Jennison Entertainment Technologies SNOW DOWN User manual

Fax Number: 1-386-255-1589
Information Email: [email protected]
Phone Number: 1-386-255-1599
Service Email: [email protected]
Phone Number: 1-386-255-1599
www.JENNISONGAMES.com
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
Jennison Entertainment Technologies Corporation
822 South Nova Road •Daytona Beach, Florida 32114 •U.S.A.
VERSION 0.5
SNOW DOWN SERVICE MANUAL

TABLE OF CONTENTS
Entering the Software
Warnings, Cautions, & Notices
FCC Compliance
10
11
Electrical Requirements
Installation Instructions
7
8
9
RoHS Compliance
Cabinet Dimensions
4
Main Board Inputs
Page
Section
Page
Safety Notifications
Epilepsy Warning
4
2
3
Table of Contents
Section
Adjusting the Payout Percentages
Changing Cost Per Credit
Changing Cost Per Ticket
Setting Credits Required
Setting Mercy Tickets
Setting Game Score Values
Setting Bonus Score Values
Setting System Pass code
Program Setup
Checking the Software Version
Viewing Audit Information
Resetting Audit Information
Adjusting the Volume
Exiting the Software
Main Board Outputs
Jennison Entertainment Technologies Snow Down Service Manual Page 2

Through out the use of this manual, certain areas require special attention for the
safety of the service personal. Please take note of the following notifications and
be certain to read the information contained within. Failure to follow the given
information could lead to personal injury or property damage. Follow all
instructions contained within this manual and do not make any modifications to
the game without first contacting Jennison Entertainment Technologies.
ATTENTION
Attention boxes are in BLUE. These messages are provided in
cases where service personal must follow directions provided
by J.E.T.
NOTICE
Notices are given in GREEN boxes. These messages are
provided for the operator's convenience.
CAUTION
Caution messages are marked in YELLOW boxes. Failure to
follow these caution messages could result in damaging the
unit.
WARNING
All warnings will be marked in ORANGE boxes. Failure to
follow these warnings could lead to damage to the unit and
or personal property.
DANGER
All danger messages are marked in RED boxes. Failure to
adhere to these messages could result in personal injury or
injury to others.
SAFETY NOTIFICATIONS
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If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
A very small percentage of people may experience a seizure when
exposed to certain visual images, including flashing lights or patterns that
may appear in video games. Even people who have no history of seizures
or epilepsy may have an undiagnosed condition that can cause these
"photosensitive epileptic seizures" while watching video games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching, jerking or shaking
of arms or legs, disorientation, confusion, or momentary loss of
awareness. Seizures may also cause loss of consciousness or convulsions
that can lead to injury from falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you experience any of
these symptoms. Parents should watch for or ask their children about the
above symptoms - children and teenagers are more likely than adults to
experience these seizures.
The risk of photosensitive epileptic seizures may be reduced by taking the
following precautions:
Play in a well-lit room
Do not play when you are drowsy or fatigued
EPILEPSY DANGER
EPILEPSY WARNING
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DANGER
DO NOT move the game without the help of another adult.
Only pull on the main cabinet while moving. Never attempt
to move the game with the control cabinet(s).
DO NOT attempt to remove or modify the mechanical jacks
used to raise the unit during installation.
DANGER
DO NOT remove the game from its shipping pallet or skid
without first reading the entire installation guide in this
manual!
DANGER
DO NOT remove the cabinet glass without first reading the
removal instructions. Do not attempt to remove the glass
without at least two people.
DANGER
SNOW DOWN SAFETY, CAUTIONS, & NOTICES
DANGER
DO NOT perform repairs or maintenance on the game with
the power ON. Always turn the power OFF and unplug the
unit from the wall before servicing.
DANGER
DO NOT attempt to assemble Snow Down without another
adult to assist in the assembly. J.E.T. recommends at least
three people for assembly.
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WARNING
CAUTION
Only qualified service personal should service Snow Down.
Contact J.E.T. first with any questions before replacing any
part.
WARNING
If the power cord is damaged - replace it with a new one. DO
NOT attempt to use a damaged or repaired power cord.
WARNING
Always plug the game into a grounded circuit and verify the
total voltage draw on the circuit does not exceed its capacity.
CAUTION
Use appropriate care when servicing the game and ensure
that all removed components are away from facility guests
and children.
SNOW DOWN SAFETY, CAUTIONS, & NOTICES
Set the 115/230 VAC selector switch on all power supplies for
the correct line voltage at the installation site. Check that all
power supplies, fans, and fluorescent lamps are rated for the
same line voltage.
WARNING
This unit is suitable for INDOOR use only. The should not be
placed in damp environments or in areas within close
proximity to the ocean.
Jennison Entertainment Technologies Snow Down Service Manual Page 6

