Kohler K-5401TW-2-0 User manual

Installation Guide
English page
2-15
16-29
安裝說明
VEIL+ INTELLIGENT TOILET
Veil 全自動馬桶便座
K-5401TW-2-0
IMPORTER: KOHLER ASIA PACIFIC TAIWAN BRANCH, TEL.: [phone]
8F., No. 148, SONGJIANG Rd., ZHONGSHAN DIST., TAIPEI CITY 104,
TAIWAN (R.O.C.), POST CODE: 104492
進口商 : 香港商科勒亞洲有限公司台灣分公司 電話: [phone]
台灣台北市中山區松江路148號8樓 郵編: 104492
1422537-TW01-A

面遇到任何問題，務必請您與我們聯繫。
These instructions contain important care, cleaning, and warranty information - please leave instructions for the
consumer.
We appreciate your commitment to Kohler quality. Pleas
e take a few minutes to review this manual before
installation. If you encounter any installation or performan ce problems, please don't hesitate to contact us.Thanks
again for choosing Kohler Company.
Pre-arrange enough space for toilet installation. Make su
re it will not affect the opening and closing of the door.
Confirm the rough in 305mm, it need reach to 292~350mm, otherwise it may affect installation.
Confirm the distance the water outlet connector away from the finished wall: upper the surface of finished wall by
3mm and lower the surface of finished wall by 5mm otherwise it may affect installation.
VEIL+
BEFORE YOU BEGIN
Please read the following instructions carefully and familiarize yourself with the required tools, materials, and
installation sequences. Follow the section that pertain to your particular installation. This will help you avoid costly
mistakes. In addition to proper installation, please also read all operating and safety instructions.
All information in the instructions is based upon the latest product information available at the time of publication.
Kohler China reserves the right to make changes in product characteristics, packaging, or availability atany time
without notice.
DN15mm or larger main water pipe is recommended to ensure following water supply requirements.
Please use the hose and tee valve come with the toilet.
Please use DN32mm or larger relief valve if there’s relief valve installed in water supply pipeline.
INSTALLATION INSTRUCTIONS
INTELLIGENT TOILET
K-5401TW-2-0
WARNING: Must use 15A receptacle.
Observe all local plumbing and building codes.
Carefully inspect the new toilet for damage.
Water and electrical supplies may be wall mounted.
There is a wiring schematic on the inside of the of the junction box cover.
NOTES
DANGER: Risk of electric shock. Disconnect power before using.
WARNING: Risk of electric shock. Connect only to circuits p r o t e
cted by Ground-Fault
Circuit-Interrupters (GFCI's) or Earth-Leakage Circuit-Breakers (ELCB's).
a rag in the floor flange opening.
NOTICE: Follow all local plumbing and electrical codes.
NOTICE: Receptacles installed in bathrooms to be located at least 1 meter from a bathtub or shower if
practical.
CAUTION: Risk of hazardous gases. If a new toilet is not installed immediately, temporarily place
When install the product in the room, a stop valve shall be installed in a close proximity. For emergency
circumstances, the water inlet valve shall be stopped without using any tools; otherwise unexpected failure may
cause the loss to the customer.
Customer shall avoid any obvious pipe shrinkage or blockage from pipe installation or PPR pipe thermal fusion
connection for better flushing effect. Ensure inlet water diameter after connection is greater than 15mm.
WARNING: Risk of electric shock，fire or personal injury. This product must be installed safely.
Connect only to dedicated 110V~, 60Hz, 15A circuit protected by Ground-Fault Circuit-Interrupters
(GFCI’s) or Earth-Leakage Circuit-Breakers (ELCB’s).
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Kohler Co.

