ix
5. How to install the i-Option data................................................................................................................................. K-8
5.1 Available function for i-Option..................................................................................................................................................K-8
6. Creating back up files when updating firmware........................................................................................................K-9
L TROUBLESHOOTING ................................................................................................................... L-1
1. JAM CODE ............................................................................................................................................................... L-1
1.1 JAM display .............................................................................................................................................................................L-1
1.2 Initial check items ....................................................................................................................................................................L-2
1.3 List of the JAM code ................................................................................................................................................................L-3
1.4 JAM that do not display the JAM code ....................................................................................................................................L-3
1.5 1#-##........................................................................................................................................................................................ L-4
1.5.1 10-01, 10-02, 10-40 ........................................................................................................................................................ L-4
1.5.2 11-01, 11-02, 11-40 ........................................................................................................................................................ L-5
1.5.3 12-01, 12-40 ................................................................................................................................................................... L-5
1.5.4 13-01, 13-40 ................................................................................................................................................................... L-6
1.6 2#-##........................................................................................................................................................................................ L-6
1.6.1 20-02, 20-10, 20-11, 20-12, 20-21, 20-26 ...................................................................................................................... L-6
1.7 3#-##........................................................................................................................................................................................ L-7
1.7.1 30-01, 30-03 ................................................................................................................................................................... L-7
1.7.2 32-05, 32-06, 32-31 ........................................................................................................................................................ L-8
1.8 9#-##........................................................................................................................................................................................ L-8
1.8.1 92-01, 92-02, 92-03, 92-04............................................................................................................................................. L-8
1.8.2 93-03 .............................................................................................................................................................................. L-9
1.8.3 99-01 ............................................................................................................................................................................ L-10
1.8.4 99-02 ............................................................................................................................................................................ L-10
1.8.5 99-03 ............................................................................................................................................................................ L-10
1.8.6 99-04 ............................................................................................................................................................................ L-11
1.8.7 99-05 ............................................................................................................................................................................ L-11
1.8.8 99-06 ............................................................................................................................................................................ L-11
1.8.9 99-07 ............................................................................................................................................................................ L-11
1.9 Sensor layout......................................................................................................................................................................... L-12
1.9.1 bizhub C4000i/C3300i .................................................................................................................................................. L-12
2. MALFUNCTION CODE .......................................................................................................................................... L-13
2.1 Display procedure.................................................................................................................................................................. L-13
2.2 List of the malfunction code................................................................................................................................................... L-13
2.3 P-5 .........................................................................................................................................................................................L-13
2.4 P-6, P-7, P-8, P-9 ..................................................................................................................................................................L-14
2.5 P-21 .......................................................................................................................................................................................L-14
2.6 P-22 .......................................................................................................................................................................................L-14
2.7 P-33 .......................................................................................................................................................................................L-15
3. TROUBLE CODE ................................................................................................................................................... L-16
3.1 Overview of trouble code....................................................................................................................................................... L-16
3.2 Overview of troubleshooting procedure................................................................................................................................. L-16
3.2.1 Troubleshooting procedure........................................................................................................................................... L-17
3.3 Trouble resetting procedure................................................................................................................................................... L-17
3.3.1 Trouble resetting procedure by Trouble Reset key ...................................................................................................... L-17
3.3.2 Trouble resetting procedure by the auto cancel function.............................................................................................. L-17
3.3.3 Trouble resetting procedure by remote operation ........................................................................................................ L-17
3.4 Trouble isolation function....................................................................................................................................................... L-18
3.5 List of the trouble code ..........................................................................................................................................................L-19
3.6 C0### ....................................................................................................................................................................................L-22
3.6.1 C0103 ........................................................................................................................................................................... L-22
3.6.2 C0104 ........................................................................................................................................................................... L-23
3.6.3 C0202 ........................................................................................................................................................................... L-23
3.6.4 C0204 ........................................................................................................................................................................... L-24
3.6.5 C0206 ........................................................................................................................................................................... L-24
3.7 C2### ....................................................................................................................................................................................L-25
3.7.1 C2152, C2153, C2154, C2155, C2156......................................................................................................................... L-25
3.7.2 C2253, C2254 .............................................................................................................................................................. L-25
3.7.3 C2350 ........................................................................................................................................................................... L-26
3.7.4 C2411, C2412, C2413, C2414 ..................................................................................................................................... L-26
3.7.5 C2551, C2553, C2555, C2557 ..................................................................................................................................... L-26
3.7.6 C2552, C2554, C2556, C2558 ..................................................................................................................................... L-27
3.7.7 C2559, C255A, C255B, C255C.................................................................................................................................... L-27
3.7.8 C2561, C2562, C2563, C2564 ..................................................................................................................................... L-27
3.7.9 C2650 ........................................................................................................................................................................... L-28
