Jennison entertainment technologies Hollywood reels User manual

OPERATOR’S MANUAL

Hollywood Reels™ is a registered trademark of Jennison Entertainment Technologies

and is registered with the United States Patent and Trademark Office.

International Patents Pending.

VERSION 010808

™

Table of Contents

Safety

Warnings, Cautions, & Notices………………………………………………………………………….05

FCC Compliance……………………………………………………………………………………….. 06

RoHS Compliance……………………………………………………………………………………….07

Installation

Electrical Requirements……………………………………………………………………………….....08

Dimensions………………………………………………………………………………………………08

Inspection……………………………………………………………………………………………...... 09

Star Installation…………………………………………………………………………………………..10

Coin Comparator Setup………………………………………………………………………………….12

Glass Removal (or) Servicing……………………………………………………………………………13

Configuration & Testing

Changing Menu Options & Setup………………………………………………………………………. 14

Normal Program Options - Operator Adjustable Settings Table……………………………………….. 15

Normal Program Options - Settings Definitions…………………………………………………………15

New Jersey Approved Program Options - Operator Adjustable Settings Table…………………………17

New Jersey Approved Program Options - Settings Definitions………………………………………... 17

Returning to Factory Defaults……………………………………………………………………………19

Test Mode……………………………………………………………………………………………..…20

Input Values……………………………………………………………………………………...21

Output Values……………………………………………………………………………………22

Score State Values…………………………………………………………………………………….…23

Table of Contents (Continued)

Maintenance & Troubleshooting

Service or Parts Inquiry……………………………………………………………………………….... 26

Quick Troubleshooting Guide………………………………………………………………………….. 27

Suggested Preventive Maintenance Schedule………………………………………………………….. 29

Wiring Schematics……………………………………………………………………………………… 30

Warranty Information…………………………………………………………………………………... 31

Parts List…………………………………………………………………………………………………32

Warnings, Cautions, & Notices Explanations

Throughout this manual the following boxes will be utilized to stress importance in areas that require special

attention.

WARNING: All warnings will be marked in RED boxes indicating that potential injury could occur if

directions are not followed. The operator should STOP and READ all applicable instructions.

CAUTION: Caution messages will be indicated in YELLOW boxes. These messages are to indicate that

extreme caution should be exercised while following the appropriate action.

NOTICE: Notices are given in GREEN boxes. These messages are provided for the operator’s

convenience.

Warnings, Cautions, & Notices

WARNING: TRANSPORTING THE GAME.

This unit contains glass and fragile electronic components. Use appropriet care when transporting. Use

extreme caution when removing the top cabinet glass and ensure it is placed in an area away from

children while servicing this game.

WARNING: DISCONNECT POWER.

Always turn power OFF and unplug the power cable before servicing unless otherwise instructed.

Installing components with the power switched ON can damage the components and void warranty.

WARNING: CHECK BOTH POWER SELECTORS, FAN, AND LAMP.

Set the 115/230 VAC selector switch on both power supplies for the correct line voltage on the

installation site. Verify that the rear cabinet fan and the rear flourescent lamps are rated for the proper

line voltage.

WARNING: REMOVING UNIT FROM CRATE AND PALLET.

Please use extreme caution when removing this unit from its crate and pallet. A minimum of 4-6 people

should be utilized to lift the unit off the pallet.

WARNING: REMOVING GLASS FROM CABINET.

Failure to follow the proper instructions when removing the glass from the cabinet could result in

injury to persons and (or) damage to machine. Follow all instructions when removing the glass and

always have two people present to lift. NEVER lift the glass by yourself.

FCC Compliance

The Federal Communications Commission requires that all amusement machine devices used in commercial

applications comply with guidelines for the amount of interference the internal components produce.

Hollywood Reels complies with this requirement and the following statement is posted on all units.

Canadian Emissions Statement

(According to Industry Canada Notice ICES-003, Issue 4)

This equipment has been tested and found to comply with the limits for a

Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits

are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment.

This Class “A” digital apparatus meets all requirements of the

Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique da la classe “A” respecte toutes les

exigences du Réglement sur le matériel brouilleur du Canada.

