Arjo Tenor User manual

Tenor
INSTRUCTIONS FOR USE
THL25808M-EN Rev 14 · 08/2019

WARNING
To avoid injury, always read this Instructions for Use and accompanied
documents before using the product.
Mandatory to read the Instructions for Use
Design Policy and Copyright
® and ™ are trademarks belonging to the Arjo group of companies.
© Arjo 2019.
As our policy is one of continuous improvement, we reserve the right to modify designs
without prior notice. The content of this publication may not be copied either whole or
in part without the consent of Arjo.

Content
Safety instructions ............................................................................................. 3
Read Before Use .................................................................................................. 3
Intended Use ........................................................................................................ 3
Serious ,ncident.....................................................................................................3
Operational Life .................................................................................................... 3
Bariatric Slings Guidance ..................................................................................... 4
Product description ............................................................................................ 5
Parts referred to in this manual ............................................................................ 5
Controls and functions .......................................................................................... 6
Control Handset ............................................................................................... 6
Dual control switch ........................................................................................... 6
Emergency Stop Button (red) ........................................................................... 6
Power on / Reset button (green) ...................................................................... 6
Power off button (red) ...................................................................................... 6
Automatic cut out ............................................................................................. 6
System failure lower override ........................................................................... 6
Automatic stop function .................................................................................... 7
Battery discharge indicator ............................................................................... 7
Powered adjustable width chassis legs ............................................................ 7
Scale (optional) ................................................................................................ 7
Using your Tenor ................................................................................................ 8
Checklist before use ............................................................................................. 8
Preparation ........................................................................................................... 8
Before approaching the resident .......................................................................... 8
To lift a resident from a chair ................................................................................ 8
To return resident back to a chair ......................................................................... 9
To lift a resident from a bed .................................................................................. 10
To lift a resident from the floor .............................................................................. 12
Battery charging ................................................................................................. 13
Care of your TENOR ........................................................................................... 15
Servicing Advice ................................................................................................... 15
Slings .................................................................................................................... 16
Environmental Advice ........................................................................................... 16
Labels .................................................................................................................. 17
Key to labels ......................................................................................................... 17
Symbol explanation ............................................................................................... 18
Technical specification ...................................................................................... 19
Component Weights ............................................................................................. 19
Maximum Lifting Capacities (Safe Working Load - SWL) ..................................... 19
Electrical ............................................................................................................... 19
Environment ......................................................................................................... 19
Maximum sound power level ................................................................................ 20
Hoist Dimensions .................................................................................................. 20
Troubleshooting / Problem Solving .................................................................. 22
Preventive Maintenance Schedule .................................................................... 24
Arjo Slings ............................................................................................................ 24
Arjo Battery Charger ............................................................................................. 24
Arjo Tenor ............................................................................................................. 24
Checks to be performed by qualified Arjo personnel ............................................ 25
Electromagnetic Compatibility (EMC) .............................................................. 26