Water
Measurements
Remote control Unit: mm
15A Waterproof socket (grounding type)
Inlet hose
Fig.#3
Kohler reserves the right to change marked dimensions without prior notice.
*Power value testing condition: dynamic pressure 0.2MPa, inlet water temp 15°C.
NOTE: See "Homeowner's Guide" for detailed specifications of the bidet seat.
Water supply volume
Pit distance
Water pressure
Rated voltage
Rated power*
Length of power line
Product outline dimension
Weight of product
Average 4.0L, Full flush 6.0L, Flush ECO 3.0L
305mm
Min water pressure 0.07MPa (dynamic pressure)
Max water pressure 0.74MPa
110V~, 60Hz
1100W
About 0.9m
About 670mm × 438mm × 533mm
About 43kg
SPECIFICATIONS
Kohler Co.
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× 4
Fig.#5
Toilet
A. Hold the rim of the vitreous shell and take out the toilet.
WARNING: Risk of personal injury and product damage!Please do not hold the rim of the bidet seat when lifting the
the toilet. As the toilet is heavy, please seek help if necessary.
Overall Sketch
Crash pad
Seating sensing area
Nozzle
Press it again to turn it off.
Press Warm Wind button to start the warm wind function.
Press the button to enter Rear Wash mode.
Light sensing area
Press the button to enter Front Wash mode.
Press it again to turn it off.
Press the button to turn off the night light function (long tone hint)
Press the button to turn off the power (long tone hint)
Press it again to turn it off.
Press it again to turn on (short tone hint)
PREPARATIONS BEFORE INSTALLATION
)
Cover (Antibacterial)
power
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Kohler Co.
Press the button for Flushing(Press and hold the button to
activate emergency flush function after power is off)
Fig.#4

Fig.#6
B. Roughing-In
DANGER: Risk of electric shock. Disconnect power before servicing.
NOTE: This product is designed to work with wall mounted electrical and water supplies as shown in the
mounting dimensions.
WARNING: Risk of electric shock. Connect only to circuits protected by Ground-Fault Circuit-Interrupters
(GFCI's) or Earth-Leakage Circuit-Breakers (ELCB's).
Keep bath and shower away from electrical parts (such as remote controller, receptacle,etc).
When the electrical supply is mounted on the wall, a GFCI or ELCB protected and water proof receptacle
is required.
Fig.#7
A.
INSTALLATION
Remove Existing Toilet (If There Is One)
Turn off the water supply. Flush the toilet, and use a sponge to remove the remaining water from the tank and
bowl. Disconnect the supply shut-off valve (if present), and remove the old tank and bowl.
B. Place an 800mmX800mm cushion on the floor, take out the toilet from the carton then put the
toilet on it.
Remove old gasket from the floor and closet flange with a putty knife. Remove old T-bolts and discard them.
NOTICE: if a new toilet is not installed immediately, temporarily stuff a rag in the closet floor flange.
Closet Floor Flange
Kohler Co.
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Unit: mm
Fig.#8
250 10 250 10
200 5
85 5
305
01051
01051
Fig.#10
Bolt
Mark symbol Hole(two sides)
Fig.#9
C. 1.Confirm the drain hole center and mark down the“+”centerline
perpendicular to the finished wall.
2.Confirm the toilet drain hole center and mark down the centerline on
Front , back , left and right outside of toilet.
3.
Make sure the toilet side mark symbol is align to the drain hole
centerline on the finished floor.Mark down the left and right holes.
305mm
3/8
10mm
D. Drill two holes and insert plastic inserts and T-bolts (Purchased by customer)
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E.
Silica gel
Fig.#1
Coated Silica gel on the opposite
side of floor flange
Position the floor flange align the
drain hole, and press it onto the
finished floor .
Install the Electrical Service and Water Supply.
properly-grounded, grounding-type receptacle protected by a Ground-Fault Circuit-Interrupter
(GFCI). Do not remove the grounding pin or use a grounding adapter.
DANGER: Risk of electric shock. Disconnect power before servicing.
DANGER: Risk of electrical shock. For plug-in installations/wall-mounted electrical supply: connect only to a
DANGER: Risk of electrical shock. For hardwire installations/through-floor electrical supply:
Connect only to a properly-grounded, dedicated 110V~, 15A, 60Hz circuit protected by
a Class A Ground-Fault Circuit-Interrupter (GFCI) or Earth-eakage Circuit-Breaker (ELCB).
NOTE: This product is designed for installation with the electrical supply attached to the wall. Both types
are illustrated. Refer to the dimensional information for your chosen installation.
Follow the dimensional information exactly when installing the hardwire electrical supply.
Fig.#12
F. Install the Floor Flange
G. Remove side plates
Unscrew the nut cap on the tee joint.
Side Plate Nut cap
Kohler Co.
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Fig.#14
WARNING: Risk of personal injury. The vitreous shell weighs 35 kg. Use proper lifting technique when
handling the vitreous shell.
CAUTION: Risk of product damage. Do not set the shell down hard. Gently lift and move the shell if it is not
placed correctly. If handled harshly, the shell may chip or break.
Carefully pick up the vitreous shell.
Make sure the trap way sits fully in the outlet gasket. If the vitreous shell does not sit evenly on the floor, then the
trap way will not be properly aligned.
Make all adjustments gently reference the toilet side mark symbol and the drain hole centerline on the finished
floor until the trapway is properly seated.
Use nut and washer to fasten the bolts and fix up the toilet.
CAUTION: Risk of product damage . Do not move the toilet after the trap way is properly seated to
avoid the wax seal invalidated, Change the wax ring if it is needed to move.
WARNING: Risk of personal injury or product damage. Overtightening may cause breakage or chipping.
Fig.#13
H. Fix Wax Ring
Place the wax ring on the waste outlet.
I. Install the Vitreous Shell
Nut
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Kohler Co.

