Johnson Controls Qolsys IQPK048 User manual

The IQ4 NS is an All-In-One control panel, providing full security and smart home functionality
INSTALLATION MANUAL
IQ4 NS
Software Version 4.3.2
NS

INTRODUCTION
ABOUT THIS GUIDE
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QUESTIONS?
Contact us at intrusion-
[email protected]
This document outlines the basic hardware specifications and software directions to
install and customize the IQ4 NS. Note that the information presented is not
comprehensive, but is specifically dedicated to those menus, features, and systems
accessible solely to those with the proper installation code. Features accessible to
users and installers alike are outlined in the IQ4 NS User Guide. In this document,
reference to “EN Grade 2” refers to EN50131 Grade 2 Certified product. The
information contained herein is proprietary, and is solely owned by Qolsys Inc. Any
reproduction, modification or distribution without permission is strictly prohibited.
IQ4 NS
Power
Supply
INCLUDED IN BOX
SUPPORT

TABLE OF CONTENTS
PANEL OVERVIEW
5- Exterior Front
6- Exterior Back
7- Interior
INSTALLING THE PANEL
9- Wall Mount
10- Table Stand Option
11- Wiring Diagram
12- Powering the Panel
USER INTERFACE
14- LED Indicators
15- Speaker Annunciations
PROGRAMMING
17- IQ Installer Interface
18- Connecting to IQ Installer
19- Setup Wizard
20- Configuration
22- User Management
23- Installation
SECURITY SENSORS
25- Security Sensors
26- Auto Learn Sensor
27- Add Sensor
28- Sensor Type
29- Sensor Name
30- Sensor Groups
47- Chime Type
48- Voice Prompts
49- Partition Name
50- Source
51- Edit Sensor
52- Delete Sensor
WI-FI DEVICES
54- Wi-Fi Devices
55- Access Point Options
56- IQ Remote Devices
57- 3rd Party Connections
Z-WAVE™ DEVICES
59- Z-Wave Devices
60- Add Device
61- Clear Device
62- Remove all Failed
63- Remove All Z-Wave
64- Z-Wave Options
INSTALLER/DEALER SETTINGS
66- Installer/Dealer Settings
75- System Logs
76- Siren and Alarms
79- Security and Arming
83- Sound
87- Partitions
SYSTEM TESTS
88- System Tests
89- Wi-Fi Test
90- Sensor Test
91- Cellular Test
92- Z-Wave Test
93- Rediscover Network
94- Neighbor Info
95- Counters
97- Advanced Z-Wave Diag
98- PowerG Test
100- Dual Path Test
101- Daughter Cards Test
102- Panel Test
CUSTOMIZATION
104- Contact Info
105- Dealer Logo
106- Connecting to Wi-Fi
MAINTENANCE
108- Upgrade Software
109- Upgrade Software Using Wi-Fi
110- Upgrade Software via Panel AP
111- Background Download Updates
112- Battery Replacement
TROUBLESHOOTING
115- About
118- Power Down
119- Panel Reboot
120- Hard Reboot
121- Panel Test Troubleshooting
LEGAL
124- Important Information
SPECIFICATIONS
141- Specifications North America
143- Supported 319 MHz S-Line
Sensors
144- Supported 345 MHz Sensors
145- Supported 433 MHz (DSC) Sensors
146- Supported 433 MHz (AT&T) Sensors
147- Supported PowerG Sensors
148- Supported Zigbee Sensors
149- Specifications Europe & UK
151- Supported PowerG Sensors EU & UK
152- Supported 433 Sensors Iceland
153- Specifications Latin America
155- Supported PowerG Sensors LatAM
156- Specifications Brazil/Costa Rica

PANEL
OVERVIEW
For US and CANADA: Warning: This Product should be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park,Quincy, MA 02269)
and with National Electric Code, ANSI/NFPA 70. Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this Product. In
Canada the product shall be installed in accordance with the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540.
Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be performed also with primary DC power de-
energized. For recommended smoke detectors maintenance instructions refer to user manual associated with compatible Qolsys model QS5110-840 and PowerG model PG9936 smoke detectors.
For All Countries: Warning: This Product should be installed in accordance with the National and Local Fire Codes and National and Local Electrical Codes. Printed information describing proper installation,
operation, testing, maintenance, evacuation planning, repair service, recycling and disposal is to be provided with this Product. Warning: For all installations this Product and all sensors associated with it
(collectively, the “System”) should be tested once a week. The test shall be performed also with primary DC power de-energized. For all Sensors, Detectors, and other accessories, follow the recommended
maintenance instructions for each device.

PANEL OVERVIEW
EXTERIOR FRONT
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Power LED
Speaker & Siren
Status LED

PANEL OVERVIEW
EXTERIOR BACK
For EN Grade 2
applications, these
mounting holes
shall be used
Single, double or
triple gang box
compatible
QOLSYS CONFIDENTIAL AND PROPRIETARY
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Locking Screw w/
Retention Spring
For UL2610 and EN Grade
2 applications this screw
shall be used for tamper
protection against
mounting removal
RF antenna
routing hole

PANEL OVERVIEW
INTERIOR
Lithium-Ion
Battery*
The battery should NEVER be disconnected without following proper power-down procedures
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
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Legacy Security
RF Radio*
(319.5 MHz, 345 MHz or 433 MHz)
(For CE use SRF433 only. Not
approved for EN Grade 2 applications)
Barrel Jack
Power
PowerG Radio*
(Required for EN Grade 2 installations)
*NOTE: IQ4 NS will typically only have 1
RF daughter card pre-installed from the
factory. Depending on model/country
variant it will be either PowerG, 319.5
MHz, 345 MHz OR 433 MHz

INSTALLING
THE PANEL

INSTALLING THE PANEL
1. With a small phillips
screwdriver, undo the
locking screw from the back
of the panel and remove the
SmartMount backplate.
WALL MOUNT
Note: For UL/ULC Commercial Burg installations (UL2610/ULC-S304 Security
Level II compliant) and EN Grade 2 installations use only wall mount option
This product when installed as per these instructions does not present the risk of fire, electric shock, or injury to persons.
1
2
1. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the wall.
1
*Screws shall be a minimum of 1” in length (25.4mm), size #6 (M3.5)
1
1. Mount the backplate to the
wall using flat head screws* and
appropriate wall anchors if
needed, ensuring it is level.
2. If using the model with the
legacy security radio, in the
provided hole on the right hand
side of the backplate drill a 1/4”
hole in the wall and feed the
white RF antenna into the wall.
3. A screw is required in break-
away wall tamper for UL 2610
and EN Grade 2 installations.
1
3
2
Connect the power supply to
the barrel jack on the back of
the panel.
1. Latch the top of the IQ4 NS
onto the SmartMount
backplate.
2. Swing the panel down
towards the backplate and
press firmly against the wall.

INSTALLING THE PANEL
1. With the included power
supply and cable, plug the
barrel connector into the
barrel jack as shown above.
Be sure the barrel connector
is properly seated.
1. Locate the SmartMount
table stand and insert the
hooks into the back of the
panel, then swing down
and press into place.
Be sure that the power
wire is routed out the
middle of the table stand
using the provided slot.
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TABLE STAND (OPTIONAL)
1
1. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the table stand.
1. With a small phillips
screwdriver, undo the locking
screw from the back of the
panel, remove the SmartMount
backplate and discard.
1
1
Do not use for UL2610 or EN Grade 2 or equivalent installations
1