Ketra D3 Series User manual

D3
Instlltion Guide
Models
HWD3-HOUSING
CMD3-HOUSING
HWD3-HOUSINGX
CMD3-HOUSINGX
HWD3-HOUSINGXN
CMD3-HOUSINGXN

!WARNING
Risk of electric shock. Use in dry locations only.
Turn power OFF at circuit breker or remove fuse. Dmge to this product cused by wiring with power on
voids the wrrnty.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
( 1 ) this device may not cause harmful interference, and ( 2 ) this device must accept any interference
received, including interference that may cause undesired operation.
Maintain at least 6 ft (1.8 m) of spacing between any KetraNet Mesh product and Wi-Fi routers and
access points.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two
conditions:
• This device may not cause interference.
• This device must accept any interference, including interference that may cause undesired operation of
the device.
2|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Contents
Product Overview 4
Included Components 5
Electrical Specifications 5
Instlltion 6
Part 1: Mount the D3 6
Prt 2: Wire the Fixture 11
Prt 3: Instlling Drywall 12
Part 4a: Apply Flangeless Mud-In Trim Retainer 12
Part 4b: Flangeless Millwork Trim Retainer Installation (Wood/Stone Ceilings) 13
Prt 5: Apply Joint Compound 14
Prt 6: Apply Trim 14
Additionl Opertions 16
Troubleshooting 18
Wrrnty  Tech Support 19
D3 INSTALLATION GUIDE|3
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Product Overview
Ketr’s D3 family includes fixed, djustable, nd wll-wsh downlights. Every model
fetures a low-profile housing, wireless communiction, and field-replceble optics
nd electronics. With a welth of trim and optic accessories, the D3 is ideal for a large
variety of applications. It uses a fully-tunable spectrum capable of delivering high-
quality white, saturated, and pastel light.
butterfly bracket
butterfly bracket
hanger bar slot
junction box
height adjust
tilt lock
AC input wiring
power supply
IC rated/airtight enclosure
IC rated/airtight enclosure
finish trim
(field replaceable)
primary optic
(field replaceable)
aperture rotation
rotation indication
(square housing only)
rotation lock
4|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Included Components
Housing with Emitter  Optic
(Models as specified)
( 2 ) Butterfly Brackets
( 2 ) Nailer Bars
Trim (Model as specified)
Electrical Specifications
Wattage Specifications
18 W 120 V~60 Hz 18 W 150 mA; 220277 V~50/60 Hz 18 W 65 mA  82 mA
13 W 120 V~60 Hz 13 W 109 mA; 220277 V~50/60 Hz 13 W 47 mA  60 mA
9 W 120 V~60 Hz 9 W 75 mA; 220277 V~50/60 Hz 9 W 33 mA  41 mA
D3 INSTALLATION GUIDE|5
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Instlltion
All touch-points inside the D3 housing are colored red.
All customer-accessible screws are Phillips.
Part 1: Mount the D3
Mounting can be done with either nailer bars or butterfly brackets.
Option 1
Nailer Bars
• Allow horizontal movement
post-mounting
• Ideal with wooden studs or
t-grid ceilings
Option 2
Butterfly Brackets
• Allows horizontal or vertical movement
post-mounting
• Ideal for commercial settings
continued on next page
6|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
Option 1
MOUNTING WITH NAILER BARS
1. Attach nailer bars
a. If ceiling thickness is 0.75 in (19.05 mm) or greater: Use pliers to break o the tabs at the end of
both nailer bars (see fig. 1).
b. Insert the inner nailer bar into the three housing clasps on the end of the D3 housing. Make sure
the screw is on top (see fig. 2).
c. Insert the outer nailer bar into the same housing clasps, locking the inner and outer halves
together. Make sure the screw is on top (see fig. 3).
d. Repeat steps a-c for the clasps on the other end of the housing.
fig. 1 (optional) fig. 2
fig. 4
fig. 3
2. Mount downlight in the ceiling
Note: For optimal radio communication, ensure that the radio dome is not above or adjacent to
anything metallic.
a. Use a level to ensure the nailer bars are parallel to the ground.
