KVM-TEC FLEXLINE KT-6011 User manual

flex
smart
kvm-tec
User Manual
FLEXLINE
KT-6011 SET
SMARTex single in copper
KT-6011L CPU/LOCAL
KT-6011R CON/REMOTE
KT-6021 SET
SMARTex dual in copper
KT-6021L CPU/LOCAL
KT-6021R CON/REMOTE
www.kvm-tec.com
Check out our
Installation Channel:
FLEXLINE
V10522

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LINKS IN THIS GUIDE
1. Introduction 7
1.1 Intended Use 7
1.2 Safety Instructions 8
1.3 Technical Spezications 10
1.4 About the product - SMARTex Single 11
1.5 Product elements - SMARTex Dual 13
1.5 Product elements - SMARTex Backside 15
1.5 About the Status LED 16
1.6 Unpacking and checking the contents 17
1.7 Mounting options 18
1.7.1 Mounting pads and rubber feet 18
1.7.2 Mounting kits (optional) 18
2. Installation of the extender 20
2.1 Installing the extender 19
2.2 Quickinstallation SMARTex Single 20
2.3 Quickinstallation SMARTex Dual 21
2.4 Start up 22
2.5 Removing a CATx cable 22
2.6 Best practice for Windows 10 23
3. Extender settings 26
3.1 Using the on screen menu 26
Do you want to learn more? Then simply click on the respecti-
ve button and you will be forwarded directly to our homepage!
kvm-tec explains:

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IN THIS GUIDE IN THIS GUIDE
3.2 System status 27
3.3 Viewing the current rmware version 28
3.4 Features Menu 28
3.4.1 Point to Point 29
3.4.2 Matrix Switching Mode 29
3.4.3 USB Save Feature 29
3.4.4 Display the last received image „Freeze last image“ 30
3.4.5 USB Emulation Mode 31
3.4.6 Power redundance Alert and Link redundance Alert 31
3.4.7 Diagnosis Menu 32
3.5 DDC Menu 34
3.5.1 DDC Main (single) 35
3.5.2 DDC Second (dual) 35
3.6 Extender Settings 36
3.6.1 Change the local settings 37
3.6.2 USB Compatibility mode 38
3.6.3. USB remote wake up 39
3.6.4 Compatibility with Linux 40
3.6.5 Bandwidth reduction 40
3.6.6 VGA Parameters 41
3.7 Remote settings 42
3.7.1 Editing a keyboard Layout 43
3.7.2 Editing keyboard shortcuts 44
3.7.3 USB share any key 45
3.7.4 Using the power saving mode 46
3.7.5 Hiding system status menu 47
3.7.6 Change keyboard fallback modus 48
3.7.7 Lock menu 49
3.7.8 Mouse speed 50
3.7.9 Monitor sync strength 50
3.8 Update 52
3.8.1 Firmware with Switching Manager 52
3.8.2 Firmware update with USB stick 53
3.9 Unlock an upgrade 54
3.9 Enable or disable USB Memory upgrade 56
3.10 About this device 57
4. Network settings 58
4.1 Display Switching list 58
4.2 PUSH / GET List 59
4.3 Favorite list 60
4.4 Connecting, disconnecting or selecting a current workplace
connected devices 61
4.5 Searchbox-function 62
4.6 IP Management 63

