LEGRAND VADDIO EasyIP 30 ePTZ User manual

Complete Manual for the
EasyIP 30 ePTZ
AV-over-IP ePTZ Camera
Document 411-0055-30 Rev B
June 2022

ii
Contents
Overview 1
EasyIP 30 ePTZ Camera Features 1
The EasyIP Ecosystem 1
A Quick Look at the EasyIP 30 ePTZ Camera 2
Front View 2
Connector Panel 2
Installation 3
Don’t Void Your Warranty! 3
Before You Start 3
Cabling Notes 4
Connecting EasyIP Products 4
Basic Connections for Cameras and Audio with EasyIP Decoder 5
Basic Connections for Cameras and Audio with EasyIP Mixer 6
Installing the Wall Mount 7
Installing the Camera 7
About Inverted Cameras 7
Powering Up the EasyIP System 8
Next Steps 8
Initial Set-Up and Access to Administrative Controls 9
Browser Support 9
Access and Initial Device Set-Up Using the Vaddio Device Controller 9
Initial Device Set-Up and Access Using the Vaddio Deployment Tool 10
Access the Web Interface of an EasyIP Camera Manually 11
System Administration 12
Configuring Access and Other Security Settings 12
Changing Device Hostname 13
Other Network Settings 13
Specifying Time Zone and NTP Server 13
Adding Room Information to the Device's Web Interface 14
Configuring and Adjusting Cameras 15
Fine-Tuning Autoframing Behavior 15
How It Works: Digital Pan/Tilt/Zoom 15
How It Works: Autoframing 16
Basic Autoframing Adjustments 17
Advanced Autoframing Adjustments 18
Masking Unwanted Motion 19
Autoframing Adjustment Quick Reference 20
Setting the Home Position and Other Preset Shots 21
Renaming Presets 21
Initial Lighting and Color Settings 22

Color and Image Quality Adjustments 23
Saving Color and Lighting Settings 24
Lighting and Image Quality Quick Reference 24
Color Adjustment Quick Reference 25
Setting the Speeds for Manual Camera Movements 26
Setting the Direction for Camera Movements 26
Adjusting the Focus 27
About Pairing Cameras and Configuring Streaming 28
Video and Control Settings 28
Indicator Light Behavior 28
System Maintenance 29
Saving (Exporting) or Restoring (Importing)a Configuration 29
Installing a Firmware Update 30
Rebooting the Device 31
Operating the Camera 32
Installing the Batteries 32
Pairing the Remote to the Camera 32
Other Things to Know About the Remote 32
RF Remote Quick Reference 33
Unpairing the Remote 33
Serial Command API 34
Camera Commands 35
camera home 35
camera pan 36
camera tilt 37
camera zoom 38
camera ptz-position 39
camera focus 40
camera preset 41
camera ccu get 42
camera ccu set 43
camera ccu scene 44
camera led 44
video mute 45
camera standby 46
Autoframing commands 47
autoframer enabled 47
autoframer paused 48
autoframer default-wide 48
autoframer buffer-zone 49
autoframer shot-margin 49
iii
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

iv
autoframer sensitivity 50
autoframer responsiveness 50
autoframer initial-persistence 51
autoframer persistence 51
autoframer max-electronic-zoom 52
autoframer max-speed 52
autoframer noise-threshold 53
autoframer tri-sync-motion 53
autoframer history 54
autoframer forced-wait-time 54
Maintenance and Troubleshooting Commands 55
network settings get 55
network ping 55
system reboot 56
system factory-reset 56
version 57
Information and Session Management Commands 58
history 58
help 58
exit 58
Troubleshooting and Care 59
Status Indicator Light 59
System and Power Issues 59
Camera Issues 60
Restoring Factory Default Settings 61
Contacting Vaddio Technical Support 62
Viewing Diagnostic Logs 62
Operation, Storage, and Care 63
Glossary 64
Photo Credits 67
Index 68
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

