Lenovo ThinkServer RD350G Owner's manual
ThinkServerRD350G
User Guide and Hardware Maintenance
Manual
Machine Types: 70D6, 70D7, 70D8, 70D9, 70QK, 70QL, 70QM,
and 70QN
Note: Before using the information and the product it supports, be sure to read and understand the following:
The Read Me First that comes with your product
iii
155
Sixth Edition (May 2016)
© Copyright Lenovo 2014,2016.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.
Contents
Safety information........................................iii
Products that are not assessed.......................................... x
Safety inspection guide........................................................ x
Grounding requirements..................................................... xi
Chapter1.General information..................1
Introduction............................................................................1
Server documentation..........................................................2
Chapter 2. Server setup road map . . . 5
Chapter3.Product overview
.....................
7
Server package.....................................................................7
Features.................................................................................7
Specifications......................................................................11
Software...............................................................................12
BIOS and TSM update utilities..................................12
Lenovo Partner Pack for Microsoft System
Center Configurations Management........................12
Lenovo Partner Pack for Microsoft System
Center Operations Management..............................12
Lenovo Partner Pack for VMware vCenter . . 13
Lenovo ThinkServer Deployment Manager . . 13
Lenovo ThinkServer Diagnostics
............................
14
Lenovo ThinkServer Operating System-based
Platform Update Tool
...............................................
14
Lenovo ThinkServer Power Planner........................14
Lenovo ThinkServer System Manager ....................14
Lenovo ThinkServer System Manager
Premium.......................................................................15
Lenovo XClarity Administrator..................................15
Lenovo XClarity Energy Manager ............................15
Locations .............................................................................15
Machine type, model, and serial number
label..............................................................................15
Front view of the server..............................................17
Front panel...................................................................19
Rear view of the server..............................................21
Server components....................................................23
RAID card....................................................................26
Hot-swap-drive backplane.........................................30
System board components........................................33
System board jumpers...............................................36
Hot-swap-drive status LEDs......................................38
Power supply status LEDs ........................................39
Connecting the cables ...............................................39
Chapter4.Turning on and turning off
the server ......................................................41
Turning on the server..........................................................41
Turning off the server..........................................................41
Chapter 5. Configuring the server . . 43
Using the Setup Utility program........................................43
Starting the Setup Utility program............................43
Viewing information in the Setup Utility
program............................................................................43
Setup Utility program interface.................................43
Setting the system date and time.............................46
Using passwords ........................................................46
Selecting a startup device.........................................47
Configuring the TPM function...................................48
Setting an Ethernet connector for system
management
.........................................................................
48
Exiting the Setup Utility program..............................48
Updating or recovering the BIOS..............................49
Configuring RAID................................................................50
About RAID..................................................................50
Configuring RAID using the Lenovo
ThinkServer Deployment Manager program . 52
Configuring the advanced SATAor SAS
hardwareRAID ............................................................52
Updating the firmware........................................................53
Chapter 6. Replacinghardware ...............55
Guidelines
......................................................................................
55
Precautions..................................................................55
Handling static-sensitive devices.............................56
System reliability guidelines......................................56
Working inside the server with the power on . 57
Removing or extending the server from the rack
cabinet..................................................................................57
Removing the server cover................................................57
Installing, removing, or replacing hardware . . . 58
Removing and reinstalling the rack handles . 59
Removing and reinstalling the cooling
shroud...........................................................................60
Installing or removing a memory module. . . 62
Installing or removing the ThinkServer System
Manager Premium module ........................................69
Installing or removing the ThinkServer Trusted
Platform Module..........................................................71
Installing or removing the RAID 110i upgrade
key.................................................................................73
Installing or removing the Lenovo ThinkServer
RAID 500 or 520i upgradekey..................................75
© Copyright Lenovo 2014, 2016 i
Installing or removing a Thunderbolt memory
module........................................................................ 78
Installing or removing the SD module......................80
Installing or removing the ThinkServer RAID
Super Capacitor Module............................................82
Installing or removing a PCIe card...........................85
Installing or removing the optical module . . 89
Installing or removing the intrusion switch . . 93
Installing or replacing a heat sink
...........................