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1. INTRODUCTION
7 | kvm-tec
1. INTRODUCTION
Congratulations on the purchase of your new SMARTex KVM Extender. You have
bought a high quality extender. These instructions are part of this product. They
contain important information regarding safety, use and disposal for every user of the
SMARTex KVM Extender. Please familiarise yourself with the information within prior
to using your product. Use the product only in the manner as described and for the
areas of application as stated. When passing the product to a third party be sure to also
supply all instructions and other relevant documentation. Following proper use and
maintenance, your SMARTex KVM Extender will bring you joy for many years to come.
1.1 INTENDED USE
This product is intended to be used as a device to increase the distance that a keyboard,
monitor and mouse can be placed from a computer. This product is intended for professional
use. The product should not be used in potentially explosive environments.
The product may only be used according to the instructions as described in this manual. All
use, other than that described in this manual, is seen as unintended use. Modications in
the course of technological progress are reserved. In these user instructions the SMARTFLEX
Extender is referred to as ‘product’ or ‘extender‘. The SMARTex is referred to as the ‘local unit’
CPU and the SV/Monitor is referred to as the ‘remote unit‘ / CON.
IN THIS GUIDE
5. Troubleshooting & First Aid 66
6. Maintance & Care 68
6.1 Extender care 68
6.2. Disposal 68
7. Warranty 69
7.1. Standard warranty 69
7.2 Extended warranty 69
8. Cable requirements 70
8.1 Requirements for CAT5e/6/7 cables 70
9. Requirements network-switch 71
9.1 Recommended switches 71
10. Contacts & phone / emails 72
11. Notes 73

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1. INTRODUCTION 1. INTRODUCTION
1.2 SAFETY INSTRUCTIONS
WARNING! Read and understand all safety instructions.
• Follow all the instructions. This will avoid accidents, re, explosions, electric shocks or
other hazards that may result in damage to property and/or severe or fatal injuries.
Please ensure that everyone who uses the product has read and followed these warnings
and instructions.
• Keep all safety information and instructions for future reference and pass them on to
subsequent users of the product.
• The manufacturer is not liable for cases of material damage or personal injury caused
by incorrect handling or non-compliance with the safety instructions. In such cases, the
warranty will be voided.
• This product is not intended for use by persons (including children) with restricted
physical, sensory or intellectual capability or lack of experience and/or knowledge, unless
they are supervised by a person who is responsible for their safety or provides them with
instructions on how to use the product.
• DANGER! Not for use in potentially explosive environments.
• DANGER! Be vigilant at all times, and always take care around this product. Do not use
electrical equipment if you are lacking in concentration or awareness, or are under the
inuence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to
serious accidents and injuries when using electrical equipment. Check the product and
the cables for any damage before use. If there is any visible damage, a strong odour, or
excessive overheating of components unplug all the connections immediately and stop
using the product.
• If the product is not installed and used in accordance with this manual, it may cause
disruptive interference with radio or television reception or affect other electronic
products in residential areas.
• Use shielded cables only to connect the components in order to avoid such interference.
Non-compliance invalidates the permission to operate this product.
• Only the mains adapter included with the product should be used as the power supply.
Do not use other adapters.
• Prior to connecting to the mains, make sure your local mains voltage matches the rating
indicated on the product.
• The product must be connected to a permanent and earthed AC wall socket.
• Protect cables from being strained, pinched or buckled and place them in a way to
prevent people from tripping over the cord.
• In particular, ensure to avoid damage to the mains adapter.
• Use the product with a suitable, properly installed and easily accessible mains power
socket. Make sure the product can be disconnected from the power socket at all times.
• Unplug the product during electrical storms or when not in use.
• DANGER! Never touch the adapter with wet hands.
• Use the product within the specied performance limits.
• Keep the product away from ammable materials such as curtains and drapes.
• Protect the mains adapter from use by third parties (particularly children). Keep the
unused mains adapter in a dry, elevated or locked location away from children.
• Do not place the product near heaters.
• Do not drop or hit the product.
• Unplug all connections before cleaning the product. Do not use wipes or chemicals
as these could damage the surface. Wipe the housing with a damp cloth. Electrical/
electronic parts must not be cleaned.
• Alterations to the product and technical modications are not permitted.

