Jennison Entertainment Technologies POWER PONG User manual

MANUFACTURED BY:
www.JENNISONGAMES.com
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
Jennison Entertainment Technologies Corporation
822 South Nova Road •Daytona Beach, Florida 32114 •U.S.A.
Toll Free Number: 1-855-JET-GAME
Service Email: [email protected]
Phone Number: 1-386-255-1599
Fax Number: 1-386-255-1589
Information Email: [email protected]
VERSION 1.0
POWER PONG SERVICE MANUAL

Warranty Information
Parts List
10
Electrical Requirements
25
Locating The I/O Board
8
UL 22 Safety Standards & Certificate
5
34
TABLE OF CONTENTS
Section
7
Puck Not Scoring
11
Cabinet Dimensions
35
Warnings, Cautions, & Notices
FCC Compliance
Wire Diagram
SEG Display Jumper Settings
9
RoHS Compliance
23
21
Troubleshooting Guide
4
2
3
31
Table of Contents
12
Selecting The Proper Voltage
Turning The Power On
19
20
New Jersey Software Settings
Board Inputs
33
Page
Section
Page
32
Safety Notifications
Epilepsy Warning
13
Inspecting For Shipping Damage
Opening The Box
14
Inspecting Components
Removing The Box From Skid
Inspecting The Unit
Removing The Game From Skid
Installing The Lighted Marquee
Locating The Cash Box
NOTE: SOME PAGES MAY BE INTENTIONALLY LEFT
OUT OF THIS MANUAL. SOME VERSIONS OF THE
MANUAL DO NOT INCLUDE A PARTS LIST.
CONTACT SPT OR JET FOR CURRENT PARTS LIST IF
NOT INCLUDED.
Installation Instructions
13
14
15
16
16
18
19
26
28
30
21
22
Board Outputs
Checking The LED Lights
Inserting Tickets Into Dispenser
Dip Switch Settings
Game Settings & Program
Program Setup
Jennison Entertainment Technologies Power Pong Service Manual Page 2

Through out the use of this manual, certain areas require special attention for the
safety of the service personal. Please take note of the following notifications and
be certain to read the information contained within. Failure to follow the given
information could lead to personal injury or property damage. Follow all
instructions contained within this manual and do not make any modifications to
the game without first contacting Jennison Entertainment Technologies.
ATTENTION
Attention boxes are in BLUE. These messages are provided in
cases where service personal must follow directions provided
by J.E.T.
NOTICE
Notices are given in GREEN boxes. These messages are
provided for the operator's convenience.
CAUTION
Caution messages are marked in YELLOW boxes. Failure to
follow these caution messages could result in damaging the
unit.
SAFETY NOTIFICATIONS
WARNING
All warnings will be marked in ORANGE boxes. Failure to
follow these warnings could lead to damage to the unit and
or personal property.
DANGER
All danger messages are marked in RED boxes. Failure to
adhere to these messages could result in personal injury or
injury to others.
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A very small percentage of people may experience a seizure when
exposed to certain visual images, including flashing lights or patterns that
may appear in video games. Even people who have no history of seizures
or epilepsy may have an undiagnosed condition that can cause these
"photosensitive epileptic seizures" while watching video games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching, jerking or shaking
of arms or legs, disorientation, confusion, or momentary loss of
awareness. Seizures may also cause loss of consciousness or convulsions
that can lead to injury from falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you experience any of
these symptoms. Parents should watch for or ask their children about the
above symptoms - children and teenagers are more likely than adults to
experience these seizures.
The risk of photosensitive epileptic seizures may be reduced by taking the
following precautions:
Play in a well-lit room
Do not play when you are drowsy or fatigued
EPILEPSY DANGER
EPILEPSY WARNING
If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
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DANGER
DO NOT remove the game from its shipping pallet or skid
without first reading the entire installation guide in this
manual!
POWER PONG, CAUTIONS, & NOTICES
DANGER
DO NOT perform repairs or maintenance on the game with
the power ON. Always turn the power OFF and unplug the
unit from the wall before servicing.
Jennison Entertainment Technologies Power Pong Service Manual Page 5

