LG LW8024RD User manual

www.lg.com
EN ENGLISH
*MFL72002124*
Copyright © 2023 LG Electronics Inc. All Rights Reserved
MFL72002124
Rev.01_092523
AIR CONDITIONER
Read this owner’s manual thoroughly before operating the appliance
and keep it handy for reference at all times.
OWNER’S MANUAL
TYPE : WINDOW
LW8024RD
LW1024RD
Scan to see the online manual.

TABLE OF CONTENTS
SAFETY INSTRUCTIONS ..............................................................3
IMPORTANT SAFETY INSTRUCTIONS ..........................................................4
PRODUCT OVERVIEW ..................................................................8
Exterior Parts ....................................................................................................8
Interior Parts......................................................................................................8
INSTALLATION...............................................................................9
Electrical Data...................................................................................................9
Parts Included (Appearance May Vary) ..........................................................10
Tools Needed ..................................................................................................10
How to Install the Unit .....................................................................................11
Window Requirements....................................................................................11
Storm Window Requirements .........................................................................11
Preparation of the Chassis..............................................................................12
Unit Installation................................................................................................13
OPERATION .................................................................................15
Control Panel and Remote Control .................................................................15
Wireless Remote Control ................................................................................16
Air Direction.....................................................................................................17
Additional Features ........................................................................................17
SMART FUNCTIONS....................................................................18
LG ThinQ Application ......................................................................................18
Smart DiagnosisTM ..........................................................................................19
MAINTENANCE............................................................................21
Cleaning..........................................................................................................21
TROUBLESHOOTING..................................................................22
Before Calling for Service ...............................................................................22
Normal Sounds You May Hear........................................................................22
WARRANTY..................................................................................26

3
EN
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you
and others.
All safety messages will follow the safety alert symbol and either the
word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow
instructions.
All safety messages will tell you what the potential hazard is, tell you
how to reduce the chance of injury, and tell you what may happen if the
instructions are not followed.
The following symbols are displayed on units.
This symbol indicates that this appliance uses a flammable
refrigerant. If the refrigerant is leaked and exposure to an
external ignition source, there is a risk of fire.
This symbol indicates that the Operation Manual should be
read carefully.
This symbol indicates that a service personnel should be
handling this equipment with reference to the Installation
Manual.
This symbol indicates that information is available such as the
Operating Manual or Installation Manual.

4
EN
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions,
including the following:
INSTALLATION
•Before use, the appliance must be properly installed as described in this manual.
•Contact the authorized service technician for repair or maintenance of this unit.
•Contact the installer for installation of this unit.
•When the power cord is to be replaced, replacement work shall be performed by authorized personnel
only using only genuine replacement parts.
•Installation work must be performed in accordance with the National Electric Code by qualified and
authorized personnel only.
•Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
•Always plug into a grounded outlet.
•Do not under any circumstances, cut or remove the third (ground) prong from the power cord.
•When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
•Plug in the power plug properly.
•Do not modify or extend the power cord.
•If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
•Use a dedicated circuit.
•Do not disassemble or modify the product.
•Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
•Disconnect the power cord or circuit breaker before installing or servicing the appliance.
•Keep packaging materials out of the reach of children. These materials can pose a suffocation risk to
children.
•Store and install the product where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions.
•Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
•Do not install the unit in potentially explosive atmospheres.
•Piping material, pipe routing, and installation shall include protection from physical damage in operation
and service, and be in compliance with national and local codes and standards, such as ASHRAE 15,
IAPMO Uniform Mechanical Code, ICC International Mechanical Code, or CSA B52. All field joints shall
be accessible for inspection prior to being covered or enclosed.
•In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be
supplied through an external switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.