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1. INTRODUCTION 1. INTRODUCTION
1.3 TECHNICAL SPEZIFICATIONS
Typ: KVM Extender local/CPU Unit and remote/CON Unit
Modell: SMARTex single SV1 KVM Extender
SMARTex dual SV2 KVM Extender
Spannungsversorgung: 100 - 240 V; 50/60 Hz AC
Power supply 12VDC1A, external power supply
Power Input 6W pro Extender (without USB devices)
Operation enironment: 0 ºC to 45 ºC / /32 to 113 °F
Storage environment -25ºC to 80 / /-13 to 176 °F
Relative Luftfeuchtigkeit: max. 80% (non condensing )
Humidity for storage: max. 80% (non condensing)
Housing material: anodized aluminum
Dimension: 109 x 43 x 107,5 mm/ 4.29 x 1.69 x 4,23 inch
Weight: 295 g/0,65 lb Local/CPU / 295g/0,65 lb Remote /CON
Shipment weight: 1005g/2,21 lb per set single
1895 g / 4,17 lb Dual
MTBF 82 820 calculated hours / 10 years
1.4 ABOUT THE PRODUCT - SMARTFLEX SINGLE
Remote /CON Extender
Nr. Name Function
1 dvi-out DVI connection to monitor
2 USB USB to Keyboard, mouse
3 kvm-link Networkcable
4 dc Connection 12V1A power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
34
1 2

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1. INTRODUCTION 1. INTRODUCTION
1.5 PRODUCT ELEMENTS - SMARTFLEX DUAL
Remote/CON Extender
Nr. Name Function
1 DVI out sec DVi to Monitor .
2 DVI out main DVi to Monitor
2 USB USB from keyboard and Maus
4 kvm-link Connection for CAT5/6/7 cable
5 kvm-link Connection for CAT5/6/7 cable
6 dc Connection power supply 12V1A
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activityx
4
1
2
5
36
Local /CPU Extender
Nr. Name Function
1 DVI out DVI to monitor
2 DVI in DVi from PC
2 USB USB to PC
4 kvm-link Conenction for CAT5/6/7 cable
5 dc connection power supply 12V1A
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activityx
1
23454

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1. INTRODUCTION 1. INTRODUCTION
1.5 PRODUCT ELEMENTS - SMARTFLEX BACKSIDE
Nr. Name Function
1 LED Status Display the status of the extender
2 Reset Button for reset
4
12
Local /CPU Extender
Nr. Name Function
1 dvi-in second DVI connection from PC
2 dvi-in main DVI connection to PC
3 USB USB to PC
4 kvm-link Connection for CAT5/6/7 cable
5 kvm-link Connection for CAT5/6/7 cable
6 dc Conenction 12V1A power supply
LED STATUS
yellow LINK ok
green Video ok
green blinking Video and USB activity
1
23456

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1. INTRODUCTION
kvm-tec | 17
1.6 UNPACKING AND CHECKING THE CONTENTS
Before using the product for the rst time it should be checked for damage. In case of
damage due to transport inform the carrier immediately. Before delivery the product is
checked for its function and its operating safety.
• Make sure that the packaging contains the following content:
SMARTex Single
Local/CPU Unit
1 x SV1 local/CPU
1 x wall power supply unit 12 V 1A (EU-plug or Int plug)
1 x DVI-DVI cable 1,8m/5.9ft
1 x USB cable 1,8m/5.9ft
4 x rubber feet
Remote / CON Unit
1 x SV1 remote/CON
1 x wall power supply unit 12 V 1A (EU-plug or Int plug)
4 x rubber feet
SMARTex Dual
Local/CPU Unit
1 x SV2 local/CPU
1 x wall power supply unit 12 V 1A (EU-plug or Int plug)
1 x DVI-DVI cable 1,8m/5.9ft
1 x USB cable 1,8m/5.9ft
4 x rubber feet
Remote / CON Unit
1 x SV2 remote/CON
1 x wall power supply unit 12 V 1A (EU-plug or Int plug)
4 x rubber feet
1. INTRODUCTION
1.5 ABOUT THE STATUS LED
LED Status Update:
Farbe Anzeige des Lichtes Autoupdate Modus
fast ashing Update runs
shining Update failed
shining Update successful
Meaning LED displays
Farbe Anzeige des Lichtes Bedeutung
shining only network connection available
fast ashing No active connection
shining No video signal
shining everything works
A detailed error description can be found in chapter First Aid