Make sure that the 115/230 VAC selector switch is properly
selected on all power supplies for the correct line voltage at
the installation site.
WARNING
This unit is suitable for INDOOR use only. The game should
not be placed in damp environments or in areas within close
proximity to the ocean.
CAUTION
Only qualified service personal should service POWER PONG.
Contact J.E.T. first with any questions before replacing any
part.
WARNING
If the power cord is damaged - replace it with a new one. DO
NOT attempt to use a damaged or repaired power cord.
WARNING
Always plug the game into a grounded circuit and verify the
total voltage draw on the circuit does not exceed its capacity.
CAUTION
Use appropriate care when servicing the game and ensure
that all removed components are away from facility guests
and children.
WARNING
POWER PONG, CAUTIONS, & NOTICES
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FCC COMPLIANCE
This equipment has been tested and found to comply with the limits for a
Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
Canadian Emissions Statement
(According to Industry Canada Notice ICES-003, Issue 4)
This Class “A” digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique da la classe “A” respecte toutes les
exigences du Réglement sur le matériel brouilleur du Canada.
The Federal Communications Commission requires that all amusement
machine devices used in commercial applications comply with guidelines
for the amount of interference the internal components produce. POWER
PONG complies with this requirement and the following statement is
posted on all units.
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RoHS COMPLIANCE
The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and
electronic equipment". This Directive bans the placing on the European Union market, new electrical and
electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the parts
for all machines. If available to the industry, these certified components were used in the construction on
POWER PONG.
As of January 2014, Jennison Entertainment Technologies has tested all components used in the
manufacturing of POWER PONG. All components have been found to be within the standards set forth for
RoHS compliance by the European Union. Test reports are available and will be provided upon request.
To verify that your machine has RoHS Compliant parts, look for the following logo on the information
sticker on the back of all our units.
With our unique testing equipment, Jennison Entertainment Technologies can test components from ANY
SUPPLIER from ANY COUNTRY where we source our parts. The tools we utilize allow us to spot check
suppliers who have also self declared their components to be compliant ensuring you and your guests
safety.
Jennison Entertainment Technologies Power Pong Service Manual Page 8

COMPLIANCE TO UL 22 STANDARDS
Jennison Entertainment Technologies has had POWER PONG tested by TUV Rheinland to ensure that it
meets or exceeds the safety standards set forth by UL 22 Standards.
UL 22: 2008 R7 . 10
CAN/CSA-E60335-2-82:13
CAN/CSA C22 . 2 NO. 60335-1-11
POWER PONG HAS BEEN TESTED TO THE FOLLOWING STANDARDS:
CU 72140978 01
THE ABOVE MARK IS POSTED ON EACH GAME
CERTIFICATE NUMBER
TESTING STANDARDS
GAME INFORMATION
Jennison Entertainment Technologies Power Pong Service Manual Page 9

* HEIGHT INCLUDES THE LIGHTED MARQUEE INSTALLED ONTO THE GAME
POWER PONG ships on one MDF (medium density fiberboard) skid within the United States, Canada, and
Mexico. In some cases, the MDF skid may be secured to a wooden pallet if common carrier freight
companies are involved in the transportation of the unit. Be sure to inspect the packaging when the unit
arrives and notate any damage with the driver and on the BOL before signing for the unit. JET is not
responsible for any damage sustained during the transportation of the unit between our dock and your
location.
DIMENSION INFORMATION
POWER PONG SHIPPING DIMENSIONS
38 1/2"
972
32 1/4"
819
525
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
78"
1982
30"
WEIGHT
DANGER
IF USING A FORK LIFT - DO NOT ALLOW ANYONE TO GET
UNDER THE UNIT WHILE IT IS BEING LIFTED
HEIGHT*
650
295
238
1911
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
75 1/4"
WIDTH
LENGHTH
POWER PONG CABINET DIMENSIONS (ASSEMBLED)
762
40 1/4"
1023
Jennison Entertainment Technologies Power Pong Service Manual Page 10

