Kontron FlatClient HYG User manual


USER GUIDE
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FlatClient HYG
Doc. Rev. 1.0
Doc. ID: 1066-7497

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
FLATCLIENT HYG
- USER GUIDE
Disclaimer
Kontron would like to point out that the information contained in this user guide may be subject to alteration,
particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee
on the part of Kontron with respect to technical processes described in the user guide or any product characteristics
set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s),
conveys no license or title under any patent, copyright or mask work rights to these products and makes no
representations or warranties that these products are free from patent, copyright or mask work right infringement
unless otherwise specified. Applications that are described in this user guide are for illustration purposes only.
Kontron makes no representation or warranty that such application will be suitable for the specified use without
further testing or modification. Kontron expressly informs the user that this user guide only contains a general
description of processes and instructions which may not be applicable in every individual case. In cases of doubt,
please contact Kontron.
This user guide is protected by copyright. All rights are reserved by Kontron. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the
express written permission of Kontron. Kontron points out that the information contained in this user guide is
constantly being updated in line with the technical alterations and improvements made by Kontron to the products
and thus this user guide only reflects the technical status of the products by Kontron at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective owners.
©2020 by Kontron S&T AG
Kontron S&T AG
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
www.kontron.com

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Intended Use
THIS DEVICE AND ASSOCIATED SOFTWARE ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE
OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR
COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE
SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A
HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF
PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS").
You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at
your risk. To minimize the risks associated with your products and applications, you should provide adequate design
and operating safeguards. You are solely responsible for compliance with all legal, regulatory, safety, and security
related requirements concerning your products. You are responsible to ensure that your systems (and any Kontron
hardware or software components incorporated in your systems) meet all applicable requirements. Unless otherwise
stated in the product documentation, the Kontron device is not provided with error-tolerance capabilities and cannot
therefore be deemed as being engineered, manufactured or setup to be compliant for implementation or for resale as
device in High Risk Applications. All application and safety related information in this document (including application
descriptions, suggested safety measures, suggested Kontron products, and other materials) is provided for reference
only.
Handling and operation of the product is permitted only for trained personnel within a work
place that is access controlled. Please follow the “General Safety Instructions for IT
Equipment” supplied with the system.

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Revision History
Revision Brief Description of Changes Date of Issue Author
1.0 Initial Issue 2020-August-07 HJS
Terms and Conditions
Kontron warrants products in accordance with defined regional warranty periods. For more information about
warranty compliance and conformity, and the warranty period in your region, visit http://www.kontron.com/terms-
and-conditions.
Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order
Terms & Conditions. Visit http://www.kontron.com/terms-and-conditions.
For contact information, refer to the corporate offices contact information on the last page of this user guide or visit
our website CONTACT US.
Customer Support
Find Kontron contacts by visiting: http://www.kontron.com/support.
Customer Service
As a trusted technology innovator and global solutions provider, Kontron extends its embedded market strengths into
a services portfolio allowing companies to break the barriers of traditional product lifecycles. Proven product
expertise coupled with collaborative and highly-experienced support enables Kontron to provide exceptional peace of
mind to build and maintain successful products.
For more details on Kontron’s service offerings such as: enhanced repair services, extended warranty, Kontron
training academy, and more visit http://www.kontron.com/support-and-services/services.
Customer Comments
If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact
Kontron support. Detail any errors you find. We will correct the errors or problems as soon as possible and post the
revised user guide on our website.

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Symbols
The following symbols may be used in this user guide
DANGER indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
NOTICE indicates a property damage message.
CAUTION indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury.
Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60
V) when touching
products or parts of products
. Failure to observe the precautions indicated and/or
prescribed by the law may endanger your life/health and/or result in damage to your
material.
ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive
to static electricity. Care must therefore be taken during all handling operations and
inspections of this product in order to ensure product integrity at all times.
HOT Surface!
Do NOT touch! Allow to cool before servicing.
Laser!
This symbol inform of the risk of exposure to laser beam and light emitting devices (LEDs)
from an electrical device. Eye protection per manufacturer notice shall review before
servicing.
This symbol indicates general information about the product and the user guide.
This symbol also indicates detail information about the specific product configuration.
This symbol precedes helpful hints and tips for daily use.

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For Your Safety
Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its
compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the life
expectancy of your product can be drastically reduced by improper treatment during unpacking and installation.
Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are
requested to conform with the following guidelines.
High Voltage Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The power connector is the
product’s main disconnect device.
Warning
All operations on this product must be carried out by sufficiently skilled personnel only.
Electric Shock!
Before installing a non hot-swappable Kontron product into a system always ensure that
your mains power is switched off. This also applies to the installation of piggybacks. Serious
electrical shock hazards can exist during all installation, repair, and maintenance operations
on this product. Therefore, always unplug the power cable and any other cables which
provide external voltages before performing any work on this product.
Earth ground connection to vehicle’s chassis or a central grounding point shall remain
connected. The earth ground cable shall be the last cable to be disconnected or the first
cable to be connected when performing installation or removal procedures on this product.
Special Handling and Unpacking Instruction
ESD Sensitive Device!
Electronic boards and their components are sensitive to static electricity. Therefore, care
must be taken during all handling operations and inspections of this product, in order to
ensure product integrity at all times.
Do not handle this product out of its protective enclosure while it is not used for operational purposes unless it is
otherwise protected.
Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work station is not
guaranteed, it is important for the user to be electrically discharged before touching the product with his/her hands
or tools. This is most easily done by touching a metal part of your system housing.
It is particularly important to observe standard anti-static precautions when changing piggybacks, ROM devices,
jumper settings etc. If the product contains batteries for RTC or memory backup, ensure that the product is not placed
on conductive surfaces, including anti-static plastics or sponges. They can cause short circuits and damage the
batteries or conductive circuits on the product.