1
Overview
This manual covers:
EasyIP 30 ePTZ AV-over-IP ePTZ camera, 999-30250-000 (black, worldwide)
EasyIP 30 ePTZ AV-over-IP ePTZ camera, 999-30250-000W (white, worldwide)
You’ll also find some information about other products you might use in your EasyIP system.
What's in this manual:
nFeatures
nInstallation
nSystem administration and performance/behavior configuration
nOperation and maintenance
nTelnet API reference
nTroubleshooting
EasyIP 30 ePTZ Camera Features
nIdeal for small to medium conference rooms
nPairs with an EasyIP Decoder or EasyIP Mixer; may be paired to two host devices
nIntelliFrameTM intelligent framing algorithm keeps participants in view reliably, without facial
recognition
n30x zoom, horizontal field of view of 70.2°
nUp to 1080p/30 video
nIntegration-ready Telnet control
nFull administrative control via web interface
nPresenter-friendly RF remote control
The EasyIP Ecosystem
Vaddio®EasyIP products are designed to be used together.
nEasyIP cameras deliver video in Vaddio's proprietary EasyIP format. A host device is required to
convert the cameras' output signal to an IP and/or USB stream.
nEasyIP host devices can control EasyIP cameras but not other cameras.
nEasyIP host devices automatically detect EasyIP cameras on the host device's subnet.
nEasyIP products require PoE+ power. Typically the EasyIP system is powered by a PoE+ switch such
as the EasyIP Switch.

A Quick Look at the EasyIP 30 ePTZ Camera
The camera is available in black or white.
Front View
nCamera and zoom lens – Up to 30x zoom.
nStatus lights – Show the camera's current state. Can be turned off in the administrative web
interface.
nPivoting head – Manually tilt the head as needed.
Connector Panel
The connectors are on the underside of the camera.
nPoE+ – RJ-45 connector. Connect to a powered port on the PoE+ switch.
nIP button – Press to display the camera's IP address on video outputs.
2
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

3
Installation
This section covers:
nTips for selecting camera locations
nCabling notes
nInstalling the camera mount and mounting the camera
nSystem connection diagrams with cameras and audio peripherals
Cameras and network-connected audio peripherals must be paired to the host device after the
installation is complete.
Contact Vaddio Technical Support if you have questions or encounter any problems. Phone
800.572.2011 / +1.763.971.4400, email [email protected].
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be
connected to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
EasyIP products are for indoor use. Do not install these products outdoors or in a humid environment
without the appropriate protective enclosure.
Caution
Do not install or operate any EasyIP product if it has been dropped, damaged, or exposed to liquids. If
any of these things happen, return the product to Vaddio for safety and functional testing.
Before You Start
Work with the network administrator to plan your EasyIP deployment. Atypical EasyIP system
includes network equipment that serves DHCP addresses.
Do these things before installing any Vaddio product:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator.
oInform the network administrator if you are installing the EasyIP system with a PoE+ switch. The
switch sold as part of the EasyIP ecosystem is configured for DHCP operation. The network
administrator may need to take steps to ensure a trouble-free installation.
oIf you will be responsible for configuring the devices that you install, ask what hostnames (if any)
you should assign to them.
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions where the camera is to be mounted.
nEnsure that the camera will point away from the ceiling and lights. The camera will not perform well if
it is pointed toward a light source such as a light fixture or window.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

Cabling Notes
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors.
Incorrectly crimped pass-through connectors can damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping
tool. If connectors are crimped incorrectly, they can cause intermittent connections and degrade signal
quality.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in
equipment damage and will void the warranty.
Pro Tip
Label all cables at both ends.
Connecting EasyIP Products
EasyIP cameras and audio products require an EasyIP host device to decode the AV-over-IP signal and
originate a USB stream.
EasyIP devices can be powered using mid-span PoE+ power injectors (sold separately), or they can be
connected to a PoE+ switch such as the EasyIP Switch, which ensures that the room's EasyIP
installation is on its own subnet. The EasyIP Switch is preconfigured for use with Vaddio EasyIP
products. The connection diagrams in this section each show an EasyIP Switch powering the installation.
Make all connections while the PoE+ switch is turned off.
Caution
The EasyIP Switch serves DHCP addresses. Do not connect the EasyIP Switch to the network without
guidance from an on-site network specialist.
4
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

