Arjo Tenor User manual

Tenor
INSTRUCTIONS FOR USE
THL25808M-EN Rev 14 · 08/2019

WARNING
To avoid injury, always read this Instructions for Use and accompanied
documents before using the product.
Mandatory to read the Instructions for Use
Design Policy and Copyright
® and ™ are trademarks belonging to the Arjo group of companies.
© Arjo 2019.
As our policy is one of continuous improvement, we reserve the right to modify designs
without prior notice. The content of this publication may not be copied either whole or
in part without the consent of Arjo.

Content
Safety instructions ............................................................................................. 3
Read Before Use .................................................................................................. 3
Intended Use ........................................................................................................ 3
Serious ,ncident.....................................................................................................3
Operational Life .................................................................................................... 3
Bariatric Slings Guidance ..................................................................................... 4
Product description ............................................................................................ 5
Parts referred to in this manual ............................................................................ 5
Controls and functions .......................................................................................... 6
Control Handset ............................................................................................... 6
Dual control switch ........................................................................................... 6
Emergency Stop Button (red) ........................................................................... 6
Power on / Reset button (green) ...................................................................... 6
Power off button (red) ...................................................................................... 6
Automatic cut out ............................................................................................. 6
System failure lower override ........................................................................... 6
Automatic stop function .................................................................................... 7
Battery discharge indicator ............................................................................... 7
Powered adjustable width chassis legs ............................................................ 7
Scale (optional) ................................................................................................ 7
Using your Tenor ................................................................................................ 8
Checklist before use ............................................................................................. 8
Preparation ........................................................................................................... 8
Before approaching the resident .......................................................................... 8
To lift a resident from a chair ................................................................................ 8
To return resident back to a chair ......................................................................... 9
To lift a resident from a bed .................................................................................. 10
To lift a resident from the floor .............................................................................. 12
Battery charging ................................................................................................. 13
Care of your TENOR ........................................................................................... 15
Servicing Advice ................................................................................................... 15
Slings .................................................................................................................... 16
Environmental Advice ........................................................................................... 16
Labels .................................................................................................................. 17
Key to labels ......................................................................................................... 17
Symbol explanation ............................................................................................... 18
Technical specification ...................................................................................... 19
Component Weights ............................................................................................. 19
Maximum Lifting Capacities (Safe Working Load - SWL) ..................................... 19
Electrical ............................................................................................................... 19
Environment ......................................................................................................... 19
Maximum sound power level ................................................................................ 20
Hoist Dimensions .................................................................................................. 20
Troubleshooting / Problem Solving .................................................................. 22
Preventive Maintenance Schedule .................................................................... 24
Arjo Slings ............................................................................................................ 24
Arjo Battery Charger ............................................................................................. 24
Arjo Tenor ............................................................................................................. 24
Checks to be performed by qualified Arjo personnel ............................................ 25
Electromagnetic Compatibility (EMC) .............................................................. 26