RoHS Compliance

The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and

electronic equipment". This Directive bans the placing on the European Union market, new electrical and

electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium,

polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.

Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the parts for

all machines. If available to the industry, these certified components were used in the construction on our

games.

As of January 2008, Jennison Entertainment Technologies is in the process of documenting every component

used in the construction of Hollywood Reels. These test reports will be available by March 2008 and will

available upon request. Our company goal is to offer machines that are 100% compliant in all components.

To verify that your machine has RoHS Compliant parts, look for the following logo on the information sticker

on the back of all our units.

Electrical Requirements & Cabinet Dimensions

Electrical Requirements:

Electrical Requirements

Volts Hertz Amps

Domestic Power Requirement 120 VAC 60 Hz 5 Amps (Max

Foreign Power Requirement 240 VAC 50 Hz 2.5 Amps (Max

Dimensions:

Dimensions

Length Width Height Weight

Inches MM Inches MM Inches MM Pounds KG

Shipping Dimensions 67 1680 46 1160 86 2170 1058 480

Actual Cabinet Dimensions 60 1524 42 1067 78 1981 650 295

WARNING: If you choose to convert your unit to a different Power Requirement than

what it was at time of delivery, you must change the Fluorescent Lighting and the Fan to

match the new voltage. You must also change the switch on both power supplies to the

other voltage. Please contact your distributor for the appropriate parts or for further

instructions.

Inspection & Installation

Please check the following after the game has been removed from its shipping crate and placed in a suitable

play or service area.

Make sure that the game cabinet is level. Adjust the casters as needed

1. Remove the cabinet keys from the coin comparator reject latch.

2. Open the front main cabinet door. Remove the two plastic stars. Open the cash box and remove extra

parts including the power cord and spare parts.

3. Inspect the cabinet and any included parts for possible shipping damage.

a. Check the top cabinet glass for any signs of breakage

b. Check the cabinet backdoor

c. Check cabinet graphics

4. Open the rear cabinet door and verify that all connectors are secure and that the bottom of the cabinet is

free of loose objects, which may have possibly come loose during shipping. This includes the

fluorescent light assembly at the top of the cabinet. Check to make sure that all bulbs are secure and did

not come out of their assembly.

WARNING: Use extreme care when moving or servicing the game cabinet. Do not plug the game into a

power outlet until you have read this entire operation manual.

WARNING: Use extreme caution when removing the machine from the pallet. Unit is very heavy. J.E.T

recommends that you have a least 6 personal available to remove the game from the cabinet and lower

it to the ground. DO NOT ATTEMPT TO PUSH THE UNIT OFF THE PALLET. CASTORS ARE

SECURED INTO A RECESSED AREA. WE SUGGEST LIFTING THE UNIT UP AND THEN

REMOVING THE PALLET FROM BELOW.

Star Installation

Remove both stars from the protective packaging. Open the included hardware bag. It is recommended to have

at least two people assist with the installation of these stars.

1. Locate the two open areas on the top portion of the cabinet. Ensure that power cords are pulled through

the holes.

2. Locate the two drilled holes on the rear of the cabinet and insert both bolts through these two holes

3. Place the plastic spacer onto both bolts.

4. Attach the metal bracket on the back of the star to the metal bracket attached to the game and connect

the power cord to the Star PCB.

5. While one person holds the star, the other person should use a screwdriver to tighten the bolts. The bolts

should easily go into the holes on the rear of the star. NOTE: The person holding the star may have to

guide the bolts into the correct holes on the back of the star.

6. Do not over tighten the bolts as this could strip the threads and reduce the effectiveness of the bolts.

7. Repeat process with the other side.

Locate Power Wire Attach Wire to Star Insert Hardware & Spacers

INTENTIONALLY LEFT BLANK

EXPLODED STAR DIAGRAM TO BE ADDED

Coin Comparator Setup

Jennison Entertainment Technologies (J.E.T.) has elected to install coin comparators into Hollywood Reels in

order to facilitate ease of installation for different operators in different operations.

