Jennison Entertainment Technologies ROCKIN & ROLLIN User manual

ROCKIN & ROLLIN SERVICE MANUAL
VERSION 1.8
Phone Number: 1-386-255-1599
Fax Number: 1-386-255-1589
Information Email: [e-mail]
Jennison Entertainment Technologies Corporation
822 South Nova Road •Daytona Beach, Florida 32114 •U.S.A.
Toll Free Number: 1-855-JET-GAME
Service Email: [email protected]m
www.JENNISONGAMES.com
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
MANUFACTURED BY:

Game Settings & Program
Board Inputs
Inserting Tickets Into Dispenser
New Jersey Software Settings
Program Setup
14
14
16
19
19
25
28
Checking The LED Lights
30
21
Troubleshooting Guide
Page
Section
Page
33
Safety Notifications
Epilepsy Warning
13
14
Removing The Game From Skid
Installing The Lighted Marquee
Score Groups
Dip Switch Settings
9
RoHS Compliance
22
4
2
3
32
Table of Contents
12
Turning The Power On
13
Inspecting For Shipping Damage
Opening The Box
13
Inspecting Components
Removing The Box From Skid
Inspecting The Unit
10
Selecting The Proper Voltage
NOTE: SOME PAGES MAY BE INTENTIONALLY
LEFT OUT OF THIS MANUAL. SOME VERSIONS OF
THE MANUAL DO NOT INCLUDE A PARTS LIST.
CONTACT SPT OR JET FOR CURRENT PARTS LIST IF
NOT INCLUDED.
Installation Instructions
TABLE OF CONTENTS
Section
7
Error Codes
11
Cabinet Dimensions
34
Warnings, Cautions, & Notices
FCC Compliance
Board Outputs
Warranty Information
Parts List
Electrical Requirements
23
Card Reader Install Points
8
UL 22 Safety Standards & Certificate
5
Web.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 2

WARNING
All warnings will be marked in ORANGE boxes. Failure to
follow these warnings could lead to damage to the unit and
or personal property.
DANGER
All danger messages are marked in RED boxes. Failure to
adhere to these messages could result in personal injury or
injury to others.
Through out the use of this manual, certain areas require special attention for
the safety of the service personal. Please take note of the following
notifications and be certain to read the information contained within. Failure to
follow the given information could lead to personal injury or property damage.
Follow all instructions contained within this manual and do not make any
modifications to the game without first contacting Jennison Entertainment
Technologies.
ATTENTION
Attention boxes are in BLUE. These messages are provided
in cases where service personal must follow directions
provided by J.E.T.
NOTICE
Notices are given in GREEN boxes. These messages are
provided for the operator's convenience.
CAUTION
Caution messages are marked in YELLOW boxes. Failure to
follow these caution messages could result in damaging the
unit.
SAFETY NOTIFICATIONS
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 3

If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
A very small percentage of people may experience a seizure when
exposed to certain visual images, including flashing lights or patterns
that may appear in video games. Even people who have no history of
seizures or epilepsy may have an undiagnosed condition that can cause
these "photosensitive epileptic seizures" while watching video games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching, jerking or
shaking of arms or legs, disorientation, confusion, or momentary loss of
awareness. Seizures may also cause loss of consciousness or
convulsions that can lead to injury from falling down or striking nearby
objects.
Immediately stop playing and consult a doctor if you experience any of
these symptoms. Parents should watch for or ask their children about
the above symptoms - children and teenagers are more likely than
adults to experience these seizures.
The risk of photosensitive epileptic seizures may be reduced by taking
the following precautions:
Play in a well-lit room
Do not play when you are drowsy or fatigued
EPILEPSY DANGER
EPILEPSY WARNING
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 4

ROCKIN & ROLLIN CAUTIONS & NOTICES
DANGER
DO NOT perform repairs or maintenance on the game with
the power ON. Always turn the power OFF and unplug the
unit from the wall before servicing.
DO NOT remove the game from its shipping pallet or skid
without first reading the entire installation guide in this
manual!
DANGER
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 5

WARNING
ROCKIN & ROLLIN CAUTIONS & NOTICES
CAUTION
Only qualified service personal should service ROCKIN &
ROLLIN. Contact J.E.T. first with any questions before
replacing any part.
WARNING
If the power cord is damaged - replace it with a new one.
DO NOT attempt to use a damaged or repaired power cord.
WARNING
Always plug the game into a grounded circuit and verify the
total voltage draw on the circuit does not exceed its
capacity.
CAUTION
Use appropriate care when servicing the game and ensure
that all removed components are away from facility guests
and children.
Make sure that the 115/230 VAC selector switch is properly
selected on all power supplies for the correct line voltage
at the installation site.
WARNING
This unit is suitable for INDOOR use only. The game should
not be placed in damp environments or in areas within
close proximity to the ocean.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 6