ELECTRICAL REQUIREMENTS
POWER PONG ELECTRICAL REQUIREMENTS
VOLTS
HERTZ
AMPS
DOMESTIC POWER REQUIREMENTS
FOREIGN POWER REQUIREMENTS
110 - 120 VAC
215 - 230 VAC
60 HZ
50 HZ
1.5 AMPS (MAX)
1.5 AMPS (MAX)
DANGER
DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF
POWER PONG. ENSURE THAT THE OUTLET HAS PROPER
VOLTAGE BEFORE TURNING ON THE UNIT
DANGER
IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT
LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF DELIVERY,
YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON
THE POWER SUPPLY
Jennison Entertainment Technologies Power Pong Service Manual Page 11

YELLOW SECTIONS
THOUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO DIFFERENT PARTS OF THE
CABINET. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO
DETERMINE WHAT SECTION THE INSTRUCTIONS ARE REFERENCING.
YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE.
BLUE SECTIONS
BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY
THEMSELVES. THE INSTALLAER SHOULD STILL EXERCISE CAUTION WHEN WORKING
AROUND GUESTS.
THIS INSTALLATION MANUAL HAS BEEN DESIGNED IN COLOR COORDINATED SECTIONS. EACH COLOR
HAS A DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL IN
ITS ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE
INSTALLATION OF THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR
DISTRIBUTOR PRIOR TO CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY
DAMAGE CAUSED DURING IMPROPER INSTALLATION PROCEDURES.
RED SECTIONS
RED SECTION AREAS REQUIRE 2 OR MOR PEOPLE MINIMUM TO SAFELY COMPLETE - EACH
PERSON SHOULD BE ABLE TO LIFT 100 POUNDS EASILY. THESE SECTIONS SHOULD NEVER BE
ATTEMPTED TO BE COMPLETED BY LESS THAN 2 PEOPLE.
INSTALLATION
Jennison Entertainment Technologies Power Pong Service Manual Page 12

NOTICE
Step # 2
POWER PONG is shipped complete in one MDF carton. When the
unit arrives, please check the outside packaging for any damage and
notate all damage with the delivery carrier before signing the
delivery receipt.
Check Box When This Step is Complete
Check Box When This Step is Complete
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Open the box from the top using a pry bar or crowbar, this requires
a little force due to nails holding MDF box together. Walk your way
down the box prying upwards as you go.
Using a philips headed screw driver or drill with attachement
remove the metal corner straps from the outside of the container,
be causious not to cut yourself on the straps sides might be sharp.
Step # 3
Opening the box
Check the packaging for any damage
INSTALLATION INSTRUCTIONS
Removing Metal side straps
Step # 1
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
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Step # 5
Once the container is openend make sure all components are included,
you should see the Power Pong, spare parts box, two red side cup
holders, two blue side cup holders, and one white front control. Inspect
the game packaging for any damage during shipment. Please note that
you must notate any damage to the equipment on the Bill of Lading
during the delivery process. Any claims for damage must be made directly
with the shipping or freight company. Jennison Entertainment
Technologies and (or) the distributor the equipment was purchased
through, is NOT RESPONSIBLE for any damage received during shipping
and CANNOT help with the filing of the damage claim.
NOTICE
Step # 4
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Opening the Box
After removing the top of the container, using the same method as
before, remove all four sides making sure to pull boards away from
the game at all times.
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Inspecting the included components
INSTALLATION INSTRUCTIONS
Before lifting the game remove the wooded blocks holding the legs
to the pallet. With the help of at least one other lift the Power Pong
off the skid by placing your hands on the lower panel inside of the
legs to protect your hand in case of the game falling over (This game
weight 525 pounds the more help you have the better). Once the
game is on the ground rotate the legs counter clockwise to raise the
legs. From this point moving the game around should be easy with
the aid of the caster wheels already installed on the game.
Check Box When This Step is Complete
Step # 6
Removing Power Pong from the skid
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INSTALLATION INSTRUCTIONS
Step # 7
Cutting the stretch wrap
Carefully cut the stretch wrap from the game using either scissors,
box cutters, or a protected razor blade. Be careful not to scratch the
game, acrylic, or the graphics while cutting off the stretch wrap.
NOTICE
DO NOT PENETRATE TOO DEEP WITH A RAZOR
BLADE AS IT COULD DAMAGE ACRYLIC
Check Box When This Step is Complete
Step # 8
Inspecting the sides of the unit
Inspect both sides of the game and sure there is no damage.
Check Box When This Step is Complete
Step # 9
Inspecting each player station
Inspect both player stations and ensure that there is no damage.
Check Box When This Step is Complete
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To begin installing the side cups, first open the side access door with
the supplied key in the spare parts box, and feed the six pin molex
connector through one of the two wire wire feed holes (depending
the location of the wire on the side cup assembly the feed hole will
de different).
Check Box When This Step is Complete
Step # 12
Installing the side cups
Use six included machine screws and securely attach the side cup
assembly to the main cabinet using a long handled philips headed
srew driver. Be careful not to over-tighten the screws.
Step # 11
Installing the side cups
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 10
Unwrapping the side cups and player console
Make sure your game came with two red side cups, two blue side
cup along with the player console, unwrap all parts making sure all
parts are undamamged, they will have wiring pigtails with molex
conectors be sure not to cut the wires.
Check Box When This Step is Complete
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Installing the player console
To begin installing the player console, first open the playfield access
door with the supplied key in the spare parts box, and feed the eight
pin molex connector through the access hole on the front side of the
cabinet.
After installing the side cups, connect the six pin molex connector
making sure no pins are pushed out durring installation. Then using
the flexible wire retainer alreay installed inside the cabinet secure
the wire harness above the access door.
Step # 14
INSTALLATION INSTRUCTIONS
Step # 13
Installing the side cups
Installing the player console
Using a short handled philips headed screw driver install the
supplied machine screws to the player console from inside the main
cabinet, be careful not to over-tighten the screws. Then connect the
eight pin molex connector making sure all pins inside the connector
are secure.
Step # 15
Check Box When This Step is Complete
Check Box When This Step is Complete
Check Box When This Step is Complete
Jennison Entertainment Technologies Power Pong Service Manual Page 17