95
Installing or replacing the microprocessor . .
97
Installing or replacing a hot-swap redundant
power supply.............................................................106
Installing or replacing a hot-swap hard disk
drive............................................................................109
Installing or replacing an easy-swap storage
drive............................................................................112
Installing or replacing a 2.5-inch drive...................114
Installing or replacing the optical drive . . .
121
Connecting an external tape drive
.....
124
Replacing the hot-swap hard-disk-drive
backplane ................................................................ 124
Replacing the easy-swap-drive module . . .
126
Replacing a system fan
.....
128
Replacing the front panel board .............................129
Replacing the front VGA and USB module .
.
131
Replacing the riser card assembly . . . .
.
133
Replacing the coin-cell battery . . . . .
.
135
For service technician only: replacing the
system board . . . . . . . . . . . .
.
137
Completing the parts replacement ................................
142
Reinstalling the server cover and reconnecting
cables....................................................................... 142
Updating the server configuration..........................143
Chapter 7. Troubleshootingand
diagnostics
................................................
145
Troubleshooting procedure.............................................145
Viewing the status and diagnostic LEDs.......................145
Viewing the system event log.........................................146
Basic troubleshooting tables...........................................146
Lenovo ThinkServer Deployment Manager
program problems ....................................................146
Optical drive problems.............................................146
Storage drive problems............................................147
Memory module problems...................................... 148
Keyboard, mouse, and USB device
problems.................................................................... 149
Chapter8.Getting information, help,
and service .................................................151
Information resources ..................................................... 151
Using the documentation........................................ 151
ThinkServer Web site.............................................. 151
Lenovo Support Web site ....................................... 151
Help and service.............................................................. 152
Before you call.......................................................... 152
Calling for service .................................................... 152
Using other services................................................ 153
Purchasing additional services .............................. 153
Appendix A.Notices.................................155
Trademarks...........................................................................156
Important notes................................................................ 156
Recycling information...................................................... 156
Battery return program............................................ 156
Requirement for batteries containing
perchlorate................................................................ 158
Recycling information for Brazil............................. 158
Particulate contamination............................................... 158
Important WEEE information.......................................... 159
Restriction of Hazardous Substances (RoHS)
Directive............................................................................ 160
China RoHS.............................................................. 160
Turkish RoHS............................................................ 161
India RoHS................................................................ 161
European Union RoHS............................................ 161
Ukraine RoHS........................................................... 161
German Ordinance for Work gloss statement. . . 161
Export classification notice
......
161
Electronic emission notices............................................ 161
Federal Communications Commission (FCC)
Statement................................................................. 161
Eurasian compliance mark............................................. 164
Japan VCCI Class A compliance statement . . . 164
ENERGY STARmodelinformation
......
164
Index.............................................................167
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
Safety information
Note: Before using the product, be sure to read and understand the multilingual safety instructions on the
documentation disc that comes with the product.
Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no disco de documentação
que o acompanha.
na
disku s dokumentacijom koji dobivate uz proizvod.
na
disku, kterýs ním byl dodán.
Før du bruger produktet, skal du sørge for at læse og forståde sikkerhedsforskrifter, der findes på flere
sprog, påden dokumentationsdisk, der følger med produktet.
Lue tuotteen mukana toimitetulla tietolevylläolevat monikieliset turvaohjeet ennen tämän tuotteen käyttöä.
Avant d'utiliser le produit, veillez àbien lire et comprendre les instructions de sécuritémultilingues figurant
sur le disque de documentation fourni avec le produit.
Vor Verwendung des Produkts sollten Sie unbedingt die mehrsprachigen Sicherheitsanweisungen auf dem
Datenträger mit der Dokumentation lesen, der im Lieferumfang des Produkts enthalten ist.
rtelmezze a termékhez kapott dokumentációs
lemezen található, több nyelven rendelkezésre állóbiztonsági
Prima di utilizzare il prodotto, accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue
disponibili sul disco della documentazione fornito con il prodotto.