FCC COMPLIANCE
The Federal Communications Commission requires that all amusement
machine devices used in commercial applications comply with guidelines
for the amount of interference the internal components produce. Snow
Down complies with this requirement and the following statement is
posted on all units.
This equipment has been tested and found to comply with the limits for a
Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
Canadian Emissions Statement
(According to Industry Canada Notice ICES-003, Issue 4)
This Class “A” digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique da la classe “A” respecte toutes les
exigences du Réglement sur le matériel brouilleur du Canada.
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RoHS COMPLIANCE
The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and
electronic equipment". This Directive bans the placing on the European Union market, new electrical and
electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the parts
for all machines. If available to the industry, these certified components were used in the construction on
Snow Down.
As of November 2013, Jennison Entertainment Technologies has tested all components used in the
manufacturing of Snow Down™. All components have been found to be within the standards set forth for
RoHS compliance by the European Union. Test reports are available and will be provided upon request.
To verify that your machine has RoHS Compliant parts, look for the following logo on the information
sticker on the back of all our units.
With our unique testing equipment, Jennison Entertainment Technologies can test components from ANY
SUPPLIER from ANY COUNTRY where we source our parts. The tools we utilize allow us to spot check
suppliers who have also self declared their components to be compliant ensuring you and your guests
safety.
Jennison Entertainment Technologies Snow Down Service Manual Page 8

DIMENSION INFORMATION
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
WEIGHT
HEIGHT
WIDTH
LENGHTH
SNOW DOWN CABINET DIMENSIONS (ASSEMBLED)
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
56"
1423
57"
1448
102"
2591
1200
1219
85"
2159
1000
454
SNOW DOWN SHIPPING DIMENSIONS - SKID # 2
544
SNOW DOWN SHIPPING DIMENSIONS - SKID # 1
DANGER
DO NOT ALLOW ANYONE TO GET UNDER THE UNIT WHILE IT
IS BEING LIFTED.
96"
2439
48"
1219
60"
1524
800
363
Snow Down ships on two 4' x 8' skids within the United States, Canada, and Mexico. The main cabinet ships
on one and the control centers, header section ship on the other. The skid that the main cabinet is on has
been designed so that a forklift can lift the unit off. There is enough clearance under the game, where forks
can comfortable fit. We do NOT recommend removing this game from the skid without the use of a forklift!
Do not push on the center of the main cabinet as all four sides are glass.
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
96"
2439
48"
Jennison Entertainment Technologies Snow Down Service Manual Page 9

ELECTRICAL REQUIREMENTS
SNOW DOWN ELECTRICAL REQUIREMENTS
VOLTS
HERTZ
AMPS
DOMESTIC POWER REQUIREMENTS
FOREIGN POWER REQUIREMENTS
120 VAC
250 VAC
60 HZ
50 HZ
7.3 AMPS (MAX)
DANGER
DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF
SNOW DOWN. ENSURE THAT THE OUTLET HAS PROPER
VOLTAGE BEFORE TURNING ON THE UNIT
DANGER
IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT
LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF DELIVERY,
YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON
ALL FOUR POWER SUPPLIES
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THOUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO DIFFERENT PARTS OF THE
CABINET. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO
DETERMINE WHAT SECTION THE INSTRUCTIONS ARE REFERENCING.
THIS INSTALLATION MANUAL HAS BEEN DESIGNED IN COLOR COORDINATED SECTIONS. EACH COLOR
HAS A DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL IN
ITS ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE
INSTALLATION OF THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR
DISTRIBUTOR PRIOR TO CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY
DAMAGE CAUSED DURING IMPROPER INSTALLATION PROCEDURES.
RED SECTIONS
RED SECTION AREAS REQUIRE 2 OR MOR PEOPLE MINIMUM TO SAFELY COMPLETE - EACH
PERSON SHOULD BE ABLE TO LIFT 100 POUNDS EASILY. THESE SECTIONS SHOULD NEVER BE
ATTEMPTED TO BE COMPLETED BY LESS THAN 2 PEOPLE.
YELLOW SECTIONS
YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE.
BLUE SECTIONS
BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY
THEMSELVES. THE INSTALLAER SHOULD STILL EXERCISE CAUTION WHEN WORKING
AROUND GUESTS.
INSTALLATION
North Pole
Control Center
Side # 2
Marquee
Header
(Light Box)
Main Cabinet
South Pole
Control Center
Jennison Entertainment Technologies Snow Down Service Manual Page 11