5
EN
OPERATION
•Use this appliance only for its intended purpose.
•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
•Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
•Do not run cord under carpets or mats where it could be stepped on and damaged.
•Keep the cord out from under heavy objects like tables or chairs.
•Do not place the power cord near a heat source.
•Do not use an adaptor or plug the product into a shared outlet.
•Do not tamper with controls.
•If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact the LG Electronics Customer Information Center.
•Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out
from the outlet.
•Do not grasp the power cord or touch the appliance controls with wet hands.
•If water enters the product, turn off the power at the main circuit, then unplug the product and call for
service.
•If the product has been submerged, contact the LG Electronics Customer Information Center for
instructions before resuming use.
•Unplug the product when unused for long periods.
•Unplug the product before cleaning.
•In the event of a gas leak (propane gas, etc.) do not operate this or any other appliance. Open a window
or door to ventilate the area immediately.
•This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
•The interior of the product must only be cleaned by an authorized service center or a dealer.
•Do not use solvent-based detergent on the product. Doing so can cause corrosion or damage, product
failure, electrical shock, or fire.
•Children should be supervised to ensure that they do not play with the air conditioner.
•Do not start/stop operation by plugging/unplugging the power cord.
GROUNDING INSTRUCTIONS
•The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with
a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. The
customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the
receptacle is properly grounded. DO NOT CUT OR REMOVE THE THIRD (GROUND) PRONG FROM
THE POWER PLUG.
−Situations when the appliance will be disconnected occasionally; Because of potential safety
hazards, we strongly discourage the use of an adapter plug. However, if you wish to use an adapter,
a TEMPORARY CONNECTION may be made. Use UL-listed adapter, available from most local
hardware stores. The large slot in the adapter must be aligned with the large slot in the receptacle to
assure a proper polarity connection.
•Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance
unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through the
house wiring. The customer should have the circuit checked by a qualified electrician to make sure the
receptacle is properly grounded.
•Disconnect the power cord from the adapter, using one hand on each. Otherwise, the adapter ground
terminal might break. Do not use the appliance with a broken adapter plug.
−Situations when the appliance will be disconnected often; Do not use an adapter plug in these
situations. Unplugging the power cord frequently can lead to an eventual breakage of the ground
terminal. The wall power outlet should be replaced by a three-slot (grounding) outlet instead.

6
EN
CAUTION
To reduce the risk of minor or moderate injury to persons,
malfunction, or damage to the product or property when using this
product, follow basic precautions, including the following:
INSTALLATION
•Take care when installing the product that exhaust or condensation does not damage nearby property.
•Follow installation instructions exactly to avoid excessive vibration or water leakage.
•Wear gloves and use caution when unpacking and installing the appliance. Screws or sharp edges can
cause injuries.
•When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
•The supply and return air openings in the conditioned space may have the body of the appliance may
be installed in open areas such as false ceilings not being used as return air plenums, as long as the
conditioned air does not directly communicate with the air of the false ceiling.
OPERATION
•This appliance is not intended for use as a precision refrigeration system. Do not use it for special
purposes such as maintaining pets, food, precision machinery, or art objects.
•Make sure the air inlet and outlet are free from obstructions.
•Do not step on or place heavy objects on top of the appliance.
•Do not operate the appliance without the filter securely installed.
•Do not drink water drained from the appliance.
•Be sure to ventilate sufficiently when the air conditioner and a heating appliance such as a heater are
used simultaneously.
•Do not expose people, animals, or plants to the cold or hot wind from the air conditioner for extended
periods of time.
•Remove the batteries if the remote control is not to be used for an extended period of time.
•Never mix different types of batteries, or old and new batteries for the remote control.
•Stop using the remote control if there is a fluid leak in the battery. If your clothes or skin are exposed to
the leaking battery fluid, wash off with clean water.
•If the leaking battery fluid has been swallowed, rinse the inside of the mouth thoroughly and consult a
doctor.
•Do not recharge or disassemble the batteries.
MAINTENANCE
•Clean the filter every two weeks.
•Never touch the metal parts of the air conditioner when removing the air filter.
•Never use strong cleaning agents or solvents when cleaning the air conditioner or spray water. Use a
smooth cloth.
•Use a soft cloth to clean the appliance. Do not use waxes, thinners, or harsh detergents.

