Lenovo ThinkServer RD220 Type 3797 User manual

Installation and User Guide
ThinkServer RD220 Types 3797, 3798, 3779, and 3729

ThinkServer RD220 Ty pes 3729, 3779, 3797, and 3798
Installation and User Guide

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 155
and the Warranty and Support Information document on the Lenovo®ThinkServer Documentation DVD.
First Edition (June 2009)
©Copyright Lenovo 2009.
Portions ©Copyright International Business Machines Corporation 2007.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant aGeneral Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Safety ............................ vii
Chapter 1. Introduction ......................1
Notices and statements in this document................2
Related documentation ......................2
Chapter 2. Server setup roadmap ..................5
Chapter 3. What is included with your server .............7
Features and technologies .....................7
Specifications .........................10
Software ...........................12
EasyStartup .........................12
EasyManage.........................12
Reliability, availability, and serviceability features ............12
Chapter 4. Server controls, LEDs, and power.............15
Front view ..........................15
Operator information panel ...................16
EasyLED diagnostics panel ...................16
Rear view ...........................22
System-board internal connectors ..................24
System-board external connectors..................25
System-board switches and jumpers .................25
System-board LEDs .......................27
SAS riser-card connectors and LEDs.................28
PCI riser-card adapter connectors ..................29
PCI riser-card assembly LEDs ...................30
Power-supply LEDs .......................31
Server power features ......................31
Turning on the server .....................31
Turning off the server .....................31
Chapter 5. Installing optional devices and replacing customer replaceable
units............................33
Installation guidelines ......................33
System reliability guidelines ...................34
Working inside the server with the power on .............34
Handling static-sensitive devices .................35
Major components of the server ..................35
Removing the cover .......................37
Internal cable routing and connectors ................38
Removing aPCI riser-card assembly .................42
Installing aPCI riser-card assembly .................43
Removing aPCI adapter from aPCI riser-card assembly .........45
Installing aPCI adapter in aPCI riser-card assembly ...........46
Removing an Ethernet adapter ...................48
Installing an Ethernet adapter ...................49
Storing the full-length-adapter bracket ................49
Removing the microprocessor 2air baffle ...............50
Installing the microprocessor 2air baffle ...............51
Removing the DIMM air baffle ...................52
Installing the DIMM air baffle ....................53
©Lenovo 2009. Portions ©IBM Corp. 2007. iii

Removing aPCI adapter .....................54
Installing aPCI adapter......................56
Installing the full-length-adapter bracket ................60
Storing the full-length-adapter bracket ................60
Removing avirtual media key ...................61
Installing avirtual media key ....................62
Removing amemory module (DIMM).................62
Installing amemory module ....................64
DIMM installation sequence ...................66
Memory mirroring .......................66
Installing aDIMM .......................68
Removing ahot-swap power supply .................69
Installing ahot-swap power supply .................70
Removing ahot-swap fan .....................72
Installing ahot-swap fan .....................73
Removing the fan bracket .....................74
Installing the fan bracket .....................76
Removing the SAS riser card and controller assembly ..........77
Installing the SAS riser card and controller assembly ...........78
Removing aSAS controller from the SAS riser card ...........79
Installing aSAS controller on the SAS riser card ............81
Moving the SAS-controller retention bracket ..............82
Removing aSAS controller battery from the remote battery tray .......84
Installing aSAS controller battery on the remote battery tray ........86
Removing ahot-swap hard disk drive ................87
Installing ahot-swap hard disk drive .................87
Removing aCD-RW/DVD drive ...................89
Installing aCD-RW/DVD drive ...................90
Removing atape drive ......................90
Installing atape drive ......................91
Removing amicroprocessor and heat sink...............92
Installing amicroprocessor and heat sink ...............94
Thermal grease........................96
Removing the battery ......................97
Installing the battery .......................98
Completing the installation .................... 100
Connecting the cables..................... 101
Updating the server configuration................. 101
Chapter 6. Configuring the server................. 103
Using the Setup Utility program .................. 104
Starting the Setup Utility program ................ 104
Setup Utility menu choices ................... 104
Passwords ......................... 107
Using the Boot Manager program ................. 109
RAID controllers ........................110
Using the LSI Configuration Utility program .............110
Using the WebBIOS utility ...................112
Using the ThinkServer EasyStartup DVD ...............114
Before you use the ThinkServer EasyStartup DVD ..........115
Configuring RAID ......................115
EasyStartup overview .....................115
Installing your operating system without using EasyStartup .......117
Enabling the Broadcom Gigabit Ethernet Utility program .........118
Configuring the Gigabit Ethernet controller ..............118
Updating the firmware ......................118
iv ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Using the EasyUpdate Firmware Updater tool ............119
Starting the backup UEFI firmware .................119
Using the Integrated Management Module ..............119
IBM Advanced Settings Utility program................ 121
Installing ThinkServer EasyManage software ............. 121
Installation requirements .................... 121
Installation order ....................... 122
Installing Windows 2003 components on the Core Server........ 122
Installing Windows 2008 32-bit components ............. 123
Uninstalling the LANDesk Software Agent ............. 123
Using the remote presence capability and blue-screen capture ....... 124
Enabling the remote presence feature ............... 124
Obtaining the IP address for the Web-based interface access ...... 124
Logging on to the Web interface ................. 125
Chapter 7. Solving problems................... 127
Diagnostic tools overview .................... 127
POST beep codes ....................... 127
POST error codes ....................... 128
Troubleshooting tables ..................... 129
EasyStartup problems ..................... 129
CD-RW/DVD drive problems .................. 130
General problems ...................... 130
Hard disk drive problems.................... 131
Intermittent problems ..................... 131
USB keyboard, mouse, or pointing-device problems .......... 132
Memory problems ...................... 134
Microprocessor problems.................... 135
Monitor problems ...................... 136
Optional-device problems ................... 138
Power problems ....................... 138
Serial port problems ..................... 140
Software problems ...................... 141
Universal Serial Bus (USB) port problems ............. 142
Video problems ....................... 142
EasyLED Diagnostics ...................... 142
Diagnosing problems using EasyLED Diagnostics .......... 143
EasyLED LEDs ....................... 143
Power-supply diagnostics .................... 148
Appendix A. Getting help and technical assistance .......... 151
Before you call ........................ 151
Using the documentation..................... 151
Getting help and information from the World Wide Web ......... 151
Calling for service ....................... 152
Using other services ...................... 152
Purchasing additional services................... 153
Lenovo product service ..................... 153
Appendix B. Notices ...................... 155
Trademarks.......................... 156
Important notes ........................ 156
Product recycling and disposal .................. 157
Compliance with Republic of Turkey Directive on the Restriction of Hazardous
Substances ......................... 158
Recycling statements for Japan .................. 158
Contents v