3
Safety instructions
READ BEFORE USE
Before using your Te n o r , familiarise yourself with
the various parts and controls as illustrated in this
document. Read this whole manual thoroughly
before operating your Te n o r in order to prevent
injury or damage to the product.
Symbols and definitions used in this manual:
INTENDED USE
Te n o r is a mobile passive lift, intended to be used on
horizontal surfaces for lifting and transfer in hospi-
tals, nursing homes or other health care facilities.
To describe which residents may be lifted using an
Arjo hoist, a resident gallery has been created by
Arjo. The residents that can be transferred with a
Te n o r have been named Doris (D) and Emma (E).
Te n o r has been designed to lift Doris, who:
• Sits in wheelchair
• Has no capacity to support herself at all
• Cannot stand unsupported and is not able to bear
weight, not even partially
• Is dependent on carer in most situations
Te n o r has been designed to lift Emma, who:
• Is a passive resident
• Might be almost completely bed ridden
• Is often stiff and has contracted joints
• Is totally dependent
SERIOUS INCIDENT
If a serious incident occurs in relation to this medical
device, affecting the user, or the patient then the user
or patient should report the serious incident to the
medical device manufacturer or the distributor. In the
European Union, the user should also report the
serious incident to the Competent Authority in the
member state where they are located.
This equipment shall always be handled by a trained
caregiver and in accordance with the instructions
outlined in this Instruction for Use. Te n o r should
only be used for the purpose specified in this
Instructions for Use. Any other use is prohibited.
OPERATIONAL LIFE
Unless stated otherwise, the operational life of the
Te n o r is ten (10) years, as long as the required
preventive maintenance is carried out in accordance
with the care and maintenance instructions in this
user manual. The Te n o r will not be suitable for use if
it is damaged.
The operational life of the sling and of the consum-
able parts e.g. batteries, depends on the actual use
conditions. Therefore, before use, always make sure
that the sling, loops, cords and straps do not show
any sign of fraying, tearing or other damage and
that there is no damage (e.g. cracking, bending,
breaking) to the attachment clips. If any such
damage is observed, do no use the sling.
The scale (if fitted) has been designed to weigh resi-
dents.
CAUTION
Failure to follow these instructions
may cause damage to the product.
WARNING
Failure to follow these instructions
may result in injury to yourself or to
others.
WARNING
When using the Tenor, only use the
slings as described in the list on
the next page.
WARNING
Do not overload the Te n o r beyond the
approved maximum lifting capacity (Safe
Working Load) of 320 kg
(705 lbs).
CAUTION
Although manufactured to a high
standard, the Tenor and accessories
should not be left for extended periods in
humid or wet areas.
Do not, under any circumstances, spray
the Te n o r or accessories (excluding
sling) with water e.g. under the shower.

4
Safety instructions
BARIATRIC SLINGS GUIDANCE
If the resident’s weight falls into two sizes or if there is any doubt on choosing the right size slings, always go
for the smaller size sling first.
This resident sling guide is only an approximation, other factors which must be considered when selecting the
appropriate sling are: resident’s distribution of body weight (i.e. hips, thighs, upper body); resident’s height,
torso length; resident’s physical condition (i.e. amputee, contractions, etc.).
WARNING
Before attempting to raise a resident, a
full clinical assessment of the
resident’s condition and suitability
must be carried out by a qualified
person on the individual resident to
determine if it is advisable that he/she
will be lifted and/or transferred using a
Tenor.
WARNING
If FLITES (disposable sling) are to be
used with the Ten or , then always refer
to the separate operating instructions
for FLITES as well as these instruc-
tions before using.
Part number Sling Size Edge binding colour Safe Working Load
MAA8000-M M Yellow 454 kg/1 000 lb
MAA8000-L L Green 454 kg/1 000 lb
MAA8000-XL XL Blue 454 kg/1 000 lb
MAA8000-XXL XXL Terracotta 454 kg/1 000 lb
MAA8010-M M Yellow 454 kg/1 000 lb
MAA8010-L L Green 454 kg/1 000 lb
MAA8010-XL XL Blue 454 kg/1 000 lb
MAA8010-XXL XXL Terracotta 454 kg/1 000 lb
MAA8020-M M Yellow 454 kg/1 000 lb
MAA8020-L L Green 454 kg/1 000 lb
MAA8020-XL XL Blue 454 kg/1 000 lb
MAA8020-XXL XXL Terracotta 454 kg/1 000 lb
MAA8030-M M Yellow 454 kg/1 000 lb
MAA8030-L L Green 454 kg/1 000 lb
MAA8030-XL XL Blue 454 kg/1 000 lb
MAA8030-XXL XXL Terracotta 454 kg/1 000 lb
WARNING
The Tenor resident must only be lifted using a bariatric sling.

5
Product description
Parts referred to in this manual
1. Mast
2. Chassis
3. Adjustable width chassis legs
4. Rear castors (braked)
5. Lift actuator
6. Jib
7. Manoeuvring handle
8. Battery pack
9. Hand control (for raising and lowering)
10.Electric / Battery compartment
11.Spreader bar
12.Sling attachment hooks
13.Scale unit and display (if fitted)
14.System failure lower override
15.Power off button
16.Power on / Reset button
17.LCD
17A: Battery discharge indicator
17B. Hour/Cycle meter
18.Dual control switch for raising UP
19.Dual control switch for lowering DOWN
20.Front castor
21.Battery release button
22.Emergency stop button
Entire Product
Type B. Applied part:
Protection against electric shock
in accordance with EN 60601-1.
1
2
3
4
5
6
7
8
9
16
19
10
11
12
13
14
15 18
21
17
20 22
Fig. 1
17B
17A