The Federal Communications Commission requires that all amusement
machine devices used in commercial applications comply with
guidelines for the amount of interference the internal components
produce. ROCKIN & ROLLIN complies with this requirement and the
following statement is posted on all units.
This equipment has been tested and found to comply with the limits for a
Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment.
Canadian Emissions Statement
(According to Industry Canada Notice ICES-003, Issue 4)
This Class “A” digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique da la classe “A” respecte toutes les
exigences du Réglement sur le matériel brouilleur du Canada.
FCC COMPLIANCE
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 7

With our unique testing equipment, Jennison Entertainment Technologies can test components from
ANY SUPPLIER from ANY COUNTRY where we source our parts. The tools we utilize allow us to spot check
suppliers who have also self declared their components to be compliant ensuring you and your guests
safety.
The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and
electronic equipment". This Directive bans the placing on the European Union market, new electrical
and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the
parts for all machines. If available to the industry, these certified components were used in the
construction on ROCKIN & ROLLIN.
As of January 2017, Jennison Entertainment Technologies has tested all components used in the
manufacturing of ROCKIN & ROLLIN. All components have been found to be within the standards set
forth for RoHS compliance by the European Union. Test reports are available and will be provided upon
request.
To verify that your machine has RoHS Compliant parts, look for the following logo on the information
sticker on the back of all our units.
RoHS COMPLIANCE
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 8

Jennison Entertainment Technologies has had ROCKIN & ROLLIN tested by TUV Rheinland to ensure that
it meets or exceeds the safety standards set forth by UL 22 Standards.
UL 22: 2008 R7 . 10
CAN/CSA-E60335-2-82:13
CAN/CSA C22 . 2 NO. 60335-1-11
COMPLIANCE TO UL 22 STANDARDS
ROCKIN & ROLLIN HAS BEEN TESTED TO THE FOLLOWING STANDARDS:
CU 72140978 01
THE ABOVE MARK IS POSTED ON EACH GAME
CERTIFICATE NUMBER
TESTING STANDARDS
GAME INFORMATION
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 9

* HEIGHT INCLUDES THE LIGHTED MARQUEE INSTALLED ONTO THE GAME
LENGHTH
ROCKIN & ROLLIN CABINET DIMENSIONS (ASSEMBLED)
N/A
55"
N/A
96"
N/A
48"
WEIGHT
DANGER
IF USING A FORK LIFT - DO NOT ALLOW ANYONE TO GET
UNDER THE UNIT WHILE IT IS BEING LIFTED
HEIGHT*
740
N/A
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
U.S. DOMESTIC ROCKIN & ROLLIN SHIPPING DIMENSIONS
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
WIDTH
DIMENSION INFORMATION
ROCKIN & ROLLIN ships on one plywood skid within the United States, Canada, and Mexico. Be sure to
inspect the packaging when the unit arrives and notate any damage with the driver and on the BOL
before signing for the unit. JET is not responsible for any damage sustained during the transportation of
the unit between our dock and your location.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 10

DANGER
IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT
LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF
DELIVERY, YOU MUST ALSO SELECT THE NEW INPUT AC
VOLTAGE ON THE POWER SUPPLY
DANGER
DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF
POWER PONG. ENSURE THAT THE OUTLET HAS PROPER
VOLTAGE BEFORE TURNING ON THE UNIT
DOMESTIC POWER REQUIREMENTS
FOREIGN POWER REQUIREMENTS
110 - 120 VAC
215 - 240 VAC
60 HZ
50 HZ
2.7 AMPS (MAX)
1.5 AMPS (MAX)
ROCKIN & ROLLIN ELECTRICAL REQUIREMENTS
VOLTS
HERTZ
AMPS
ELECTRICAL REQUIREMENTS
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 11

RED SECTION AREAS REQUIRE 2 OR MOR PEOPLE MINIMUM TO SAFELY COMPLETE - EACH
PERSON SHOULD BE ABLE TO LIFT 100 POUNDS EASILY. THESE SECTIONS SHOULD NEVER
BE ATTEMPTED TO BE COMPLETED BY LESS THAN 2 PEOPLE.
INSTALLATION
RED SECTIONS
THIS INSTALLATION MANUAL HAS BEEN DESIGNED IN COLOR COORDINATED SECTIONS. EACH COLOR
HAS A DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL
IN ITS ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE
INSTALLATION OF THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR
DISTRIBUTOR PRIOR TO CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY
DAMAGE CAUSED DURING IMPROPER INSTALLATION PROCEDURES.
BLUE SECTIONS
BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY
THEMSELVES. THE INSTALLAER SHOULD STILL EXERCISE CAUTION WHEN WORKING
AROUND GUESTS.
YELLOW SECTIONS
THOUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO DIFFERENT PARTS OF
THE CABINET. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO
DETERMINE WHAT SECTION THE INSTRUCTIONS ARE REFERENCING.
YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 12

