LG 24CK560N User manual

Please read this manual carefully before operating your set and retain it for future reference.
24CK560N
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
OWNER’S MANUAL

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ON CLEANING
Recommended Cleaning Chemicals
•Isopropanol 70%
•Ethanol 70%
•Cidex®OPA
•0.9% NaCl solution
How to Use Cleaner
•Prior to cleaning, turn off the monitor and remove the power cable.
•Soak a soft cloth in a recommended cleaner, then lightly rub the screen with no more than 1 N of force.
•The cleaner could cause serious damage if it leaks inside the monitor while cleaning.
•The display could be damaged, so only clean the parts of the monitor other than the screen's LCD panel.
•Do not use benzene, thinner, acids or alkaline cleaners or other such solvents.
•Cleaning guidelines for displays must only be carried out by medical professionals (doctors or nurses) and
must not be handled by patients.
TABLE OF CONTENTS
ON CLEANING..............................................................................2
LICENSE .......................................................................................3
IMPORTANT NOTES ON INSTALLING AN OPERATING SYSTEM.....3
ASSEMBLY AND PREPARING........................................................4
USING THE MONITOR.................................................................17
USER SETTINGS .........................................................................20
TROUBLESHOOTING ..................................................................26
PRODUCT SPECIFICATION..........................................................28

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LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. in the United States and other
countries.
IMPORTANT NOTES ON INSTALLING AN
OPERATING SYSTEM
This product does not provide an operating system to run the product.
Please note that LG Electronics does not sell an operating system such asWindows, and users are required to
purchase and install an operating system to run the product. For more information on purchasing Windows
operating systems, please contact Microsoft directly.
Due to the characteristics of the product, onlyWindows 10 IoT Enterprise LTSB 2016 (RS1) is available for
installation. LG Electronics will not be liable for any issues caused by installing and using an operating system
other than Windows 10 IoT Enterprise LTSB 2016 (RS1).
How to install Windows 10 IoT Enterprise LTSB 2016
(RS1)
Follow the steps below to installWindows when you purchase and installWindows 10 IoT Enterprise LTSB 2016
(RS1).
For more information on installing Windows, refer to the manual or guide provided withWindows.
1 2 3
Install Windows Install Drivers Update Windows Complete Installing
Windows

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ASSEMBLY AND PREPARING
Product Composition
Please check whether all the components are included in the box before using the product. If there are any missing components, contact the retailer where you purchased the product.
Note that the product and related components may look different from those shown here.
CD (Owner's Manual)/Regulatory Manual/
Cards Power Cord AC/DC Adaptor Side Door Cable Holder
Stand Body/Stand Base

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CAUTION
•Always use genuine LG components to ensure safety and product performance.
•The product warranty will not cover damage or injury caused by the use of unauthorized components.
•It is recommend that use the supplied components.
•If you use generic cables not certified by LG, the screen may not display or there may be image noises.
•Need to use the authorized components about the below accessories. Unauthorized components may be
cause of the damage and malfunction of the product.
Component Standard
Power Cord US – Approved Medical grade regulation
Others – Approved country safety regulation
•The AC/DC adaptors and etc. except the upper components need to be used only supplied by manufacturer.
NOTE
•The components may look different from those illustrated here.
•Without prior notice, all product information and specifications contained in this manual are subject to
change to improve the performance of the product.
•To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer
from which you purchased the product.
•The power cord provided may differ depending upon the region.
•Some games (online, 3D, 2D) may not be supported, and some high-resolution videos (including Full HD and
some HD videos) may stutter during playback.
Supported Drivers
(Only )
•You can download and install the latest version from the LGE website (www.lg.com).

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Product and Button Description
Power
Indicator
Power
Button
Front Adjust Button Functions Information
Button Description
(Menu) If the menu is inactive Activates the main menu.
If the menu is active Exits the OSD menu when the button is pressed.
If the menu is inactive Adjusts the volume level of the monitor.
If the menu is active Left directional key.
If the menu is inactive Adjusts the volume level of the monitor.
If the menu is active Right directional key.
If the menu is inactive Change the input signals.The input signal (HDMI/PC)
will be changed sequentially.
* When the input signal is changed to PC, the PC is
turned on. (Depending on the PC setting)
If the menu is active Selects and confirms menus or options.
Down directional key.
Up directional key.
(Power button) HDMI input Turn the monitor power on/off.
PC input Turn the PC power on/off.
Power Indicator
Mode LED Color
PC On White
PC Sleep Blinking
PC Off Off