Note: The D3’s collar needs to be flush to the ceiling plane or 0.0625 in (1.5875 mm) above it.
b. Screw the ends of both bars into the wooden joists, fixing the housing in place (see fig. 3).
c. T- Grid ceiling only: Bend the tabs on the nailer bars to lock them to the t-grid (see fig. 4).
D3 INSTALLATION GUIDE|7
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
fig. 5 fig. 6
3. Optional: If installing a square fixture, loosen the collar's two outer screws, freeing the collar for
rotation, which then can be aligned to the fixtures per design.
a. Realign the collar using its v-shaped notches and an alignment string or laser.
b. Re-tighten the screws to lock the collar’s new position.
Option 2
MOUNTING WITH BUTTERFLY BRACKETS
1. Reposition emitter chassis
a. Remove the cardboard plug from the D3’s aperture.
b. Carefully remove the optic by turning counter-clockwise and pulling.
Note: Demonstrate caution when removing wall wash optic due to possible damage.
Note: If you remove the optic, be careful not to touch the exposed silicone dome on the
emitter.
c. Unlock the tilt lock by pulling it toward the fixture aperture. The tilt lock is the red, horizontal lever
to the right or left side of the emitter chassis body (see fig. 5).
d. Unlock the rotation lock by pulling it toward the fixture aperture. The rotation lock is the red,
vertical lever across from the emitter chassis body (see fig. 6).
e. Tilt and rotate the emitter chassis to open an unobstructed path to the butterfly bracket openings
on either side of the housing.
Rotation Lock and Release
Locked Unlocked
Tilt Lock and Release
Locked Unlocked
continued on next page
8|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
2. Attch butterfly brckets
a. Outside the housing, undo the red wing nut and washer attached to the first butterfly
bracket’s bolt.
b. Run the bracket’s bolt through the hole in the side of the housing (see fig. 7).
c. Reaching into the housing, thread the washer and red wing-nut back onto the bolt, fixing the
bracket in place.
d. Repeat steps a-c for the second butterfly bracket.
fig. 7
2b
3. Restore the original emitter module conditions
a. Return the emitter chassis to its original position, locking the tilt and rotation locks.
b. Wall-wash downlight only: Reattach the optic. Press it flush to the base of the emitter chassis and
turn it clockwise until it engages the shoulder screws on either side of the emitter.
Note: The opening in the C-shaped kick reflector should face the wall.
c. Reinsert the cardboard plug to protect the optic from dust during the rest of the installation.
continued on next page
D3 INSTALLATION GUIDE|9
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
fig. 8: Collar
4. Mount downlight in ceiling
Note: For optimal radio communication, ensure that the radio dome is not above or adjacent to
anything metallic.
a. Use bar stock or C-channel (not provided) to mount the D3 in the ceiling. The supports should go
through the holes in the butterfly brackets and can be used to suspend the D3 without screws
(see fig. 8).
Note (for flanged housing only): After mounting, ensure that the D3's collar is flush or sub-flush to
the ceiling plane and does not protrude.
b. Wire-tie at least one bracket to the deck using at least one tie.
5. Optional: If using a square aperture with a flange, realign the collar parallel to the wall
a. Loosen the collar’s two outer screws, freeing the collar for rotation.
b. Realign the collar using its v-shaped notches and an alignment string or laser.
c. Re-tighten the screws to lock the collar’s new position.
REVISIONS
ZONE REV. ECO DESCRIPTION DATE APPROVED
C
A
C
EE
A
IN DESIGN
1:1
11
2/12/2016
JOHN MICHALKO
TOLERANCES:
C
PROPRIETARY AND CONFIDENTIAL
810-000037-XX
D3, AIMABLE, ROUND
COLLAR, 60HZ, XX DEGREE
01
SCALE:
NOTES:
10|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
Prt 2: Wire the Fixture
1. Run power to junction box
a. Remove the junction box’s outer cover by pressing down on the outer latch and pulling the cover
toward you.
Note: A licensed electrician should perform all the wiring tasks. All electrical connections must
be made within the junction box.
b. Run the conduit in (and out, if this is one downlight in a sequence).