7
EN
REFRIGERANT (FOR R32 ONLY)
WARNING
•Do not use means to accelerate the defrosting process or to clean, other than those recommended
by the manufacturer.
•The appliance shall be stored in a room without continuously operating open flames (for example
an operating gas appliance) and ignition sources (for example an operating electric heater).
•Do not pierce or burn.
•Be aware that flammable refrigerants may not contain an odour.
•The installation of pipe-work shall be kept to a minimum.
•National gas regulations shall be observed.
•Mechanical connections shall be accessible for maintenance purpose.
•The appliance shall be stored in a well-ventilated area where the room size corresponds to the
room area as specified for operation.
CAUTION
•This unit contains flammable refrigerant and has special safety precautions not normally
associated with older units. Please follow all precautions and advisories.
−Use caution while handling and prevent damage to unit. Do not put any holes into product for
any reason. This can cause damage to product and prevent unit from cooling.
−Maintenance and cleaning of unit should be performed by trained personnel. Failure to properly
clean unit can result in damage to the refrigeration system and or the electrical system.
−Keep any required ventilation openings clear of obstruction.
−Service should only be performed by technicians properly trained and certified in the use of
flammable refrigerants. Any service performed by unauthorized servicers/individuals will void all
warranties.
−When storing the appliance, do not put in a room with any open flame appliance, such as gas
water heaters or furnaces. Also keep away from electric heaters. Damaged units should be
repaired before storage.
−Any person who is involved with working on or breaking into a refrigerant circuit should hold a
current valid certificate from an industry-accredited assessment authority, which authorizes their
competence to handle refrigerants safely in accordance with an industry recognized assessment
specification.
−Servicing shall only be performed as recommended by the equipment manufacturer.
Maintenance and repair requiring the assistance of other skilled personnel shall be carried out
under the supervision of the person competent in the use of flammable refrigerants.
−The appliance shall be stored so as to prevent mechanical damage from occurring.
−The refrigerant and insulation blowing gas used in the appliance require special disposal
procedures. Consult a service agent or a similarly qualified person before disposing of them.
SAVE THESE INSTRUCTIONS

8
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PRODUCT OVERVIEW
Exterior Parts Interior Parts
1
2
3
4
5
6
7
NOTE
•The feature may be changed according to the type of model.
Control Panel Evaporator
Vertical Air Deflector (Horizontal Louver) Air Guide
Horizontal Air Deflector (Vertical Louver) Shroud
Remote Control Condenser
Air Filter Compressor
Front Grille Base Pan
Cabinet Power Cord
Air Inlet
Air Outlet

9
EN
INSTALLATION
Electrical Data
The power cord may include a current interrupter
device. TEST and RESET buttons are provided
on the plug case. The device should be tested on
a periodic basis by first pressing the TEST button
and then the RESET button. If the TEST button
does not trip or if the RESET button will not stay
engaged, discontinue use of the air conditioner
and contact a qualified service technician.
for 120 V
Use Wall Receptacle Power Supply
Standard 120 V, 3-wire
grounding receptacle rated
15 A / 120 VAC / 60 Hz
Use 15 A, time
delay fuse or 15 A,
circuit breaker.
NOTE
•The feature may be changed according to the
type of model.
WARNING
•This appliance should be installed in
accordance with the National Electrical Code.
•Use of extension cords could cause serious
injury or death.
−Do not use an extension cord with this
window air conditioner.
−Do not use surge protectors or multi-outlet
adapters with this window air conditioner.
•Never push the TEST button during operation.
Doing so can damage the plug.
−Do not remove, modify, or immerse this
plug. If this device trips, the cause should be
corrected before further use.
CAUTION
•The conductors inside this cord are surrounded
by shields, which monitor leakage current.
These shields are not grounded. Periodically
examine the cord for any damage. Do not use
this product in the event the shields become
exposed. Avoid shock hazard. This unit cannot
be user-serviced. Do not open the tamper-
resistant sealed portion. All warranties and
performance will be voided. This unit is not
intended to be used as an ON/OFF switch.