製品をご使用になる前に、製品に付属のドキュメンテーション・ディスクに収録されているマルチリンガ
ルの安全上の注意を読んで理解してください。
제품을 사용하기 전에 제품과 함께 제공되는 문서 디스크의 다국어 안전 지침을 주의 깊게 읽어보십시오.
Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de
documentatieschijf van het product hebt gelezen en begrijpt.
© Copyright Lenovo 2014, 2016 iii
produktem.
Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam no
disco de documentação fornecido com o produto.
Înainte de a uti- de
produsul.
Før du bruker produktet, mådu lese og forståden flerspråklige sikkerhetsinformasjonen påplaten med
dokumentasjon som følger med produktet.
在使用本产品之前，请务必先阅读和了解产品附带的文档光盘中的多语言安全说明。
Pre koja
proizvod.
Pred dokumentáciou
dodanom s produktom.
disku z dokumentacijo, ki ste ga dobili z izdelkom.
Antes de utilizar el producto, asegúrese de leer y comprender las instrucciones de seguridad multilingüesdel
disco de documentación que se proporciona con el producto.
Var noga med att läsa säkerhetsinstruktionerna pådokumentationsskivan som följer med produkten innan
du börjar använda produkten.
使用本產品之前，請務必閱讀並瞭解產品隨附的文件光碟上的多國語言版本安全資訊。
Bu ürünükullanmadan önce ürünle birlikte gönderilen belge diskindeki birden fazla dilde sunulan güvenlik
olun.
Important: For translated versions of the caution or danger statement, refer to the Safety, Warranty, and
Support Information document.
Ensure that you read and understand all caution and danger statements in this document before you perform
the procedures. Read and understand any additional safety information that is included with the server or
optional device before you install, remove, or replace the device.
iv
ThinkServer RD350G User Guide and Hardware Maintenance Manual
Statement 1
DANGER
Statement 2
DANGER
© Copyright Lenovo 2014, 2016 v
ent om cables
connect cables perform maintenance,
oduct electrical orm.
Connect cor wir electrical outlet.
cor connect complet
Connect wir oduct.
connect cables.
Never when ther
the cor ems, networks, modems befor
the otherwise the ocedur
Connect cables the when
oduct
cables devices.
cables ors.
devices
cables ors.
cables devices.
Danger eplaced.
the the same
ecommended the manufactur can
immerse
mor 100°C
Repair
the
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Statement 4
lb)
lb)
(121.2 lb)
< 32 kg (70.5 lb)
< 55 kg (121.2 lb)
< 100 kg (220.5 lb)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. Toremove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
Some the
when star the with optical
the
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to a power source that is easily accessible
in case it needs to be disconnected.
Statement 7
CAUTION:
If the device has doors, ensure that you remove or secure the doors before moving or lifting the
device to protect against personal injury. The doors will not support the weight of thedevice.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.
Statement 9
CAUTION:
Disconnect the hot-swap fan cables before removing the fan from the device to protect against
personalinjury.
Statement 10
CAUTION:
The following label indicates a sharp-edge hazard.
© Copyright Lenovo 2014, 2016 vii
Statement 11
CAUTION:
The following label indicates a potential heat hazard.
Statement 12
DANGER
Statement 13
CAUTION:
Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails.
Statement 14
CAUTION:
Some accessory or option board outputs exceed Class 2 or limited power source limits. You
must install the appropriate interconnecting cabling in accordance with your local electrical code
requirements.
Statement 15
CAUTION:
The power-control button on the device may put the device in standby mode instead of turning off
the device. In addition, the device might have multiple connections to dc power. Toremove all
electrical current from the device, ensure that all connections to dc power are disconnected at
the dc power input terminals.
viii
ThinkServer RD350G User Guide and Hardware Maintenance Manual
pot
these electrical ements ent
the
Statement 16
CAUTION:
Toreduce the risk of electric shock or energy hazards:
•
This equipment must be installed by trained service personnel in a restricted-access location, as
defined by your local electrical code and the latest edition of IEC 60950.
•
The branch circuit overcurrent protection must be rated in accordance with local electrical code
requirements.