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Lithium Battery Precautions
If your product is equipped with a lithium battery, take the following precautions when replacing the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.

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General Instructions on Usage
In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or
modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received
from Kontron Support as a special handling instruction, will void your warranty.
This product should only be installed in or connected to systems that fulfill all necessary technical and specific
environmental requirements. This also applies to the operational temperature range of the specific board version
that must not be exceeded. If batteries are present, their temperature restrictions must be taken into account.
In performing all necessary installation and application operations, only follow the instructions supplied by the
present user guide.
Keep all the original packaging material for future storage or warranty shipments. If it is necessary to store or ship
the product then re-pack it in the same manner as it was delivered.
Special care is necessary when handling or unpacking the product. See Special Handling and Unpacking Instruction.

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Quality and Environmental Management
Kontron aims to deliver reliable high-end products designed and built for quality, and aims to complying with
environmental laws, regulations, and other environmentally oriented requirements. For more information regarding
Kontron’s quality and environmental responsibilities, visit http://www.kontron.com/about-kontron/corporate-
responsibility/quality-management.
Disposal and Recycling
Kontron’s products are manufactured to satisfy environmental protection requirements where possible. Many of the
components used are capable of being recycled. Final disposal of this product after its service life must be
accomplished in accordance with applicable country, state, or local laws or regulations.
WEEE Compliance
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to:
Reduce waste arising from electrical and electronic equipment (EEE)
Make producers of EEE responsible for the environmental impact of their products, especially when the product
become waste
Encourage separate collection and subsequent treatment, reuse, recovery, recycling and sound environmental
disposal of EEE
Improve the environmental performance of all those involved during the lifecycle of EEE
Environmental protection is a high priority with Kontron.
Kontron follows the WEEE directive
You are encouraged to return our products for proper disposal.

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Table of Contents
Symbols .................................................................................................................................................................................................................6
For Your Safety....................................................................................................................................................................................................7
High Voltage Safety Instructions ..................................................................................................................................................................7
Special Handling and Unpacking Instruction ............................................................................................................................................7
Lithium Battery Precautions.......................................................................................................................................................................... 8
General Instructions on Usage.......................................................................................................................................................................9
Quality and Environmental Management ................................................................................................................................................10
Disposal and Recycling...................................................................................................................................................................................10
WEEE Compliance.............................................................................................................................................................................................10
Table of Contents ..............................................................................................................................................................................................11
List of Tables......................................................................................................................................................................................................12
List of Figures ....................................................................................................................................................................................................13
1/ Introduction..........................................................................................................................................................................................14
2/ Scope of Delivery................................................................................................................................................................................15
3/ Accessories...........................................................................................................................................................................................16
3.1.1. Type Label and Product Identification.............................................................................................................................................17
4/ Product Description...........................................................................................................................................................................18
4.1. Product Views ............................................................................................................................................................................................18
4.2. Block Diagrams ........................................................................................................................................................................................20
5/ Technical Data and Environmental Specification................................................................................................................... 22
6/ Order Information..............................................................................................................................................................................24
7/ Mechanical Specification ................................................................................................................................................................ 25
7.1. 21.5“ VESA Variant .................................................................................................................................................................................... 25
7.2. 21.5“ Arm Mount Variant........................................................................................................................................................................26
8/ Connectors........................................................................................................................................................................................... 27
8.1. External Connectors ............................................................................................................................................................................... 27
8.1.1. External Connectors for Arm Mount Variant............................................................................................................................... 27
8.1.3. External Connectors for VESA Mount Variant ............................................................................................................................28
9/ Installation and Start .......................................................................................................................................................................30
9.1. Startup Procedure....................................................................................................................................................................................30
10/ Technical Support ..............................................................................................................................................................................31
10.1. Warranty ....................................................................................................................................................................................................31
10.2. Returning Defective Merchandise ................................................................................................................................................... 32
Appendix A: List of Acronyms...................................................................................................................................................................... 33
About Kontron ..................................................................................................................................................................................................34