Fig.#16
Fig.#15
Close by rotating the handle clockwise and open by
rotating the handle counterclockwise
Handle of tee valve
Tee valve
Decorative cover
J.
2.
Install Tee Valve.
IMPORTANT!
1. Dimensions in the pictures are for reference only.
Please install deco cover on tee valve before installation.
NOTE: Do not reuse the old tee valve.
Unit: mm
1. Connect the water outlet.
2. Open the shut-off valve.
NOTE:Please use the water supply hose accompanying with new machine. The old hose assembly shall not be used
again.
K. Connect the Water
IMPORTANT!The supplied hose must be used for this installation.
150 10
250 10
Kohler Co.
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Fig.#17
Fig.#1
L. Testing Emergency Flush Button
M. Install left/right side plate after applying silicon gel; plug in and connect power supply.
NOTE:
Apply one circle of silicone gel around toilet bottom to seal the gaps. Wipe the excessive silicone gel on the
bottom of left/right plate.
Projecting portion
of silica gel are cut
off (two sides)
Coated with silica gel Side plate (two sides)
Press and hold flush button on toilet side panel to activate emergency function when power is off.
power
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Kohler Co.

Fig.#19
Public Anti-loss Installation
Remove the
silicome plug
Remove the
silicome plug
Remote control Dock
Fig.#20
Seat gasket
NOTE: If the installation wall is made of special material (such as wood board, density board and etc.), suitable
fixing methods shall be adopted.
NOTE: The place to install the remote control where it will not easily be splashed by water.
Installation Steps:
Place the installation holder on the fixing hole.
Choose a mounting location for the remote holder that is easily accessible while sitting on the seat.
Drill two holes with depth larger than 45mm on the wall by drill with a diameter of 6mm in accordance with the
position of screw holes on the remote control holder. Install the expansion tube into the holes.
Peel off the release paper of the double-sided tape at the back of holder.
Expansion
pipe
Expansion screw
Hook plate
Screw
Hook
Fix the holder with screws and install it.
Install the screw so it is covered.
Place the remote controller on the holder.
INSTALLATION OF REMOTE CONTROLLER HOLDER
Kohler Co.
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Fig.#21
Seat Temperature: mid
Wind Temperature: mid
Night Light: On
Energy Saving Mode: 6H
Auto Lid Turning Function: On; distance, mid
Auto Flush Function: On
Auto UV Function: On
Electrolyzed water Function: On
Deodorizer: On
Water Pump: On (Press and hold flush and
front wash button on toilet side panel, short
“beep” indicates water pump is on, long
“beep” indicates water pump is off. )
PREPARATIONS FORE THE FIRST USE
Confirm that the battery has been correctly installed in the "remote controller".
Confirm that there is no obstacle in front of the product.
When it is used for the first time, product will be in default state:
Wait for the host to finish the self-checking. During that time, it is normal to hear rotating sound of the motor and
bicker. Self-checking completed when the light light flashes.
Water Temperature: mid
Water flow intensity: mid
Position: mid
Spiral Wash:
Water Temperature: mid
Water flow intensity: mid
Position: mid
Rear Wash:
Water Temperature: mid
Water flow intensity: mid
Position: mid
Front Wash:
Ensure if water inlet valve is OPEN.
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Kohler Co.

