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P/N 11X1111 E.C. 1X1111
© 2004 Lexmark International, Inc. All rights reserved.
Symptom Diagnosis Solution
The Power light is not lit Is the power cord pushed all the way into the printer? Disconnect the power cord from the wall outlet, and then from the printer. Reconnect 
the power cord by pushing it all the way into the connector onthe printer, and then into 
the wall outlet.
Is the printer connected to a working electrical outlet? Connect the printer to an electrical outlet that other electrical devices have been using.
Software will not install Is your operating system compatible with the printer? The printer supports these operating systems:
• Windows 98, Windows Me, Windows 2000, and Windows XP
• Mac OS X versions 10.1.5, 10.2.3–2.8, and 10.3.0–3.4.
The control panel displays text 
in the wrong language Did you select a language? 1Press Menu.
2Press the down arrow button until you reach the last item.
3Press the up arrow button twice.
4Press the right arrow button until the language you want appears on the control 
panel display.
5Press Select to select that language.
•Refer to your User’s Guide.
•Visit our Web site: http://support.lexmark.com/.
•Call us at 1-800-332-4120. 
Monday–Friday (9:00 AM–9:00 PM EST)
Saturday (Noon–6:00 PM EST)
Note: Phone number and support times may change without notice.
Record the following information (located on your store receipt and the back 
of your printer) and have it ready when you contact us so that we may serve 
you faster:
Machine Type number_____________________________
Serial number____________________________________
Date purchased__________________________________
Store where purchased____________________________
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If the installation screen 
does not run automatically, 
double-click:
Make sure your computer is on and 
attach the USB cable to your printer and 
computer.
Make sure your computer is on 
and attach the USB cable to your
printer and computer. Insert the CD.
Follow the instructions 
on the screen to 
complete the 
installation.
To prevent errors during 
installation, be sure to:
1Close all open programs.
2Temporarily disable any 
antivirus software. For help, 
refer to your program 
documentation or contact the 
software manufacturer for 
support.
Important: After installation is 
complete,remembertore-enable
your antivirus software.
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Windows 2000/XP
Windows 98/Me
3Insert the CD and click Install.
Follow the instructions on your screen to 
complete the installation.
If this install screen does not appear, click 
Start ÆRun, and type D:\setup.exe, where 
Dis the letter of your CD-ROM drive.
Click Cancel on all New Hardware windows. To prevent errors during installation, be 
sure to:
1Close all open programs.
2Temporarily disable any antivirus 
software. For help, refer to your 
program documentation or contact the 
software manufacturer for support.
Important: After installation is complete, 
remember to re-enable your antivirus 
software.
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(Windows) Install the software
(Macintosh) Install the software Need ink?
Setup troubleshooting Have a question?