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List of Tables
Table 1: Scope of Delivery FlatClient/View HYG support-arm variant ...........................................................................................15
Table 2: Scope of Delivery FlatClient/View HYG Vesa variant ..........................................................................................................15
Table 2: FlatClient HYG Accessories...........................................................................................................................................................16
Table 3: Technical Data FlatClient HYG .................................................................................................................................................... 22
Table 4: Dimensions FlatClient HYG..........................................................................................................................................................23
Table 5: Environmental Specifications.....................................................................................................................................................23
Table 6: Power Connector Cable with wire end ferrules.................................................................................................................... 27
Table 7: LAN-Connector Cable .................................................................................................................................................................... 27
Table 8: Pinout USB 3.0 .................................................................................................................................................................................28
Table 9: Pinout M12 A-coded Power Connector....................................................................................................................................28
Table 10: USB 3.0 Connector IP67 Protected ..........................................................................................................................................29
Table 11: M12 A-coded LAN Connector .....................................................................................................................................................29

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List of Figures
Figure 1: FlatClient HYG...................................................................................................................................................................................14
Figure 2: Type Label.........................................................................................................................................................................................17
Figure 3: Front View FlatClient HYG............................................................................................................................................................18
Figure 4: Rear View Arm Mount Version...................................................................................................................................................18
Figure 5: Rear View VESA Mount Version.................................................................................................................................................19
Figure 6: FlatClient HYG Arm Version Block Diagram Board.............................................................................................................20
Figure 7: FlatClient HYG VESA Version Block Diagram Board ............................................................................................................21
Figure 8: LAN-Connector Cable................................................................................................................................................................... 27
Figure 9: USB 3.0 Type-A Connector ......................................................................................................................................................... 27
Figure 10: M12 A-coded Power Connector ..............................................................................................................................................28
Figure 11: USB 3.0 Connector IP67 Protected..........................................................................................................................................28
Figure 12: M12 X-coded LAN Connector ...................................................................................................................................................29

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1/ Introduction
With its FlatClient HYG Monitor series, Kontron offers high mechanical flexibility with respect to the design. It can be
used as VESA 100 solution as well as a support-arm solution. The support-arm variant offers an IP69K protection, the
VESA variant an IP67 protection. The housing is made from stainless steel with a smooth surface for easy cleaning.
The system is service-friendly for the user and is designed for a long life cycle thanks to carefully selected
components from renowned manufacturers.
Figure 1: FlatClient HYG

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2/ Scope of Delivery
This chapter describes the components that are delivered.
Please check that your delivery is complete and contains the items below (according to the ordered unit
configuration). If you discover damaged or missing items, please contact your dealer.
Table 1: Scope of Delivery FlatClient/View HYG support-arm variant
Qty Part Number Part Description
1 Depending on configuration FlatClient/View HYG support-arm
variant
Table 2: Scope of Delivery FlatClient/View HYG Vesa variant
Qty Part Number Part Description
1 Depending on configuration FlatClient/View HYG Vesa variant

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3/ Accessories
This chapter describes the components that can be optionally ordered.
Table 3: FlatClient HYG Accessories
Qty Part Number Part Description
1 1066-7603 Dust cover USB - IP67 protected
1 1066-7601 External USB-A 3.0 IP67 protected cable, 2 m one
side open
1 1066-7604 Dust cover M12 Network - IP67 protected
1 1066-7661 External Network cable 2m
-M12-IP67
-RJ45 without IP protection
1 1066-7665 External HDMI Cable
one side IP67 protected
1 1066-7666 Dust cover HDMI - IP67
1 1067-0468 External USB-B 2.0 cable 2m
-USB-B IP67 protected
-USB-A without IP protected
1 1066-7600 Power Cable M12 Vesa
one side IP protected
1 ER40-100009-01 Power Supply 24V 65W unit with wire end ferrules
1 EN05-100009-01 Set Connection clamps
1 ER40-100010-01 M12 Power Supply Bundle with PSU, power cable and
clamps
1066-7600
ER40-100009-01
EN05-100009-01

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3.1.1. Type Label and Product Identification
Product and Package Label, size 85 x 35mm, polyester matt silver.
Figure 2: Type Label
Certifications such as UL or FCC can be requested optionally.
Technical data
Short Description
internal use
Part-Number
Barcode Series#
Series# with 9 numeric digits
Certification print

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4/ Product Description
4.1. Product Views
Figure 3: Front View FlatClient HYG
1TFT Display with PCAP touch
Figure 4: Rear View Arm Mount Version
2Mounting arm (Rittal 6664.500)
1
2

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Figure 5: Rear View VESA Mount Version
32x stub for optional connectors
41x USB
5VESA 100 (red circles, use M4 screws with a maximal penetration 8 mm and typical 1.3 Nm torque)
61x LAN
7Power Connector
8Vent
5
6
4
7
3
8

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4.2. Block Diagrams
Figure 6: FlatClient HYG Arm Version Block Diagram Board
SBC 3,5"
LED
Converter/
PWM level
shifter
Touch
DC/DC
mSata /
M.2
2,5" SSD
n/a with gal.
Isolated DC/DC
RAM
Backlight
12V DC
Vin 12-30V
USB
SATA
LAN
USB 3.0
Coupling
Support arm
RFID
USB
Arm mounted IP69K
default
optional
mPCIe
WIFI
Display
LVDS
Battery