Trouble shooting
Possible reasons Suggestions and measures
1. Toilet not work A.
B. Plug not connected or no power to socket
C. Product is at standby mode
2.
D. Product is at standby mode
E. Wash mode is in progress
F.
3. Emergency flush
is not working
A. Spare battery pack is low
4. Toilet is notclean A. Filter screen is blocked
B.
C. Water pump is not working
5. opened
6. Flushing mode stops
operation
A.
B. The seat is unable to sense human body
A.
B. Change your sitting posture or be seated again
7. The wash mode
may work even
when people are not
seated
A. A.
seat is wet
8. A.
B. The seat is unable to sense human body
A.
B. Change your sitting posture or be seated again
operation
A.
B.
C.
completed
E.
F.
A.
B.
open;Check if the inlet hoses are bent over
much. In that case, adjust the hoses.
if such problem occurred again.
G.
A. Wait until the water supply is restored
B.
Wash mode is
abnormal
D.
E.
F.
G.
contact local dealers or wholesalers.
Troubles
A. Wait until the power is restored
B. Insert the plug or detect the power socket
C. Press Power button at the side. Wake up the
product
A. Contact Kohler service department to
replace battery pack
A. Wait until the water supply is restored
B.
C. Wait until the power is restored or hold and
press auxiliary flush button on toilet
side panel, or flush by using the basin.
D. Press Power button at the side. Wake up the
product
C. Ensure if water inlet valve is OPEN. Reload
power. Contact Kohler service department
A.
B. T
completely
C. Product is at standby mode
D. Notyet seated or current sitting posture unable
to be sensed by the seat
E. Filter screen is blocked
F.
C. Press Power button at the side. Wake up the
product
Kohler Co.
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9. Deodorization fan
not work
A. The seat is unable to sense human body
B. Stop button is pressed by mistake during operation
C. Auto deodorization function is deactivated
10. .Cover fails to be
closed/opened
Cover unable to A.
Please be seated yet or leave the sensing area
B. Refer to "Guide on setting of remote controller"
C.Wait until the flushing of toilet is completed
12. Night light out of
work
A. The night function is turned off
B. The indoor light is too bright
13.UV sterilization
function not work
14. A. Out of battery
B. Battery polarities are mounted reversely
C. The remote controller is not woken up
A. Lower battery A.
B. The remote controller is too far from the toilet B.
C. The toilet is not yet powered on
D. The toilet itself is at standby mode
E. The toilet is not connected to the remote controller E.
If this toilet is to be repaired and maintained, firstly you have to:
Disconnect the power plug of toilet.
If necessary, turn off the water valve.
A. Remove the foreign matters or dry the seat
A. Users are not seated yet or leave the sensing area
Remote failure
fails to display
Replace battery by referring to the section of
"Usage and replacement of battery for remote
controller"
Check the section of "Communication between
remote controller and this machine", and get
close to the toilet
C.Power on the toilet body
Check the section of "Communication between
remote controller and this machine", and
connect the toilet and the remote controller
11.
be opened/
closed
automatically
Touch the screen of remote controller
Sit near to the toilet or be seated
Press Wake up key of remote controller
A. Replace by new battery
B.Reinstall properly
C.
A. Change your sitting posture or be seated again
B. If necessary, please leave the seat for 2S and
the sit down again.
C. Refer to "Guide on setting of remote controller"
A. The seat is covered by foreign matters or the seat
is wet
B. The toilet cover is interfered by people at the
open/close process before
A. Check the section of night light at "auxiliary
keyboard function" to activate the night function
B. The night function is turned off
A. User does not enter or leave sensing zone.
B. The seat is covered by foreign matters or the seat
is wet
A. Please activate the function of UV sterilization
again after leaving
B.Remove the foreign matters or dry the seat
15.Remote
controller fails to
control the toilet
B. Use the remote controller to open/close the toilet
cover or do it manually until it works normally.
The switch of covershall not be stopped during
the open/close process
B. The function of "automatic cover-turning" of
remote controller is deactivated
C. The toilet is in the process of flushing
D.Press Power button at the side. Wake up the
product
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Kohler Co.