3
Safety instructions
READ BEFORE USE
Before using your Te n o r , familiarise yourself with
the various parts and controls as illustrated in this
document. Read this whole manual thoroughly
before operating your Te n o r in order to prevent
injury or damage to the product.
Symbols and definitions used in this manual:
INTENDED USE
Te n o r is a mobile passive lift, intended to be used on
horizontal surfaces for lifting and transfer in hospi-
tals, nursing homes or other health care facilities.
To describe which residents may be lifted using an
Arjo hoist, a resident gallery has been created by
Arjo. The residents that can be transferred with a
Te n o r have been named Doris (D) and Emma (E).
Te n o r has been designed to lift Doris, who:
• Sits in wheelchair
• Has no capacity to support herself at all
• Cannot stand unsupported and is not able to bear
weight, not even partially
• Is dependent on carer in most situations
Te n o r has been designed to lift Emma, who:
• Is a passive resident
• Might be almost completely bed ridden
• Is often stiff and has contracted joints
• Is totally dependent
SERIOUS INCIDENT
If a serious incident occurs in relation to this medical
device, affecting the user, or the patient then the user
or patient should report the serious incident to the
medical device manufacturer or the distributor. In the
European Union, the user should also report the
serious incident to the Competent Authority in the
member state where they are located.
This equipment shall always be handled by a trained
caregiver and in accordance with the instructions
outlined in this Instruction for Use. Te n o r should
only be used for the purpose specified in this
Instructions for Use. Any other use is prohibited.
OPERATIONAL LIFE
Unless stated otherwise, the operational life of the
Te n o r is ten (10) years, as long as the required
preventive maintenance is carried out in accordance
with the care and maintenance instructions in this
user manual. The Te n o r will not be suitable for use if
it is damaged.
The operational life of the sling and of the consum-
able parts e.g. batteries, depends on the actual use
conditions. Therefore, before use, always make sure
that the sling, loops, cords and straps do not show
any sign of fraying, tearing or other damage and
that there is no damage (e.g. cracking, bending,
breaking) to the attachment clips. If any such
damage is observed, do no use the sling.
The scale (if fitted) has been designed to weigh resi-
dents.
CAUTION
Failure to follow these instructions
may cause damage to the product.
WARNING
Failure to follow these instructions
may result in injury to yourself or to
others.
WARNING
When using the Tenor, only use the
slings as described in the list on
the next page.
WARNING
Do not overload the Te n o r beyond the
approved maximum lifting capacity (Safe
Working Load) of 320 kg
(705 lbs).
CAUTION
Although manufactured to a high
standard, the Tenor and accessories
should not be left for extended periods in
humid or wet areas.
Do not, under any circumstances, spray
the Te n o r or accessories (excluding
sling) with water e.g. under the shower.

4
Safety instructions
BARIATRIC SLINGS GUIDANCE
If the resident’s weight falls into two sizes or if there is any doubt on choosing the right size slings, always go
for the smaller size sling first.
This resident sling guide is only an approximation, other factors which must be considered when selecting the
appropriate sling are: resident’s distribution of body weight (i.e. hips, thighs, upper body); resident’s height,
torso length; resident’s physical condition (i.e. amputee, contractions, etc.).
WARNING
Before attempting to raise a resident, a
full clinical assessment of the
resident’s condition and suitability
must be carried out by a qualified
person on the individual resident to
determine if it is advisable that he/she
will be lifted and/or transferred using a
Tenor.
WARNING
If FLITES (disposable sling) are to be
used with the Ten or , then always refer
to the separate operating instructions
for FLITES as well as these instruc-
tions before using.
Part number Sling Size Edge binding colour Safe Working Load
MAA8000-M M Yellow 454 kg/1 000 lb
MAA8000-L L Green 454 kg/1 000 lb
MAA8000-XL XL Blue 454 kg/1 000 lb
MAA8000-XXL XXL Terracotta 454 kg/1 000 lb
MAA8010-M M Yellow 454 kg/1 000 lb
MAA8010-L L Green 454 kg/1 000 lb
MAA8010-XL XL Blue 454 kg/1 000 lb
MAA8010-XXL XXL Terracotta 454 kg/1 000 lb
MAA8020-M M Yellow 454 kg/1 000 lb
MAA8020-L L Green 454 kg/1 000 lb
MAA8020-XL XL Blue 454 kg/1 000 lb
MAA8020-XXL XXL Terracotta 454 kg/1 000 lb
MAA8030-M M Yellow 454 kg/1 000 lb
MAA8030-L L Green 454 kg/1 000 lb
MAA8030-XL XL Blue 454 kg/1 000 lb
MAA8030-XXL XXL Terracotta 454 kg/1 000 lb
WARNING
The Tenor resident must only be lifted using a bariatric sling.

5
Product description
Parts referred to in this manual
1. Mast
2. Chassis
3. Adjustable width chassis legs
4. Rear castors (braked)
5. Lift actuator
6. Jib
7. Manoeuvring handle
8. Battery pack
9. Hand control (for raising and lowering)
10.Electric / Battery compartment
11.Spreader bar
12.Sling attachment hooks
13.Scale unit and display (if fitted)
14.System failure lower override
15.Power off button
16.Power on / Reset button
17.LCD
17A: Battery discharge indicator
17B. Hour/Cycle meter
18.Dual control switch for raising UP
19.Dual control switch for lowering DOWN
20.Front castor
21.Battery release button
22.Emergency stop button
Entire Product
Type B. Applied part:
Protection against electric shock
in accordance with EN 60601-1.
1
2
3
4
5
6
7
8
9
16
19
10
11
12
13
14
15 18
21
17
20 22
Fig. 1
17B
17A

6
Product description
CONTROLS AND FUNCTIONS
Control Handset: Press the appropriate button
on the control handset to raise / lower the jib and
to move the spreader bar. A small direction
arrow is printed next to each button for function
identification (See Fig. 2).
If pressure is released during any function,
powered motion will stop immediately. Do not
drop the handset into water, e.g. bath.
When not in use, the handset can be kept ready
for use by hooking it over the loop at the rear of
the mast.
Dual control switch: The raising / lowering of
the jib can also be controlled from this switch,
situated on the top of the electronics / battery
compartment on the mast. Arrows on the switch
are for function identification (See inset to Fig.
1). This switch will function, even if the handset
cable has been unplugged.
Emergency Stop Button (red): If, in an emer-
gency, you have to immediately stop any pow-
ered movement (other than by releasing pressure
on the button on the handset) press the emer-
gency stop button situated on the right hand side
of the electronics / battery compartment on the
mast (Fig. 1). Once the Emergency Stop button
has been operated, it must be reset by turning the
red cap until it pops out. Now the Tenor can be
operated again.
Power on / Reset button (green): Located on
the top control panel (Fig. 1). Press this button to
turn on power to the Tenor. Also used to reset if
the automatic overload fuse has operated
(indicated by the button projecting outwards
slightly). If the fuse has operated and, once reset,
operates again, withdraw the lifter from use and
contact Arjo or their appointed distributor.
Power off button (red): Located on the top
control panel (Fig. 1). Press this button to turn
off power to the Tenor.
Automatic cut out: If the lift is accidentally
overloaded, trying to lift a resident heavier than
permitted, an automatic ‘cut out’ operates to
prevent the lift lifting a load in excess of one and
a half a times the maximum allowed load. The
lift motion will stop automatically.
System failure lower override: In case of
control handset / dual switch malfunctioning,
with a resident still supported by the sling, the
lowering process can be continued using the
system failure lower override, situated on the
lift actuator tube (See Figs. 1 & 3).
To use this function, turn the red ring on top of
the motor / actuator of the Tenor clockwise,
using the resident’s own weight to enable the
mast to slowly lower. To stop lowering, simply
stop turning the ring. Only use this function in
the event of normal control failure. Do not use it
for normal function lowering.
‘Lower’ button
‘Raise’ button
Fig. 2
‘Close’ button
Chassis legs
Chassis legs
‘Open’ button

7
Product description
Automatic stop function: Great care should be
taken not to lower the jib and / or spreader bar
onto the resident or any obstruction, particularly
when the resident is standing up and weight
bearing. If this should happen, the motor will
continue to run but downward movement will be
blocked by the obstruction. If this occurs, release
pressure from the “lower” button immediately
and operate the “raise” button until the
equipment is clear. Then remove the obstruction.
OverHeat Protection: The buzzer will beep
twice every 15s and “OverHeat” will display on the
LCD. This happens when the caregiver exceeds the
duty cycle for the lift actuator (2 min / 18 min)
When it starts beeping, lifting and lowering is still
possible. This function protects actuator against
damage.
Battery discharge indicator: There is a small
battery symbol on the bottom of the LCD. The
battery symbol shows the level of battery charge.
(See Fig. 1 and also the ‘Battery Charging’
section for complete description).
Chassis castor brakes: The chassis rear
castors have brakes which can be foot operated
(See Fig. 4).
Powered adjustable width chassis legs: The
mobile chassis legs can be opened to avoid
obstructions e.g. chair legs. This can be done by
operating the hand control, using only one hand
and having the other free to hold onto the lift or
care for the resident. Use the lower button to
close the chassis legs and the upper one to open
them (See Fig. 2).
Numerous positions can be obtained between
fully opened and fully closed.
Transportation should be done with the chassis
legs closed, it will be easier to push the lifter
through doorways, etc.
When opening the chassis legs, the rear castors
will close inwards.
Hour/Cycle Meter: On the top of the LCD
display it shows the total duration of the lift and
lowering operation (in hours - see item 17B,
Fig. 1). The LCD can also show the number of
cycles by simultaneously pressing the “raise”
and “lower” button. This is primarily intended
to help the caregiver calculate maintenance
intervals.
Scale (optional): To use the scale, if available,
refer to the Scale IFU.
WARNING
Before operating the “System failure
lower override” to lower a resident,
always ensure that a chair or suitable
support is underneath ready to accept
the resident.
Lowering
Fig. 3
WARNING
When opening or closing the legs on a
powered chassis, care must be taken
not to allow anyone to stand in the way
of the moving chassis legs.
Fig. 4