1. Open both ticket doors on the front of the cabinet

2. Look through the camera viewfinder and locate the two latches holding the camera closed.

3. Reach your hand up through the ticket door and release both latches.

4. Rotate the camera back towards you and allow it to rest on its chain. NOTE: Make sure chain is securely

connected.

5. Locate the coin comparator and remove the plastic spacer from the spring loaded assembly

6. Replace this spacer with the coin or token from your facility.

7. Make sure that the coin is set correctly or the unit may not accept coins

8. Close the camera.

9. With the unit POWERED ON, insert one of your coins into the coin comparator to test.

10. Coin should easily be accepted and fall into the coin track.

11. Repeat to the other side and then re-latch both cameras. Make sure that both camera are securely locked.

Cabinet Glass Removal

Hollywood Reels cabinet was designed so that operators could access all internal components without much

difficulty. When servicing the inside playfield area, access should be gained through the side access panels. If it

becomes necessary to remove the top cabinet glass, please do so with extreme caution!

Removal of the glass without following these directions WILL result in glass breakage and could result in

personal injury to you or your customers.

To removal the glass in order to access the inside playfield:

1. Remove the two plastic bolts and screws located on the rear of the glass at the intersection of the

backboard.

2. Unlatch both cameras and allow them to rest on their chains (away from the glass)

3. Remove the acrylic side panels to the left and right of the Bonus Buttons.

4. Remove the acrylic instructions panel surrounding the Bonus Buttons. FAILURE TO REMOVE THIS

PANEL COULD RESULT IN THE GLASS BREAKING. THIS PANEL COVERS A PORTION

OF THE GLASS TOP. IF YOU ATTEMPT TO REMOVE THE GLASS WITHOUT

REMOVING THIS PANEL, IT WILL PUT PRESSURE ON THE WEAKEST PART OF THE

GLASS.

5. Attach both glass vacuum hand-cups (provided) to the top of the glass. Make certain that their cam

levers are flipped into position and securely locked.

6. Two people are suggested when lifting the top glass off of the cabinet. Again make certain that there are

no pieces of plexi-glass restricting the removal and ensure that the rear cabinet tabs have both been

removed. Each person should take a side and slowly lift the glass off the cabinet. One hand should be on

the glass hand-cup while the other should be on the glass. Lift the piece high enough so that it clears the

retracted cameras and slowly place it onto a carpeted floor. Take care when placing the piece of glass on

the floor as it could slide if left unattended. Place the glass AWAY from any areas where children could

be present.

WARNING: TO PREVENT INJURY AND POSSIBLE GLASS BREAKAGE, PLEASE READ THIS

SECTION IN DETAIL AND FOLLOW ALL INSTRUCTIONS ON THE PROPER REMOVAL OF

GLASS.

WARNING: NOT FOLLOWING THE PROPER INSTRUCTIONS FOR GLASS REMOVAL

COULD RESULT IN DAMAGE TO THE GAME AND (OR) PHYSICAL INJURY.

CAUTION: TWO PEOPLE SHOULD BE PRSENT TO LIFT THE GLASS OFF OF THE CABINET

Changing Menu Options & Program Setup Information

Hollywood Reels features a setup menu that allows operators the ability to quickly change program features.

Access to this menu allows the operator to quickly setup the machine to the locations requirements or to modify

various machine functions.

To access the program menu:

1. Open the front access door

2. Look for the ticket/coin counters located on the back of the door

3. Press the “SETUP” button for 3 seconds

a. The machine will enter the setup mode

4. Press the “TEST” button to scroll through the different menu items. (NOTE: Pushing the button one

time will advance to the next menu option. The option number can be viewed on the LEFT STAR. The

numbers start at “01” and go to “15” – Please review the menu options on the following pages.)

5. The context values will be displayed on the RIGHT STAR. (NOTE: The default context value should be

displayed unless previously changed by the operator. Any new context selected by the operator will be

retained unless changed or unless the program is reset to defaults.)

6. Push the “BONUS” buttons located between the play stations to change the context values.

a. Press the LEFT BONUS BUTTON to INCREASE the context.

b. Press the RIGHT BONUS BUTTON to DECREASE the context.

