Lenovo ThinkSystem DM5100F Operating manual

ThinkSystem DM5100F
Hardware Installation and Maintenance Guide
Machine Type: 7D3

Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your
system, which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
Fourth Edition (March 2023)
© Copyright Lenovo 2021 2023.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-
05925.

Contents
Safety . . . . . . . . . . . . . . . . . . iii
Chapter 1. Introduction . . . . . . . . . 1
System package contents. . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . 1
Management software . . . . . . . . . . . . . 3
Tech Tips . . . . . . . . . . . . . . . . . . 3
Security advisories . . . . . . . . . . . . . . 3
Chapter 2. System components. . . . . 5
Front view . . . . . . . . . . . . . . . . . . 5
Rear view . . . . . . . . . . . . . . . . . . 6
Rear view LEDs . . . . . . . . . . . . . . . . 8
PCIe slots . . . . . . . . . . . . . . . . . 10
Chapter 3. System installation and
setup . . . . . . . . . . . . . . . . . . 11
Quick guide . . . . . . . . . . . . . . . . 11
Detailed guide . . . . . . . . . . . . . . . 11
Preparing for installation . . . . . . . . . 11
Installing the hardware . . . . . . . . . . 12
Cabling controllers . . . . . . . . . . . . 13
Completing system setup and configuration . . 20
Chapter 4. Hardware replacement
procedures . . . . . . . . . . . . . . . 23
Replacing a power supply . . . . . . . . . . . 23
Replacing a power supply . . . . . . . . . 23
Completing the replacement process . . . . 24
Replacing a fan . . . . . . . . . . . . . . . 25
Shutting down the impaired node . . . . . . 25
Removing the controller module . . . . . . 25
Replacing a fan . . . . . . . . . . . . . 27
Reinstalling the controller module . . . . . . 27
Completing the replacement process . . . . 29
Replacing the controller module . . . . . . . . 29
Shutting down the impaired controller . . . . 30
Replacing the controller module hardware . . 30
Running diagnostics . . . . . . . . . . . 41
Completing the replacement process . . . . 41
Replacing a DIMM. . . . . . . . . . . . . . 42
Shutting down the impaired controller . . . . 42
Removing the controller module . . . . . . 42
Replacing a DIMM . . . . . . . . . . . . 45
Installing the controller module . . . . . . . 46
Running diagnostics . . . . . . . . . . . 49
Completing the replacement process . . . . 49
Replacing the boot media . . . . . . . . . . . 49
Pre-shutdown checks for onboard encryption
keys . . . . . . . . . . . . . . . . . 50
Shutting down the impaired controller . . . . 53
Removing the controller module . . . . . . 53
Replacing the boot media . . . . . . . . . 56
Transferring the boot image to the boot
media . . . . . . . . . . . . . . . . . 57
Booting the recovery image . . . . . . . . 60
Completing the replacement process . . . . 62
Replacing the real-time clock battery . . . . . . 62
Shutting down the impaired controller . . . . 63
Removing the controller module . . . . . . 63
Replacing the RTC battery . . . . . . . . . 66
Reinstalling the controller module . . . . . . 68
Completing the replacement process . . . . 70
Replacing mezzanine cards . . . . . . . . . . 70
Shutting down the impaired controller . . . . 70
Removing the controller module . . . . . . 71
Replacing or installing a mezzanine card . . . 74
Reinstalling the controller module . . . . . . 75
Completing the replacement process . . . . 76
Replacing the NVMEM battery . . . . . . . . . 76
Shutting down the impaired controller . . . . 76
Removing the controller module . . . . . . 77
Replacing the NV battery . . . . . . . . . 78
Installing the controller module . . . . . . . 80
Running diagnostics . . . . . . . . . . . 81
Completing the replacement process . . . . 81
Replacing the chassis . . . . . . . . . . . . 82
Shutting down the controllers when replacing
a chassis . . . . . . . . . . . . . . . 82
Removing the controller modules . . . . . . 83
Moving drives to the new chassis . . . . . . 83
Replacing a chassis from within the
equipment rack or system cabinet. . . . . . 84
Installing the controller modules . . . . . . 84
Running diagnostics . . . . . . . . . . . 85
Completing the replacement process . . . . 86
Chapter 5. System level
diagnostics. . . . . . . . . . . . . . . 87
Introduction to system-level diagnostics . . . . . 87
Scan system . . . . . . . . . . . . . . . . 87
Test system . . . . . . . . . . . . . . . . 90
Test example: Run CPU Test . . . . . . . . 91
Test memory . . . . . . . . . . . . . . . . 92
© Copyright Lenovo 2021, 2023 i