5
Basic Connections for Cameras and Audio with EasyIP Decoder
Here is an example of a simple EasyIP deployment.
nEach camera connects to a PoE+ port on the switch. This is the only connection that the cameras
require.
nThe EasyIP Decoder manages up to four EasyIP cameras and provides hard-wired audio
connections for two EasyMic microphones and an analog speaker with amplifier.
nThe EasyIP Decoder connects directly to a computer as a USB conferencing device.
nAny model of EasyIP camera may be used.
nThe microphones may be Vaddio TableMIC or CeilingMIC microphones.
This diagram shows EasyIP 30 ePTZ cameras and TableMIC microphones.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

Basic Connections for Cameras and Audio with EasyIP Mixer
Here is an example of an EasyIP deployment using an EasyIP Mixer.
nEach camera connects to a PoE+ port on the switch. This is the only connection that the cameras
require.
nThe EasyIP Mixer manages up to four EasyIP cameras.
nThe EasyIP Mixer is paired to two network-connected EasyIP CeilingMIC D microphones. It also
provides hard-wired audio connections for two microphones and two amplified analog speakers.
nAny model of EasyIP camera may be used.
nEasyIP CeilingMIC D and EasyIP TableMIC D microphones can pair with the EasyIP Mixer.
nAcomputer connects to the system as a USB conferencing device, and can be connected to the
HDMI input as an HDMI content source.
This diagram shows EasyIP 20 and EasyIP 30 ePTZ cameras with EasyIP CeilingMIC D microphones.
6
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

7
Installing the Wall Mount
The camera is shipped with a wall mount, which can be inverted.
You can install the camera wall mount to a display mount or directly to drywall. If you mount it to drywall,
use wall anchors. A drop-down ceiling mount adapter is also available.
Installing the Camera
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in
equipment damage and will void the warranty.
1. Slide the camera into the mount. It should be a tight fit.
2. Connect all required cables to the camera.
3. Secure the cable cover to the mount.
About Inverted Cameras
If you use an inverted mount, set the camera's Image Flip mode ON for inverted operation. This orients
the video image correctly and sets the tilt motors to respond appropriately to tilt up and down commands
from the remote, web interface, and connected control devices. This control is available to the
administrator on the web interface's System page. See Video and Control Settings.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

Powering Up the EasyIP System
Vaddio recommends making all connections while the EasyIP Switch is turned off. To power the system,
turn on the EasyIP Switch.
nSystems built around an EasyIP Decoder: The device’s status light turns blue when the device is
ready.
nSystems built around an EasyIP Mixer: The power light in the Reset button illuminates immediately
when power is connected. The device's web interface is available after it finishes booting. This takes
about 20 seconds.
nThe EasyIP cameras initialize if they are powered from the same PoE+ switch. This takes a few
seconds. The cameras are ready to accept control information when they finish initializing.
Note
If a camera has already been in use and is paired with the host device, its indicator light may change to
red when it finishes booting. This happens if the camera is the selected video input and is using the pro
A/V color scheme. Pro A/V is the default color scheme for EasyIP 20 and EasyIP 30 ePTZ cameras.
Note
No video is available from the EasyIP system until it is configured and at least one camera is paired to the
host device.
Next Steps
Refer to the Complete Manual for the EasyIP System for information on initial device set-up and pairing
cameras to the host device.
8
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

