanitation system.
Standard/Premier Touchpad
One main control touchpad mounted on the bath deck
features several icons used by the bather to control the
MicroSilk®unit and LED mood light. A built-in timer shuts the
pump off 20 minutes after being activated.
SIGNATURE EDITION MICROSILK®
The Jason Signature Edition MicroSilk bath includes a
Microbubble generator unit; Chromatherapy mood light,
Automatic Ozone System that will be operated any time the
pump is powered; a digital control with LCD-display window;
low water and temperature sensors; and a 20-minute timer.
Signature Touchpad
A main control touchpad mounted on the bath deck features
an LCD readout which alternately indicates the water
temperature (+/- 5oF) and time remaining. The Signature
Edition touchpad allows the bather to control the MicroSilk®
pump and LED mood light. A built-in timer shuts off the
pump 20 minutes after being activated.
Signature Remote Control
In addition to the main control touchpad installed on the
bath deck, a floating, waterproof Universal Remote Control
is provided with all Signature Edition MicroSilk®baths. This
remote control provides the same control functions as the
bath’s main control console, plus the bather may remotely
operate a TV, DVD, VCR, CD, etc. Refer to the Instruction
Manual provided with the remote control for detailed
instructions.
Jet
A strategically placed MicroSilk®jet is provided for complete
enjoyment of your bath.
MicroSilk®Unit
The MicroSilk®unit generates oxygen-rich microbubbles
that fill the bath. MicroSilk®units provided on Jason baths
are factory tested when assembled and again retested after
installation on the bath.
Filling and Draining
Close the drain and fill the bath with water at least two (2)
inches (50mm) above the jets. The inlet temperature should
not exceed 104oF (40oC). When bath is in use, turn the unit
Off before draining the water. The bath unit and its plumbing
are designed to drain after each use whether used as a
hydrotherapy bath, soaking bath, or just taking a shower.
NOTE: If the unit fails to operate, check the breaker
panel to ensure that the circuit breaker is on. Check
the GFCI by testing and resetting it. Also check the
water level in the bath; it must be above the water level
sensor located on the sidewall of the bath for the pump
to operate. If the unit still fails to operate, refer to the
Trouble Shooting Guide section of this manual. If the
unit still fails to operate and is out of warranty, contact
an authorized service technician for repair. If the unit
is within the warranty period, contact JASON Technical
Services at 800-255-5766. DO NOT ATTEMPT TO
RESOLVE THE PROBLEM.

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STANDARD AND PREMIER EDITION
MICROSILK®TOUCHPAD
The Jason Standard and Premier Edition MicroSilk®
touchpad is used to access all of the functions of the pump
control.
OPERATING INSTRUCTIONS
MicroSilk
®
On/Off Icon
The MicroSilk
®
icon is used to activate the MicroSilk
®
unit
and the 20-minute timer.
• Press the icon the first time to start the MicroSilk
®
unit.
• Press the icon again to shut off the MicroSilk
®
unit.
Figure 12
LED Light Icon
The LED Light icon is used to operate an LED light (if
installed).
• Press the icon for less than two (2) seconds to turn the
lights Off or On.
• Hold the icon for more than two (2) seconds to change
modes.
This function has a two-(2) hour timer and remembers the
last mode.
m
MICROSILK
LED Light
MicroSilk™ On/Off
®
®

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The Jason Signature Edition MicroSilk
®
digital touchpad is
used to access all the functions of the MicroSilk
®
bath.
OPERATING INSTRUCTIONS
MicroSilk
®
On/Off Icon
To control the operation of the MicroSilk
®
pump motor,
press and release for each setting: ON or OFF. A
20-minute decreasing timer will be initiated when the
pump motor starts. Press and hold the Pump icon to cycle
through each pump setting. The Pump icon lights when
the water is at operating level and the LCD displays
“System Ready”. The LCD will display “Pump On”, or
“Pump Off” when the key is pressed. It also toggles
between Temperature and Timer at 5 second intervals.
“Low Water” is displayed for 5 seconds if no water is
detected.
LED Light Icon
Hold the key for less than two (2) seconds to turn the
lights Off or On. Hold the key for more than two (2)
seconds to change modes. The Light icon should remain
lit as long as the bath is connected to a power supply.
This function has a two-hour timer and remembers the
last mode. The LCD displays “Light On” or “Light Off”
while the key is pressed for less than two (2) seconds,
“Light Cycle” is displayed if pressed for more than two (2)
seconds.
Customized Settings
The 12-character LCD display can be customized
by pressing the two Diagnostic Function icons
simultaneously for five (5) seconds, while the system
is off. Note: Use the above figure to locate the icons. A
menu will be displayed to choose the following: Product
Test Diagnostics, Temperature (°F or °C) and Language
(English or Spanish).
Menu Instructions
Use the top Diagnostic Function icon to scroll through the
different menu items. Use the bottom Diagnostic Function
icon to change an option. For example, press and
release the top icon to change from Product Test to the
Temperature option. Press and release the bottom icon to
change the temperature display from °F (Fahrenheit) to °C
(Celsius).
Product Test Diagnostics
After selecting the Product Test option from the menu,
the unit will perform a series of tests to confirm correct
installation of components. The test will begin by
displaying the configuration number, followed by the
software revision number. Next, the display will then test
the Temperature and Low Water level sensor (ITW-209).
Next, each of the six (6) icon buttons will begin to light.
Press the illuminated button to proceed to the next icon.
After the icon test, the LED Light unit will be tested. If
you receive an error on any of the tests, confirm proper
installation of component to the correct control box. (See
the CONTROL BOX CONNECTIONS section).
Remote Control
The Signature Edition control system includes a
waterproof floating Universal Remote Control. It controls
all bath functions plus a TV, DVD, CD, etc., which can
be heard through the Sound Immersion Transducers
(optional).
SIGNATURE EDITION
MICROSILK®TOUCHPAD
Figure 13
m
IR for Remote
LED Light
For Diagnostic Functions
For Diagnostic Functions
MicroSilk™ On/Off
Display Panel
®

Jason International, Inc. • 501.771.4477 Page 13 of 15 Customer Service : 800.255.5766
Copyright © 2013 Jason International
CLEANING
With minimum care, your acrylic-surfaced bath will retain
its high-luster finish for many years. For regular cleaning
use Jason Bath Cleaner or a mild NONABRASIVE liquid
detergent solution (i.e. glass cleaner) and a soft, wet
cloth or sponge. Do not run the hydrotherapy system with
foaming cleaners or soaps. Rinse the bath thoroughly after
cleaning.
SURFACE MAINTENANCE
Areas with minor scratches or dull surfaces can be
restored by applying commercially available plastic polish
(i.e. Novus Plastic Polish No. 2, available at your Jason
dealer), followed by an application of acrylic paste wax.
Buff the surface with a clean, soft cloth. Do not use
sandpaper, steel wool, or abrasive rubbing compounds.
If scratches are too deep to rub out, or if the damage
penetrates the acrylic surface, consult your dealer for
recommendations on surface repair.
FLUSHING / SANITIZING
Upon start-up and not to exceed 90 days, your bath and
plumbing system should be flushed. To do so, close the
drain and fill the bath with warm water to at least two (2)
inches [5.1 cm] above the highest jet. Pour in Jason Bath
System Cleaner and follow the directions on the bottle.
DO NOT use bleach or other chlorinated cleansers directly
on the metal trim.
REPAIR
Refer all plumbing or electrical repair to a qualified service
technician. DO NOT ATTEMPT TO RESOLVE THE
PROBLEM. This can result in danger of electrical shock
or damage to the unit and will VOID THE WARRANTY.
Remember, when contacting your dealer or service
representative; always have your serial number, proof of
purchase, and model number. This will ensure a quick
response on warranty items. The serial number can be
found on the front page of this manual or on the small card
adhered to the back of the bath just above the equipment.
ALL WARRANTY REPAIRS MUST BE AUTHORIZED
BY THE MANUFACTURER BEFORE WORK IS
STARTED.
HUMIDITY
WARNING: Avoid high humidity levels in your home.
Mold, mildew, fungi and bacteria which may be
harmful to health thrive in areas with continued high
humidity levels; therefore, every precaution should
be taken to make sure your plumbing fixtures,
including bathtubs, hydrotherapy baths, or showers
do not become a source of high humidity due to
improper installations or leaks.
To avoid having your plumbing fixtures become a source of
unwanted humidity, please make sure the following steps
are taken prior to installation.
1. Make sure the area where the bathtub or shower is
installed is well vented and allows enough ventilation
and air circulation to dry the bathroom environment
within a short time after taking a bath or shower.
2. If your bath or shower unit is tiled-in, use units with an
integral tile flange or make sure a tile flange kit or a
similar mechanical barrier is installed to prevent shower
spray, splash, or overflow to leak behind the bathtub.
3. Make sure the plumber properly tests your hydrotherapy
bath before it is roughed in to make sure there are
no leaks and it is installed with proper access to bath
equipment.
4. Make sure that all the plumbing and fixtures in the
bathroom are in good working order and have no leaks.
5. Do not use carpeting or other materials or furniture,
which can hold moisture in your bathroom.
6. Use disinfectant to clean any bathroom surfaces which
are regularly exposed to moisture.
7. Clean and disinfect humidifier and dehumidifiers as
recommended by the manufacturer. Replace the air
filter on the HVAC unit once a month.
8. Clean moldy surfaces as soon as any mold appears
by using a detergent/soapy solution and appropriate
household cleaner. Always use gloves during cleaning.
Dispose of any sponges or rags used to clean mold.
USER MAINTENANCE INSTRUCTIONS

Jason International, Inc. • 501.771.4477 Page 14 of 15 Customer Service : 800.255.5766
Copyright © 2013 Jason International
TROUBLE SHOOTING GUIDE
If you believe the unit to be within the warranty period, you must contact Jason Customer Service:
1-800-255-5766 with the bath’s Product and Serial numbers before work is started.
ALL WARRANTY REPAIRS MUST BE AUTHORIZED BY JASON BEFORE WORK IS STARTED.
FOR SERVICE, ALWAYS CONTACT YOUR DEALER OR AUTHORIZED SERVICE CENTER
WARNING: Always turn off power at the main electrical service panel when servicing the bath.
WARRANTY REGISTRATION: Register your product’s warranty online at www.jasoninternational.com.
MICROSILK®PUMP SYSTEM
SYMPTOMS POSSIBLE CAUSES RECOMMENDED ACTION
MicroSilk system fails
to operate.
a) No power to the MicroSilk unit.
b) Motor is not plugged in.
c) Touch Control — insufficient water
in bath.
a) Reset circuit breakers and GFCI if tripped. Check fuses
and replace if bad.
Check voltage at motor when control is on. If no voltage,
the control is defective. If voltage is present, motor is
defective.
b) Make sure plug is fully inserted into the outlet.
c) Fill bath to recommended level (4” above jets).
Pump operates, but no Micro-
bubbles are injected into water.
a) Venturi clogged.
b) Float valve not operating
a) Refer to installer/dealer.
b) Refer to installer/dealer.
Pump operates, but water is
not being pumped.
a) Suction or discharge blocked.
b) Suction air leak. (System usually
surges.)
a) Remove obstruction.
b) Make sure connection is tight on suction side
of the pump.
Pump does not manually
shut off.
a) Digital or Touch Control defective. a) Refer to installer / dealer.
Pump shuts off by itself, or
before set time elapses.
a) Pump motor overheated and thermal
protection device deactivated motor.
(Possibly low voltage.)
b) GFCI tripped.
c) Water level fell below recommended
level.
a) Make sure motor air cooling vents are not blocked, clear
and allow motor to cool down. (Check service & wire size.)
b) Refer to Jason Customer Service.
c) Fill to recommended level.
Pump does not turn off after
set time elapses.
a) Wiring error or control problem. a) Refer to installer / dealer.