10
EN
Parts Included (Appearance May Vary)
Right curtain
panel
Left curtain
panel
Foam strip
(Non-adhesive)
Foam-PE (2)
(Adhesive backed)
L bracket (3)
Support bracket
Upper Guide
NOTE
•The feature may be changed according to the type of model.
Type “A” ScrewsType “A” Screws
(14)(14)
Type “B” ScrewsType “B” Screws
(5)(5)
Tools Needed
Phillips-head screwdriverPhillips-head screwdriver Adjustable wrenchAdjustable wrench LevelLevel GlovesGloves
Tape measureTape measure Scissors or Cutting knifeScissors or Cutting knife PencilPencil

11
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How to Install the Unit
1 To prevent vibration and noise, make sure the
unit is installed securely and firmly.
2 Install the unit out of direct sunlight.
3 There should be no obstacles, such as a
fence or wall, within 20” from the back of the
cabinet because it will prevent heat radiation
of the condenser. Restriction of outside air will
greatly reduce the cooling efficiency of the air
conditioner.
Fence
Awning
Heat
radiation
Cooled air
Over 20"
30"~60"
About 1/4"
CAUTION
•DO NOT cover or block any of the side and top
louvers. All side louvers of the cabinet must
remain exposed to the outside of the structure
and unobstructed.
4 Install the unit slightly tilted so the back is
slightly lower than the front (about 1/4”). This
will force condensed water to flow to the
outside.
5 Install the unit with the bottom between
30”~ 60” above the floor level.
Window Requirements
•This unit is designed for installation in standard
double hung windows with actual opening
widths from 22” to 36”.
The top and bottom window sashes must open
sufficiently to allow a clear vertical opening of
13” from the bottom of the upper sash to the
inside sill.
22” to 36”22” to 36”
13” min13” min
NOTE
•All supporting parts should be secured to firm
wood, masonry, vinyl, fiberglass, or metal.
•This product is a window air conditioner. As
such, a standard single-hung or double-hung
window is required for proper installation. Non-
window installations, including using sleeves or
wall openings, and other installation methods
are not recommended.
Storm Window Requirements
1 Windows that include a storm window frame
may prevent the air conditioner from tilting
down toward the outside to drain properly. For
proper drainage, attach a 1” x 2” piece of wood
to the inner sill, trimmed to a length which fits
inside the window frame. The top of the wood
shim must be at least 3/4” higher than the top
of the storm window frame. Attach the wood
securely to the sill with nails or screws.
2 If necessary, attach another 1” x 2” wood strip
flush against the back of the inner sill. This will
raise the L bracket, as shown in the drawing.
Indoors
Inner Sill
Nail or screw Outer Sill
Storm
Window Frame
Wood Strip Mounted
on Top of Inner Sill
3/4" higher than
storm window fram
e
Wood Strip for
L bracket
L Bracket
Outdoors

12
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Preparation of the Chassis
1 Align holes between the upper guide and the
top of the cabinet and then install it with 3 type
A screws.
Upper GuideUpper Guide
Screws (Type A)Screws (Type A)
NOTE
•The feature may be changed according to the
type of model.
2 Insert the top and bottom rails of the curtain
panels into the upper and lower panel guides.
Fasten the curtain panels to the unit with 8
type A screws. Fasten screws behind the
curtain panel.
RightRight
CurtainCurtain
PanelPanel
Left CurtainLeft Curtain
PanelPanel
ScrewsScrews
(Type A)(Type A)
Upper GuideUpper Guide
ScrewsScrews
(Type A)(Type A)
Bottom GuideBottom Guide
NOTE
•Use a long screwdriver to make installing the
screws easier.
•The feature may be changed according to the
type of model.
3 Cut the window sash seals to the proper
length. Peel off the backing and attach the
adhesive-backed foam to the underside of the
window sash and bottom of window frame.
Foam-PEFoam-PE
(Adhesive backed)(Adhesive backed)
4 Open the window and draw a center line on
the center of the inner sill. Then mark lines 8”
to the left and right of the center line.
8"
8"
Inner SillInner Sill Center LineCenter Line
Room SideRoom Side
5 Install the L bracket behind the inner window
sill as shown. Use the 2 type A screws
provided.
ScrewsScrews
(Type A)(Type A)
Inner SillInner Sill
Center LineCenter Line
Outer SillOuter Sill
L BracketL Bracket
NOTE
•The bracket helps to hold unit securely in place.
Be sure to place bracket edge flush against
back of inner sill.

