LG ( 5350) User manual

User’s Guide
PCS Vision Phone (LG®5350)

Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Introduction to this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . .3
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1A.Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Getting Started With PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setting Up YourVoicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Section 2: Understanding Your Phone . . . . . . . . . . . . . . . . . . .11
2A.Your PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Front Viewof Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
ViewingtheDisplay Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Features of Your5350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Turning YourPhone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Displaying YourPhoneNumber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Four-Digit Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Dialing From the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using One-Touch/Two-TouchSpeed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2B.Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Selecting a Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Adjusting the Phone’s VolumeSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Silence All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Changing the Phone’s Menu Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Changing the Theme Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Changing the Clock Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Changing the Text Input Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
TTY Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Locking YourPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Unlocking YourPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Resetting YourPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Security Features for PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Signing In and Out of PCS Vision Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Automating YourPCSVisionPassword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
2D.Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Setting YourPhone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
ViewingtheMenus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
ViewingHistory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
2G.Using the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Entering Characters by Tappingthe Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Entering Symbols, Numbers and Emoticons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . .68
Editing an Internal Phone Book Entry’sPhoneNumber . . . . . . . . . . . . . . . . . . . . . . . . .68
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Selecting a Ringer Typefor an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Dialing PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
2H.Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Adding an Event to the Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
ViewingEvents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Going to Today’sScheduleMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Purging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Purging All Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Using YourPhone’s Fun Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Using the Photo Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Using EZ Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
2I. Using Your Phone’s VoiceServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using Voice-ActivatedDialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Changing the VoiceDial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Erasing All VoiceDial Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Recording VoiceMemos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
VoiceMemo Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Erasing VoiceMemos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Section 3: Using PCS Service Features . . . . . . . . . . . . . . . . . .87
3A.PCS Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Setting Up YourVoicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
VoicemailNotification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
New VoicemailMessageAlerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Retrieving YourVoicemailMessages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
VoicemailOptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
3B.PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Browsing the Web on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Launching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
YourUser Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Net Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Setting Up a WebConnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

PCS Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Editing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Erasing All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Signing Up for PCS Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
PCS Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Using PCS Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
PCS Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Using PCS Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Accessing PCS Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Composing PCS Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Downloading Ringers, Screen Savers and Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Screen Savers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
PCS Business ConnectionSM Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
PCS VisionFAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
3C. PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Getting Started With PCS VoiceCommand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Creating YourOwnAddress Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Making a Call With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Accessing Information Using PCS VoiceCommand . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Section 4: Safety and Warranty Information . . . . . . . . . . . .127
4A.Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Maintaining Safe Use of and Access to YourPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . .135
Owner’sRecord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
4B.Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Manufacturer’sWarranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Welcome to Sprint
Sprint built the largest all-PCS nationwide network with advanced
multimedia services and clear calls, reaching more than 230 million
people for clarity you can see and hear. We built our network to give you what
we believe you really want from a wireless phone, clear sound, private
conversations and time-saving features.
But with Sprint, you can do something even more far-reaching – simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you'll be able to rely entirely on your
PCS Phone to stay connected.
This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you're ready to explore the advanced features outlined in this guide.
If you have not read your Start Here Guide, go to Section One - Getting Started.
This section provides all the information you need to quickly activate
your phone, set up your voicemail and much more. It also contains
information on how to contact Sprint should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.
Thank you for choosing Sprint.
1

2

Introduction to this
User’s Guide
This User's Guide introduces you to PCS Service and all the features of your
new phone. It's divided into four sections:
䊳䊳Section 1: Getting Started
䊳䊳Section 2: Understanding Your Phone
䊳䊳Section 3: Using PCS Service Features
䊳䊳Section 4: Safety and Warranty Information
Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you read each section. However, if
you'd like to get right to a specific feature, simply navigate to that page.
Follow the instructions in that section and you'll be ready to use your phone
in no time.
Tip: You can print out this guide to keep on hand or view it online. If
you're viewing it online, simply click on a topic in the Table of Contents
or on any page reference within a section to go directly to that topic.
3

4

Section 1
Getting Started 5
Getting Started
Section 1

6

Section 1A
Setting Up Service
In This Section
䊳䊳Getting Started With PCS Service
䊳䊳Setting Up Voicemail
䊳䊳Getting Help
This section walks you through the basics of setting up service for
your PCS Phone, including unlocking and activating your phone,
setting up your voicemail, and how to contact Sprint for assistance with
your PCS Service.
Section 1: Getting Started
1A: Setting Up Service 7

Getting Started With PCS Service
Determine if Your Phone is Already Activated
Ifyou received your phoneinthe mail or purchaseditat a Sprint Store,it
probablyhas been activated. Allyouneed to do isunlockyour phone.
If your phone is not activated, please refer to the Start Here Guide included
with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. Press the right softkey button (Unlock).
Note: The left and right softkey buttons are located directly above the
and buttons, respectively, and they correspond with the
softkey actions shown on the bottom line of the phone’s display screen.
Softkey actions change according to the screen you’re viewing and will
not appear if there is no corresponding action available.
3. Enter your four-digit lock code. For security purposes, the code is not
visible as you type.
Tip: If you can’t recall your lock code, try using the last four digits of
either your Social Security number or PCS Phone Number or try 0000. If
none of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
ENDTALK
END
Section 1: Getting Started
8 1A: Setting Up Service

Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. Press and hold .
2. Follow the system prompts to create your pass code, record your
greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you access
messages simply by pressing and holding , bypassing the need for
you to enter your pass code each time you access messages).
Note: The voicemail setup process may vary in certain Affiliate areas.
Getting Help
Visiting Our Web Site
Stop by www.sprintpcs.com and sign on to get up-to-date information on
PCS Services, options and more.
You can also:
䊳Review coverage maps
䊳Learn how to use voicemail
䊳Access your account information
䊳Change your password
䊳Purchase accessories
䊳View the contents of your vault
䊳Preview downloadable content
䊳Add additional options to your service plan
䊳Check out frequently asked questions
䊳And more
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1
Section 1: Getting Started
1A: Setting Up Service 9

PCS Customer Service Solutions
Claire, your virtual service representative is available to assist you
24 hours a day, seven days a week. Visit her at www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes and/or
data used since your last invoicing cycle. (A nominal fee and/or airtime
charges may apply.)
To access this information:
䊳Press .
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per-call charge
and you will be billed for airtime.
䊳Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
䊳Press .
For more information or to see the latest in products and services, visit us
online at www.sprintpcs.com.
Note: PCS Operator Services may not be available in all
Affiliate markets.
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Section 1: Getting Started
10 1A: Setting Up Service

Section 2
Understanding Your Phone 11
Understanding Your
Phone
Section 2

12