
SPK-BT510OD
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SPECIFICATIONS
Warranty Against Defects
Laser Corporation Pty Ltd (“Laser”) warrants your new product to be free from defects in materials and workmanship for 12
months, from the date of purchase, provided that the product is used in accordance with accompanying recommendations
or instructions where provided. The benefit of this warranty is in addition to your rights under the Australian Consumer Law
and to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty
relates.
Through a network of retailers and resellers, Laser will provide you with your choice of a repair, exchange (where possible)
or refund (within Dead on Arrival period) for this product if it becomes defective within the warranty period.
This warrantywill no longer apply where the defect is a result of alteration, accident,misuse, abuse,normal wear andtear,
neglect or improper storage. Please retain your receiptas proof of purchase
How to make a product warranty claim:
Step 1: Find your receipt which proves the date of purchase. Where the date of purchase cannot be verified, your place of
purchase or Laser will make an assessment based on the date of manufacture, the condition of the Laser Product and the
type of defect.
Step 2a): Contact your place of purchase. They will assess the nature of the fault and repair, replace or fund the productas
per their store refund or warrantypolicy.
Step 2b): If your place of purchase cannotbecontacted, then you cancontact Laser. Customer Servicewith details of your
defective Laser Product: Phone:(02) 9870 3388; or Email: support@laserco.com.au or online www.laserco.com.au/warranty
(click on “Consumers (End Users)”). Our business addressis at 1/6-8 Byfield Street, North Ryde, NSW 2113
Step 3: Laser will issue you with a Return Authorisation (RA) number within 48 hours. Whenrequested, send us the
defective Product and a copy of yourreceipt. Laser will cover the cost of the return delivery.
Step 4: Wait for us to contact you. Once we have received your defective Laser Product for inspection, we will inform you
of our assessment ofyour claim within7 days. Whenwe contact you, wewill firstly let you know whether you have a valid
claim under this Warranty, and if so, we will inform you whether your defective Laser Product will be replaced or repaired,
together with the number of daysyou can expect to wait to receive your replaced or repaired Laser Product.
Step 5: For further details on warranty cover and returns, please check Terms and Conditions for Warranty Returns section
on http://www.laserco.com.au/warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for anyother reasonably foreseeableloss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.