Kohler K-1002-H2 Assembly instructions

Homeowners Guide
Waterfall Custom Hydro-Massage System
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de Mcorresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
K-1002-H2 K-1003-H2
1030218-5-A

Important Information
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,
ELECTRICAL SHOCK, OR INJURY TO PERSONS
READ AND FOLLOW ALL INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed, including
the following:
DANGER: Risk of personal injury. To reduce the risk of injury, do not permit children to use this
product unless they are closely supervised at all times
WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the unit.
WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp,
telephone, radio, or television) within the enclosure.
WARNING: Risk of hyperthermia. People using medications and/or having an adverse medical
history should consult a physician before using this product.
Use this product only for its intended purpose as described in this manual. Do not use attachments not
recommended by the manufacturer.
Never drop or insert any object into any opening.
Do not operate this product without the guard (cover) over the suction fitting.
This installation must have two Class A Ground-Fault Circuit-Interrupters (GFCIs) or Earth-Leakage
Circuit-Breakers (ELCBs). The GFCIs or ELCBs protect against line-to-ground shock hazard. Use two 220/240
V, 20 A, 50/60 Hz dedicated services; one for the pumps and controls, and another for the heater. Such a
GFCI or ELCB should be provided by the installer and should be tested on a routine basis.
To test the GFCI or ELCB, press the test button. The GFCI or ELCB should interrupt power. Press the reset
button. Power should be restored.
If the GFCI or ELCB fails to operate in this manner, the GFCI or ELCB is defective. If the GFCI or ELCB
interrupts power to the bath without the test button being pressed, a ground current is flowing, indicating
the possibility of an electric shock. Do not use.
Disconnect the product and have the problem corrected by a qualified service representative before using.
SAVE THESE INSTRUCTIONS
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 98.6° F (37° C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia
include: (a) failure to perceive heat, (b) failure to recognize the need to exit the bath, (c) unawareness
of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to exit the bath, and
(f) unconsciousness resulting in the danger of drowning.
IMPORTANT! Flush the system twice a month or more depending upon usage, as described in the Care
and Cleaning instructions in this manual.
Do not allow the water temperature in the product to exceed 104°F (40°C).
Keep small objects such as bath toys and bathing accessories out of the product while the unit is running.
Do not use shampoo, soap or bubble bath in the product water. You can freely use shampoo and soap for
showering before you fill the footbath basin.
1030218-5-A 2 Kohler Co.

Table of Contents
Important Information .............................................................. 2
Thank You For Choosing Kohler Company .............................................. 3
Your Hydro-Massage System ........................................................ 3
Your Hydro-Massage System Features ................................................. 4
Before Operating ................................................................. 4
Using the Control Keypad .......................................................... 6
Using the Remote ................................................................ 7
FCC Compliance ................................................................. 7
Care and Cleaning ................................................................ 8
Cleaning the Exterior Surfaces .................................................... 10
Cleaning the Walls and Basin ..................................................... 10
Cleaning the Door ............................................................. 10
One-Year Limited Warranty — USA and Canada .......................................... 9
One-Year Warranty - Mexico ........................................................ 9
Troubleshooting ................................................................. 10
Troubleshooting Guide .......................................................... 10
Service Parts ................................................................... 12
Thank You For Choosing Kohler Company
Thank you for choosing The Bold Look of Kohler. Kohler craftsmanship offers you a rare combination of
proven performance and graceful sophistication that will satisfy you for years to come. The dependability
and beauty of your new hydro-massage system will surpass your highest expectations. We’re proud of our
products here at Kohler, and we know you will be too.
Please take a few minutes to study this Homeowners Guide before you use this product. Pay special
attention to the Care and Cleaning instructions in this manual.
All information in this manual is based upon the latest product information available at the time of
publication. At Kohler, we constantly strive to improve the quality of our products. We reserve the right to
make changes in product characteristics, packaging, or availability at any time without notice.
Your Hydro-Massage System
Your waterfall is designed to stimulate, invigorate and energize your body for total relaxation. The lighted
waterfall calms and soothes your neck and shoulders with sheets of powerful, hydro-massage water.
An easy-to-read electronic switch allows you to vary the intensity of the hydro-massage from gentle to
vigorous with the touch of a finger.
The quiet but powerful pump and motor deliver up to 80 gallons (303 L) of water each minute. The system
recirculates water up to two times per minute. A heater helps maintain the proper water temperature to
enhance your ultimate bathing experience.
Kohler Co. 3 1030218-5-A