INSTALLATION INSTRUCTIONS
Check Box When This Step is Complete
You game has already been properly set to the expected line voltage
at your location; however, it is always best to ensure that the
selector switch is set to the proper power before turning the game
on. The selector switch is located on top of the power supply. The
switch is set properly when you can read the voltage at the your
location. For example: If you can see "115V" then the power supply
is set to 115V. If you can see "230V", then the power supply is set to
230V.
Check Box When This Step is Complete
Step # 18
Locating the cashbox
The I/O Board is mounted on the inside of the cabinet under the
playfield access door. All the programmable functions of the game is
done though this board with the dip switches. These functions
include things as cup re-racks, cost per play, balls per game, and
many other functions. These settings are shown on page of this
manual.
Locating the I/O board & Dip Switch Settings Chart
The cash box is located under the coin mechanism inside of the
cadinet, accessed by the playfield door.
Check Box When This Step is Complete
Step # 17
Selecting the proper line power
Step # 16
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INSTALLATION INSTRUCTIONS
Step # 20
Plugging in the power cord into the power switch
Plug the power cord into a properly grounded outlet. Ensure that
you do not overload the circuit with the additional of this game.
Check Box When This Step is Complete
Above the cash box is the ticket/coin counter and volume controls.
Inceasing volume is clockwise and decreasing is the opposite.
Check Box When This Step is Complete
Step # 21
Plug the power cord into a grounded outlet
Step # 19
Locating volume and controling game sounds
Locate the power cord inside the parts box and plug the female end
into the power switch located on one of the blue player side (side1)
legs.
CAUTION
PLUG THE CORD INTO A PROPERLY GROUNDED
OUTLET. ENSURE THAT YOU DO NOT OVERLOAD
THE CIRCUIT WITH THE ADDITION OF THIS GAME
Check Box When This Step is Complete
Jennison Entertainment Technologies Power Pong Service Manual Page 19

The red button to the right starts a game ( After being credited)
without dispensing balls.
Check to make sure all LED boards and lights are working. There are
lights on all sides and all cups and side cup assemblies should be on.
Check Box When This Step is Complete
Step # 24
INSTALLATION INSTRUCTIONS
Selecting play functions
Check Box When This Step is Complete
Turn to the power switch ON.
Step # 22
Turning the power switch on
Check Box When This Step is Complete
Checking the LED lights
Step # 23
Jennison Entertainment Technologies Power Pong Service Manual Page 20