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2. INSTALLATION OF THE EXTENDER
1.7 MOUNTING OPTIONS
1.7.1 MOUNTING PADS AND RUBBER FEET
The mounting pads and rubber feet can be used to hold the extenders in place and prevents
them from sliding and falling.
To attach the mounting pads or rubber feet:
1. Remove the protection layer from the mounting pads or rubber feet (G).
2. Attach the mounting pads or rubber feet (G) to the bottom the units.
1.7.2 MOUNTING KITS (OPTIONAL)
The following mounting kits are available:
Rackmounting RMK-FLEX-F Part Nr. 6232 RMK-FLEX-F
The rack mounting kit RMK-FLEX- F is for mounting kvm-tec SMARTex single and dual
extenders. It consists of a19“ rack shelf and an alu-faceplate.
Rackmounting RMK- FLEX- FN - T Part-Nr. 6232 RMK- FLEX-FN
The rack mounting kit RMK-FLEX-FN is for assembling kvm-tec SMARTex extenders. It consists
of 19“ Rack Shelf, an alu-faceplate and a power supply. For 4 Single or dual Extender in one
Rack
Under table mounting kit Part Nr 6231 UMK-FLEX
The Under Desk Mounting kit is for underdesk mounting of the MX extender.
Din Rail mounting Part-Nr. 6235 DINMK-FLEX
The DIN rail mounting is used for space-saving installation in control cabinets or on DIN rails.
The attachment to the SMARTex Extenders is possible in several ways.
Vesa mounting Part-Nr. 6236 VH-FLEX
The robust VESA mounting is used to attach an extender to a monitor with existing VESA
mounting points. The Extender becomes one unit with the monitor and saves a lot of space
and cable clutter.
1. INTRODUCTION
2.1 INSTALLING THE EXTENDER
WARNING! Read and understand all safety information before installing the product.
The units can be set up to access one host computer, or to access numerous host computers.
In the case of the latter, an additional Network Switch must be installed. With a Network Switch,
each user can gain quick access to any of the required computers.
point to point connection & Matrix Switching System

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2. INSTALLATION OF THE EXTENDER
2.2 QUICKINSTALLATION SMARTFLEX SINGLE
2. INSTALLATION OF THE EXTENDER
1. Power plug
12V 1A
1. Power plug
12V 1A
2. USB to PC 4. DVI in from PC
4. DVI to Monitor
2. USB from Keyboard and mouse
3. Network cable CAT5e/6/7/ up to 150m/492ft
4. DVI out to Monitor
Quick Installation SMARTex Single local / CPU – remote / CON
1. Connect the CON / Remote and the CPU / Local Unit to the included 12V 1A power
supply.
2. Now connect the USB cable to a USB port on your PC and connect the other end
of the USB cable to the CPU / Local Unit. Connect keyboard and mouse to the CON
/ Remote Unit.
3. Connect the CPU / Local and the CON / Remote Unit with a network cable.
4. Now connect the DVI cable to the DVI socket of the PC and the other end to the
DVI socket of the CPU / Local Unit (PC-in). Then connect the monitor with the DVI
cable to the CON / Remote Unit.
5. Using a switch: Connect all endpoints to the switch. Ensure that all connections
have a bandwith of 1Gbit/sec. For video sharing the network has to support IGMP
snooping.
2.3 QUICKINSTALLATION SMARTFLEX DUAL
1. Power plug
12V 1A
1. Power plug
12V 1A
2. USB to PC
4. DVI in 1 from PC
5. DVI in 2 from PC
4. DVI to Monitor 1
5. DVI to Monitor 2
2. USB from Keyboard and mouse
3. Network cable CAT5e/6/7/ up to 150m / 492ft
3. Network cable CAT5e/6/7/ up to 150m / 492ft main link
Quick Installation SMARTex Dual local / CPU – remote / CON
1. Connect the CON / Remote and the CPU / Local Unit to the included 12V 1A
power supply.
2. Now connect the USB cable to a USB port on your PC and connect the other
end of the USB cable to the CPU / Local Unit. Connect keyboard and mouse
to the CON / Remote Unit.
3. Connect the CPU / Local and the CON / Remote Unit with the network cable.
4. Now connect the DVI cable to the DVI socket of the PC and the other end to
the DVI socket of the CPU / Local Unit (PC-in 1).
5. Now connect the cable to the DVI socket of the PC and the other end to the
DVI socket of the CPU / Local Unit (PC-in 2). Then connect the monitor with
the DVI cable to the CON / Remote Unit.
6. Using a switch: Connect all endpoints to the switch. Ensure that all connec-
tions have a bandwith of 1Gbit/sec. For video sharing the network has to
support IGMP snooping.

