TAB-Austria Golden Island VC2 User manual

O
p
erator Manual

Thank you for choosing
Golden Island
in preference to the vast number of other Slot-machines available on the market.
To gain satisfactory use from your Golden Island, please read the operating instructions
thoroughly.
Please store this manual in such a way to have it ready at hand when required.
For additional queries, our Hotline is at your service.
Call [phone] – ext. 250
Operating instructions Golden Island Machines manual (English).
Valid for Version: GI - V1.10 S322B V1.12 S322B - V1.13 S322
(CG/HJP/EK – 14.08.2006)
The text passages and illustrations contained within this document were put together with the
greatest amount of care and attention, however, mistakes cannot be completely ruled out.
The manufacturer accepts no legal responsibility or liability in any form with regard to errors in
detail and any consequences that may arise from such errors.
The manufacturer is thankful for any suggestions for improvement or pointers leading to errors.
All rights – including any arising from photo-mechanical reproduction and storage in electronic
or any other medium – are reserved. The program, handbook and all components are subject
to international copyright regulations.
© 1996-2006 TAB-Austria
A-4052 Ansfelden, Haider Strasse 40
Tel. [phone] - 0*, Fax [phone]
All rights reserved.
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Index
SETUP POINTERS 7
INITIAL OPERATION 8
SHORT INSTRUCTIONS 9
PROGRAM UPDATE 9
UPDATE AT MACHINE 9
ERROR HANDLING WITH DEFECT HARDWARE 10
1) INTEGRITY CHECK AT STARTUP FAILED 10
2) HARDWARE ERROR OF HDD 10
3) HARDWARE ERROR OF FRAM 10
DESCRIPTION OF THE MACHINE 11
GENERAL 11
OPERATING ELEMENTS 11
PC SYSTEM COMPONENTS 12
STANDARD 12
OPTIONAL 12
TECHNICAL DATA 13
DIMENSIONS AND WEIGH 14
OPERATOR MODE 15
TERM DESCRIPTIONS 15
ACTIVATION OPTIONS 16
FIRST STEPS FOR INITIAL OPERATION 17
AUTHENTICATION 18
PIN ENTRY 19
MAIN PAGE - OPERATOR 20
1) BASIC SETTINGS 21
1.1) BASIC SETTINGS →TEST PICTURE 22
1.2) BASIC SETTINGS →TIME/DATE SETUP 23
1.3) BASIC SETTINGS →CALIBRATION 24
1.4) BASIC SETTINGS →TEST CALIBRATION 25
2) DEVICE TEST 26
2.1) DEVICE TEST →TEST 126
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2.2) DEVICE TEST →TEST 227
3) GAME SETTINGS 28
3.1) GAME SETTINGS →GAMES 28
3.2) GAME SETTINGS →STATISTIC 30
3.3) GAME SETTINGS →STATISTIC 231
4) MAIN ACCOUNTING 32
4.1) MAIN ACCOUNTING →MAIN ACCOUNTING 32
4.2) MAIN ACCOUNTING →MACHINE CONTROL 33
4.3) MAIN ACCOUNTING →SECURITY ACCOUNTING 35
4.4) MAIN ACCOUNTING →LAST 5 BILL AND GAME DATA 36
5) ACCOUNTS STATISTICS 37
5.1) ACCOUNTS →COINS 37
5.2) ACCOUNTS →BANK NOTES 38
5.4) ACCOUNTS →EXTERNAL 40
6) HOPPER REFILL 41
7) HARDWARE SETTINGS 142
7.1) HARDWARE SETTINGS 1 →COINS 42
7.2) HARDWARE SETTINGS 1 →BANKNOTES 43
7.3) HARDWARE SETTINGS 1 →PUSH UP 44
7.4) HARDWARE SETTINGS 1 →REMOTE 45
8) HARDWARE SETTINGS 246
8.1) HARDWARE SETTINGS 2 →METER ADJUSTMENT 46
8.2) HARDWARE SETTINGS 2 →HOPPER 47
9) PIN 48
10) LIMIT SETTINGS 50
10.1) LIMIT SETTINGS →LIMITS 50
10.2) LIMIT SETTINGS →FREE PLAY MODE 51
11) MANUFACTURER SETTINGS 52
11.1) MANUFACTURER SETTINGS 53
TROUBLESHOOTING 54
PROGRAMMING INSTRUCTIONS FOR EKEY SWITCH-LOCK SYSTEM 56
COIN SERVICE 58
CABLE PLAN 61
DECLARATION OF CE CONFORMITY 62
END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE 63
WARRANTY TERMS BY TAB-AUSTRIA INDUSTRIE UND
UNTERHALTUNGSELEKTRONIK GESELLSCHAFT M.B.H. & CO KG 66
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8-DIGIT OPERATOR-PUK CODE 69
8-DIGIT MASTER-PIN CODE 69
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Setup Pointers
Safety regulations for the user:
• The machine may only be operated in dry rooms and connected to a safety plug socket that
complies with the relevant safety standards.