Normal Program - Operator Adjustable Settings

Hollywood Reels Program Menu

No Item Context Default

F01

Payout 1-25 Tickets Per Coin 10

F02

Points Added to Jackpot Bonus 0-6 (0,1,1/2,1/3,1,2,3). 1

F03

Mercy ticket (0-10) Tickets Per Coin In 1

F04

Film Score State (Values) I,II,III,IV II

F05

Ticket Score State (Values) I,II,III,IV III

F06

Fireworks Score State (Values) I,II,III,IV III

F07

Tickets Per Point 1-2: 1= Normal; 2= 2 Points Per Ticket 1

F08

Vertical Film Reel Speed 1-10 : 1 Low Speed 10: High Speed 5

F09

Fireworks Bonus Light Speed 1-4: 1 Low Speed 4: High Speed 3

F10

Ticket Bonus Light Speed 1-4 : 1 Low Speed 4: High Speed 3

F11

Jackpot Bonus Maximum Value (1=1000)(2=2000)(3=5000)(4=9999) 3

F12

Jackpot Bonus Start Value 10-1000.(+1) 100

F13

Jackpot Bonus Difficulty Level 1-10 ( 1=Easy / 10=Very Hard) 6

F14

Bonus Button Reaction Time 5-20 (Seconds in +1 Increments) 15

F15

# Times The Jackpot Bonus Has Been Won Please see note below

F01 – Payout: This function is the auto percentaging feature and controls on average how many tickets are paid

out per coin. The setting ranges from 1-25 tickets per coin. The default value is 10. NOTE: This function will

only control the ability to win higher numbers on both Bonus features.

F02 – Points Added to Jackpot Bonus: This function controls the number of points that are added to the

Jackpot Bonus feature each time a coin is deposited into the unit. The values range from (0), (1), (1/5), (1/3),

(1), (2), or (3). The feature can either be set to be “Progressive” in nature or set to “0”.

F03 - Mercy Ticket: This function allows the operator to set the number of mercy tickets received each time a

player is not successful in winning another ticket value. NOTE: This value is NOT paid in addition to any of

ticket value that the winner may receive.

F04 - Film Score State: This function allows the operator to change the values of the Frames on the Vertical

Film Reels. The default value is Score State II which includes the 7,11, and 15 film frames. NOTE: In order to

change these values, the individual film frames would have to be changed to represent the new values. J.E.T.

offers frames with the following values. (4,6,8). Please contact your distributor to order.

F06 - Ticket Bonus Score State: This function allows the operator to change the vales on the Ticket Bonus

located on the playfield. NOTE: Contact J.E.T. for different numbered graphic options available for the Ticket

Bonus.

F06 - Fireworks Score State: This function allows the operator to change the values on the Fireworks Bonus.

The default is Score State III. NOTE: A new graphic must be obtained if these values were to be changed.

J.E.T. does not recommend changing these values.

F07 – Tickets Per Point: This function allows the operator to choose how many points will be required per

ticket. There are two different settings. “1” for one point per ticket, or “2” for 2 points per ticket. The default is

set to “1” ( one point per ticket).

F08 - Vertical Film Reel Speed. This function allows the operator to control the speed of the Vertical Film

Reels. There are 10 different setting with “1” being the slowest and “10” being the fastest. The default is set to

“5”. This can be a very effective tool in making the machine more difficult to time the release of the players

coin.

F09 - Fireworks Bonus Light Speed: This function will allow the operator to change the speed of the flashing

lights of the Fireworks Bonus located on the backboard. This function controls both Fireworks Bonus’ for both

Player One and Player Two. The values start at the slowest speed of “1” and go to the fastest speed of “4”. The

default for this function is “3”.

F10 - Ticket Bonus Light Speed: This function will allow the operator to change the speed of the flashing

lights of the Ticket Bonus located on the playfield. This function controls both Ticket Bonus for both Player

One and Player Two. The values start at the slowest speed of “1” and go to the fastest speed of “4”. The default

for this function is “3”.

F11 - Jackpot Bonus Maximum Value: This function will (CAP) the Jackpot Bonus at a preset level of 1000,

2000, 5000 or 9999. The default is set to “3” which is 5000 tickets.