8
Using your Tenor
CHECKLIST BEFORE USE
For a list of what to check before use, please
read the “Preventive Maintenance Schedule”
section of this document.
PREPARATION
Unpack the battery supplied with the lift.
When the battery pack is fully charged,
disconnect the mains power, then remove the
pack from the charger and insert if fully into the
Tenor battery position, located at the rear of the
mast (See Fig. 1). Electrical connection is made
automatically.
Before approaching the resident
The caregiver should always tell the resident
what he / she is going to do and have the correct
sling size ready. Where possible, always
approach the resident from the front.
To ensure maximum resident comfort, do not
allow the resident to hold onto the spreader bar.
If required, the chassis legs may be opened to go
around a chair, wheelchair or to avoid bed legs
or any other obstruction.
To lift a resident from a chair
Hold the sling up with the leg sections pointing
downwards (See Fig. 5), to identify the
orientation of the sling.
Before using a sling, first read the ‘Guidelines
on the use of your sling’ and the sling label,
which are delivered with the sling.
Place the sling around the resident so that the
bottom of the back support area reaches the
bottom of the resident’s spine (it is not necessary
to pull the sling under the resident). Ensure the
head support area is behind the head (See Fig. 5).
Pull each leg section under each thigh so that they
appear on the inside of the thighs (See Fig. 6).
Ensure the sling is not folded or twisted under
the resident (See Fig. 6).
Move the Tenor towards the resident, ensure the
widest side of the spreader bar is facing towards
the resident and is at, or just below, shoulder
level (See Fig. 7).
CAUTION
A battery that is charged for the first
time, or after a long storage period,
must be charged until the charger indi-
cates full charge (See “Battery charger
IFU 001-24257).
WARNING
Never leave the resident unattended.
Fig. 5
Fig. 6
Fig. 7

9
Using your Tenor
Ensure that the Tenor is close enough to be able
to attach the shoulder loops of the sling to the
spreader bar. To accomplish this, you may have
to put the resident’s feet on or over the chassis.
If the slings supplied have more than one loop
attachment position, attach whichever loop
seems appropriate to the size of the resident.
Once the Tenor is in position, attach the shoulder
strap loops to the hooks on the spreader bar
nearest to the resident (See Figs. 8 & 9).
The wider hook up points are for the shoulder
sling loops and the narrower hook up points are
for the leg sling loops (See Fig. 9).
If necessary, carefully lower the spreader bar a
little bit using the control handset to enable the
connection of the sling leg section loops, being
careful not to lower it onto the resident.
The leg section loops should not be crossed over
or twisted. Instead, the left leg section loop
should be connected to the exact side hook
above the leg being lifted (See Figs. 6 & 8).
Raise the resident with the control handset, just
high enough to move the resident clear of the
seat, ensure their feet are clear of the floor.
Before transportation, turn the resident to face
the caregiver and lower the individual to
approximately normal chair height. This gives
confidence and dignity and also improves the
Tenor mobility.
To return resident back to a chair
When returning to a chair, make sure the lift legs
are positioned around the legs/wheels of the
chair. To position the resident over the chair, use
the lift handles, do NOT pull the sling. The
resident suspended in sling should always
remain in the centre of gravity. Use the hand
control to lower the resident. (see Fig. 10).
WARNING
When lifting or lowering the resident,
ensure that no part of the resident’s
body can be caught between the lift’s
moving parts.
Fig. 8
WARNING
Always check that all sling attachment
loops are completely underneath and
away from the safety latch on the
hanger bar, before and during the
commencement of the lifting cycle, in
tension as the resident’s weight is
gradually taken up (See Figs. 8 & 9).
Fig. 9
Fig. 10

10
Using your Tenor
To lift a resident from a bed
Before lifting a person from a bed, ensure there
is sufficient clearance underneath the bed to
accommodate the Tenor chassis legs. Adjust
width of chassis legs if necessary.
Position the resident onto the sling by rolling the
resident towards you, then folding the sling in half
and placing it behind the resident’s back, so that
the bottom edge of sling is aligned with bottom of
the resident’s spine (See Figs. 11, 12 & 13).
Position the sling carefully so that when rolled
back, the resident will lie centrally on the sling.
Check that the head support area of the sling is in
position.
When rolling the resident back onto the sling,
roll them slightly in the opposite direction so
that the folded part of the sling can be brought
out.
Alternatively, the resident can be brought into a
sitting posture. Then position the sling as
detailed in the section “To lift a resident from a
chair”.
Using the adjustable width chassis, it is possible
to make adjustments to chassis leg widths to
assist manoeuvrability around obstructions, for
example, bed legs.
Make sure the lift is positioned perpendicular to
the bed. (see Fig. 14)
Approach the bed with the open side of the
Tenor spreader bar towards the resident’s head.
Position the Tenor so that the spreader bar is just
above and centrally situated over the resident.
Carefully lower the spreader bar until the
shoulder attachment loops can be connected to
the hooks nearest to the resident’s head.
WARNING
When lowering the resident back into a
chair or when transferring from bed to
chair, position the resident in such a
way that he / she is fully supported by
the chair when he / she is lowered.
Fig. 11
Fig. 12
Fig. 13
Fig. 14

11
Using your Tenor
Slide the leg sections of the sling under the
resident’s thighs and connect each loop on the
side hook above each leg.
To make the lift more comfortable for the
resident, it is recommended to lift the head end
of the bed to semi-reclined position before
commencing the lifting of the resident.
When correctly connected, operate the control
handset to raise the resident from the bed. At all
times when lifting and lowering, it is advisable
to stay at the side of the resident to ensure they
are in a comfortable position. This is also
reassuring to the resident.
The resident suspended in sling should always
remain in the centre of gravity.
After lifting the resident, adjust to a comfortable
height for transfer. The specially designed sling,
together with its integral head support, enables
one person to carry out a complete lifting
function without additional help.
To return resident to a bed
If returning the resident to a bed, move into the
desired position above the bed and then lower
using the control handset.When returning to a
bed, make sure the lift is positioned
perpendicular to the bed (see Fig. 15).
To position the resident over the bed, use the lift
handles, do NOT pull the sling. The resident
suspended in sling should always remain in the
centre of gravity. Use the hand control to lower
the resident.
Only when the resident’s body weight is fully
supported by the bed, may the sling connection
loops be detached and while still in sitting posi-
tion, detach the sling from the hooks before
reclining the resident to the bed.
Move the Tenor away before removing the sling
from under the resident.
If transferring the resident to a chair, refer to the
section “To return resident back to the chair”.
WARNING
Always check that the sling attach-
ment loops are fully in position before
and during the commencement of the
lifting cycle, and in tension as the resi-
dent’s weight is gradually taken up.
Fig. 15

12
Using your Tenor
To lift a resident from the floor
Put the sling around the resident as before, by
using the rolling or seated position method.
Depending on circumstances, space and / or
position of the resident etc., open the chassis
legs if necessary and carefully approach the
resident with the front of the lift. Now lift the
resident’s legs over the chassis as shown in
Figure 13, should the situation require it.
The resident’s head and shoulders should be
raised on pillows for comfort. This will also
make it easier to attach the shoulder position
attachment loops (See Fig. 16).
Attach the shoulder strap attachment loops. It
will probably be easier to attach the longest
loops.
Some caregivers prefer to use a larger sling
when lifting a resident from the floor.
Bring each leg section of the sling under the
resident’s thighs and attach each leg strap loop to
the side hook above each leg (See Fig. 17).
Once securely connected, raise the resident
carefully, staying in close proximity of the
resident’s legs at this stage of the lift to guide
his / her legs safely over the lift until clear.
Once raised from the floor, ensure the
resident’s legs are clear of the chassis before
continuing to lift.
Always move the Tenor in the direction shown
in Fig. 17.
Raise the resident to a suitable height for
transport in a semi-recumbent position.
If the leg sections of the sling tend to be fairly
high in the crotch area, make adjustments for
added comfort. The resident should be positioned
in a chair or placed onto a bed in order to do this.
If the resident is prone to extensor spasm, he / she
may be lifted with the Tenor, but special attention
should be paid to supporting the legs during
lifting.
Staff assessment should be made to determine if
a spastic or combative resident requires an
additional caregiver to assist.
Transportation of a resident is possible with the
chassis legs open or closed, but manoeuvrability
will be easier, especially through doorways, with
the chassis legs closed. The resident should be
positioned facing the caregiver and at a dignified
height.
Apply the brakes on an incline.
Fig. 16
Fig. 17
WARNING
Before and during the commencement
of the lifting cycle, always check that all
the sling attachment loops are fully in
position and in tension as the resident’s
weight is gradually taken up and that
the sling loops are underneath and
away from the safety latch on the
hanger bar.

13
Battery charging
The Tenor incorporates a battery discharge
indicator, situated on the rear of the battery /
electronics compartment (See Battery
discharge indicator in chapter Labels, item 5).
WARNING
Only use the Arjo battery that is
supplied with the Tenor.
Only use Arjo components that have
been specifically designed for the
purpose when charging batteries.
WARNING
No smoking or naked flames in battery
vicinity.
Do not place batteries near, or dispose
of, in a fire.
Do not short circuit a battery.
Do not store batteries at temperatures
in excess of 60°C (140°F).
Do not crush, puncture, open, disman-
tle, or otherwise mechanically inter-
fere with batteries.
WARNING
Should the battery casing become
cracked and electrolyte come into
contact with skin or clothing, wash
immediately with water.
If the electrolyte contacts the eye,
wash immediately with copious
amounts of water and seek medical
attention.
When disposing of batteries, contact
the appropriate local authorities for
advice.
The abbreviation “Pb” shown next to
the recycling and trash bin symbols on
the battery pack label is the element
symbol for lead and indicates that the
battery contains lead and therefore
should not be disposed of in the nor-
mal manner but must be recycled.

14
Battery charging
It is recommended that the battery is removed
from the lifter and recharged when the battery
discharge indicator displays 3 filled segments of
battery charge and the buzzer beeps once every
10s. However, at this point lifting is still possible
until the display shows one filled segment and
the buzzer beeps continuously.
Best practice is to charge batteries at each shift
to maximize battery life. Avoid totally
discharging the battery, this will prolong battery
life.
A discharged battery must be left to charge until
the charger indicates full charge.
To ensure the Tenor is always ready for use, it is
recommended that a freshly charged battery
pack is always available. This is achieved by
having additional battery packs available and
keeping one on charge while the other is in use.
The battery life is variable (2-5 years) and
mainly depends on proper charging practices. To
extend the battery life, the batteries must be
charged at regular interval until the charger
indicates full charge.
It may be considered good protocol to have a
freshly charged battery pack ready for the start
of every work shift.
Place the battery pack on charge as follows:
When the battery discharge indicator displays 3
filled segments, complete your lift cycle. Then
take the lifter to a convenient location and remove
the battery pack by holding the grip handle on the
top and lift clear (See Fig. 19). Take the battery to
the battery charger unit, ensure the battery is
positioned securely (See “Battery charger IFU
001-24257).
When the battery pack is fully charged, disconnect
the mains power, remove the battery pack from
the charger and insert it back into the
Tenor
battery compartment.
Ensure that the green Power On / Reset button
(Fig. 1) is pressed in.
The Tenor is now ready for use.
CAUTION
A battery that is charged for the first
time or after a long storage period
must be charged until the charger indi-
cates full charge.
WARNING
Hold the pack firmly to ensure it does
not drop and become damaged or
cause personal injury.
CAUTION
After use, turn off the Tenor by pressing
the red Power off button (Fig. 1) to
reduce power consumption.
Fig. 19