•
Use 1.3 mm2 or 16 American Wire Gauge (AWG) copper conductor only, not exceeding 3 meters
in length.
•
Torque the wiring-terminal screws to 1.4 newton-meters or 12 inch-pounds.
•
Provide a readily available, approved and rated disconnect device in the field wiring.
Statement 17
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical instruments.
Statement 18
CAUTION:
Do not place any object on top of rack-mounted products.
Statement 19
CAUTION:
Hazardous moving parts. Keep fingers and other body parts away.
© Copyright Lenovo 2014, 2016 ix
Statement 20
CAUTION:
A lithium ion battery is provided. Toavoid possible explosion, do not burn the battery. Replace the
battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local
regulations.
Products that are not assessed
Typical products that are not assessed include but not limited to the following:
Server and IT-rack components (for example, uninterruptible power supplies and current distribution
systems)
Devices in IT rooms (for example, bulk storage units and network products)
Industrial low-voltage switchgear
Safety inspection guide
The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each
machine was designed and built, required safety items were installed to protect users and servicetechnicians
from injury. This guide addresses only those items. Youshould use good judgment to identify potential safety
hazards due to attachment of non-ThinkServer features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock)
Explosive hazards, such as a damaged Cathode Ray Tube(CRT) monitor or a bulging capacitor
Mechanical hazards, such as loose or missing hardware
Todetermine whether there are any potentially unsafe conditions, use the following checklist at the beginning
of every service task. Begin the checks with the power off, and the power cords disconnected.
Checklist:
1.
Check exterior covers for damage (loose, broken, or sharp edges).
2.
Power off the server. Disconnect the power cords.
3.
Check the power cord for:
a.
A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and the frame ground.
b.
The power cord should be the authorized type specified for your server. Go to:
http://www.lenovo.com/serviceparts-lookup.
c.
Insulation must not be frayed or worn.
4.
Check for cracked or bulging batteries.
5.
Remove the cover.
6.
Check for any obvious non-ThinkServer alterations. Use good judgment as to the safety of any
non-ThinkServer alterations.
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
7.
Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
8.
Check for worn, frayed, or pinched cables.
9.
Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Groundingrequirements
Electrical grounding of the server is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.
© Copyright Lenovo 2014, 2016 xi
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
Chapter 1. General information
This chapter provides some general information about your product.
This chapter contains the following items:
1
2
Introduction
This document for your Lenovo® ThinkServer® product contains information about the server features,
specifications, component locations, configuration instructions, hardware replacement procedures, and
basic troubleshooting and diagnostics.
Your server comes with a documentation disc that contains various server documents to help you use and
maintain the server. Meanwhile, your server comes with the Lenovo ThinkServer Deployment Manager
program that provides a convenient solution for configuring the server and installing an operating system.
The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from
Lenovo. Read the LLW on the documentation disc that comes with your server. A printable generic version
of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_01. If
you cannot obtain the LLW through the documentation disc or Lenovo Web site, contact your local Lenovo
office or reseller to obtain a printed version of the LLW,free of charge.
For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject
to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the
Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not
listed, contact your Lenovo reseller or Lenovo marketing representative.
To obtain the most up-to-date information about the server, go to:
http://www.lenovo.com/thinkserver
Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and
download documentation or device drivers and updates. To access the Lenovo Support Web site, go to:
http://www.lenovo.com/support
© Copyright Lenovo 2014, 2016 1
Record information about your server in the following table. Youwill need the information if you ever need
to have your server serviced.
For where to find the product information label on the chassis, see number
15.
Youcan register your server with Lenovo by following the instructions at:
http://www.lenovo.com/register
When you register your server, information is entered into a database, which enables Lenovo to contact
you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.
Server documentation
This topic provides general descriptions of the various documentation for your server and instructions on
how to obtain all the documentation.
Printed documents
The following documents are printed out and contained in your server package.
Read Me First
This is a multilingual document you should read first. This document guides you to read the complete
warranty, support, and safety information on the documentation disc that comes with your server before
using the product. This document also provides information about how to find the most up-to-date
information on the Lenovo Support Web site.