Configure Memory Test Range . . . . . . . 93
Memory Test Selection and Loop Count . . . 93
Show VPD information . . . . . . . . . . . . 96
Show FW revision . . . . . . . . . . . . . . 98
Show MAC address . . . . . . . . . . . . . 98
Show logs . . . . . . . . . . . . . . . . . 99
Show Logs Selection . . . . . . . . . . . 100
Reboot (BMC power cycle) controller to
LOADER . . . . . . . . . . . . . . . . 102
Appendix A. Getting help and
technical assistance . . . . . . . . . . 103
Before you call . . . . . . . . . . . . . . . 103
Collecting service data . . . . . . . . . . . . 104
Contacting Support . . . . . . . . . . . . . 104
Appendix B. Notice of Privacy
Practices . . . . . . . . . . . . . . . . 105
Appendix C. Notices. . . . . . . . . . 107
Trademarks . . . . . . . . . . . . . . . . 108
Important notes . . . . . . . . . . . . . . . 108
Particulate contamination . . . . . . . . . . . 108
ASHRAE class compliance information. . . . . . 110
Telecommunication regulatory statement. . . . . 110
Electronic emission notices . . . . . . . . . . 110
Taiwan region BSMI RoHS declaration . . . . 111
Taiwan Region import and export contact
information . . . . . . . . . . . . . . . . 111
Index . . . . . . . . . . . . . . . . . . 113
ii ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
在安装本产品之前，请仔细阅读 Safety Information （安全信息）。
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright Lenovo 2021, 2023 iii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
iv ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Chapter 1. Introduction
This chapter provides a brief introduction to your system. This chapter contains information about product
specifications, management software, tech tips, and security advisories.
System package contents
When you receive your system, verify that the shipment contains everything that you expected to receive.
The system package includes the following items:
Note: Items marked with asterisk (*) are available on some models only.
• 1 DM5100F unit
• 2 Rail kit*. Detailed instructions for installing the rail kit are provided in the package with the rail kit.
• 3 Material box, including items such as cable management arm*, accessory kit, power cords* and
documentation
Specifications
The following information is a summary of the features and specifications of the DM5100F storage unit.
Depending on the model, some features might not be available, or some specifications might not apply.
Table 1. Storage specifications
Specification Description
Dimension • 2U
• Height: 87 mm (3.43 inches)
• Width:
– With mounting flanges: 483 mm (19.0 inches)
– Without mounting flanges: 447 mm (17.6 inches)
• Depth: 543 mm (21.38 inches)
Weight 24.6 kg (54.3 lb)
Processor • Intel 2.1 GHz 12-core processor
• One 12-core processors per node
• 24 total processor core per system
Power supplies Two hot-swap power supplies for redundancy support
Memory • Memory: 64 GB per node, 128 GB in total
• NVRAM: 8 GB per node, 16 GB in total
• Type:
– DDR4-2666, dual-rank, 32 GB ECC RDIMM
Note: 8 GB of NVRAM used from controller 64 GB memory.
© Copyright Lenovo 2021, 2023 1