not
IMPORTANT CONSUMER INFORMATION
If you live in a hard water area, make certain that the holes ir the toilet rim are kept clean to ensure proper bowl
flushing. Toilet bowl cleaners should be used at least once a week. Use a long-handled brush to clean the rim
holes, and to cleai as far into the trap as possible to prevent mineral deposits from forming.
CONSUMER RESPONSIBILITIES
WARNING: Risk of property or product damage.
Kohler Company shall not be responsible or liable for any damage to these fittings caused by the use of cleaners
containing chlorine (calcium hypochlorite).
WARNING: Risk of product damage.
Do not throw newspaper, diaper and sanitary pad etc. into the toilet; it might cause the toilet to block. Do not bump the
vitreous china with great force as it will cause damage and leaking.
NOTE: Flush the water supply pipes thoroughly to remove debris. Product is designed for tap water or potable
water.
Most toilet bowl cleaners are not harmful to the vitreous chin or the surface of the toilet bowl. Please follow the
bowl cleaner manufacturer's instructions carefully.
Do not use abrasive cleaners or solvents.
o
Do not use the product in the water below 0 C.
NOTE: Refer to "Homeowner's Guide" for the cleaning and maintenance of bidet seat.
WARNING: Do not use any hard setting material (cement mortar) while installing the toilet.
Thermalexpansion of hard setting material (cement mortar) will damage or crash the feet of toilet. Kohler will
be responsible for any damage because of using hard setting material (cement mortar) for toilet installation.
Kohler Co.
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安裝之前
面遇到任何問題，務必請您與我們聯繫。
VEIL+新維亞
INSTALLATION INSTRUCTIONS
安裝說明書
INTELLIGENT TOILET
Veil 全自動馬桶便座
K-5401TW-2-0
請仔細詳閱本指引。以便熟悉所需工具、物料及安裝程式。請遵照適用的章節來安裝您的座便器，以避免由於安裝
失當而導致不必要的損失。除了有關正確的安裝方法之外，還務請詳閱所有操作及安全指引。
本指引所載之一切資料，均以印刷時所有之最新產品情況為基礎，科勒保留權利隨時更改產品特性、包裝或供應情
況，恕不另行通知。
我們感謝您對科勒品質的信任。在您開始安裝之前，請您花上幾分鐘時間來閱讀這本手冊。如果您在安裝或性能方
面遇到任何問題，務必請您與我們聯繫。再次感謝您選擇科勒公司。
安裝前請確保座便器安裝所需要的空間，並不會影響到門的開關。
在安裝本產品的同一房間中，需要在觸手可及的位置安裝一個止水閥，用於緊急情況下，無需借助工具即可切斷本
產品的進水水路；否則本產品的意外故障可能會導致使用者損失。
確認排水坑距305mm，坑距需滿足292-350mm。如未滿足，可能會影響安裝。
確認出水接頭距離完工牆面凸出不超過3mm。沉入完工牆壁不超過5mm。如未滿足，可能會影響安裝。
推薦使用內徑DN15mm以上的主水管，以確保下述供水條件要求。
為了達到更好的沖洗效果，用戶在安裝進水管如PPR管的熱熔連接時，應儘量避免明顯的縮徑或熱熔擠出物堵塞部
分管道等現象，並確保連接後進水管內徑大於15mm。
請使用產品所配的軟管和角閥。
若供水管路中裝有減壓閥，請使用DN32mm以上的減壓閥。
注意
危險：存在觸電危險。操作前應切斷電源。
警告：存在觸電危險。只可連接至帶接地故障斷路器 (GFCI) 或 接地漏電斷路器 （ELCB)
保護的電路中。
謹慎：
存在有害氣體的危險。如果新座便器不能立即安裝，可在地面法蘭孔上臨時遮蓋一塊舊
布。
注意：遵守所有的本地管道安裝和電氣規程。
注意：安裝在浴室內的插座位置距離浴缸或淋浴噴頭至少應為一米。
遵守所有的本地管道安裝規程和建築規範。
仔細檢查新座便器有無損壞。
電源和水管應採用牆式安裝方式。
警告：觸電，火災或是人身傷害的危險。本產品必須安全接地。只能連接到專用的110V~ ,
60Hz , 15A帶接地故障斷路器或接地漏電保護器的電路中。
警告：必須使用15A的插座。
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Kohler Co.