• Before starting the machine, it should be allowed to attain room temperature.
• Check the main voltage before connecting the machine!
• The machine is designed for an alternating voltage of 230 Volt (or 115 Volt if specified on
the type plate), 50 Hz (or 60 Hz) and 200 W power.
• The machine may only be operated with a 3,15 amp fuse.
• In case of breakage to housing parts, protruding wires, machine fires or smashed picture
tubes the machine must be immediately switched off and the main plug disconnected.
• Defective or bare wire cables, especially power cables and plug connecters must be
replaced.
• The recommended ambient temperature is 5 – 35 Degrees on the Celsius scale.
• The recommended working temperature is 15 – 40 Degrees on the Celsius scale.
• The recommended absolute humidity is between 30% and 75% RG, not condensed.
IMPORTANT!
In such cases ensure that any machine contact is avoided and that it cannot be
switched on!
• When positioned alongside other machines, interference in normal operation may occur.
Please pay attention to the licensing terms and conditions of Microsoft.
Disposal of Old Electrical & Electronic Equipment
(Applicable in the European Union and other European
countries with separate collection systems
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste.
Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by inappropriate waste
handling of this product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local city office, your household waste disposal
service or the company where you purchased the product.
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Initial Operation
Each machine has already been tested at the factory and is delivered with initial settings
pre-programmed.
We recommend to wait for 15 minutes before initial operation so that the machine can reach
optimal operation temperature.
However, temperature differences can change the touch screen settings so that they are no
longer correct. Therefore, when a machine is put in operation for the first time, we recommend
to ALWAYS observe the following procedure:
1. Turn on the machine:
With the switch located on the back, the program starts automatically.
2. Open the front door and turn on the operator switch:
The Golden Island operator mode appears on the screen.
3. Calibration of the touch screen:
Tap "Basic settings", then “Calibration”.
Sit in a perfectly straight way, well-centred position, at a 90° angle in front of the machine
and follow the instructions on the display exactly.
4. Setting the volume:
Under "Basic settings” you can adjust the volume for the game mode and the stand-by
mode by using the buttons.
5. Via the "Back" button you reach the test mode main menu, turn off the operator switch
and the game area is automatically restarted.
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Short Instructions
Program Update
Every machine is delivered pre-programmed, when changing to a new software an update
must be carried out.
Update at Machine
The “Golden Island” software is on the installed HDD in the PC of the machine. The update is
done by copying the update HDD in the plug connector to the installed HDD. In some
configurations the plug connector is plumbed and an update can only be made by opening the
plumb and docking the update disk via an IDE cable within the PC box.
Important:
During an update the PC must be an integral part of the machine.
Furthermore the machine (e.g. VC2, Strato-Steel, Cosmo or Nevada) must be connected to the
correct cable harness. The cable harness is then detected automatically by the update program
and the correct software is installed.
Procedure:
• Switch machine off.
• Dock the update HDD to the plug connector of the PC.
• Switch machine on.
• If the update tool finds an activated operator switch, you may choose for additional
update options.
• Copy procedure is started automatically.
• The internal hard disk is checked and if necessary newly setup.
This can lead to a restart of the machine.
• Turn machine off at final message “Update finished – Please switch off, remove update
disk and switch on again“.
• Test function is started automatically (duration approximately. 1-2 min., procedure is the
same as copying).
• Wait for final message “Initialization complete – Please press Restart to finish” or wait 30
seconds for automatic restart of the machine.
• After initial setup a touch screen calibration is started automatically.
• Calibrate touch screen or wait 30 seconds for automatic finish without new calibration.
• Update process is finished when game software is started.
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Error handling with defect hardware
1) Integrity check at startup failed
The machine stopped, Error message on the screen: “Program Error (hard disc)”, no more
credits will be accepted, no more action possible from the player, operator invention is
required.
Solution:
An update has to be performed with an update disk with the same version by an authorized
person.
After that the Critical Memory will be restored from the data’s in the FRAM (if they are correct)
to the hard disk. If there is still an error, the hard disk is defect and must be changed.
2) Hardware error of HDD
In this case, mostly the machine will not work anyway.
Solution:
Hard disk must be changed by an authorized person with a hard disk containing the same
version or with a new hard disk but then an update has to be performed on the machine with an
update disk containing the same version.
After that the Critical Memory will be restored from the data’s in the FRAM (if they are correct)
to the new internal hard disk.
3) Hardware error of FRAM
A “blue screen” will be shown and the machine stops immediately.
Solution:
I/O Controller card must be changed by an authorized person.
After that the Critical Memory will be restored from the data’s on the hard disk
(if they are correct) to the FRAM on the new I/O Controller card.