INSTALLATION INSTRUCTIONS
Unloading the game from the truck
NOTICE
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Step # 1
Unloading the game from the truck
Snow Down is shipped two different ways. One way is where the
header components box is stored on top of the main cabinet (shown
in the photo to the right). This consolidates space on the truck and
may reduce costs. This option is only available if the trailer has a
door height opening of at least 100". The second way is where the
main cabinet ships on one 4'X8' skid and the two component boxes
are shipped on another 4'X8' skid.
Check Box When This Step is Complete
Check Box When This Step is Complete
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Ensure that you have received all three pieces with your shipment.
The three boxes that should be received are shown in the photo to
the right. Verify the piece count BEFORE the freight carrier departs.
Safely remove all three component boxes from the truck. Notate any
damage to the crate or boxes on the Bill of Lading BEFORE the
Freight Carrier departs.
Step # 1-B
Ensuring you received all components
Step # 1-A
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Inspect the game packaging for any damage during shipment. Please
note that you must notate any damage to the equipment on the Bill
of Lading during the delivery process. Any claims for damage must
be made directly with the shipping or freight company. Jennison
Entertainment Technologies and (or) the distributor the equipment
was purchased through, is NOT RESPONSIBLE for any damage
received during shipping and CANNOT help with the filing of the
damage claim.
INSTALLATION INSTRUCTIONS
Step # 1-D
Removing pieces from pallet or skid
Utilize a forklift or have a minimum for 3 people help to remove the
header box off the top of the main cabinet. This section weighs 170
pounds.
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Preparing to remove pieces from pallet or skid
Cut and remove the metal or plastic banding holding the crates to
the skid. Be careful when cutting any straps; take precautions so
that the excess material does not spring back into your face.
NOTICE
PACKAGING AND PALLET MAY BE DIFFERENT THAN
SEEN IN PHOTO
Check Box When This Step is Complete
Step # 1-C
Check Box When This Step is Complete
Step # 1-E
Inspecting all pieces for shipping damage
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Step # 2
Removing the game from the pallet or skid
The pallet has been designed to allow the game to be easily
removed with the use of a forklift.
CAUTION
BE CAREFUL THAT THE FORKS DO NOT HIT THE
WHEELS LOCATED IN THE CENTER CABINET
Check Box When This Step is Complete
Step # 2-A
INSTALLATION INSTRUCTIONS
Removing the game from the pallet or skid
Ensure that the forks are centered in the middle of the cabinet and
do not pierce any part of the cardboard pallet.
Check Box When This Step is Complete
Step # 2-B
Removing the game from the pallet or skid
Ensure that the forks come completely through the cabinet before
lifting the unit.
Check Box When This Step is Complete
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The main cabinet box can be lifted off the unit as shown in the
photo to the right.
WARNING
2 PEOPLE REQUIRED - 45 POUNDS
Check Box When This Step is Complete
Step # 3
Preparing the unit for assembly & moving the cabinet
When moving the unit, push from the side only DO NOT push on the
glass.
WARNING
PUSH ONLY FROM THE SIDE OF THE MAIN CABINET
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 2-C
Removing the game from the pallet or skid
Slowly lift the unit vertical and ensure that the pallet stays on the
ground. Move the pallet out from under the forks and then slowly
lower the unit to the ground. DO NOT attempt to drive the forklift
with the unit in this position as it will be unstable.
CAUTION
STEADY THE CABINET AS IT IS LIFTED.
Check Box When This Step is Complete
Step # 2-D
Removing the main cabinet box
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INSTALLATION INSTRUCTIONS
Step # 3-A
Preparing the unit for assembly & moving the cabinet
NEVER push on the cabinet glass when moving the unit. The glass
could shatter if the wheels catch on something on the floor.
DANGER
DO NOT MOVE THE CABINET BY PUSHING ON THE
GLASS. IT COULD BREAK.
Check Box When This Step is Complete
Step # 3-B
Removing the main cabinet packaging
Remove all the protective packaging from the unit. Please careful
not to cut too deep.
Check Box When This Step is Complete
Step # 3-C
Removing the main cabinet packaging
Remove all foam and review the cabinet for any signs of internal or
concealed damage.
NOTICE
CONTACT YOUR DISTRIBUTOR IF YOU NOTICE ANY
INTERNAL OR CONCEALED DAMAGE
Check Box When This Step is Complete
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Inside the header box should be two marquee units and the parts
box. The parts box contains all the hardware needed to assemble
the game.
Check Box When This Step is Complete
Step # 4-B
Removing the acrylic header marquee(s)
While removing the header pieces from inside the header cabinet,
note that some pieces of acrylic may be located under the lip of the
cabinet. DO NOT pull the cabinet apart to remove this, gently rotate
the marquee so that it will come out.
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 4
Unboxing the marquee header
Locate the marquee header box and use a razor blade or utility knife
to open the top. Do not allow the blade to go too deep as it could
cause damage to the acrylic header.
NOTICE
DO NOT PENETRATE THE BOX TOO DEEP WITH A
RAZOR BLADE AS IT COULD DAMAGE ACRYLIC
Check Box When This Step is Complete
Step # 4-A
Reviewing the components inside the header box
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Check Box When This Step is Complete
Again, be careful when removing the header from the marquee
cabinet as it is stored under the metal lip.
Pick each assembly up on each end to avoid cracking the plastic
Snow Down marquee.
Check Box When This Step is Complete
Step # 4-E
Removing the acrylic header marquee(s)
Step # 4-C
Removing the acrylic header marquee(s)
INSTALLATION INSTRUCTIONS
Check Box When This Step is Complete
Step # 4-D
Removing the acrylic header marquee(s)
Jennison Entertainment Technologies Snow Down Service Manual Page 18