Note: Maximum of ( 8 ) no. 12 AWG (4 mm) through branch circuit conductors suitable for
165 ˚F (75 ˚C) permitted in the box.
c. Run the building’s power line wires* into the junction box.
2. Splice the wires
a. Using the provided connectors, splice the D3’s flying leads into the building’s power. Make sure
the housing is grounded in accordance with local codes.
b. Replace the junction box’s outer cover.
3. Test the wiring
a. Apply power to the D3. The emitter should immediately come on to 3000 K (warm white).
Note: If the emitter comes on red, see Diagnostic Colors, page 18.
b. Wait several minutes while the D3 tests its installation conditions. Then use the color to determine
whether installation was successful:
• If the light stays at 3000 K, installation was successful. Continue to step d.
• If the light changes color, a problem has been detected.
Note: Magenta can indicate success or failure. It indicates success if there are no other
powered-on Ketra devices within 50 ft (15.2 m); otherwise, it indicates a problem.
To troubleshoot problems, see Diagnostic Colors, page 18.
c. After verifying a successful installation, remove power and continue to Part Three.
* Ketra lighting products should not be connected to, or directly controlled by, AC mains line voltage dimmers. These types of dimmers may also
be referred to as phase cut, triac, forward-phase, reverse-phase, ELV, or MLV dimmers. Ketra's lighting products should only be controlled via our
digital control architecture. Ketra does not recommend switching power on/o to Ketra lighting products via relays, contactors, or manual toggle
switches. When the lighting products are disconnected from power they cannot respond to digital commands from control devices. This could
confuse end users as the lighting may be in a state that is inconsistent with the control devices. Please refer to our controls products installation
guides for more information.
D3 INSTALLATION GUIDE|11
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
Prt 3: Instlling Drywall
1. Ensure that the aperture is plugged with the cardboard insert to protect the optic.
2. Cut properly-sized hole in drywall before installing drywall. Reference table for sizes.
Type Hole shape and size
Flangeless mud-In Circle with 5.5 in (139.7 mm) diameter
Flanged with square aperture Square with 4 in (101.6 mm) length/width
Flanged with round aperture Circle with 4 in (101.6 mm) diameter
Flangeless millwork with square aperture Square with 4 in (101.6 mm) length/width (tolerance: +0.25, -0.00)
Rounded corners with a radius of 0.12 in (3.125 mm)
Flangeless millwork with round aperture Circle with 4 in (101.6 mm) diameter (tolerance: +0.25, -0.00)
3. Align the hole with the D3's aperture and install the drywall.
Part 4a: Apply Flangeless Mud-In Trim Retiner
Note: Skip this section if you have a flanged downlight. Proceed to Part 4b for flangeless millwork trim
retainer installation.
1. Align the retainer assembly such that the holes in the retainer line up with the screw posts in the collar (see fig. 9).
2. Secure the retainer assembly using the #632 fasteners. For ceiling thickness in range 0.625 in (15.875 mm) to
1.125 in (28.575 mm), use the blue coded short set; for ceiling thickness in range 0.875 in (22.225 mm) to 1.5 in
(38.1 mm), use the red coded long set.
Note: The retainer assembly should be flush with the drywall.
fig. 9
12|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
Prt 4b: Flangeless Millwork Trim Retainer Installation
(Wood/Stone Ceilings)
1. Install both height adjusters on opposite sides of the trim retainer using a 0.05 in (1.3 mm) hex head Allen key
and the M2 flat head screws provided with the assembly.
2. Hold the height adjuster inside the housing to determine the length needed. If the slots on the strap do not
line up with the holes in the housing (see "incorrect" image below), remove the height adjuster from the trim
retainer, vertically rotate the adjuster 180° (see "correct" image below), re-attach the adjuster to the trim
retainer and ensure that the holes are aligned.
3. After determining the appropriate length needed on the height adjuster, break the unwanted portion of the
strap while still retaining a barrier for the current screw slot. Ensure that the height adjuster is broken at a
location that does not interfere with the screw slot. If the adjuster is broken too close to the screw slot, discard
and replace with the spare adjuster.
CAUTION: Cut Hazard. Broken edges may be sharp. Handle with care to avoid cuts or abrasions.