9
Initial Set-Up and Access to Administrative Controls
EasyIP cameras and host devices have a web interface for initial device set-up, administrative control,
and operation. Initially, no password is set and the controls are not available. Initial device set-up
includes setting the password for the admin account, and may include additional tasks. The admin
account then has access to password-protected pages for administrative access to tasks such as
configuring network and security settings, customizing device behaviors, and installing firmware
updates. The administrator can configure access to the operator's pages.
Note
Because restoring factory defaults returns the product to a "like new" condition, you will need to do the
initial device set-up again if you restore factory defaults.
After initial device set-up is complete, you will need to complete system administration tasks to define
how each device behaves as an element of your network.
Note
Many pages of the web interface are nearly the same across large groups of Vaddio products. Some of
the screen shots in this section may be from other EasyIP products.
Browser Support
We have tested this product with these web browsers:
nChrome®
nFirefox®
nMicrosoft® Edge and Internet Explorer®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
Access and Initial Device Set-Up Using the Vaddio Device Controller
The Vaddio Device Controller provides a shortcut to Vaddio products' web interfaces.
To complete the initial device set-up with the Vaddio Device Controller:
1. Be sure the touch-panel is installed on the same subnet as the products you need to work with – for
example, connect both to the same PoE+ switch.
2. Go to the touch-panel's Configuration page and select Scan. You will need to enter the Vaddio Device
Controller's PIN to access the Configuration page.
3. Locate the device you need to work with, and select Use.
4. Select Exit to leave the Configuration page and open the device's web interface.
Note
The first time you access a device at a specific IP address, the Vaddio Device Controller's screen
may remain blank for 20 seconds or more.
5. Complete the initial set-up.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

Initial Device Set-Up and Access Using the Vaddio Deployment Tool
As Vaddio introduces new products, we issue updates to the Vaddio Deployment Tool. Be sure you have
the latest version of the tool, to ensure that it supports the products you are working with. This tool is
available as a free download at https://info.legrandav.com/VaddioDeploymentTool.
To complete the initial device set-up with the Vaddio Deployment Tool:
1. Power up the EasyIP system if you have not done so already.
2. On the Find Devices page of the Vaddio Deployment Tool, click Scan. If the scan does not locate the
EasyIP devices, click Advanced and specify the appropriate portion of the network to scan – your
computer may be on a different subnet from the EasyIP devices.
3. In the list of equipment that the scan discovers, locate the EasyIP devices marked Not Set Up.
4. For each device, click the Not Set Up button. The device detail page opens.
5. Set the admin password. If there are other initial set-up tasks, they are also available here.
The device now shows up as unlocked.
Pro tip
On the Groups page of the Vaddio Deployment Tool, you can create a group containing only the EasyIP
products.
To access EasyIP devices' web interfaces from the Vaddio Deployment Tool:
Select the device's IP address from any page where it appears. The Vaddio Deployment Tool logs you in
to the web interface as admin.
10
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

11
Access the Web Interface of an EasyIP Camera Manually
After you have done the initial device set-up for the host device, you will be able to use its web interface
to locate and browse to your EasyIP cameras.
To access a camera's web interface from an EasyIP Decoder:
1. Go to the Directory page.
2. To do initial device set-up for the camera, you will need to add it to the EasyIP Decoder directory.
3. When the camera is in the directory, select its IP address to go directly to its web interface.
To access a camera's web interface from an EasyIP Mixer:
1. Go to the Video Inputs page.
2. If the system is already in service and you need to discover a paired camera's IP address or access
its web interface, select the appropriate EasyIP tab to display its information.
3. If the camera is not already paired to the device (for example, if you are in the process of doing initial
set-up and system administration for a new installation), select an EasyIP tab.
4. Select Settings to open the pairing dialog.
5. Select Discover Devices.
The web interface returns a list of EasyIP cameras on the EasyIP Mixer's subnet.
6. Select the camera's IP address to go directly to its web interface.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

System Administration
System administration tasks define how each device behaves on your network. Although you may
change device passwords regularly, other system administration tasks are usually needed only when
installing the equipment.
The tasks in this chapter must be done separately on each device.
Note
Many pages of the web interface are nearly the same across large groups of Vaddio products. Some of
the screen shots in this section may be from other EasyIP products.
Configuring Access and Other Security Settings
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required for access to the admin pages of the web interface and for Telnet
access to the device.
nUser password – When set, allows password-protected, non-administrative access to the operator’s
web interface.
nGuest access – When enabled, allows non-administrative access to the operator’s web interface
without a password.
nExpire idle sessions – By default, the web interface automatically logs you out after 30 minutes of
inactivity.
Other security settings include:
nAllow Telnet Access – disabled by default. When selected, the device accepts Telnet connections.
nAllow Zeroconf DNS-SD discovery – allowed by default.
nAdvanced Settings – HTTP Access Enabled (disabled by default )and Manage SSL Certificate.
Note
Consult your network security specialist before changing any of these settings. Seek explicit guidance
concerning the SSL certificate.
12
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