13
EN
Unit Installation
CAUTION
•During the following step, hold unit firmly until
window sash is lowered to top channel behind
side panel frames. Personal injury or property
damage may result if unit falls from window.
1 Set the air conditioner in the window so that
is centered. Place the air conditioner so that
front edge of the bottom guide is against the
back edge of the sill.
Bring the window down so that the front edge
of the upper guide is in front of the window.
Make sure that air conditioner is level or tilting
slightly to the outside.
About 1/4”About 1/4”
SealSeal
Window FrameWindow Frame
Bottom GuideBottom Guide
Upper GuideUpper Guide
L BracketL Bracket
2 Extend the guide panels to fill the window
opening and use 4 type B screws to secure
them to the window.
ScrewsScrews
(Type B)(Type B)
NOTE
•The feature may be changed according to the
type of model.
3 Cut the non-adhesive foam strip to the proper
length and insert it between the upper window
sash and the lower window sash.
Foam StripFoam Strip
(Non-adhesive)(Non-adhesive)
4 To prevent broken glass or damage
to windows, on vinyl or other similarly
constructed windows, attach the L bracket with
a type A screw.
ScrewScrew
(Type A)(Type A)
L BracketL Bracket
VinylVinyl
ScrewScrew
(Type A)(Type A)
WoodWood

14
EN
5 Remove the screw from the bottom right of the
cabinet. Attach the support bracket using the
screw you just removed. Secure the support
bracket to the inner window sill using a type
B screw.
Support BracketSupport Bracket
ScrewsScrews
(Type B)(Type B)
NOTE
•The feature may be changed according to the
type of model.

15
EN
OPERATION
Control Panel and Remote Control
Control Panel Remote Control
NOTE
•The feature may be changed according to the type of model.
•On control panel surface have protection film, Please remove film before use.
Power
Press to turn the air conditioner ON or
OFF.
Operation Mode
Press the Mode button to cycle between 4
types of air conditioner operation: Energy
Saver / Cool / Fan / Dry.
Energy Saver - In this mode the compressor
and fan turn off when the set temperature
is achieved. Approximately every 3 minutes
the fan turns on to allow the unit sensor to
accurately determine if more cooling is needed.
Cool - This mode is ideal on hot days to cool
and dehumidify the room quickly. Use the
Temp buttons to set the desired room
temperature and use the Fan Speed button to
set the desired fan circulation speed.
Fan - In this mode the fan circulates air but the
compressor does not run. Use the Fan Speed
button to set fan speed to High, Medium or
Low. In this mode, you cannot adjust the set
temperature.
Dry - This mode is ideal for rainy and damp
days to dehumidify the room rather than cooling
it significantly. Humidity is removed from
the room by the combination of compressor
operation and the fan speed fixed at Low.
The compressor and fan turn off once the set
temperature is reached. Fan speed cannot be
adjusted in Dry mode.
Fan Speed
Press to set the Fan Speed to Low (F1),
Medium (F2) or High (F3).
Delay ON/OFF Timer
Delay ON - When the air conditioner is off,
set it to automatically turn on from 1 to 24
hours later, at its previous mode and fan
settings.
Delay OFF - When the air conditioner is
on, set it to automatically turn off from 1 to
24 hours later.
NOTE
•Each press of the Timer button
advances the timer by 1 hour. After
the last press the display returns to the
temperature setting.