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Description of the Machine
General
“Golden Island”is an ergonomically designed slot machine.
The machine contains an electronic coin acceptor, a 17” or 19" TFT-Display with touch screen
and a complete PC system. Optionally - depending on the model - maximal two hoppers and a
banknote acceptor can be added to the machine.
Operating Elements
All games in the “Golden Island”are played via touch screen and/or push buttons.
There are totally 6 push buttons that can be used optionally to the touch screen for various
functions.
The functions of the operator mode are precisely described in the operator manual.
By switching on operator mode at booting the machine you are able to enter the
following programs (only during normal start):
Request File check:
⇒ Manual data test.
Request touch calibration:
⇒ Calibration of the touch screen.
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PC System Components
Standard
• PC-System with Intel Pentium 4 Processor (2,4 GHz), PCI-Bus and
min. 256 MB RAM
• On-Board display adapter with ATI chipset, (1280 x 1024 Pixel resolution, High Colour)
• On-Board 16 bit sound card
• Min. 20 GB hard disk
• TAB I/O Interface card with security memory
• 19” TFT display and USB Touch-Screen Controller
• Electronic coin checker
Optional
• Bank note checker (ASTRO Systems HR1)
• Switch lock system (EKEY)
• Remote key switch
• Max. 2 Hopper
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Technical Data
Page 13

Dimensions and Weigh
unpacked packed
Depth: 70 cm 80 cm
Width: 60 cm 70 cm
Height: 168 cm 172 cm
Weight: 97 kg1106 kg
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1Weight depends on the whole configuration.

Operator Mode
Operator functions are activated with the operator switch. The functions can be called up from
menu control and before every game start.
Note: Several accounting functions can be limited or deactivated or can be
unavailable depending on your configuration of the machine.
Different services can be called up depending on the authorisation status. The operator has the
highest authorisation status and can therefore administrate the PIN of all other supervisors and
also giving the head supervisor limited access rights to the operator mode.
Access for the head supervisor is only possible if both operator and head supervisor have an
activated PIN.
Term Descriptions
Operator:Owner of the machine. He has the highest authorisation status
within the operator mode.
Head Supervisor:Operator or administrator (pub owner) of the machine.
He has the second highest authorisation and accounts the cashbox content
with the operator.
Supervisor(s):These (waiters) merely have attending functions.
Accounting is carried out only with the head supervisor.
Hardlock Dongle:Defines the configuration of the game software.
All country specific requirements are determined here.
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Activation Options
When activating the operator switch and simultaneously pressing specific pushbuttons the
following functions can be called up:
• Left green pushbutton: Touch screen calibration
• Left yellow pushbutton: Touch screen test
• Left red pushbutton: Monitor test picture
If the PIN is activated for operator and head supervisor the operator mode can only be entered
via the “Pin Entry” dialog. Without PIN, activation entry is possible with the highest
authorisation level.
If not specified differently changes are only saved by pressing the button „Accept“, otherwise
changes are deleted.
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First Steps for Initial Operation
Your “Golden Island” is delivered with standard settings in the operator mode.
To adapt your “Golden Island” to your personal requirements, please carry out the following
settings before the first accounts and after every Master Reset.
1. Before initial operation a Master-Reset is prerequisite.
(ÆManufacturer-SettingsÆMaster-Reset)
2. Attention:
The authorisation is deleted after a Master-Reset and must therefore
be installed anew!
3. Diverse basic setups should be checked and newly adjusted.
(ÆBasic Settings)
4. For the extended safety accounts the mechanical counters are also
saved electronically.
You can determine the current mechanical counter to be the starting value
of the electronically counter.
(ÆHardware Settings 2ÆMeter Adjustment)
5. We recommend to secure the access to the operator mode with a PIN.
If your head supervisor (pub owner) should have access to the operator mode,
it is essential that operator and head supervisor have activated PINs.
(ÆPin Settings)
6. Select the coin for Hopper 2
(ÆHardware Settings 2 ÆHopper).
7. Refill Hoppers
(ÆRefill Hopper)
All further settings that are not mentioned here and new, additional hardware components can
also be changed or adjusted during operation.
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Authentication
According to the activated PIN, buttons for authentication are displayed.
Access is only given to the operator and the head supervisor.
The head advisor only has access to the operator mode if the PIN is activated for the operator
as well as the head supervisor and if ”Access Operator” is activated in the PIN setup.
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PIN Entry
After three wrong PIN entries, the PIN is locked for one hour.
To reactivate a PIN, a higher authorisation status is needed to unlock that PIN.
If the PIN of the operator is locked, reactivation is merely possible by means of an
8-digit Operator-PUK (see Operator PUK).
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Main Page - Operator
The buttons “Limit Settings“, “Error protocol“ and “Manufacturer settings“ are only available to
the operator. The system version number and Hardlock-Dongle serial number (S/N)is also
displayed here.
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