Key Safe ONE TOUCH User manual

For more information, contact us:
The Key Safe Company
24 The Furlong
Berry Hill Industrial Estate
Droitwich Spa | WR9 9AH
t: 01905 770 333
f: 01905 797 773
e: [email protected]
www.keysafe.co.uk
PORTAL INSTRUCTIONS
USER SET-UP GUIDE
Your One Touch Portal Address
sticker here
September 2016

ONE TOUCH PERSONAL ALARM ONE TOUCH PERSONAL ALARM
1. SET-UP & CHARGING
Before you start using the device
make sure you charge the battery for
at least 4 hours.
Plug the wire into the charging
station provided and place the
device into the charging station.
While the battery is charging the red
LED light will be on continuously.
When the battery is fully charged the
red LED light will switch off.
Remember to re-charge the battery
as soon as possible when the blue
LED light starts to blink quickly.
Battery life varies dependant on
usage, however is typically between
24 and 96 hours.
Complete your details on the web
portal. If you do not do this the
device will not function correctly.
2. SWITCHING ON/OFF &
STATUS CHECK
To switch on, press and hold button
(1) on the left side for 3 seconds
To switch off, press and hold button
(1) on the left side together with the
SOS contact button for 3 seconds.
You can check if the device is
switched on by shortly pressing
button (1) or the SOS Contact
button (2).
When everything is all OK you will
see the green LED blink quickly 10
times.
WELCOME TO THE ONE TOUCH
PERSONAL ALARM
These instructions aim to make your journey using the One Touch Personal
Alarm solution as seamless as possible. If you have any further queries in relation
to the set-up and operation of this solution please do not hesitate to contact
your provider.
Before dispatch of the One Touch device your provider will have set up the
device on the One Touch Personal Alarm web-portal. As such upon receipt of
the device you will need to link the device on the portal using the username and
passcode your provider has provided you and set up the criteria as seen overleaf
in section 3. Please note this device is now LIVE!
GENERAL ADVICE
FOR USE:
4 Keep dry and free of dust.
4 Avoid excessively hot or cold
spots.
4 Use a dry cloth to clean the device.
4 Do not open the device, because
this will void your warranty.
4 The use of any charger other
than the charger included in the
package may affect the operation
of the device.
4 Do not remove the SIM card, it may
be blocked. Re-activation of the
SIM card may involve costs for the
user.
4 The service is dependent on
external infrastructure (GSM/GPS/
GPRS), whereby the operation may
be affected by inuences from
outside.
GENERAL ADVICE
FOR OPERATION:
4 Press and hold the SOS alarm
button for 3 seconds to make an
alarm call. You will hear a beep. The
green LED light will blink until you
switch off the alarm.
4 In the web portal, your device will
have been congured with up to
three contacts. A call will be sent
out to all of your contacts. When
they answer the alarm call they will
hear a recorded message.
4 You will be connected to the
contact who answers rst. Doing so
will notify the other contacts that
your call has been answered.
4 We advise you keep the
conversation as short as possible,
so that any further (emergency)
communication will remain
available and the battery will last
longer.
On Button (1)
SOS Contact
Button (2)
Charging
Please note this product
isequippedwith a roaming
SIM card which willroam onto
the strongest mobilenetwork
available. (Please check mobile
coverage in your area). Over use
may incur further charges. The
product is designed for outdoor
use however you should avoid
excessive contact with water.
We can not be held responsible
for any UK GSMnetwork failures
or poor coverage areas. Every
device has a 300 speech-minute/
message limit per year. We
always look back on the last 12
months of a subscription. All calls
are rounded up to a full minute
per conversation participant.
When the mentioned 300 limit is
reached there will be an
additional charge for usage.

ONE TOUCH PERSONAL ALARM ONE TOUCH PERSONAL ALARM
3. SETTING UP DEVICE
CRITERIA WITH WEB
PORTAL
Decide on the 3 contacts you want
to register to receive alarms from
your device and make a note of
their name, telephone number and
email addresses. Once you press the
SOS button a call will be placed to
all 3 contacts and the rst to answer
will speak to you via the pendant to
assist you. All 3 contacts will get
an email to state you have placed
an alert and the email will name the
person who answered the alert.
If none of the 3 contacts answer
the alert another call will be placed.
Hence, it is important that you select
3 contacts who will answer the call.
4. LOGIN
Navigate to your portal address
(shown on the front cover)
Enter your admin email address
& click log in.
Enter the 5 digit code found on your
welcome email.
This will take you to the home screen
5. PENDANT USER
To create the pendant user, click
on the icon on the top right hand
side of the home screen.
Activate/deactivate the user.
Enter the users name, email address,
mobile number and address. If
needed an email can be sent to the
user with logon details to the portal
so they may view the pendants
conguration.
Users are also able to make changes
to the setup of their pendant. Click
save changes to be returned to the
home screen.
6. PENDANT ADMIN
A pendant administrator may be
added if needed by clicking on the
user icon a second time and scrolling
down to the Device administrator
section.
Enter the administrators name, email
address and mobile number.
Administrators can change the
advanced features not available to
every day users or SOS contacts.

ONE TOUCH PERSONAL ALARM ONE TOUCH PERSONAL ALARM
7. ADD CONTACTS
To set up contact persons, click on
the rst contact person icon on the
left hand side of the home screen.
(Repeat the process for the other contacts.)
Status can be set to active or not
active. This can be used to turn a
contact person off if they cannot be
contacted or respond, for example, if
they are on holiday.
Request location can be set on or
off. This allows contact persons to
search for the device and get an up
to date location using the request
location button on the home screen.
Enter the contact person’s name,
email and phone number and then
add contact person to save.
Send welcome message if you
want to send the contact logon
credentials.
8. LOCATION
The request location button is used
to display the tracking information
generated by the pendant, known as
breadcrumbs..
There are 4 functions that can be
performed.
Request device position
Jump to last known position
Scroll back through
positions
Scroll forward through
positions
The map will show the last known
location of the pendant along with
how long ago this location was
posted. If this was 15 minutes ago,
you could request device position
to get an up-to-date location for the
pendant.
9. SETTINGS
Within the settings tab are some
essential conguration points that
need to be set before the pendant
will function.
SOS Button can be congured on or
off by your provider.
Home Location shows the users
home address. This is then used as
the map guide for setting up Geo
zones when they are activated
Geo Zones can be turned on or off,
and be congured by the device
administrator.
To create zones, rst activate them
and save the change.

ONE TOUCH PERSONAL ALARM ONE TOUCH PERSONAL ALARM
The portal will then communicate
with the pendant. After a few
minutes, click the GEO zones button.
Turning Breadcrumbs on makes
the pendant ping its location to
the portal every 20 minutes. These
points can be viewed in the ‘locate
device’ tab on the home page of the
portal.
Hide history hides the list of alarm
activations from view.
To complete the setup of a pendant,
at least one contact person will need
to be created. The settings tab on
the home page will show a green
100%. The pendant can now be used.
10. MOBILE PHONE SET UP
Open your web browser (Safari-
iPhone/Chrome-Android/Edge-
Windows) of choice and enter the
portal address. You can also access
the portal via the email sent by your
provider.
Should you have any questions or queries
please contact your one touch personal
alarm provider:
Available on any modern web browser.
Please note: One Touch will also work on all web
enabled devices that have browser capability such
as desktop computers, mobile phones, tablets,
smart TVs & game consoles.

ONE TOUCH PERSONAL ALARM
Notes Notes
ONE TOUCH PERSONAL ALARM