Table 1. Storage specifications (continued)
Specification Description
Expansion slots • Two PCIe mezzanine slots per node
• Four PCIe mezzanine slots per system
For detailed information, see “Rear view” on page 6.
Input/Output (I/O) features Rear panel (per node):
• Two 25 GbE SFP28 connectors(for cluster and HA interconnect)
• Two 10 Gbase-T RJ45 connectors
• One RJ-45 1 GbE management port
• One RJ-45 console port
• One Micro-USB console port
• One USB Type-A connector (Netboot & OS update)
Storage controller adapters • 4-port 25Gb Ethernet, SFP28 port
• 2-port 100Gb Ethernet, QSFP28 port
• 4-port 32GB Fiber Channel, SFP+ port
System fans • Five hot-swap system fans per node
• System can operate with a single fan failure
Electrical input The storage system supports up to two hot-swap power supplies for node for
redundancy.
Powr supply 100–120 V ac 200–240 V ac
1600-watt 80 PLUS
Platinum
(50–60 Hz) (50–60 Hz)
No Yes
Note:
The system supports 200–220 V only.
Acoustical noise emissions • Sound power: 7.2 bels
• Sound pressure: 69.1 dBA
Environment The system is supported in the following environment:
• Air temperature:
– Operating: ASHRAE class A2: 10–35°C (50–95°F)
– Shipping or storage: -40–70°C (-40–158°F)
• Maximum altitude:
– Operating: 3048 m (10000 ft)
– Shipping or storage: 12 192 m (40000 ft)
• Relative humidity (non-condensing):
– Operating: ASHRAE class A2: 8%–80%; maximum dew point: 21°C (70°F)
– Shipping or storage: 10%–95%
Your storage complies with ASHARE class A2 specifications. For detailed
information, see “ASHRAE class compliance information” on page 110.
2ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Management software
ONTAP is available for managing your system. For detailed information about how to use ONTAP, go to:
http://thinksystem.lenovofiles.com/help/topic/ontap_software/overview.html
Tech Tips
Lenovo continually updates the support website with the latest tips and techniques that you can use to solve
issues that you might have with your system. These Tech Tips (also called retain tips or service bulletins)
provide procedures to work around issues related to the operation of your system.
To find the Tech Tips available for your system:
1. Go to http://datacentersupport.lenovo.com and navigate to the support page for your system.
2. Click How-tos & Solutions.
Expand Symptom to choose a category for the type is problem that you are having.
Security advisories
Lenovo is committed to developing products and services that adhere to the highest security standards in
order to protect our customers and their data. When potential vulnerabilities are reported, it is the
responsibility of the Lenovo Product Security Incident Response Team (PSIRT) to investigate and provide
information to our customers so they may put mitigation plans in place as we work toward providing
solutions.
The list of current advisories is available at the following site:
https://datacentersupport.lenovo.com/product_security/home
Chapter 1.Introduction 3

4ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Chapter 2. System components
This section provides information to help you locate your DM5100F components.
Front view
The following illustration shows the front view of the DM5100F with the front bezel removed.
Front view without bezel
Figure 1. Front view without bezel
1 Chassis power LED 2 System attention LED
3 Location LED 4 Drive activity LED
5 Drive fault LED 6 Shelf ID
1 Chassis power LED
The power status LED helps you to determine the current power status.
Status Color Description
Solid on Green The system is on and running.
Off None No power supply is delivering power to the system.
2 System attention LED
The system attention LED provides basic diagnostic functions for your storage system. If the system
attention LED is lit, one or more LEDs elsewhere in the system might also be lit to direct you to the source of
the error.
© Copyright Lenovo 2021, 2023 5

Status Color Description Action
On Yellow An error has been detected on the system. Causes
might include but not limited to the following errors:
• A fan failure
• A memory error
• A storage failure
• A PCIe device failure
• A power supply failure
• A port failure
• A system board error
Check the event log to determine
the exact cause of the error.
Off None The system is off, or the system is on and working
correctly.
None.
3 Location LED
The blue system location LED is used to visually locate a system.
4 Drive activity LED
The drive activity LED is used to determine the status of a drive.
Status Color Description Action
On Green Drive has power. None.
Blinking Green Drive servicing IO. None.
5 Drive fault LED
The drive fault LED is used to determine the status of a drive.
Status Color Description Action
On Amber An error has occurred with the drive. Replace the drive.
Blinking Amber Drive rebuild action is underway. None.
Off None The drive is working normally. None.
6 Shelf LED
The shelf ID is used to show the ID number of the shelf. Each shelf in a configuration needs to have a unique
ID.
Rear view
The rear view of the storage provides access to the system connectors and components.
6ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Figure 2. Rear view with dual, high availabilit , nodes
1 Top controller, node A 2 Bottom controller, node B
Figure 3. Rear view of controller nodes
1 Host Interface Card slot 1 2 Host Interface Card slot 2
3 Power Supply 4 RJ-45 console port
5 USB Type-A port 6 Micro-USB console port
7 1 GbE RJ-45 management port 8 10 Gbase-T Ethernet RJ45 ports (2)
9 25 GbE SFP28 connectors (2)
1 2 Host Interface Card (HIC) slots
You can find the Host Interface Card (HIC) slot numbers on the rear of each controller.
3 Power supply
The hot-swap redundant power supplies help you avoid significant interruption to the operation of the
system when a power supply fails.
On each power supply, there are multi-color status LEDs near the power cord connector. For information
about the status LEDs, see “Rear view LEDs” on page 8.
4 RJ-45 console port
The RJ-45 console port connection provides serial access to the nodes BMC management network device.
5 USB Type-A port
The USB Type-A port is a Read-Only connection that can be used for ONTAP netboot and system updates.
6 Micro-USB console port
Chapter 2.System components 7