接出水口
坑距
角閥（带过滤器）（隨機配角閥及軟管）
缸體前端
底部視圖
科勒公司保留隨時變更圖中標示尺寸的權利，無需另行通知。
Fig.#3
圖3
遙控器（隨機配） Unit: mm
15A防水插座（帶接地）
4.0L 6.0L 3.0L
最小進水壓力0.07MPa（動壓）最
大進水壓力0.74MPa
0.9m
43kg
110V~, 60Hz
1100W
規格
尺寸圖
完工牆面
完工地面
注意：智慧蓋板規格詳見使用者手冊。
*功率值測試條件：動壓0.2MPa，進水溫度15℃。
Kohler Co.
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Fig.#5
圖5
整體簡圖
Toilet
座便器
A. 抓住陶瓷件的邊緣，從包裝箱中取出產品。
警告：人身和產品損害風險！向上提起座便器時，請勿抓住智能蓋板的邊緣。由於座便器較重，必要時請尋求他人幫
助。
緩衝墊× 4
蓋板（抗菌*）
座圈（抗菌*）
噴嘴
落座感應區
按下暖風鍵，啟動暖風功能
再按一次關閉
按下按鍵進入臀部沖洗,
再按一次關閉 按下關閉電源（長音提示）
再按下一次開啟電源（短音提示）
光感應區
按下按鍵進入女性沖洗,
再按一次關閉
按下關閉夜燈功能（長音提示）
再次按下開啟夜燈功能（短音提示）
按下進行馬桶沖水（停電后長按，啟動應急沖水功能）
Fig.#4
圖4
安裝前準備
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Kohler Co.
power

Fig.#6
圖6
B.
B. 安裝尺寸
危險：存在觸電危險。安裝前應切斷電源。
注：本產品設計可安裝於牆上式電源和水路管。安裝方式在尺寸圖中有標示。
警告：存在觸電危險。只可連接至帶接地故障斷路器 (GFCI)或接地漏電斷路器(ELCB)保護的電路中。
法蘭附件包
Fig.#7
圖7
在地面上放置一塊800mmX800mm大小的軟墊，將座便器從包裝箱中取出放在軟墊上。
安裝
A. 拆除舊座便器(如果有）
浴缸與花灑位置請遠離帶電部件(如遙控器、電源插座等)。如果是牆上式電源，需要使用防水、防濺的插座。
關掉供水源，給座便器沖水，用海綿吸去座便器內的剩餘水分，拆除供水管止水閥(如果有)，移開舊水箱和座便器。
用塗油灰刀拆除地上的舊密封墊圈及座便器法蘭附件包，拆除及扔掉舊的T型螺栓。
注意：如果不能即時安裝新座便器，請用碎布暫將法蘭附件包堵住。
Kohler Co.
19
1422537-TW01-A

Unit: mm
Fig.#8
圖8
250 10 250 10
200 5
85 5
305
01051
01051
Fig.#10
地腳螺釘
圖10
圖9
D. 鉆兩個地腳孔，安裝膨脹塑膠及地腳螺釘(由客戶自行購買)
305mm
3/8
10mm
C.
1.確定排汙口中心點並垂直墻面劃上十字線
2.側放座便器，按陶瓷排汙口找出前後左右中心標記，並記於陶瓷外側壁上
3.座便器平穩對準地面上的中心線.記下左右地腳孔的位置
中心標記
Fig.#9
地腳孔（两側）
1422537-TW01-A
20
Kohler Co.