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2.4 START UP
To start up the system without switch:
1. Make sure that the two monitors and the computer are switched on.
2. If you are using a Network Switch, connect the power supply to an earthed wall socket.
3. Connect both extender power supplies (C) to an earthed wall socket. Both extenders will
start an initialisation process. The red status LED blinks a few seconds. After a few seconds
the status LED lights green. The monitor will displays your computer’s desktop or any open
applications.
2.5 REMOVING A CATX CABLE
To remove a CATx cable:
• Press the latch down and slowly pull the cable out.
2. INSTALLATION OF THE EXTENDER 2. INSTALLATION OF THE EXTENDER
2.6 BEST PRACTICE FOR WINDOWS 10
Disable USB Energy Savings in Windows 10

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2. INSTALLATION OF THE EXTENDER 2. INSTALLATION OF THE EXTENDER

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
kvm-tec | 26
3. EXTENDER SETTINGS
3.1 USING THE ON SCREEN MENU
Use the monitor and keyboard to use the main menu.
To access the main menu:
1. Make sure the extenders, the monitors and the computer are switched on.
2. Press the Scroll Lock key on your keyboard quickly ve times.
3. If your keyboard doesn‘t have a Scroll Lock key, open the on-screen keyboard. Select Start >
Settings > Ease of Access > Keyboard.
4. The main menu appears with an overview of the sub-menus.
5 To open a sub-menu press the applicable key.
Main menu short cuts :
S Status Overview Menu Status / current status
U Update Flash FW Firmware update
F Features Overview Overview all Features
D DDC Option DDC Option Fixe Setting 1020 x 1080
L Local Settings Setting local
R Remote Settings Setting remote
A About Overview Overview all Upgrades
Q Exit Close the OSD
3.2 SYSTEM STATUS
Single
Dual
In the status overview menu the current status of the extender connection is displayed. It
provides information on the connection itself as well as resolution of the video channel, and USB-
status.
The enabled options and the current rmware-version is displayed in the left top corner.
Link status shows whether there is a physical connection available. Connected indicates if kvm
data is currently able to be transmitted.
Video and USB show if data is currently being transmitted.

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.3 VIEWING THE CURRENT FIRMWARE VERSION
The currently installed rmware version of the remote (CON) and local (CPU) extender is
displayed in the main menu (e.g. ‚4267‘).
You will nd the screenshot in menu item 3.10
3.4 FEATURES MENU
By pressing the F button the Fatures menu is displayed
Features Menu
P Point to Point Mode Enabled/Disabled
Point to Point excludes itself with Matrix mode)
M Matrix Switching Mode Disabled/Enabled
S USB Save Feature (mass storage usable) Disabled/Enabled
D Freeze last Image (Disabled)Disabled/Enabled
E USB Emulation Mode (Disabled ) Disabled/Enabled
O Power Redundance Alert
L Link Redundance Alert
3.4.1 POINT TO POINT
You can switch the Point to Point mode on and off by pressing the „P“ key
ATTENTION! - if the point to point mode is activated, the switching mode cannot be activated
3.4.2 MATRIX SWITCHING MODE
By pressing the „S“ button you can switch the Matrix Switching Mode off and on
3.4.3 USB SAVE FEATURE
The kvm-tec feature „USB save“ prevents the intrusion of viruses via the USB interface by deacti-
vating mass storage devices.
By pressing the key „U“ you can switch the USB save feature on and off