13
Changing Device Hostname
NETWORKING PAGE
Do not change network settings without guidance from an on-site network specialist.
If your network supports hostname resolution, you may find it convenient to change each device's
hostname to something easy to remember. Work with your IT department to ensure that new hostnames
conform to the organization's naming conventions.
If additional network changes are required, work with the site's network specialist to configure the PoE+
switch. Refer to Luxul's manual for the switch.
Other Network Settings
If you use an EasyIP Switch for power and network connectivity, the host device and cameras do not
typically need any additional network configuration. Work with your organization’s network specialist if
changes are required.
Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating on each device ensures that the timestamps in the device's diagnostic log
are accurate. Specifying your time zone may make it easier to match logged events with other actions
and external events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. Select the desired time zone from the list.
3. If desired, specify the NTP server to use. If you are not sure about this, use the default.
You may need to refresh the system time display.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

Adding Room Information to the Device's Web Interface
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the device's web interface. You may
also wish to specify what appears on the device's browser tab.
This screen shot is from an EasyIP 10 camera. The Room Labels page on EasyIP host devices and other
EasyIP cameras looks virtually the same.
14
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

15
Configuring and Adjusting Cameras
Image-related settings and adjustments are on the Camera page of the camera's administrative web
interface. Autoframing settings and adjustments are on the Autoframing page. Video and control settings
are available from the System page.
Note
Many pages of the web interface are nearly the same across large groups of Vaddio products. Some of
the screen shots in this section may be from other Vaddio cameras.
Fine-Tuning Autoframing Behavior
The Autoframing feature can be tuned to your specific installation. This includes defining areas where the
camera does not evaluate motion (masking), adjusting the area where Autoframing occurs, and adjusting
speed, sensitivity, and responsiveness.
How It Works: Digital Pan/Tilt/Zoom
Optical Zoom and Electronic Zoom are the names of two Autoframing adjustments, in addition to being
simple terms for the two ways that a camera can zoom. This section talks about how zooming works.
The lenses in a camera control how much of the room can be in the shot – the image area. Zooming in
optically makes the image area smaller by moving the lenses. Zooming in digitally makes the image area
smaller by using the pixels from a smaller portion of the image sensor. Either way, the effect is the same:
When the image area is smaller, everything in the shot looks bigger.
Digital pan and tilt work when the camera is zoomed in. If some image area is available outside the shot,
the camera can pan and tilt by moving the image area to use pixels outside the current shot. As the
camera zooms in, the image area is a smaller part of the total field, so more pan and tilt is available. But if
the current shot uses all the pixels, there's no room to pan or tilt.
The unmasked portion in each frame of the diagram represents the zoomed image while the camera
pans from the Mars globe to Dr. Sagan.
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera

How It Works: Autoframing
Autoframing uses digital pan, tilt, and zoom to center the source of motion, so the image is almost always
zoomed in at least slightly.
Vaddio‘s Autoframing is based on motion detection. It won't mistake pictures for people, it still works if
you turn away from the camera, and you don't have to wear a special device. But with no special device
to follow, Autoframing does not necessarily keep the shot on its original subject.
nAutoframing is enabled by default.
nThe camera tries to keep the frame centered on the source of motion.
nIf the motion is small, the camera zooms in.
nWhen the camera does not detect any motion, by default it zooms out. This behavior is configurable.
nIf the motion is near the edge of the field of view, it can't be centered in the frame.
nIf the motion is mostly outside the field of view, the camera can only detect the small part of the motion
within its field of view.
In this diagram, the unmasked area represents the framed area. The area of motion is large (which limits
the zoom) and the two people on the left are near the edge of the total field of view, so the camera cannot
pan far enough to center the people in the frame.
16
Complete Manual for the EasyIP 30 ePTZ AV-over-IP ePTZ Camera