The Micro-USB console port connection provides serial access to the nodes BMC management network
device.
7 1 GbE RJ-45 management port
The RJ-45 console port connection provides 1 Gb Ethernet connectivity to the node for systems
management using the DM Storage Manager.
8 10 GbE RJ-45 console ports (2)
Each controller includes two 10 Gb Ethernet ports that are used for host I/O connectivity.
9 25 GbE SFP28 connectors (2)
Each controller includes two 25 Gb Ethernet ports that are used to provide node-to-node clustering or switch
node clustering on a DM5100F.
Rear view LEDs
The illustration in this section shows the LEDs on the rear of the storage unit.
Figure 4. Rear view LEDs
Table 2. LEDs on the rear of the s stem
1 RJ45 management port link LED 2 RJ45 management port link LED
3 NVMEM discharge LED 4 Controller location LED
5 Controller attention LED 6 Controller activity LED
7 10 GbE port link LEDs (2) 8 10 GbE port activity LEDs (2)
9 25 GbE port link LEDs (2) 10 25 GbE port attention LEDs (2)
11 Power supply LED
1 2 RJ45 management port status LEDs
The RJ45 management port is a 1Gb Ethernet port that has two status LEDs.
Status LED Status Color Description
1 RJ45 management port
link LED
On Green A link is established between the port and
some upstream device.
Off None No link is established.
2 RJ45 management port
activity LED
Blinking Green Traffic is flowing over the connection.
Off None No traffic is flowing over the connection.
8ThinkSystem DM5100F Hardware Installation and Maintenance Guide

3 NVMEM discharge LED
The NVMEM discharge LED provides the status of ONTAP running on the controller.
Status Color Description
Blinking Green NVMEM destage events are occurring.
Solid Green NVMEM destage events completed successfully.
Off None The system is running normally and the NVMEM is
ready if ONTAP is running.
4 Controller location LED
The controller location LED is a blue LED that helps to show the location of a specific controller in a system.
5 Controller attention LED
The controller attention LED indicates that there is an issue with a controller. Check other LEDs and event
logs to determine the cause of the issue.
Status Color Description
On Amber The controller has a fault.
Off None The controller is operating normally.
6 Controller activity LED
The controller activity LED provides the status of ONTAP running on the controller.
Status Color Description
Blinking Green The controller is running ONTAP. The length of time the
light remains on is proportional to the controller activity.
Off None ONTAP is not running on the controller.
7 8 10 Gb Ethernet RJ45 port status LEDs
The Ethernet port has two status LEDs.
Status LED Status Color Description
7 10 GbE port link LEDs (2) On Green A connection is established between the port
and some upstream devices.
Off None No connection is established on the port.
8 10 GbE port activity LEDs
(2)
Blinking Green Traffic is flowing over the connection.
Off None No traffic is flowing over the connection.
9 10 25 Gb Ethernet port status LEDs
The Ethernet port has two status LEDs.
Status LED Status Color Description
9 25 GbE port link LEDs (2) On Green A connection is established on the port.
Chapter 2.System components 9

Status LED Status Color Description
Off None No connection is established on the port.
10 25 GbE port attention
LEDs (2)
On Amber The port requires attention.
Off None The port operates normally.
11 Power supply LED
The power supply has a multi-color status LED.
Status Color Description
On Green The power supply is connected to the AC power source.
Red The power supply is failed or the AC power source is
removed.
Off None The system is off.
PCIe slots
The DM5100F supports two (2) x16 PCIe mezzanine host interface cards (HIC) per controller. These slots are
used to add extra adapters for host, storage, or cluster connectivity. The tables below show the supported
adapters, the max number supported per controller and the adapter slot priority.
Host interface card support
Name Option PN Feature
Code
Plug Type Supported
Protocol(s)
Per
Controller
Slot Priority
Host Interface
HIC, 10/25Gb
iSCSI,4-ports 4C57A67132 BEVQ SFP28 Ethernet 10/
25Gb 2 2,1
HIC, 16/32Gb
FC,4-ports 4C57A67133 BEVP SFP+ Fibre Channel
8/16/32 Gb
NVMe/FC 8/
16/32 Gb
2 2,1
Expansion
HIC, 2x100Gb
NVMe-RoCE,2-
ports1
4C57A67134 BEVR QSFP28 Ethernet
100Gb 1 1
1: Used with DM240N expansion, restricted to 100 GbE only.
10 ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Chapter 3. System installation and setup
Quick guide
This guide gives graphic instructions for a typical installation of your system from racking and cabling,
through initial system bring-up. Use this guide if you are familiar with installing Lenovo systems.
Access the Installation and Setup Instructions PDF poster: DM5100F Systems Installation and Setup
Instructions
Detailed guide
This guide gives detailed step-by-step instructions for installing a typical Lenovo system. Use this guide if
you want more detailed installation instructions.
Preparing for installation
To install your DM5100F system, you need to create an account and register the system. You also need to
inventory the appropriate number and type of cables for your system and collect specific network
information.
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You need to have access to the Lenovo Press for information about site requirements as well as additional
information on your configured system.
Lenovo Press
Attention: Customers with specific power requirements must check Lenovo Press for their configuration
options.
You need to provide the following at your site:
• Rack space for the storage system
• Phillips #2 screwdriver
• Additional networking cables to connect your system to your network switch and laptop or console with a
Web browser
PPrroocceedduurree
Step 1. Unpack the contents of all boxes.
Step 2. Record the system serial number from the controllers.
Step 3. Set up your account:
a. Log in to your existing account or create an account.
Lenovo Support Registration
b. Register your system.
Lenovo Product Registration
Step 4. Inventory and make a note of the number and types of cables you received.
© Copyright Lenovo 2021, 2023 11

The following table identifies the types of cables you might receive. If you receive a cable not listed
in the table, see Lenovo Press to locate the cable and identify its use.
Lenovo Press
Type of cable Part number and
length
Connector type For...
25 GbE cable
(SFP28)
7Z57A03557, 1m
7Z57A03558, 3m
7Z57A03559, 5m
Cluster interconnect/HA
and Ethernet data
(order-dependent)
100 GbE cable
(QSFP28)
7Z57A03561, 1m
7Z57A03562, 3m
7Z57A03563, 5m
Storage (order-
dependent)
Optical cables 4Z57A10845, .5M
LC-LC OM4
4Z57A10846, 1M LC-
LC OM4
4Z57A10847, 3M LC-
LC OM4
4Z57A10848, 5M LC-
LC OM4
4Z57A10849, 10M
LC-LC OM4
4Z57A10850, 15M
LC-LC OM4
Fiber channel or
Ethernet data (order-
dependent)
RJ-45 (order
dependant)
Various Management and
Ethernet network
Micro-USB
console cable
Not applicable Console connection
during software setup
Power cables Various Powering up the system
Step 5. Review the DM5100F Installation and Setup Instructions or Cluster Management Using Storage
Manager and collect the required information listed in that guide.
DM5100F Installation and Setup Instructions
Cluster Management Using ThinkSystem Storage Manager for DM Series
Installing the hardware
You need to install your system in a 4-post rack or Lenovo system cabinet, as applicable.
PPrroocceedduurree
Step 1. Install the rail kits, as needed.
Step 2. Install and secure your system using the instructions included with the rail kit.
Note: You need to be aware of the safety concerns associated with the weight of the system.
Step 3. Identify and manage cables because this system does not have a cable management device.
12 ThinkSystem DM5100F Hardware Installation and Maintenance Guide

Step 4. Place the bezel on the front of the system.
Cabling controllers
There is required cabling for your platform's cluster using the two-node switchless cluster method or the
cluster interconnect network method. There is optional cabling to the Fibre Channel or iSCSI host networks
or direct-attached storage. This cabling is not exclusive; you can have cabling to a host network and storage.
Cabling controllers to a cluster
You can cable the controllers to a cluster by using the two-node switchless cluster method or by using the
cluster interconnect network.
Cabling a two node switchless cluster
The management, Fibre Channel, and data or host network ports on the controller modules are connected to
switches. The cluster interconnect ports are cabled on both controller modules.
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You must have contacted your network administrator for information about connecting the system to the
switches.
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Be sure to check the illustration arrow for the proper cable connector pull-tab orientation.
Pull-tab
Note: As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn
it around and try again.
PPrroocceedduurree
Step 1. Use the step-by-step instructions to complete the cabling between the controllers and to the
switches:
Chapter 3.System installation and setup 13

Step Perform on each controller
1
Cable the cluster interconnect ports to each other with the 25GbE cluster interconnect cable
:
• e0c to e0c
• e0d to e0d
2
Cable ports 1a through 1d to data or host network switches:
Cable ports 2a through 2d to the FC host network switches:
14 ThinkSystem DM5100F Hardware Installation and Maintenance Guide