Rack Installation Instructions
This document provides instructions on how to install your server into a standard rack cabinet by using
the rail kit shipped with the server.
Note: A printed English version of this document is included in your server package. PDF versions of
other languages are provided on the documentation disc that comes with the server.
2
ThinkServer RD350G User Guide and Hardware Maintenance Manual
oduct name
model
(S/N)
chase
Documentation disc
The documentation disc, which comes with your server, contains various documents for your server in
Portable Document Format (PDF) and HyperText Markup Language (HTML). The documentation disc is not
bootable. Toview the documents on the disc, you will need a computer with a Web browser and the Adobe
Reader program, which is available for download at:
http://www.adobe.com
To start the documentation disc, insert the disc into the optical drive. The disc is AutoPlay enabled and
starts automatically in most Microsoft® Windows® environments. If the disc fails to start or if you are using a
Linux® operating system, open the launch.htm file located in the root directory of the disc.
Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information
and download documentation or device drivers and updates. Some information in the documents on the
documentation disc might change without notice after the first release of the disc. Youcan always obtain all
the most up-to-date documentation for your server from the Lenovo Web site at:
http://www.lenovo.com/UserManuals
The following documents are on the documentation disc that comes with your server:
Safety, Warranty, and Support Information
This is a multilingual document that includes all the safety statements for your product in more than 30
languages. Be sure to read and understand all the safety statements before using the product. This
document also includes the Lenovo warranty statement, Customer Replaceable Units (CRUs) information,
and information about how to contact the Lenovo Customer Support Center.
Lenovo License Agreement
This document includes the terms and conditions of the Lenovo License Agreement.
User Guide and Hardware Maintenance Manual
This document provides detailed information to help you get familiar with your server and help you use,
configure, and maintain your server.
Rack Installation Instructions
This document provides instructions on how to install your server into a standard rack cabinet by using
the rail kit shipped with the server.
ThinkServer System Manager User Guide
This document provides information about server remote management. This document is in English only.
You might find this document on the documentation disc that comes with your server. If not, download it
from the Lenovo Web site at:
http://www.lenovo.com/UserManuals
Note: Toobtain advanced remote management functions, install a ThinkServer System Manager Premium
(TSM Premium) module on the TSM Premium connector on the system board. See removing
69.
MegaRAID SAS Software User Guide
This document provides information about Redundant Array of Independent Disks (RAID) and how to
use the utility programs to configure, monitor, and maintain your server RAID and related devices. This
document is in English only.
Other documents
Youmight find other documents for the Host Bus Adapter (HBA), Ethernet card, or other optional parts
on the documentation disc.
Chapter 1. General information
3
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
Chapter 2. Server setup road map
This chapter provides a general road map to guide you through setting up your server.
The server setup procedure varies depending on the configuration of the server when it was delivered. In
some cases, the server is fully configured and you just need to connect the server to the network and an
ac power source, and then you can turn on the server. In other cases, the server needs to have hardware
features installed, requires hardware and firmware configuration, and requires an operating system to
be installed.
The general procedure for setting up your server is:
1.
Unpack the server package. See 7.
2.
Install any required hardware or server option. See the related topics in
on page 55.
3.
If you have a rail kit, install your server into a standard rack cabinet. See the Rack Installation Instructions
that comes with the server.
4.
Connect the Ethernet cable and power cords to the server. See page
21 to locate the connectors.
5.
Turnon the server to verify operation. See 41.
6.
Review the Unified Extensible Firmware Interface (UEFI) settings and customize as needed. See
43.
7.
Configure RAID and install the operating system and basic drivers. See ThinkServer
13 and 50.
8.
Install any additional drivers needed for added features. Refer to the instructions that come with the
hardware option.
9.
Configure Ethernet settings in the operating system by referring to the operating system help. This
step is not required if the operating system was installed using the Lenovo ThinkServer Deployment
Manager program.
10.
Check for firmware and driver updates. See 53.
11.
Install other applications. Refer to the documentation that comes with the applications that you want to
install.
© Copyright Lenovo 2014, 2016 5
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ThinkServer RD350G User Guide and Hardware Maintenance Manual
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