Your Hydro-Massage System Features
User Keypad - Located within easy reach, the keypad allows you to turn the hydro-massage system,
chromatherapy lights, and heater on and off and regulate the water flow through the jets.
Pump Motor - Provides quiet, variable speed power to circulate the water and create the
hydro-massage action.
Heater - Automatically helps to maintain the temperature of the water up to 104°F (40°C) to
enhance your hydro-massage experience. The heater turns on automatically when the
hydro-massage system is operating, and turns off when the pump motor is turned off. The heater
may be turned off, through the keypad, at any time while the pump is operating.
Water Free Zone - Provides an area where you can leave the stream of the water for your safety and
convenience. This area contains the control keypad so you can leave the stream of water when
turning the system on and off, or changing modes.
Before Operating
Please read and follow these steps carefully so you can safely enjoy the benefits of hydro-massage bathing.
Before Turning the Hydro-Massage System On:
Remove all loose bathing items, such as soap bars, shampoo bottles and washcloths from the direct
water path. Make sure nothing is resting on the waterfall ledge.
Remove your eyeglasses or contact lenses and any loose jewelry before entering the hydro-massage
room.
Don’t use shampoo, soap or bubble bath in the water. You can freely use shampoo and soap for
showering before you fill the footbath basin.
Fill the footbath basin with tempered water to a level at least 3″(7.6cm) above the top of the suction
cover.
Close the enclosure door securely.
Use your hand to check the water temperature in the basin before you start the hydro-massage
system. Never fill the footbath with water that is above 104° F (40° C).
When Using the Hydro-Massage System:
WARNING: Risk of personal injury. Always stand in the Water-Free Zone when you turn on the
hydro-massage system. The stream of water can be very powerful.
Press the power icon on the user keypad to turn on the hydro-massage system.
At start-up, the system defaults to the lowest water pressure settings.
Door
Enclosure
48" (122cm)
60" (152.4cm)
Water-Free
Zone
Floor
Drain
Keypad
Pump
Box
Waterfall
Typical Layout
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Before Operating (cont.)
After you press the power icon, it will take several seconds for the water to begin flowing. Let the
water flow for several seconds before you enter to allow the temperature to moderate.
Increase the water flow gradually until you get used to the intensity.
The hydro-massage system will automatically shut off after 20 minutes of continuous use.
If you wish to use the hydro-massage system after it has automatically shut down, simply step into
the Water-Free Zone and press the power icon on the keypad to restart the system.
If you feel faint, dizzy or light-headed at any time while using your hydro-massage system,
immediately step into the Water-Free Zone, turn off the unit by pressing the power key, and exit the
room.
Kohler Co. 5 1030218-5-A