Step # 1
INSTALLATION INSTRUCTIONS
Receiving the equipment
Rockin & Rollin is shipped within the
United States, Canada, and Mexico
on a single 96" x 48" skid. The unit is
secured to the pallet with a single
metal strap and further secured
using five 2X4's along the perimeter
of the unit.
Step # 2
Inspect the unit for shipping damage
Before signing for the unit from the
shipping carrier, be sure to inspect
the packaging and notate any
damage with the carrier driver. If the
damage is severe - DO NOT ACCEPT
the unit and contact your distributor.
JET Games can only assist with
claims for units shipped from our
dock - we cannot assist on damage
claims for units shipped from our
distributors.
Step # 3
Further inspecting the unit for damage
Be sure to inspect the front of the
unit as the top is all acrylic.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 13

INSTALLATION INSTRUCTIONS
Step # 4
Remove the front secure mounts
Carefully remove the RIGHT side and
CENTER upper2X4 mount.
Step # 5
Removing the skid mounts
Continue to remove the LEFT side
skid mount.
Step # 6
Cut the shipping strap
Carefully cut the shipping strap. Be
careful as the strap is under tension
and can recoil once cut.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 14

Step # 7
Remove the foam packaging
INSTALLATION INSTRUCTIONS
Using a utility knife, carefully cut the
foam away from the cabinet. Be sure
to not cut too deep as you could
damage acrylic below.
Step # 8
Remove the unit from the pallet
After removing the 5 2X4 mounts,
the cabinet should be able to slide to
the side of the pallet. Ensure that the
cabinet "feet" are retracted so they
do not catch on the pallet.
Step # 9
Remove the unit from the pallet
Two people can easily slide the unit
to one side of the pallet and then
carefully can lower the unit to the
ground.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 15

Step # 10
Check the left electrical connections
INSTALLATION INSTRUCTIONS
Check the electrical connection on
the LEFT side and ensure it is not
caught on anything.
Step # 11
Check the right electrical connection
Check the electrical connection on
the RIGHT side and ensure it is not
caught on anything.
Step # 12
Raise the header into position
Carefully raise the units header into
position by pulling the bottom away
from the cabinet. This marquee is
hinged so it only needs to be raised
into position.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 16

INSTALLATION INSTRUCTIONS
Step # 13
Raising the header into position
As the marquee comes into contact
with the main cabinet - ensure both
electrical connections are free and
clear from getting crushed and
ensure the marquee acrylic graphic
clears the front side of the lower
cabinet.
Step # 14
Remove the upper access door
Using the included key, open and
remove the upper access door
Step # 15
Remove the lower access door
Using the included key, open and
remove the lower access door.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 17

Step # 16
Securing the header to the cabinet
INSTALLATION INSTRUCTIONS
Using the included bolts (within the
spare parts kit), screw each bolt into
the opening to secure the left side of
the cabinet
Step # 17
Securing the header to the cabinet
Using the included bolts (within the
spare parts kit), screw each bolt into
the opening to secure the left side of
the cabinet
Step # 18
Securing the glass
Most Rockin & Rollin games will be
delivered with an acrylic glass holder
installed. If your's is not installed,
retrieve it from the spare parts box
and use the provided screws to bolt
it into the rear cabinet.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 18

Securing the glass
Step # 19
INSTALLATION INSTRUCTIONS
If required - repeat step # 18 with
the acrylic block for the right side of
the cabinet. Again, use the provided
screws to bolt the acrylic to the rear
cabinet.
Step # 20
Verify the proper AC voltage on your power supplies
Although your unit should ship from
your distributor with the proper line
voltage already selected, its always
best to verify that each selector on
the power supplies are set to the
proper voltage. Select 115 for all
domestic U.S. operations.
Step # 21
Install your card reader (if required)
If you plan to use a card reader, we
have labeled the COIN UP, 12 VOLT,
and COMM wires so they can be
easily identified and tapped into.
Note that if you plan to go
TICKETLESS - you MUST tap into the
wires on the TICKET DISPENSER side
of the TICKET PCB BOARD.
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 19

INSTALLATION INSTRUCTIONS
INTENTIONALLY LEFT BLANK
INTENTIONALLY LEFT BLANK
INTENTIONALLY LEFT BLANK
Jennison Entertainment Technologies Rockin Rollin Service Manual V-1.8 Page 20