
5DIM‐3802‐DCI5/2016
I. Ifdesired,theglasswindowholdercanberemovedfromtheinsidechannel
assemblyforamorethoroughcleaningandvisualinspection.Gentlypushdownon
thesquareslidingring,whichspreadsthetwoblackclipsholdingtheglasswindow
holder.Takespecialcarenottobreaktheblackclips.
3.CountingTray
Cleanthoroughlywithmildsoapywater.Donotusealcohol.
4.TraySensor
LocatedontheKL1behindthecountingtraywhenthetrayisfullyinserted.Thissensor
tellstheunitthatthetrayisproperlyseated.Withthetrayremoved,cleanthesensor
windowwithwater.Wipedrytoremovestreaks.
Noteabouttheuseofmildsoapywaterversusisopropylalcohol:Mildsoapywaterandalcohol
bothprovideappropriatesanitarycleansing.WaterleavesfewerstreaksthanalcoholonaKirby
Lesterdevice'sinsideglasssensorwindows.Ifstreaksarefoundaftercleaning,usejustwaterand
wipedry.Ingeneral,prolongedalcoholexposurecausesfasterwear‐and‐tearonplastic.
5.CleaningandTroubleshooting
ProblemorErrorCodeProbableCause PossibleSolution(s)
E‐2,E‐4,E‐9,O‐Sorunitcountsby
itself
Tabletdustorresidueonglasswindows,or
replacecrackedglasswindow.
Cleanglasswindowsthoroughly.Orreplace
crackedglasswindow.
Overcounts(morecountedthan
poured)
Tabletfragments,ortabletdustonglass
windows.
Checkcountedmedicationsfortablet
fragments.Cleanglasswindowsthoroughly.
Undercounts(fewercountedthan
poured)
Pouringtoofast,orpouringtabletsdirectly
intothefunnelhole.
Slowpouringspeedsothe“PourSlower”
indicatordoesnotactivate.
Displayflashes"‐‐‐‐"insteadof
"0000"withtraypushedout
Traynotfullyinserted.Traysensorwindow
isdirty.
Cleantraysensorwindow.Fullyinserttray.
6.QuestionsorProblems
Step2I–Visually
InspectGlass
Windows
Step4–
TraySensor