15
Care of your TENOR
How often the following actions are taken,
depends on how often the equipment is used.
Unless otherwise stated, before each and every
use follow the cleaning, care and inspection
procedures described in this section.
For cleaning your lifter, equipment and
accessories wipe down with a damp cloth using
warm water to which a mild detergent has been
added.
For disinfection of contaminated lifters,
equipment and accessories, use the preferred
method of wiping the product completely with
“hard surface disinfectant wipes” that are supplied
impregnated with a mild detergent.
A rubbing action will be necessary when using
the wipes to promote effective disinfection of the
surfaces.
Servicing Advice
Spare parts, if required, are available from Arjo
or their approved distributors. Parts list and
circuit diagrams are available from Arjo or their
approved distributors upon request.
Special tools are required for certain component
replacement.
UK LIFTERS ONLY: Important new legislation
came into force on 5th December 1998, which has an
impact on the schedule of service for your resident
lifter(s), variable height baths and other raising and
lowering equipment. The Lifting Operations and
Lifting Equipment Regulations (LOLER) 1998 and
the Provision and Use of Work Equipment Regula-
tions (PUWER 98) must be satisfied by the duty
holder. A scheme of six monthly through examina-
tions has been devised to comply with the law and
details can be obtained from Arjo Service UK.
The simplest, safest and most effective way to
maintain your product in good working order, is to
have it methodically and professionally serviced by
an Arjo approved engineer using Arjo approved
spare parts
WARNING
It is recommended that resident lifters,
equipment, accessories and slings
supplied by Arjo are regularly cleaned
and / or disinfected between each
resident use if necessary, or daily as a
minimum. If the slings, lifters and
equipment need cleaning or are
suspected of being contaminated,
follow the cleaning and / or disinfection
procedures below, before re-using the
equipment. This is especially
important when using the same
equipment for another resident to
minimize the risk of cross infection.
WARNING
Cleaning and disinfection products
must be used in accordance with the
manufacturer’s instructions and
suitable eye, hand and clothing
protection must be worn at all times
when handling disinfectants.
CAUTION
Do not use the product in wet areas,
as this could cause problems with
electrical components or internal
corrosion.
If a hot air dryer is used to dry the lifter,
the temperature must not exceed 90°C
(194°F)
Do not use petroleum based solvents
or similar. This may damage plastic
parts.
WARNING
Arjo recommends that the Tenor is
maintained at regular intervals. See
Arjo Preventive Maintenance
Schedule.

16
Care of your TENOR
For information on service and maintenance
contracts, please contact your local Arjo
distributor.
Slings
With regard to laundering, the sling should not
be classified as linen, but as an accessory to a
resident transfer lifter and therefore classified as
a medical device. Slings should be cleaned and
disinfected only in strict accordance with the
manufacturer’s instructions.
It is essential that resident lifters, equipment,
accessories and slings supplied by Arjo are regu-
larly cleaned and/or disinfected between each
resident use if necessary, or daily as a minimum.
If the slings, lifters and equipment need cleaning
or are suspected of being contaminated, follow
the cleaning and/or disinfection procedures
below, before re-using the equipment. This is
especially important when using the same equip-
ment for another resident to minimize the risk of
cross infection.
Environmental Advice
When disposing of any items associated with the
equipment, contact the appropriate local
authority for advice.
CAUTION
The sling should be checked before
and after using with each resident and
if necessary, washed according to the
instructions on the sling. Also refer to
the sling instruction sheet.
VARNING
Mechanical pressure should be
avoided during the washing and drying
procedure e.g. rolling and pressing, as
these can damage parts vital to the
safe and comfortable operation of the
sling.
CAUTION
Washing and drying procedures must
not exceed 90°C (194°F). Wash using
normal detergents, do not iron. Also
refer to the sling instruction sheet.
WARNING
When using your sling, always read
“the Guidelines on the use of your
sling” that are delivered with the sling.