F12 - Jackpot Bonus Start Value: This function allows the operator to decide at what value they would like

the Jackpot Bonus to reset to either after a win or during a manual reset. The available values start at 10 and go

to 1000. The default value is “100” and the value adds in increments of one.

F13 - Jackpot Bonus Difficulty Level: This function gives the operator control over how difficult it is to win

the Jackpot Bonus feature. The setting starts at “1” being the easiest and go to “10” being the most difficult. It is

suggested to use this function to limit high payouts. J.E.T. recommends the factory default of “6”.

F14 - Bonus Button Reaction Time: This function will limit the amount of time the player will have once

either Bonus is won to push the “Bonus Stop” button. This makes it more difficult to master the timing of the

bonus if the player is only given a few short seconds to stop the bonus on a chosen value. J.E.T recommends the

factory default of 15 seconds. The settings available are from 5-20 seconds. It is recommended to lower this

value if the payout settings are high and the speeds are slow.

F15 – Number of Times the Ticket Bonus Has Been Won: This function allows the operator to view the

numbers of times the Jackpot Bonus has been won. This is an audit function for bookkeeping and determining

whether changes should be made to the program to make the game play more difficult if it is determined that

payout is too high for a particular location.

Operator Adjustable Settings (New Jersey Approved Program)

Hollywood Reels Program Menu – NEW ERSEY APPROVED PROGRAM

No Item Context Default

F01

F02

Points Added to Jackpot Bonus 0-6 (0,1,1/2,1/3,1,2,3). 1

F03

Mercy ticket (0-10) Tickets Per Coin In 1

F04

Film Score State (Values) I,II,III,IV II

F05

Ticket Score State (Values) I,II,III,IV III

F06

Fireworks Score State (Values) I,II,III,IV III

F07

Tickets Per Point 1-2: 1= Normal; 2= 2 Points Per Ticket 1

F08

Vertical Film Reel Speed 1-10 : 1 Low Speed 10: High Speed 5

F09

Fireworks Bonus Light Speed 1-4: 1 Low Speed 4: High Speed 3

F10

Ticket Bonus Light Speed 1-4 : 1 Low Speed 4: High Speed 3

F11

Jackpot Bonus Maximum Value (1=1000)(2=2000)(3=5000)(4=9999) 3

F12

Jackpot Bonus Start Value 10-1000.(+1) 100

F13

F14

Bonus Button Reaction Time 5-20 (Seconds in +1 Increments) 15

F15

# Times The Jackpot Bonus Has Been Won Please see note below

F02 – Points Added to Jackpot Bonus: This function controls the number of points that are added to the

Jackpot Bonus feature each time a coin is deposited into the unit. The values range from (0), (1), (1/5), (1/3),

(1), (2), or (3). The feature can either be set to be “Progressive” in nature or set to “0”.

F03 - Mercy Ticket: This function allows the operator to set the number of mercy tickets received each time a

player is not successful in winning another ticket value. NOTE: This value is NOT paid in addition to any of

ticket value that the winner may receive.

F04 - Film Score State: This function allows the operator to change the values of the Frames on the Vertical

Film Reels. The default value is Score State II which includes the 7,11, and 15 film frames. NOTE: In order to

change these values, the individual film frames would have to be changed to represent the new values. J.E.T.

offers frames with the following values. (4,6,8). Please contact your distributor to order.

NOTICE:

The following program has been approved by the New Jersey Legalized Games of Chance

Control Commission. If you operate Hollywood Reels within the State of New Jersey, you may only

operate this program on your unit. Your distributor should verify this before shipment to your location.

You can check to make sure you have the approved program by checking the markings on the IC on the

main system board. The markings should say “NEW JERSEY – 01110802” If you would rather operate

your machine with this program, please contact your distributor.

F06 - Ticket Bonus Score State: This function allows the operator to change the vales on the Ticket Bonus

located on the playfield. NOTE: Contact J.E.T. for different numbered graphic options available for the Ticket

Bonus.

F06 - Fireworks Score State: This function allows the operator to change the values on the Fireworks Bonus.

The default is Score State III. NOTE: A new graphic must be obtained if these values were to be changed. We

do not recommend changing these values.