Pump will not turn off when
water is drained from the bath.
a) Water level sensor wires or ribbon
cables are shorted.
a) Inspect all sensor wires or ribbon cables for exposed
or touching wires. Separate touching wires and replace
exposed wires. If pump continues, replace water level
sensor.
Pump leaks at shaft. a) Damaged or defective shaft seal. a) Refer to installer / dealer.
LED Light will not operate a) Light bulb is loose in the socket. a) Access light bulb and assure that it is properly installed in
the socket
Jason International, Inc. (Jason), warrants its baths to be free from defects in workmanship and materials as provided in the enclosed Warranty
Statement and Warranty validation card.
The pre-addressed warranty registration card MUST be filled out by the purchaser within thirty (30) days from purchase and mailed to Jason
International, Inc., in order for limited warranty to become effective.
WARRANTY

Jason International, Inc. • 501.771.4477 Page 15 of 15 Customer Service : 800.255.5766
Copyright © 2013 Jason International
IMPORTANT SAFETY INSTRUCTIONS
INSTRUCTIONS PERTAINING TO THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO
PERSONS.
This manual contains information and instructions for proper operation and maintenance of your hydrotherapy bath. Failure
to follow these instructions could result in personal injury, electrical shock, or fire.
WARNING: When using this unit, basic precautions should always be followed, including the
following:
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY
DANGER: TO REDUCE THE RISK OF INJURY, FOLLOW THESE PRECAUTIONS:
A. Do not permit children to use this product unless they are closely supervised at all times.
B. Use this unit only for its intended use as described in this manual. Do not use attachments not recommended by the
manufacturer.
C. The water in a hydrotherapy bath should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and
40°C (104°F) are considered safe for a healthy adult. Use time should be limited to approximately 30 minutes, followed
by a shower to cool down. Longer exposures may result in hyperthermia. The symptoms of this condition are nausea,
dizziness and fainting, and it can be fatal. Lower water temperatures are recommended for extended use (exceeding
10 -15 minutes) and for young children.
D. Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy,
pregnant or possibly pregnant women should limit hydrotherapy bath water temperatures to 38°C (100°F).
E. The use of drugs or alcoholic beverages before or during hydrotherapy bath use may lead to unconsciousness with the
possibility of drowning. Never use the hydrotherapy bath while under the influence of alcohol, anticoagulants, stimulants,
antihistamines, vasoconstrictors, vasodilators, hypnotics, narcotics, or tranquilizers.
F. Persons with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes
should consult a physician before using a hydrotherapy bath.
G. Persons using medication should consult a physician before using a hydrotherapy bath since some medication may
induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
DANGER: To reduce the risk of injury, enter and exit the bath slowly. Do not operate this unit unless the suction cover is at-
tached over the suction inlet fitting and the jet assemblies are installed. There should be at least two (2) inches of water
above the highest jet location during hydrotherapy bath operation. NEVER RUN UNIT DRY.
WARNING:Never operate electrically connected devices in or near the bath. Never drop or insert any object into any opening.
This unit must be connected to a supply circuit that is protected by a GFCI. Such a device should be installed by a licensed
electrician and should be tested on a regular basis (at least monthly). To test the GFCI push the TEST button. The GFCI
should interrupt the power. Push the RESET button and the power should be restored. If the GFCI fails to operate in this
manner, there is the possibility of an electric shock. DO NOT USE. Disconnect the unit and have the problem corrected by a
qualified service technician.
To avoid the possibility of personal injury and discoloration of the acrylic surface, the inlet water temperature should not
exceed 40°C (104°F). The bath should be drained after each use. Each bather should start their bath with fresh water. Do
not use oil-based additives in your hydrotherapy bath.
CAUTION: Do not use harsh abrasives or solvents for cleaning this unit.
INSTALLER/OWNER BEARS ALL RESPONSIBILITY TO COMPLY WITH ALL STATE
AND LOCAL CODES WHEN INSTALLING THIS PRODUCT.
SAVE THESE INSTRUCTIONS
Jason InternatIonal, Inc.
8328 MacArthur Drive • North Little Rock • Arkansas • 72118-2029
www.jasoninternational.com