The cabinet header is sitting inside the box upside down. We
recommend two people to remove this from the box.
Two adults should lift the cabinet header out of the box.
CAUTION
CABINET HEADER WEIGHS 70 POUNDS
CAUTION
DO NOT STORE THE CABINET HEADER ON THE
GROUND UPSIDE DOWN. THERE ARE BOARDS ON
THE TOP THAT WILL GET DAMAGED.
Lifting the header cabinet out of the box
Check Box When This Step is Complete
Step # 4-F
Removing the header cabinet
Check Box When This Step is Complete
Step # 4-G
Lifting the header cabinet out of the box
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 4-H
Jennison Entertainment Technologies Snow Down Service Manual Page 19

CAUTION
DO NOT SLIDE THE HEADER ACROSS THE TOP OF
THE CABINET. LEFT IT HIGH ENOUGH SO THAT IT
DOES NOT CATCH ANY WIRES.
Step # 4-I
INSTALLATION INSTRUCTIONS
Check Box When This Step is Complete
Step # 4-K
Lifting the header cabinet into place
Check Box When This Step is Complete
Lifting the header cabinet into place
We recommend a minimum of three people to be present when lift
the cabinet header into place. Two people to lift the unit and the
other person to attach the electrical connections. MAKE SURE YOU
ALIGN THE TOP SO THAT THE ELECTRICAL CONNECTIONS IN THE TOP
MEET THE ELECTRICAL CONNECTIONS IN THE MAIN CABINET.
Check Box When This Step is Complete
Step # 4-J
Lifting the header cabinet into place
Jennison Entertainment Technologies Snow Down Service Manual Page 20