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Connectors
LAN DP OUT DC-IN HDMI IN
USB IN USB IN
LAN DP OUT DC-IN HDMI IN
USB IN USB IN
LAN DP OUT DC-IN HDMI IN
USB IN USB IN
Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or
damaged and to ensure safe transportation, regardless of its shape or size.
•Place the monitor in the original box or packing material before attempting to move it.
•Before moving or lifting the monitor, disconnect the power cord and all other cables.
•Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
•When holding the monitor, the screen should face away from you to prevent it from being scratched.
•When transporting the monitor, do not expose the monitor to shock or excessive vibration.
•When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.
CAUTION
•Avoid touching the monitor screen as much as possible.
-This may result in damage to the screen or some of the pixels used to create images.
•If you use the monitor panel without the stand base, its button may cause the monitor to become unstable
and fall, resulting in damage to the monitor or human injury. In addition, this may cause the button to
malfunction.

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Installing the Monitor
Assemble the Stand
•Note that the product may look different from the illustrations in this user manual.
1
CAUTION
•To protect the screen from scratches, cover the surface with a soft cloth.
2
Side Door

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3
or
Stand Base
Stand Body
Cable Holder
* Assemble the Cable Holder.
4

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NOTE
•Press the stand until the button rises to maximum height.
CAUTION
•Illustrations in this document represent typical procedures, so they may look different from the actual
product.
•Do not use foreign substances (oil, lubricants) when assembling the product. (This may damage the product)
•Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
•Do not carry the monitor upside down by just holding the stand base. This may cause the monitor to fall off
the stand and could result in personal injury.
•When lifting or moving the monitor, do not touch the monitor screen.The force applied to the monitor screen
may cause damage to it.
NOTE
•The stand can be disassembled by following the assembly steps in the opposite order.
Tidying up Cables
Arrange the cables using cable holders as shown in the illustration.

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Installing on a Table
1 Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm (3.9
inches) away from the wall to ensure sufficient ventilation.
100 mm
(3.9 inches)
100 mm
(3.9 inches)
100 mm
(3.9 inches)
100 mm
(3.9 inches)
2 Connect the power cord to the monitor and then plug the power cord into the wall outlet.
2
1
3
3 Press the button on the front of the monitor to turn on the monitor.
CAUTION
•Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
•Make sure to use the power cord that is provided in the product package and connect it to a grounded power
outlet.
•If you need another power cord, please contact your local dealer or the nearest retail store.

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Adjusting the Stand Height
1 Place the monitor mounted on the stand base in an upright position.
2 Handle the monitor with both hands for safety.
Max. 130.0 mm
(5.1 inches)
WARNING
•When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen.
The angle of the screen can be adjusted forward or backward from -5° to 35° for a comfortable viewing
experience.
WARNING
•To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as
illustrated below.
•Be careful not to touch or press the screen area when adjusting the angle of the monitor.
Swivel stand
Swivel 355 degrees and adjust the angle of the Monitor set to suit your view.
Pivot Feature
The pivot feature allows the monitor to rotate 90 degrees clockwise or counter-clockwise.
Head
Stand
WARNING
•To avoid scratching the stand base, do not use excessive force or speed when rotating the monitor using the
pivot feature, and make sure that the stand does not make contact with the monitor.

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1 Raise the monitor up to the maximum height.
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
3 Rotate the monitor clockwise or counter-clockwise as shown in the figure.
4 Complete the installation by rotating the monitor 90° as shown in the figure.

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NOTE
•Auto Pivot feature of the display is not supported.
•The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating
system. Note that someWindows versions and some graphics card drivers may use different settings for the
screen pivot key or may not support the pivot key at all.
•Windows operating system screen pivot shortcut key.
-0°: Ctrl + Alt + keyboard up key ( )
-90°: Ctrl + Alt + keyboard left key ( )
-180°: Ctrl + Alt + keyboard down key ( )
-270°: Ctrl + Alt + keyboard right key ( )
WARNING
•Take care when rotating the monitor if the cable is connected.
•To avoid injury to your fingers, do not put them between the screen and the stand base when turning the
monitor's screen.
Using the Kensington Lock
The connector for the Kensington security system is located at the back of the monitor.
For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website
at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.
NOTE
•The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

