Terms & Conditions of Warranty
KENT warrants all new products manufactured by it to be free from defects in material and
workmanship under normal usage and ser vice from the date of purchase as under:
1. The Warranty period commences from the
date of installation by the first end-user.
DuringthisWarrantyperiodof oneyear,KENT
Purifiers or its Authorised Service Provider
(ASP) will replace or repair any part of KENT
Purifiers, that in the opinion of KENT Purifiers
or its ASP,would bedefectiveinoperation due
to faulty material or workmanship (i.e.
manufacturing defects) with the exception of
consumables such as Sediment Filter,
Carbon Filter and RO/UF Membrane.
However, if the RO/UF Membrane gets
clogged within first one year and/or if the
filters get clogged within first six months, they
shall be cleaned / repaired / replaced at no
extracharge.
2. The product's plastic body is not covered
underWarrantyand hence,itmustbehandled
withcaretoguardagainstbreakage.
3. The original purchaser of the unit can avail
services under Warranty at the point of sale,
by producing the damaged part(s) along with
theoriginalinvoice.
4. This Warranty is void if the unit is not operated
under normal municipal water or well water
conditions or is subjected to the temperature
above40°C.
5. Product returned to KENT Purifiers or its ASP
for Warranty examination must be shipped
freightprepaid.
6. KENT Purifiers or its ASP shall not be held
liableforclaimsexceedingthecost ofrepairof
thedefectsinworkmanship.
7. This Warranty Agreement shall not be
interpreted to render KENT Purifiers or its
ASPliableforinjuriesordamagesof anykind-
direct, consequential or contingent to
personsorproperty.
8. KENT Purifiers or its ASP shall not be held
responsible by representative or buyer for
failuretoabide byany ofthe obligations ofthis
Warranty Agreement if such failures are the
result of circumstances of Forces Majeures:
such as, but not limited to, floods,
earthquakes, transportation strikes, labour
disputes with outside suppliers or any other
conditions beyond the control of KENT
PurifiersoritsASP.
9. KENT Purifiers or its ASP shall not be held
liable for repair or alterations made without
priorwrittenapproval;forproductsclogged by
suspended matter, precipitates or biological
growth;orforfailuresresultingfrom the lack of
propermaintenance.
10. KENTPurifiersoritsASPcannot and shall not
be heldliable forany sickness orillnessdueto
the consumption of drinking water from any
water purifier supplied by KENT Purifiers,
sinceKENT Purifiersorits ASP doesnot have
any control over the maintenance and usage
ofwaterpurifier.
11. This Warranty Agreement excludes all
products/component parts or damage to any
part of this water purifier which, in the opinion
of KENT Purifiers or its ASP, have been
subjected to misuse; misapplication;
negligence; alteration; accident or operation
contrary to our instructions, incompatibility
with accessories not installed by KENT
Purifiersor its ASP,orthathavebeenrepaired
with component parts other than those
manufactured by or obtained from KENT
Purifiers or its ASP. Damage caused by
freezing, flood, fire or Act of God is not
covered by this Warranty. In all such cases
regular charges will apply. This limited
Warranty does not include service to
diagnoseaclaimedmalfunctioninthis unit.
12. KENT Purifiers reserves the right to alter or
improve design and specifications at any
time, without any contingent obligations to
prospective buyers or owners of the products
previouslysold.
13. Any disagreements and obligations based
uponthepurchaseofKENT Purifiersproducts
and thereby imposed on KENT Purifiers or its
ASP shall be governed by and construed
according to the laws of INDIA and subject to
thejurisdictionofDelhiCourtsonly.
14. KENT Purifiers or its ASP assumes no
Warrantyliability in connectionwiththis water
purifier other than that specified herein.This
Warrantyisinlieu ofallother w a r r a n t i e s ,
expressed or implied, including warranties of
fitness for a particular purpose. KENT
Purifiers or its ASP does not authorize any
person or represent tive to assume for them
any other obligations on the sale of this water
purifier.
15. Under no circumstances, the liabilty of KENT
Purifiers or its ASP shall exceed the value of
theproduct.
16. Under no circumstances are the terms
mentioned above negotiable and no
employeeofKENTPurifiersorits ASP hasthe
authoritytosupersedethem.