FJ400027G1
Created on 2019/12/1
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4. Product Warranty Policy
Thank you for your continued support of KOFLOC products.
Unless specified otherwise in quotations, contracts or specifications when you place
orders for KOFLOC products, the following warranty policy will apply.
Warranty Policy:
①Warranty period
The warranty period is one (1) year from shipment, provided that the product is
used within the KOFLOC specification.
②Scope of warranty
If the KOFLOC product fails during the warranty period due to a cause
attributable to KOFLOC, KOFLOC shall, at its option and expense, provide a
replacement product or repair the failed product at the KOFLOC factory.
This warranty, however, shall not cover damages due to a cause not
attributable to KOFLOC; opportunity loss, lost profit, secondary disaster,
accident compensation suffered by the customer and damage to other
equipment and any other damages due to a failure of the KOFLOC product.
③Non-warranty
The warranty shall not apply to the following failures and damages even if they
occur during the warranty period:
a) Failure due to misuse or improper repair or modification. (Failures
resulting from use under conditions different from the manufacturing
specifications are included.)
b) Damage and failure due to dropping of the product after purchase.
c) Failure due to fire, earthquake, flood, lightning or other natural disaster; or
riot, war or the like.
d) Failure due to intrusion of foreign matter from piping.
e) Failure caused by a specific problem due to combination with other
incorporated equipment.
f) Other failures and damages which are considered not attributable to
KOFLOC.
Please be aware that the warranty shall not cover opportunity loss suffered
by you or your customer or damage to other equipment or any other damages
due to a failure of the KOFLOC product.
URL:http://www.kofloc.co.jp