4. Screw in the height adjuster. Use a 0.05 in (1.3 mm) hex head Allen key for the trim retainer screw.
Use a 5/64 in (2 mm) Allen key for the housing screw.
5. Review the installation and ensure that the retainer is firmly installed before proceeding.
6. Continue to Part 6 of the install guide.
incorrect correct
D3 INSTALLATION GUIDE|13
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
Prt 5: Apply Joint Compound
Note: Skip this section if you have a flangeless millwork installation.
1. Apply skim coat up to the aperture rim using a joint compound. (For flangeless mud-in versions, cover
the flange but not the retainer.) For best results, use a full ceiling float (see fig. 10).
2. Sand and finish the final surface before removing the aperture plug. Clean the internal surfaces of the
trim retainer with a clean rag and isopropyl alcohol.
Prt 6: Apply Trim
Flangeless mud-in and flanged downlights have dierent processes for applying their trims. Please read
only the appropriate section below.
1. Applying trim to flangeless mud-in downlight
a. Press the flangeless trim into the trim retainer (see fig. 11).
fig. 10
fig. 11
continued on next page
14|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

INSTALLATION
fig. 12
fig. 13
2. Applying trim to flanged downlight
If your ceiling’s substrate is thicker than 0.6251 in (15.87525.4 mm), adjust the springs on either side
of your trim:
a. Using a #1 screwdriver, loosen the screw holding the spring in place.
b. Raise the spring as high (as far from the bottom of the trim) as it will go.
c. Re-tighten the screw (see fig. 12).
REVISIONS
REV. ECO DESCRIPTION DATE APPROVED
01 INITIAL RELEASE
D
C
B
A
A
B
C
D
1
2
3
4
5
6
7
8
8
7
6
5
4
3
2
1
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
KETRA, INC. ANY REPRODUCTION
IN PART OR AS A WHOLE WITHOUT THE
WRITTEN PERMISSION OF KETRA, INC.
IS PROHIBITED.
DIMENSIONS ARE IN MILLIMETERS
INTERPRET GEOMETRIC
TOLERANCING PER:
ASME Y14.5 - 2009
DESCRIPTION
SIZE
REV
SCALE:
UNLESS OTHERWISE SPECIFIED:
01
TRIM, SQUARE, BEVEL
SHEET
860-000067-XX
DWG. NO.
PROPRIETARY AND CONFIDENTIAL
B
3815 S. CAPITAL OF TEXAS HIGHWAY SUITE 100
AUSTIN, TEXAS 78704 [phone]
DRAWN BY
Vendor
DATE
Vendor PN
THIRD ANGLE
PROJECTION
TOLERANCES:
ANGLE
+/- 1°
DECIMAL
.X +/- 0.5MM
.XX +/- 0.25MM
.XXX +/- 0.125MM
STEVE COAKLEY
2/21/2016
Ketra Format REV-08
1 1 OF
1:1
DO NOT SCALE DRAWING WEIGHT
79.14 g
DEVELOPMENT
PHASE VERSION
NOTES:
1) CIRCLED DIMENSIONS ARE CRITICAL AND SUBJECT TO INSPECTION
2) MATERIAL:
3) FINISH:
4) COLOR:
5) ANY DEVIATIONS OR SUBSTITUTIONS MUST FIRST BE APPROVED BY A KETRA ENGINEER
6) PARTS TO BE CLEAN AND FREE FROM MACHINE OIL, REMOVE ALL BURRS AND BREAK SHARP EDGES
3. Compress the springs and push into the downlight aperture until the trim is flush to the ceiling.
Ensure that the springs are properly compressed and are going into the collar, not around the collar
(see fig. 13).
4. Snap the trim into the collar.
Trim Installation and Removal
D3 INSTALLATION GUIDE|15
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Additionl Opertions
1. Re-aiming the optic
a. Remove the trim by pulling the trim directly down from the housing.
b. Unlock the emitter chassis: reach into the D3’s housing and unlock tilt lock and rotation lock levers
(both colored red) (see fig. 14).
c. Use the degree indicators to determine degree of rotation (square trim only) and tilt (see fig. 15).