Using the Control Keypad
Power On/Off - Turns the power to the keypad, the hydro-massage system pump, and the heater on
and off. Symbols illuminated in blue indicate available modes/features. Modes will be illuminated
in green when operating.
Outer Ring - Rotate the outer ring to the desired mode. The selected mode will flash (blue).
Activates Mode Selected Button - After selecting the desired mode using the outer ring, press ″OK″
to activate. The active mode then illuminates in green.
Up Arrow - Increases the water flow when the waterfall is active.
Down Arrow - Decreases the water flow when the waterfall is active.
Waterfall Mode - When active, a continuous stream of water flows from the waterfall. You may
adjust the flow volume by pressing the up or down arrows.
Chromatherapy Cycle - When active, chromatherapy lights will automatically and continuously
cycle through the eight colors; white, violet, indigo blue, aqua blue, green, yellow, orange, and red.
One cycle through all eight colors takes approximately one minute. Press ″OK″if you wish the
active color to remain on. Press ″OK″again to resume the cycle.
Chromatherapy Specific Color Selection - When active, you may choose to select one specific color.
Press ″OK″repeatedly to cycle through the available colors and stop with the color of your choice.
Heater On/Off - The heater automatically engages when the pump is turned on. To turn the heater
off, rotate the outer ring until the heater mode is flashing and press ″OK″. Press ″OK″again to turn
the heater back on. The heater will help maintain the water temperature up to 104° F (40° C).
Indicator Bar - Shows the water flow volume in the various modes.
Waterfall
Mode
Activates Mode
Selected
Chromatherapy-
Specific Color Chromatherapy
Cycle
Heater
On/Off
Power
On/Off
Decreases
Flow
Increases
Flow
Lighted User Keypad
Indicator Bar
1030218-5-A 6 Kohler Co.

Using the Remote
The remote control places the user keypad functions at your fingertips to further enhance your
hydro-massage experience. The functions of the remote are identical to the user keypad. You may
turn the system on and off, turn the heater on and off, and access/modify all hydro-massage
functions.
The mode selector button functions in the same way as the outer ring. When “M” is pressed, one of
the modes will flash on the user keypad. If “M” is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press “OK” to activate it.
When the waterfall mode is active, the arrows will increase or decrease the water flow volume for
the selected mode.
The waterproof remote control is designed to be used in the bath and will float in the water.
Two AAA batteries are used in the remote control. To replace, simply unscrew the end cap and
insert the batteries, as shown above. Tighten the end cap securely, making sure the end cap makes
contact with the seal.
Programming the Remote
NOTE: Programming of the remote control is normally not required. If more than one device in your
home or in the near vicinity of your home uses a remote control, it may be necessary to program this
remote control to the user keypad. If you replace your remote control, or replace the pump control, it may
be necessary to program the remote control.
Turn the hydro-massage system power on.
Turn off all modes of operation. Wait approximately one minute until the keypad darkens
completely (sleep mode).
On the user keypad, press the up arrow, down arrow and the “OK” button simultaneously. The
bottom LED, on the keypad’s indicator bar, will begin flashing.
While the LED is flashing, press the “OK” button on the keypad. A light sequence will illuminate
up and down the indicator bar.
While the indicator bar light sequence is active, press any button on the remote control. The
program will download and the user keypad will darken. The user keypad will now respond only
to this remote control.
FCC Compliance
FCC ID : N82-KOHLER001
Canada ID : 4554A-KOHLER001
Compliance Statement (Part 15.19)
Power
Activates
Mode Selected Increases
Flow
Decreases
Flow
Mode
Selector
Kohler Co. 7 1030218-5-A