Battery return program ..................... 159
German Ordinance for Work gloss statement ............. 160
Electronic emissions notices ................... 160
Federal Communications Commission (FCC) statement ........ 160
Industry Canada Class Aemission compliance statement ........ 161
Avis de conformité àla réglementation d'Industrie Canada ....... 161
Australia and New Zealand Class Astatement ............ 161
United Kingdom telecommunications safety requirement ........ 161
European Union EMC Directive conformance statement ........ 161
German Class Acompliance statement .............. 161
Japanese Voluntary Control Council for Interference (VCCI) statement 163
Taiwanese Class Awarning statement ............... 163
Chinese Class Awarning statement ................ 163
Korean Class Awarning statement ................ 163
Index ............................ 165
vi ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
©Lenovo 2009. Portions ©IBM Corp. 2007. vii

Important:
Each caution and danger statement in this document is labeled with anumber. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if acaution statement is labeled “Statement 1”, translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
Attention: The information in this document regarding installing and removing
power supplies and connecting and disconnecting power refers to ac power
supplies only. If the server contains dc power supplies, see the documentation that
comes with the dc power supplies. In adc power environment, only trained service
personnel other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply and to install and remove adc power
supply.
viii ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix

Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has amodule containing alithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
xThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Statement 3:
CAUTION:
When laser products (such as CD drives, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety xi

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xii ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Safety xiii

This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 Vunder any distribution fault condition.
Important: This product is not suitable for use with visual display workplace
devices according to Clause 2of the German Ordinance for Work with Visual
Display Units.
xiv ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Chapter 1. Introduction
This Installation and User Guide is intended to use with your Lenovo®ThinkServer™
RD220 Types 3729, 3779, 3797, and 3798 server. This document contains
information about:
vSetting up and cabling the server
vStarting and the server
vInstalling options and replacing customer replaceable units (CRUs)
vSolving problems
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware, install device drivers, and install the operating system.
The server comes with alimited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document on the ThinkServer Documentation DVD. You can obtain
up-to-date information about the server and other Lenovo products at
http://www.lenovo.com/thinkserver.
Record information about the server in the following table. You will need this
information when you register the server with Lenovo.
Product name ThinkServer RD220
Machine type 3729, 3779, 3797, and 3798
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label 1 on the bezel, as
shown in the following illustration.
Note: The illustration in this document might differ slightly from your hardware.
For alist of supported optional devices for the server, see http://www.lenovo.com/
thinkserver.
©Lenovo 2009. Portions ©IBM Corp. 2007. 1

Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the Lenovo ThinkServer
Documentation DVD. Each statement is numbered for reference to the
corresponding statement in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Related documentation
The Lenovo ThinkServer Documentation DVD contains documentation for the
server in Portable Document Format (PDF). The Lenovo ThinkServer
Documentation DVD requires the following minimum hardware and software:
vAdobe®Acrobat Reader 5.0 (or later) or xpdf, which comes with Linux®operating
systems
The following table describes the content and location of documentation that is
provided with your server.
Table 1.
Document Description Location
Read Me First This document directs you to the
ThinkServer Documentation DVD for
complete warranty and support information.
printed, provided
in server
packaging
Important Notices This document includes safety and legal
notices that you are expected to read
before using the server.
printed, provided
in server
packaging
Rack Installation instructions This document provides instructions on
how to install your server in arack.
English is printed
and provided in
server
packaging.
Additional
languages are
provided on the
ThinkServer
Documentation
DVD and on the
Lenovo Support
Web site.
2ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide

Table 1. (continued)
Document Description Location
Hardware Maintenance
Manual
This document provides diagnostic
information, parts listing, and replacement
procedures for all field replaceable units
(parts replaced by trained service
personnel) as well as all customer
replaceable units (CRUs).
Lenovo Support
Web site:
http://
www.lenovo.com/
support
Warranty and Support
Information
This document includes the warranty
statement and information about how to
contact Lenovo Support.
Available on the
ThinkServer
Documentation
DVD.
Safety Information This document includes translations of all
of the safety statements used in the
ThinkServer documentation.
Available on the
ThinkServer
Documentation
DVD.
Chapter 1. Introduction 3

4ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide