liftup HDN User manual

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [email protected] | www.liftup.dk
User manual
HDN
USER MANUAL –HDN –EN VERSION 03.02

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [email protected]k | www.liftup.dk | CVR DK-1015 3964
2
Table of contents
1. Foreword...................................................................................................................................................4
2. EU Declaration of Conformity.............................................................................................................5
3. Factory Acceptance Test (FAT)...........................................................................................................6
4. Terms of use.............................................................................................................................................7
5. Technical specifications..........................................................................................................................8
6. Safety instructions...................................................................................................................................9
6.1 Installation and maintenance ...........................................................................................................9
6.2 Unintended movements of the lift.................................................................................................9
6.3 Operating conditions ........................................................................................................................9
6.4 Overloading the lift............................................................................................................................9
6.5 Personal safety....................................................................................................................................9
6.6 Anti-crushing .....................................................................................................................................10
6.7 Avoid personal injury ......................................................................................................................10
6.8 Safety barriers...................................................................................................................................10
6.9 Automatic door................................................................................................................................11
6.10 Unlocking the door in an emergency..........................................................................................11
6.11 Emergency evacuation in the event of a malfunction..............................................................11
6.12 Handling..............................................................................................................................................11
7. Function description.............................................................................................................................12
8. Assembly .................................................................................................................................................12
9. Start-up....................................................................................................................................................12
10. Operation................................................................................................................................................13
10.1 Everyday use......................................................................................................................................13
10.2 Operation of the HDN lift from UPPER level..........................................................................13
10.3 Operation of the HDN lift from LOWER level .......................................................................13
10.4 Operating the HDN lift when the user is on the lift ..............................................................14
10.5 Emergency stop ................................................................................................................................14
10.6 Key switch .........................................................................................................................................14
11. Operation................................................................................................................................................14
12. Maintenance............................................................................................................................................15
12.1 Cleaning..............................................................................................................................................15
12.2 Mechanical maintenance.................................................................................................................15
12.3 Replacement of battery in call stations/remote control ........................................................15
13. Pairing transmitter and receiver ........................................................................................................17

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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13.1 Wireless call station/call station column 2.4 GHz ...................................................................17
13.2 Remote control 2.4 GHz ...............................................................................................................19
14. Installation and handover.....................................................................................................................21
15. Inspection, checks and service inspections .....................................................................................22
15.1 Statutory inspection and checks...................................................................................................22
15.2 Regular service inspections............................................................................................................22
15.3 Service report for use in service inspections............................................................................23
15.4 Service log book...............................................................................................................................24
15.5 Online service log (only certain countries) ...............................................................................25
16. Spare parts and accessories................................................................................................................26
17. Disassembly ............................................................................................................................................26
18. Disposal ...................................................................................................................................................26
19. Warranty.................................................................................................................................................26
June 2023

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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1. Foreword
Congratulations on purchasing your new wheelchair lifting platform. This is an original user
manual for your new lift.
It is important that you read the entire manual before using the lift
Set-up and installation MUST be carried out by an authorised service technician in order to
ensure correct assembly. Incorrect assembly could cause a risk of personal injury.
The HDN lift is an innovative lift for wheelchair users. The solution combines an elegant design
with a robust construction that can be adapted to the lift’s surroundings. The lift has a space-
saving design and does not require space for long ramps etc. The floor is raised and lowered
easily and elegantly, which allows wheelchair users and those with impaired mobility quick and
easy access between two levels.
The HDN lift is operated easily by means of operating panels mounted on the wall, a call station
column positioned on the lift and/or by means of an elegant remote control (optional
equipment).
In this manual, the “HDN lift” is referred to as the “lift”.
Where an “authorised service technician” is referred to below, this refers to a service technician
who has completed a product and service course at Liftup.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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2. EU Declaration of Conformity
Manufacturer: Liftup A/S
Address: Hagensvej 21, DK-9530 Støvring, Denmark
Telephone: [phone]
hereby declares that:
Equipment: HDN lift
Hidden and lowerable lift for wheelchair users and persons with
impaired mobility
Year: 2012
The equipment complies with important requirements in the CE Marking Directives:
The Machinery Directive: 2006/42/EC
The Electromagnetic Compatibility Directive (EMC): 2014/30/EU
Restriction on Hazardous Substances (RoHS): 2011/65/EU
The Radio Equipment Directive (RED): 2014/53/EU
The equipment complies with requirements based on the following standards:
ISO 9386-1:2000 Power-operated lifting platforms for persons with impaired
mobility
DS/ EN 60204-1 Electrical Equipment on Machines
CEO
Søren Elisiussen
Position
Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
Location
1 February 2021
Date
Signature

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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3. Factory Acceptance Test (FAT)

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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4. Terms of use
The HDN lift is exclusively for the use of wheelchair users and persons with impaired mobility.
The maximum load is 400 kg, evenly distributed on the lift (max. 2 persons). The maximum load
can also be seen on the CE mark fitted on the inside of the plates.
This user manual must be read through thoroughly before the lift is put
into operation
IMPORTANT! The lift must NOT be used to transport goods, and pallets
containing goods or any other form of heavy load must not be put onto it.
IMPORTANT! The owner of the lift is obliged to maintain it in accordance with the
maintenance instructions in section 12.
Do not dispose of batteries or electrical and electronic equipment together with
unsorted household waste. When disposing of batteries, local provisions and
regulations must be complied with.
The maximum load is 400 kg, evenly distributed on the lift
(max. 2 persons).
The owner is obliged to ensure that statutory inspections, checks and service inspections are
performed at the correct intervals, see section 15, and that the necessary safety equipment is
available.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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5. Technical specifications
Specifications:
Power supply: 230 V/50 Hz/min. 10A
Platform size: 1400 x 900/1000/1100 mm
Unladen weight: approx. 110 kg
Pit depth: 350 mm
Lift height: 0 –500 mm
Lift capacity: 400 kg
Lift speed: 20 mm/sec.
Noise level: < 70 dB
Approval: The Machinery Directive 2006/42/EC
Operating cycle: 2 mins /18 min.
Ambient temperature: -25 °C to +65 °C
Full capacity: +5 °C to +40 °C

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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6. Safety instructions
6.1 Installation and maintenance
Do not attempt to install or repair your HDN lift yourself. This MUST be done by an authorised
service technician. Do NOT remove safety plates or top plate, as this could lead to the lift
causing personal injury.
6.2 Unintended movements of the lift
If, while using the HDN lift, actions or movements not described in this manual occur, the unit
must be brought to a stop and technical assistance called for.
If the lift does not move on a true horizontal plane as a platform, a mechanical defect may have
occurred. In this case, summon technical assistance.
If the lift does not stop at the top and bottom levels flush with the floors, the unit may need to
be calibrated. This is done by moving the platform down to floor level and holding down the
down button for approx. 5 seconds. If the problem continues, summon technical assistance.
6.3 Operating conditions
The space under the lift must be kept free of all items/objects that could prevent the lift moving
in a downward direction. Otherwise, the lift cannot be moved to the lowest level and cannot
therefore be used as a wheelchair lift. In normal circumstances, no items/objects will be able to
get under the lift as access to this area is completely sealed off. If an item/object nevertheless
prevents the lift from moving in a downward direction, the anti-crushing safety feature will be
activated (see section 6.6).
6.4 Overloading the lift
In order to avoid material damage or injury in connection with overloading (max. 400 kg, evenly
distributed on the lift), the HDN lift is equipped with overload protection that stops the lift in
the event of overloading. In the event of overloading, move the lift downward to exit.
6.5 Personal safety
The HDN lift is equipped with various safety devices that ensure that the user and other persons
do not come to harm when using the lift.
WARNING!
Although the lift is equipped with various safety devices, never use the HDN lift if
there are persons or animals in the vicinity, so as to avoid any risk of crushing. Never
allow children to play with or on the lift.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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6.6 Anti-crushing
The HDN lift is fitted with safety plates on all
open sides in order to protect people from
crushing. These plates must not be removed
as this could lead to personal injury.
NOTE:
The plates also act as safety barriers, i.e.,
when the lift is moving up, the plates will first
move up 100 mm before the lift begins to
move.
6.7 Avoid personal injury
In order to avoid personal injury, it is NOT permitted to use the HDN lift when anyone or
anything is in danger of being injured or damaged as a result of crushing, cutting, falling, tripping
etc.
It is important for the user/operator to ensure that the lift can move without putting anyone or
anything in danger.
Be extra careful when small children, elderly people or disabled people are on or in the vicinity
of the lift, as these groups cannot always be expected to be able to foresee the potential
consequences of the movements of the lift. Never attempt to load more onto the lift than the
maximum load (400 kg) stated on the load sign.
6.8 Safety barriers
The safety plates will be raised and lock before the lift begins to operate. The safety plates will
now act as safety barriers.
When the lift moves down, the safety plates will automatically move down into the lift and the
lift can subsequently be exited.
Level floor,
ready to enter/exit
Safety plates
in up position
Lift on upper level,
ready to enter/exit
Anti-crushing and safety-
barrier plates

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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6.9 Automatic door
If the lift is supplied with an automatic door (optional equipment), this will close before the lift
begins to move. The door will always be closed when the lift is away from the upper level.
Lower level
Upper level
6.10 Unlocking the door in an emergency
In an emergency/breakdown: Remove the glass.
6.11 Emergency evacuation in the event of a malfunction
In the event of a (serious) fault where the lift has shut down, only a service technician can make
the lift move. It is not possible to lower it manually. By virtue of the low lift height (max. 500
mm), the user must be helped out of the lift manually in such an event. If a user needs to be
lifted out of the lift (e.g., a wheelchair user) suitable lifting equipment/aids should be used.
6.12 Handling
The lift will normally be delivered by a dealer, who will also be responsible for the installation.
Do not attempt to move the lift manually as this could lead to personal injury. The product
must be moved and handled using lifting equipment that is suitable for the purpose (pallet lifters,
roller plates etc.).
The lift must not be subjected to strong impacts/bumps, as this could affect its functionality.
The accompanying remote control (optional equipment) must be stored in a dry place and not
be subjected to strong impacts. It must only be cleaned using a cloth that has been wrung out.
Never use a high-pressure washer or water hose to wash down the lift as this could cause
defects in the product.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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7. Function description
The lift is a so-called “dead man’s switch” lift, i.e., the push buttons must be depressed during
the entire operation.
The lift is easy to operate: The user summons the lift using one of the buttons on the wall or
the accompanying remote control (optional equipment). When the user is on the lift, it is
operated from the panel at the lift, from where transport to the higher or lower level is selected.
8. Assembly
The lift is installed by an authorised service technician. Do not attempt to uninstall the HDN lift
or repair it. This MUST be done by an authorised service technician.
In the event of incorrect assembly, there may be a safety risk for users. Liftup is exempt from
any liability if assembly and installation are not performed by an authorised service technician.
For further information or material regarding assembly, please contact your agent:
https://www.liftup.dk/en/distributors/.
In Denmark, the Working Environment Authority has introduced new rules for
owners/users of lifts, lift products etc. with effect from 30 June 2016. (Danish
Working Environment Authority Order No. 461 of 23 May 2016). This is of
importance with regard to the number of preventive maintenance inspections and
statutory installation checks the product requires. In order to quality assure these
inspections, Liftup has developed and implemented an online service log that is
available for all our products. In future, all inspections and checks must be recorded
in this log (find out more about the equipment’s online service log in section 15.5).
9. Start-up
The HDN lift must always be connected to a 230 V socket and be switched on. Normally, the
lift is always in “standby mode”, i.e., it is ready for use as soon as one of the operation keys is
pressed.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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10. Operation
10.1 Everyday use
The HDN lift is operated by means of the two operating panels, above and below the lift
respectively, a call station column positioned on or beside the lift and/or the remote control
(optional equipment). The remote control replaces or supplements the fixed button panels.
Operating panel:
Summon lift - up or down
Call station column
Remote control
(optional equipment)
10.2 Operation of the HDN lift from UPPER level
The HDN lift is summoned to the UPPER level
by pressing the arrow button (). Continue to
press on the button until the lift has travelled
all the way up, at which point the lift will stop
automatically when the button is released.
First, the lift will raise the safety plates up, after
which it will move up to the upper level. The
lift stops automatically when it reaches the
upper level. After this the wheelchair can enter
the lift.
The HDN lift ready for operation
at the upper level
10.3 Operation of the HDN lift from LOWER level
The HDN lift is summoned to the LOWER
level by pressing the arrow button ().
Continue to press on the button until the lift
has travelled all the way down, at which point
the lift will stop automatically when the button
is released. Once the lower level is reached,
the safety plates continue to move down into
the lift. Once the safety plates are all the way
down and level with the floor, the lift is ready.
After this the wheelchair can enter the lift.
The HDN lift ready for operation
at the lower level