6
Product description
CONTROLS AND FUNCTIONS
Control Handset: Press the appropriate button
on the control handset to raise / lower the jib and
to move the spreader bar. A small direction
arrow is printed next to each button for function
identification (See Fig. 2).
If pressure is released during any function,
powered motion will stop immediately. Do not
drop the handset into water, e.g. bath.
When not in use, the handset can be kept ready
for use by hooking it over the loop at the rear of
the mast.
Dual control switch: The raising / lowering of
the jib can also be controlled from this switch,
situated on the top of the electronics / battery
compartment on the mast. Arrows on the switch
are for function identification (See inset to Fig.
1). This switch will function, even if the handset
cable has been unplugged.
Emergency Stop Button (red): If, in an emer-
gency, you have to immediately stop any pow-
ered movement (other than by releasing pressure
on the button on the handset) press the emer-
gency stop button situated on the right hand side
of the electronics / battery compartment on the
mast (Fig. 1). Once the Emergency Stop button
has been operated, it must be reset by turning the
red cap until it pops out. Now the Tenor can be
operated again.
Power on / Reset button (green): Located on
the top control panel (Fig. 1). Press this button to
turn on power to the Tenor. Also used to reset if
the automatic overload fuse has operated
(indicated by the button projecting outwards
slightly). If the fuse has operated and, once reset,
operates again, withdraw the lifter from use and
contact Arjo or their appointed distributor.
Power off button (red): Located on the top
control panel (Fig. 1). Press this button to turn
off power to the Tenor.
Automatic cut out: If the lift is accidentally
overloaded, trying to lift a resident heavier than
permitted, an automatic ‘cut out’ operates to
prevent the lift lifting a load in excess of one and
a half a times the maximum allowed load. The
lift motion will stop automatically.
System failure lower override: In case of
control handset / dual switch malfunctioning,
with a resident still supported by the sling, the
lowering process can be continued using the
system failure lower override, situated on the
lift actuator tube (See Figs. 1 & 3).
To use this function, turn the red ring on top of
the motor / actuator of the Tenor clockwise,
using the resident’s own weight to enable the
mast to slowly lower. To stop lowering, simply
stop turning the ring. Only use this function in
the event of normal control failure. Do not use it
for normal function lowering.
‘Lower’ button
‘Raise’ button
Fig. 2
‘Close’ button
Chassis legs
Chassis legs
‘Open’ button

7
Product description
Automatic stop function: Great care should be
taken not to lower the jib and / or spreader bar
onto the resident or any obstruction, particularly
when the resident is standing up and weight
bearing. If this should happen, the motor will
continue to run but downward movement will be
blocked by the obstruction. If this occurs, release
pressure from the “lower” button immediately
and operate the “raise” button until the
equipment is clear. Then remove the obstruction.
OverHeat Protection: The buzzer will beep
twice every 15s and “OverHeat” will display on the
LCD. This happens when the caregiver exceeds the
duty cycle for the lift actuator (2 min / 18 min)
When it starts beeping, lifting and lowering is still
possible. This function protects actuator against
damage.
Battery discharge indicator: There is a small
battery symbol on the bottom of the LCD. The
battery symbol shows the level of battery charge.
(See Fig. 1 and also the ‘Battery Charging’
section for complete description).
Chassis castor brakes: The chassis rear
castors have brakes which can be foot operated
(See Fig. 4).
Powered adjustable width chassis legs: The
mobile chassis legs can be opened to avoid
obstructions e.g. chair legs. This can be done by
operating the hand control, using only one hand
and having the other free to hold onto the lift or
care for the resident. Use the lower button to
close the chassis legs and the upper one to open
them (See Fig. 2).
Numerous positions can be obtained between
fully opened and fully closed.
Transportation should be done with the chassis
legs closed, it will be easier to push the lifter
through doorways, etc.
When opening the chassis legs, the rear castors
will close inwards.
Hour/Cycle Meter: On the top of the LCD
display it shows the total duration of the lift and
lowering operation (in hours - see item 17B,
Fig. 1). The LCD can also show the number of
cycles by simultaneously pressing the “raise”
and “lower” button. This is primarily intended
to help the caregiver calculate maintenance
intervals.
Scale (optional): To use the scale, if available,
refer to the Scale IFU.
WARNING
Before operating the “System failure
lower override” to lower a resident,
always ensure that a chair or suitable
support is underneath ready to accept
the resident.
Lowering
Fig. 3
WARNING
When opening or closing the legs on a
powered chassis, care must be taken
not to allow anyone to stand in the way
of the moving chassis legs.
Fig. 4