16
EN
Wi-Fi (Wi-Fi Model Only)
Enables connection of the air conditioner to
the home Wi-Fi.
NOTE
•Follow instructions on LG ThinQ
application on how to connect to your
unit.
Clean Filter
The Clean Filter LED lights up to notify you
that the filter needs to be cleaned. After
cleaning the filter, press Temp and
together on the control panel to turn off the
Clean Filter light.
NOTE
•The filter reset must be done using the
control panel, not the remote control.
•This feature is a reminder to clean the
air filter for more efficient operation.
The LED light turns on after 250 hours
of operation.
Temperature Control
The thermostat monitors room
temperature to maintain the desired
temperature. The thermostat can be set
between 60 °F–86 °F (16 °C–30 °C).
Press or arrows to increase or
decrease temperature setting.
NOTE
•Auto Restart : If the air conditioner turns
off due to a power outage, it will restart
automatically once the power is restored, with
the same settings as were set before the unit
turned off.
•Energy Saver : The unit defaults to the Energy
Saver mode each time the unit is switched on
except in Fan mode or when power is restored
after an electrical power outage.
•The remote control will not function properly if
the AC infrared sensor is exposed to direct light
or if there are obstacles between the remote
controller and the air conditioner.
Wireless Remote Control
Inserting Batteries
1 Push out the cover on the back of the remote
control with your thumb.
2 With the plus and minus poles facing as
marked, and insert two new AAA 1.5 V
batteries.
3 Reattach the cover.
NOTE
•Two new batteries are supplied with the air
conditioner for use in the remote control.
•Do not use a rechargeable battery. Make sure
that the battery is new.
•In order to prevent discharge, remove the
battery from the remote control if the air
conditioner is not going to be used for an
extended period of time.
•Keep the remote control away from extremely
hot or humid places.
•To maintain optimal operation of the remote
control, the remote sensor should not be
exposed to direct sunlight.

17
EN
Air Direction
Airflow can be adjusted by changing the direction
of the air conditioner’s louvers.
Adjusting Horizontal Airflow
Direction
The horizontal airflow is adjusted by moving the
levers of the vertical louvers to the left or right.
NOTE
•The feature may be changed according to the
type of model.
Adjusting Vertical Airflow
Direction
Touch the horizontal louvers to adjust the airflow
up or down.
NOTE
•When the weather is extremely hot, the unit
may turn off automatically to protect the
compressor.
•The feature may be changed according to the
type of model.
Additional Features
Slinger Fan
This air conditioner is equipped with a slinger fan.
(See drawing.)
The fan’s outer ring picks up the condensed water
from the base pan if the water level gets high
enough. The water is then picked up by the fan
and expelled through the condenser, making the
air conditioner more efficient.
RingRing

18
EN
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with
the bor ThinQ logo
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart DiagnosisTM
If you experience a problem while using the
appliance,this smart diagnosis feature will help you
diagnose the problem.
Settings
Allows you to set various options on the appliance
and in the application.
NOTE
•If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
•The application is subject to change for
appliance improvement purposes without
notice to users.
•Functions may vary by model.
Before Using LG ThinQ
Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
•If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
•To verify the Wi-Fi connection, check that
Wi-Fi LED on the control panel is lit.
•The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router manual.
•LG ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
•If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
•The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
•The network connection may not work properly
depending on the Internet service provider.
•The surrounding wireless environment can
make the wireless network service run slowly.
•The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
•If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
•The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
•Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
•If the security protocol of the router is set
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.

19
EN
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Open Source Software Notice
Information
To obtain the source code that is contained in
this product, under GPL, LGPL, MPL, and other
open source licenses that have the obligation to
disclose source code, and to access all referred
license terms, copyright notices and other relevant
documents, please visit https://opensource.lge.
com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [email protected].
This offer is valid to anyone in receipt of this
information for a period of three years after our last
shipment of this product.
Smart DiagnosisTM
This feature is only available on models with the
cor dlogo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
•For reasons not attributable to LGE’s
negligence, the service may not operate due
to external factors such as, but not limited to,
Wi-Fi unavailability, Wi-Fi disconnection, local
app store policy, or app unavailability.
•The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
•Launch the LG ThinQ application and
select the Smart DiagnosisTM feature in the
menu. Follow the instructions provided in the
LG ThinQ application.

20
EN
FCC Notice
This following notice cover the transmitter module
contained in this product.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the
equipment and the receiver.
•Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful
interference and
2) This device must accept any interference
received, including interference that may
cause undesired operation.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be
colocated or operating in conjunction with any
other antenna or transmitter.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
etween the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
Wireless LAN Module
Specifications
Frequency
Range 2412 MHz - 2462 MHz
Output
Power
(Max)
< 30 dBm