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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10.4 Operating the HDN lift when the user is on the lift
The HDN lift operates as a wheelchair lift by means of the arrow buttons (/) or the remote
control (optional equipment).
-To move the lift up, press on the arrow button () and keep pressing it until the lift
stops.
-To move the lift down, press on the arrow button () and keep pressing it until the lift
stops and the safety plates have moved tall the way to the bottom.
10.5 Emergency stop
There must be access to the emergency stop from the lift. The emergency stop can either be
located on the call station column or in a box on a nearby wall or column etc. The emergency
stop must always be able to be reached from the platform.
If the lift makes an unintended movement,
or if the lift needs to be brought to a stop
in order to avoid any element of danger,
press on the EMERGENCY STOP button.
In order to disengage the emergency stop,
turn the button clockwise and the system
will be ready to use.
Emergency stop
Call station column with
emergency stop
10.6 Key switch
The lift can be supplied with a key switch
(optional equipment) that can turn the lift
on and off
11. Operation
In normal operating conditions, the lift should always be connected to 230 V. The lift is in standby
mode when not in use and will always be ready for use when required.
IMPORTANT!
If you observe the lift not running as expected or stopping again after a few
centimetres, technical problems may have arisen that will need to be repaired by
technical staff. Contact your agent for further assistance.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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12. Maintenance
12.1 Cleaning
Clean by wiping off with a cloth that has been wrung out in water containing a mild detergent.
IMPORTANT!
Do NOT use a high-pressure cleaner or wash the lift down with water from a hose.
Aggressive detergents and suchlike must not be used on the lift and salt or sand must
not be used in connection with winter conditions.
12.2 Mechanical maintenance
Mechanical maintenance of the lift must normally be performed in connection with the regular
service inspection that is to be carried out by an authorised service technician several times a
year depending on whether the lift is installed indoors or outdoors, see section 15.2.
In the event of unintended faults or noises, contact your agent immediately to have the fault
repaired.
12.3 Replacement of battery in call stations/remote control
A CR2032 battery is installed in the wireless call stations/remote control (optional equipment).
The battery must be replaced every two years to ensure stable operation.
BE SURE not to swallow the button battery and avoid putting the battery in your
mouth due to the risk of swallowing it.
Keep the batteries out of the reach of small children. If a child swallows a battery,
contact a doctor immediately.
Do not dispose of the battery together with unsorted household waste. When
disposing of batteries, local provisions and regulations must be complied with.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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How to replace the battery
Hand-held remote control
1. Loosen the screw (Torx TX 6) on the
rear of the remote control
2. Remove the rear panel
3. Replace the battery
4. Replace the rear panel and test the
remote control
Call station
1. To gain access to the battery, loosen 2
Torx screws and pull the top cover down
to separate it from the body.
Call station column
1. To gain access to the battery, loosen the
4 screws and pull up the top cover
carefully.
IMPORTANT! Be careful not to dis-
connect the wires from each other. Pull
the printed circuit out of the top cover
carefully.
2. Replace the battery
3. Put the unit together in the reverse order
and test the buttons.
If the remote control or receiver has been without power for a long period of time, it may be
necessary to calibrate the system (pair the two units), see section 13.2.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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13. Pairing transmitter and receiver
13.1 Wireless call station/call station column 2.4 GHz
The transmitter and receiver must always be paired in order to work. This is normally done at
the factory or by an authorised service technician. The receiver will not respond to a transmitter
it is not paired with. A receiver can be paired with up to 20 transmitters. A transmitter can be
connected to several receivers if necessary.
How to pair transmitter and receiver:
1. To gain access to the receiver (107500),
the top is lifted off of the lift (only a service
technician has access to this). Then the
cover of the receiver box is removed by
loosening the 4 screws.
2. Briefly press on ‘Connect’ (1). When the
control light starts to flash slowly, the
receiver is in installation mode for 2
minutes.
3. Gaining access to the transmitter:
Call station
To gain access to the printed circuit
containing the transmitter, loosen 2 Torx
screws and pull the cover down and
outward to separate it from the body.
Call station column
To gain access to the printed circuit board
containing the transmitter, loosen the 4
screws and pull up the top hat carefully.
IMPORTANT! Be careful not to
disconnect the wires from each other. Pull
the printed circuit out of the top cover
carefully.