17
Labels
4
2
5
6
8
9
3
10
7
1
Key to labels:
1. Arjo logo
2. Product name
3. Attention - Read operating instructions
before use
4. Sling size guide
5. System failure lower override identification
6. Safe Working Load and Serial number /
chassis ref.
7. Battery instruction / Recycling information
8. Hour/Cycle meter / Battery discharge
indicator
9. On / off label
10.Voltage / current reading
11. Emergency stop button label
12.Maximum total weight of lift (lift + patient)
Rating: 24V , 4.0Ah (30A max.), IP24
BATTERY PACK 4.0AH
Pb
Designed in Canada
Assembled in China
001-16007 REV 1
YYYY-MM
ArjoHuntleigh AB
YYWW
NDA0100-20
8
11
70 kg/
155 lbs
320 kg/
705 lbs
390 kg/
860 lbs
12
Tenor

18
Labels
Symbol Explanation
Mandatory to read the
Instructions for Use
Separate electrical and
electronic components for
recycling in accordance with the
European Directive 2012/19/EU
(WEEE)
Type B
Applied part: protection against
electrical shock in accordance
with EN/IEC 60601-1.
CE marking indicating
conformity with European
Community harmonised
legislation Figures indicate
Notified Body supervision.
Indicates the product is a
Medical Device according to EU
Medical Device Regulation
2017/745
Total mass of equipment
including its safe working load.
Name and address of the
manufacturer
Manufacturing date
70 kg/
155 lbs
320 kg/
705 lbs
390 kg/
860 lbs

19
Technical specification
Component Weights
kg lbs
Tenor complete with scale, battery .............................................70 155
Tenor complete without scale .....................................................69.1 152.3
Maximum total weight of lift (lift + patient) ...................................390 860
In normal use, the Tenor can be broken up into two parts:
Battery pack.................................................................................3.8 8.4
Tenor (without Battery pack)........................................................65.3 144
Tenor with scale (without Battery pack).......................................66.4 146.4
The Tenor is not intended to be broken up into more than these parts.
Maximum Lifting Capacities (Safe Working Load - SWL)
Tenor ............................................................................... 320 705
All slings - Please verify with the SWL on the sling label
Electrical
Battery type.................................................................................. Rechargeable - sealed lead acid
Battery part number ..................................................................... NDA0100-20
Battery capacity ........................................................................... 4Ah
Lift - Protection class - Ingress of fluid......................................... IPX4
Lift - Protection class - Electrical shock protection....................... Internally powered equipment
Lift nominal voltage...................................................................... 24V
Fuse - Overload ........................................................................... 16A (thermal cutout)
Fuse - PCBA................................................................................ 20A (time delay)
Operating forces - Handset.......................................................... 2.5N
See Battery Charger IFU 001-24257 for technical specifications
Medical Equipment – type protection against electrical shock in accordance with IEC 60601-1.
Certified by TUV for standard IEC 60601-1:2012(ed.3.1) and EN ISO10535:2006.
Duty cycle Max volts Max amps
Lift actuator .................................................................. 10% – 1 min / 9 min 24 V 10 A
“V” Chassis actuator .................................................... 10% – 2 min / 18 min 24 V 2 x 2,3 A
Mode of operation: intermittent
Environment
Air humidity .................................................................. 80% @ 20°C (68°F)
Usage temperature range (ambient)............................ + 5°C (41°F) to + 35°C (95°F)
Optimum usage temperature (ambient)....................... + 20°C (68°F) to + 25°C (77°F)
Storage and transportation temp (ambient) ................. - 10° C (14°F) to + 45°C (113°F)
End of Life Disposal
• All batteries in the product must be recycled separately. Batteries are to be disposed in accordance
with national or local regulations.
• Slings including stiffeners/stabilizers, padding material, any other textiles or polymers or plastic materi-
als etc. should be sorted as combustible waste.
• Lift systems having electrical and electronic components or an electrical cord should be disassembled
and recycled per Waste of Electrical and Electronic Equipment (WEEE) or in accordance with local or
national regulation.
• Components that are primarily be made up of different kinds of metal (containing more than 90% metal
by weight) for example sling bars, rails, upright supports, etc., should be recycled as metals.