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.4.4 DISPLAY THE LAST RECEIVED IMAGE „FREEZE LAST
IMAGE“
With the „ freeze last image“ function, the last image received can be displayed instead of a
black screen when the remote extender (CON) is disconnected from the local extender (CPU).
To show that it is the last image received, the frame of the image will blink red.
To enable or disable the „Freeze last image“ function: 1. from the Extender Settings menu,
press the R button. The Remote Settings menu is displayed.
Press the S button to enable or disable the function.
Press ESC to return to the main menu.
Press I to enable or disable the function.
Press ESC to return to the main menu
Main Menu
3.4.5 USB EMULATION MODE
When this mode is set, the local extender emulates a keyboard and mouse always connected
to the PC. The result is switching from one PC to another PC without any switching delay.
Emulation Mode is restricted to mouse and keyboard only.
3.4.6 POWER REDUNDANCE ALERT AND LINK REDUNDANCE
ALERT
Our FLEXline, Masterex and Maxex single devices are redundant. Should one port fail, the
other port immediately takes over. In such a case you will receive an alarm and can see which
port has failed.
Power Redundance Alert (Only for devices with two DC sockets):
„SEC POWER LOST“ / „PRIM POWER LOST“
Link Redundance Alert (Only for single devices with two RJ45 jacks):
„PRIM LINK LOST“ / „SEC LINK LOST“ / „BOTH LINK LOST“
Oder
„SEC LINK ERROR“ with active redundancy
„PRIM LINK ERROR“ with active redundancy.

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.4.7 DIAGNOSIS MENU
In the Diagnosis menu, the runtimes of the individual connected channels are displayed. Both
Remote Unit and Partner Local Unit are listed.
Additionally you get the CPU temperature information of both units.
Another feature is the cable test
As soon as a connection to the partner has been established, the test can be started with the
„Enter“ key or the arrow key on the right „→“.
After a valid synchronization process, the test is started and the test run time and errors are
displayed.
The test can be ended at any time by pressing the “Enter” or “→” key. If no error has occurred,
the status reports: “Test OK! If errors occurred during the test, the status displays the sum of all
errors that occurred.

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.5 DDC MENU
The DDC Information menu allows the user to specify which DDC information is used by the PC.
Denition of the DDC information used by the PC:
1. make sure that the main menu is open.
Press the D button and the DDC option menu will be displayed.
- Press 0 to display the DDC information of the monitor connected to the remote (CON)
Extender is connected.
- Press 2 to save the current DDC information. The system will
applies the same settings after restarting the Extender
- Press the keys 4 to 8 to use a predened resolution, which
is saved.
3. press ESC to return to the main menu
3.5.1 DDC MAIN (SINGLE)
3.5.2 DDC SECOND (DUAL)

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.6 EXTENDER SETTINGS
The Extender Settings menu allows the user to change a number of other settings. Select
one of the three options (VGA, Audio and RS232) to enter the submenu. The other four can be
activated or deactivated by pressing the corresponding button.
Display the Extender Settings menu:
1. Make sure that the main menu is open.
2. Press the L button. The Local Settings menu is displayed.
3. Press the R button. The Remote Settings menu is displayed.
3.6.1 CHANGE THE LOCAL SETTINGS
View the local or remote Extender settings:
- Press the L button to display the Local Setting menu.
C USB Compatibility Mode Disabled/Enabled
W USB Remote Wakeup Disabled/Enabled
L Compatibility with Linux Disabled/Enabled
B Bandwidth Reduction
V VGA Parameters
G VGA-1 Parameters

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3. EXTENDER SETTINGS 3. EXTENDER SETTINGS
3.6.2 USB COMPATIBILITY MODE
Some PC‘s require a USB FullSpeed (USB 1.1) connection at startup.
Our extenders are detected as USB HUB‘s - this may cause some PC‘s to abort the boot process.
This can be avoided with the USB Compatibility Mode.
The USB compatibility mode can be enabled or disable .
To enable/ disable the USB compatibility mode
1. From the Extender Settings menu, press the L key:
The LOCAL SETTINGS menu appears
2. Press the U key to enable or disable the USB compatibility mode
3.6.3. USB REMOTE WAKE UP
The PC can be set into sleep mode and can be reactivated with any key.