Rotation Lock and Release
Locked Unlocked
Tilt Lock and Release
Locked Unlocked
Tilt and Rotation Angle Indication
Tilt Rotation (Square Trim Only)
Tilt and Rotation Angle Indication
Tilt Rotation (Square Trim Only)
fig. 13
fig. 14 fig. 15
2. Adjusting optic depth
a. Remove the trim by pulling the trim directly down from the housing.
b. To set optic at the deep regress position push optic directly up. Light engine will magnetically
lock into place (see fig. 16).
c. To set optic at the low regress position pull optic directly down. Light engine will magnetically
lock into place (see fig. 17).
Emitter Regress Depth Adjust
To Raise: Push To Lower: Pull
fig. 16 fig. 17
16|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

ADDITIONAL OPERATIONS
fig. 18
3. Replacing the optic
a. Remove the trim by pulling the trim directly down from the housing.
b. Ensure that the emitter chassis is locked.
c. Grab optic and twist counterclockwise to unlock. Pull toward you to remove.
d. Install replacement optic, twisting clockwise to lock (see fig. 18).
Note: Demonstrate caution when removing wall wash optic due to possible damage.
Note: If you remove the optic, be careful not to touch the exposed silicone dome on the emitter.
4. Replacing the power supply
a. Remove the trim by pulling the trim directly down from the housing.
b. For all configurations except Wall Wash, tilt the Light Engine to 40˚ and rotate to allow access to the
power supply. For Wall Wash, use the steps shown in Section 3 (above) to remove the optic and access
the power supply.
c. Unhook the emitter cable from the RJ45 jack on the power supply.
d. Pull power supply straight out from the docking station while depressing docking station latch.
e. Disconnect power supply quick connect (see fig. 19).
Primary Optic Replacement
Align to Shoulder Pins and Insert Twist to Lock
Primary Optic Replacement
Align to Shoulder Pins and Insert Twist to Lock
Primary Optic Removal
Twist to Unlock (Rotation lock should be set) Pull to Remove (Optic is not tethered!)
Primary Optic Removal
Twist to Unlock (Rotation lock should be set) Pull to Remove (Optic is not tethered!)
Tilt locked at 40˚. Emitter
Module in Full Regress
Disconnect
power supply
Unlocked and rotated so
that Emitter Module tilts
away from Power Supply
Disconnect
emitter module
D3 INSTALLATION GUIDE|17
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Troubleshooting
For KetraNet jobs, the D3 uses built-in tests to check wiring and wireless connectivity. These tests run each
time the D3 turns on, and may take several minutes.
Note: The D3 will NOT run these tests while provisioned to a Design Studio installation.
If the D3 find a problem, it will let you know by emitting a corresponding color or, if no emitter is
connected, by flashing the indicator lights on its power supply.
DIAGNOSTIC COLORS (REQUIRES EMITTER)
The D3 will emit a color to tell you the type of problem.
Color Condition Correction
Red Invalid input voltage on the
power line
Ensure that input voltage matches the expected
voltage for the D3's model.
Magenta Poor wireless connectivity Ensure that the D3 is not in a metal enclosure and
that there are no significant obstructions between
the D3 and other Ketra devices.
Note: In some circumstances, magenta is expected.
See the note below the table.
Yellow Fair wireless connectivity Ensure that the D3 is not in a metal enclosure and
that there are no significant obstructions between
the D3 and other Ketra devices.
Note: Magenta can indicate success or failure. It indicates success if there are no other powered-on Ketra
devices within 50 ft (15.2 m); otherwise, it indicates a problem.
18|D3 INSTALLATION GUIDE
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

Wrrnty  Tech Support
Limited warranty terms can be found at:
www.ketra.com/warranty
For questions and technical support please contact:
(844) 5886445
[e-mail]
Ketra and KetraNet are trademarks or registered trademarks of Lutron Ketra LLC, in the US and/or
other countries.
D3 INSTALLATION GUIDE|19
P/N 3662360 Rev C
© 2019-2020 Ketra, Inc. All rights reserved.

6231 E. Stssney Ln.
Bldg. 13, Suite 400
Austin, TX 78744
www.ketra.com
512.872.4349
P/N 3662360 Rev C