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Installing on the Wall
Install the monitor at least 100mm (3.9 inches) away from the wall and leave about 100mm (3.9 inches)
of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be
obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a
tilting wall mounting bracket.
100 mm
(3.9 inches)
100 mm
(3.9 inches)
100 mm
(3.9 inches)
100 mm
(3.9 inches)
100 mm
(3.9 inches)
Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.
To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
Wall Mount (mm) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate (Optional) LSW149
NOTE
•A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not
liable for any accidents relating to the use of non-standard screws.
•The wall mount kit includes the installation guide and all necessary parts.
•The wall mounting bracket is optional.You can obtain optional accessories from your local dealer.
•The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard
length, it may damage the inside of the product.
•For more information, please refer to the user manual for the wall mounting bracket.
•Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the
screen.
•Remove the stand before installing the monitor on a wall mount by performing the stand attachment in
reverse.

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CAUTION
•Unplug the power cord before moving or installing the monitor to avoid electric shock.
•Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could
lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
•To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation
instructions.
•Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
•Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or
misuse of inappropriate components will not be covered by the product warranty.
•When measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches)
or less.
Wall Mount Plate
Back of the Monitor
Standard screw:
M4 x L10
Wall Mount Plate
Back of the Monitor
Max. 8 mm
(0.3 inches)

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USING THE MONITOR
•Illustrations in this manual may differ from the actual product.
Press the ( / ) button and then select the input option.
CAUTION
•Always use genuine LG components to ensure safety and product performance.
•Do not press the screen for a prolonged time. This may cause image distortion.
•Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a
screensaver if possible.
•When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power
outlet.
•The monitor may flicker when turned on in an area where the temperature is low. This is normal.
•Sometimes red, green, or blue spots may appear on the screen.This is normal.
Connecting PC
•This monitor supports the * feature.
* : A feature that allows you to add a device to your computer without having to reconfigure
anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
(Monitor)
(Sold separately)
(PC)
CAUTION
•Using a DVI to HDMI/DP (DisplayPort) to HDMI cable may cause compatibility issues.
•Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may
not display or a connection error may occur.
•Recommended HDMI cable types
-High-Speed HDMI®/TM cable
-High-Speed HDMI®/TM cable with Ethernet
Connecting monitor
DisplayPort Connection
Transmits the PC's digital video and audio signals to the monitor. Connect your monitor which is supported DP
using the DisplayPort cable.
(Monitor)
(Sold separately)
(Monitor)
NOTE
•There may be no video or audio output depending on the DP (DisplayPort) version of the PC.

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Connecting LAN
LAN connection
Connect the router or switch to the monitor.
NOTE
•The LAN cable is sold separately.
•The following LAN cable type can be used: Standard: IEEE 802.3 ETHERNET
•Connect the LAN cable and the peripheral devices to use the cloud monitor.
(Monitor)
(Sold separately)
(LAN)
Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.
(Monitor)
(Sold separately)
(AV device)
NOTE
•Using a DVI to HDMI/DP (DisplayPort) to HDMI cable may cause compatibility issues.
•Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may
not display or a connection error may occur.
•Recommended HDMI cable types
-High-Speed HDMI®/TM cable
-High-Speed HDMI®/TM cable with Ethernet
Connecting Peripherals
USB Cable connection - PC
NOTE
•It is recommended you install all Windows Updates to keep your Windows up-to-date before connecting to
the product for use.
•Peripheral devices are sold separately.
•A keyboard, mouse, or USB device can be connected to the USB port.
•The charging speed may vary depending on the device.
CAUTION
Cautions when using a USB device.
•A USB device with an automatic recognition program installed, or that uses its own driver, may not be
recognized.
•Some USB devices may not be supported or may not work properly.
•It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not
adequate, the USB device may not be recognized properly.)

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Connecting Headphones and Microphone
Connect peripherals to the monitor via the headphones and Microphone port.
NOTE
•Peripheral devices are sold separately.
•Depending on the audio settings of the PC and external device, headphones and speaker functions may be
limited.
•If you use angled earphones, it may cause a problem with connecting another external device to the monitor.
Therefore, it is recommended to use straight earphones.
Angled Straight
(Recommend)

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USER SETTINGS
NOTE
•Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Activating the Main Menu
Monitor buttons
Menu Settings
1 To view the OSD menu, press the button and then enter the Settings.
2 Use the to adjust the options.
3 To return to the upper menu or set other menu items, press the or / it.
4 If you want to exit the OSD menu, press the button.
The applicable setting options are as shown below.
[Quick Settings] [Picture] [Sound] [General] [Reset]