
12/2011
5.BlackLowerFunnel(KL16dfonly)
oUnscrewtheblacklowerfunnel.Cleantheinteriorthoroughlywithalcohol.Dryblack
funnel’sinteriorthoroughly.
oCleanthesilverexitgatewithalcoholandalint‐freecloth.Drythoroughly.
oReassembleonlywhenpartsaredry.
6.CleaningandTroubleshooting
ProblemorErrorCodeProbableCause PossibleSolution(s)
E‐2,E‐4,E‐5orE‐6Tabletdustorresidueondetectorwindows. Cleandetectorwindowsthoroughly.
E‐9,O‐S,orunitcountsby
itself
Tabletdustorresidue ondetectorwindows,
crackeddetectorwindow,orpossible
detectorboardfailure
Cleandetectorwindowsthoroughly.If
errorpersists,contactService.
MiscountsTabletfragments,ortabletdustorresidue
ondetectorwindows.
Checkcountedmedicationsfortablet
fragment(s);cleandetectorwindows
thoroughly.
KL16Only:Displayreads
“‐‐‐“insteadof“000”
withtraypushedin
Traynotfullyinserted.Traysensorwindow
isdirty.Silversensorstriponbottomoftray
ispeelingorworn.
Fullyinsertcountingtray;cleantray
sensorwindow(dampcloth,notalcohol);
replacesilversensorstrip.Iferror
persists,contactService.
KL16Only:DisplayflickersTraysensorwindowisdirty.Cleantraysensorwindow(dampcloth,
notalcohol).
As‐NeededMaintenance
7.CleaningtheTouchScreenandFingerprintScanner
A. TouchScreen–carefullycleanwithanon‐ammoniaglasscleaneroracomputerscreen
cleanerandaclean,lint‐freecloth.Donotspraydirectlyontothescreen.Instead,spray
ontotheclothfirst.
B. FingerprintScanner–carefullycleanwithalcohol.Donotspraydirectlyontothefingerprint
scanner.Instead,sprayontotheclothfirst.
7.CleaningtheExitFront(KL16only)
Periodically,theexitfrontmayneedcleaningtoclearthecountingtray’sguidetracks.
oToremove,holdtheexitfrontatbothsidesandpullfirmlysothatit
releasesfromitslockedposition.Slidetheexitfrontout.
oCleantheguidetracksandexitfrontwithalcoholandcloth.Drythoroughly.
oToreplacetheexitfront,slideitbackintothemachineuntilitlocksin
position.
8.HelpVideoandQuestions
Ashortcleaningdemonstrationvideocanbeviewedat
http://www.kirbylester.com/pharmacy‐technology‐service‐tablet‐counters.htm.Ifyoustillhave
questions,
pleasecontactKirbyLesterServiceat800.243.2465or[email protected].