USER MANUAL –HDN –EN VERSION 03.02
Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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4. The printed circuit containing the
transmitter is now visible and should be
briefly pressed at S4 in order to pair it with
the receiver (must be done within 2
minutes).
5. Test the system to ensure that the pairing has been done correctly; if not, repeat points 1-
4.
6. If several remote controls are to be paired with the receiver, repeat from step 2 above.
To reset a call station/call station pillar so that it is no longer paired with the lift, the following
points should be followed:
How to reset the transmitter:
1. Press S4 on the transmitter for more than 10 seconds.
2. Once the LED starts to flash rapidly, the transmitter has been reset.
How to reset the receiver:
1. Press Connect (1) on the receiver for more than 10 seconds.
2. Once the LED starts to flash rapidly, the receiver has been reset.

USER MANUAL –HDN –EN VERSION 03.02
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13.2 Remote control 2.4 GHz
The transmitter and receiver must always be paired in order to work. This is normally done at
the factory or by an authorised service technician. The receiver will not respond to a transmitter
without it having been paired with the receiver. A receiver can be paired with up to 20
transmitters. A transmitter can be paired with several receivers if necessary.
How to pair transmitter and receiver:
1. To gain access to the receiver (107500),
the top is lifted off of the lift (only a service
technician has access to this). Then the
cover of the receiver box is removed by
loosening the 4 screws.
2. Briefly press on ‘Connect’ (1). When the
control light starts to flash slowly, the
receiver is in installation mode for 2
minutes.
3. Press the ‘up arrow’ (↑) and ‘down arrow’
(↓) on the remote control at the same time
and hold them down for 5 seconds until
the control light on the remote control
starts to flash slowly. The remote control
is now in installation mode for 2 minutes.
It should be flashing yellow. If it flashing
red, it is an 868 MHz model and is not
suitable for the receiver.
Alternatively:
Press on ‘Connect’ (S4), if the remote
control is open.
4. Once the control light on the remote
control stops flashing, it has been paired
with the lift.
5. Test the system to ensure that the pairing has been performed correctly; if not, repeat 1-3
above. Repeat from step 2 above if several remote controls are to be paired.

USER MANUAL –HDN –EN VERSION 03.02
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To reset a remote control so that it is no longer paired, the following points should be followed:
How to reset the transmitter
1. Press the Up (↑) and DOWN (↓) buttons at the same time for 5 seconds until the control
LED on the remote control starts to flash slowly.
2. The remote control is now in installation mode for 2 minutes. The following sequence must
be performed within the 2-minute period:
Press: UP(↑), UP(↑), DOWN(↓), DOWN(↓), UP(↑), DOWN(↓), UP(↑), DOWN(↓)
If the sequence is performed correctly, the LED flashes rapidly 10 times.
Alternatively:
Press ‘Reset’ (S5), if the remote control is
open.
Test the system to ensure that the reset has been done properly and that the remote control
is no longer paired. If not, repeat points 1-3 above.
How to reset the receiver:
1. Press ‘Connect’ (1) on the receiver for
more than 10 seconds.
2. Once the control light starts to flash
rapidly 10 times, the receiver has been
reset.