8
Using your Tenor
CHECKLIST BEFORE USE
For a list of what to check before use, please
read the “Preventive Maintenance Schedule”
section of this document.
PREPARATION
Unpack the battery supplied with the lift.
When the battery pack is fully charged,
disconnect the mains power, then remove the
pack from the charger and insert if fully into the
Tenor battery position, located at the rear of the
mast (See Fig. 1). Electrical connection is made
automatically.
Before approaching the resident
The caregiver should always tell the resident
what he / she is going to do and have the correct
sling size ready. Where possible, always
approach the resident from the front.
To ensure maximum resident comfort, do not
allow the resident to hold onto the spreader bar.
If required, the chassis legs may be opened to go
around a chair, wheelchair or to avoid bed legs
or any other obstruction.
To lift a resident from a chair
Hold the sling up with the leg sections pointing
downwards (See Fig. 5), to identify the
orientation of the sling.
Before using a sling, first read the ‘Guidelines
on the use of your sling’ and the sling label,
which are delivered with the sling.
Place the sling around the resident so that the
bottom of the back support area reaches the
bottom of the resident’s spine (it is not necessary
to pull the sling under the resident). Ensure the
head support area is behind the head (See Fig. 5).
Pull each leg section under each thigh so that they
appear on the inside of the thighs (See Fig. 6).
Ensure the sling is not folded or twisted under
the resident (See Fig. 6).
Move the Tenor towards the resident, ensure the
widest side of the spreader bar is facing towards
the resident and is at, or just below, shoulder
level (See Fig. 7).
CAUTION
A battery that is charged for the first
time, or after a long storage period,
must be charged until the charger indi-
cates full charge (See “Battery charger
IFU 001-24257).
WARNING
Never leave the resident unattended.
Fig. 5
Fig. 6
Fig. 7

9
Using your Tenor
Ensure that the Tenor is close enough to be able
to attach the shoulder loops of the sling to the
spreader bar. To accomplish this, you may have
to put the resident’s feet on or over the chassis.
If the slings supplied have more than one loop
attachment position, attach whichever loop
seems appropriate to the size of the resident.
Once the Tenor is in position, attach the shoulder
strap loops to the hooks on the spreader bar
nearest to the resident (See Figs. 8 & 9).
The wider hook up points are for the shoulder
sling loops and the narrower hook up points are
for the leg sling loops (See Fig. 9).
If necessary, carefully lower the spreader bar a
little bit using the control handset to enable the
connection of the sling leg section loops, being
careful not to lower it onto the resident.
The leg section loops should not be crossed over
or twisted. Instead, the left leg section loop
should be connected to the exact side hook
above the leg being lifted (See Figs. 6 & 8).
Raise the resident with the control handset, just
high enough to move the resident clear of the
seat, ensure their feet are clear of the floor.
Before transportation, turn the resident to face
the caregiver and lower the individual to
approximately normal chair height. This gives
confidence and dignity and also improves the
Tenor mobility.
To return resident back to a chair
When returning to a chair, make sure the lift legs
are positioned around the legs/wheels of the
chair. To position the resident over the chair, use
the lift handles, do NOT pull the sling. The
resident suspended in sling should always
remain in the centre of gravity. Use the hand
control to lower the resident. (see Fig. 10).
WARNING
When lifting or lowering the resident,
ensure that no part of the resident’s
body can be caught between the lift’s
moving parts.
Fig. 8
WARNING
Always check that all sling attachment
loops are completely underneath and
away from the safety latch on the
hanger bar, before and during the
commencement of the lifting cycle, in
tension as the resident’s weight is
gradually taken up (See Figs. 8 & 9).
Fig. 9
Fig. 10