FCC Compliance (cont.)
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and:
2. This device must accept any interference received, including interference that may cause undesired
operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the party responsible for compliance could void the
users authority to operate the equipment.
Care and Cleaning
Flushing Your Hydro-Massage System
Sanitize your waterfall hydro-massage system by flushing it twice a month or more, depending upon usage.
To do this:
Fill the footbath basin with hot water to a level 3″(7.6cm) above the top of the suction cover.
Add two teaspoons of low-foaming dishwasher detergent and 1/2 cup (115ml) of household bleach
to the water.
Run the waterfall for 5 to 10 minutes. Turn off the waterfall and drain the water.
Fill the footbath basin with cold water to a level 3″(7.6cm) above the top of the suction cover. Run
the waterfall for an additional 5 to 10 minutes. Drain the basin and wipe dry with a clean, soft
cloth.
Cleaning the Exterior Surfaces
Use mild soap and water to clean the unit. Wipe the entire surface dry with a clean, soft cloth.
Many cleaners contain harsh chemicals, such as ammonia, which can adversely affect the finish and
are not recommended.
Do not use abrasive cleansers or solvents on the unit.
Cleaning the Walls and Basin
Various wall and basin materials require different cleaners and cleaning methods. Follow the care,
cleaning and maintenance instructions furnished by the wall and basin material suppliers and
manufacturers.
Cleaning the Door
For Kohler Door Enclosures:
Keep your door looking like new with a simple routine of daily care. Apply a glass cleaner with a
clean sponge and immediately rinse off the area with clean water.
Water conditions in various parts of the country will dictate any extra cleaning needed.
Kohler does not recommend the use of harsh abrasive chemicals. Harsh cleansers will damage the
metal and glass finish on your door.
Replace the seals when they show signs of wear, yellowing or leakage. For replacement parts, please
contact the dealer where you purchased the door enclosure.
For non-Kohler Door Enclosures:
Follow the care and cleaning instructions furnished by the door enclosure manufacturer.
1030218-5-A 8 Kohler Co.

One-Year Limited Warranty — USA and Canada
KOHLER® plumbing fixtures, faucets and fittings are warranted to be free of defects in material and
workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one year after installation. Kohler Co. is not
responsible for removal or installation costs.
To obtain warranty service, contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within
Canada and 001-877-680-1310 from within Mexico.
Implied warranties including that of merchantability and fitness for a particular purpose are expressly
limited in duration to the duration of this warranty, Kohler Co. disclaims any liability for special,
incidental or consequential damages. Some states/provinces do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these
limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also
have other rights which vary from state/province to state/province.
This is our exclusive written warranty.
Notes:
1. There may be variation in color fidelity between catalog images and actual plumbing fixtures.
2. Kohler Co. reserves the right to make changes in product characteristics, packaging or availability at any
time with out notice.
COPYRIGHT © 1999, 2000, 2001, 2002 BY KOHLER CO.
One-Year Warranty - Mexico
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
Kohler Co. 9 1030218-5-A

One-Year Warranty - Mexico (cont.)
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERMICA, S.A. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: [phone]
Troubleshooting
Troubleshooting Guide
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms Probable Causes Recommended Action
1. Unit does not start or stop. A. No power to
pump/receptacle/keypad. A. Set/Reset GFCI or ELCB. Check wiring.
B. Harness is blocked. B. Remove blockage.
C. Keypad disconnected from
pump/control box. C. Reconnect keypad and/or wiring harness. Refer to
installer/dealer.
D. Keypad doesn’t work. D. Replace keypad. Refer to
installer/dealer.
E. Not enough water in footbath
basin. E. Fill basin 3″(7.6cm) over top of suction cover.
F. Motor/pump assembly does
not work. F. Replace motor/pump assembly. Refer to
installer/dealer.
G. Control does not work. G. Replace control. Refer to
installer/dealer.
2. Water flow surges. A. Not enough water in footbath
basin. A. Fill basin 3″(7.6cm) over top of suction cover.
B. Suction is blocked. B. Remove obstruction.
C. Harness is blocked. C. Remove blockage.
3. Motor starts, waterfall does not
function. A. Waterfall is blocked. A. Remove blockage.
B. Waterfall wiring
loose/damaged or buttterfly
valve is faulty.
B. Identify source of fault and
correct or replace wiring or
butterfly valve. Refer to
installer/dealer.
C. Not enough water in footbath
basin (pump cavitates). C. Fill basin 3″(7.6cm) over top of suction cover.
D. Keypad does not work. D. Replace keypad. Refer to
installer/dealer.
E. Control does not work. E. Replace control. Refer to
installer/dealer.
4. Waterfall lights do not work. A. Loose or damaged wiring. A. Identify source and correct.
Refer to installer/dealer.
B. Power supply for lighting does
not work. B. Replace lighting supply box in pump kit. Refer to
installer/dealer.
1030218-5-A 10 Kohler Co.