liftup RAIZER M User manual

Liftup A/S| Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
User Manual
RAIZER®M
USER MANUAL –RAIZER® M –GB VERSION 1.0

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
2
Contents
General information ............................................................................................................4
1. Foreword...................................................................................................................................................5
1.1 Electronic version ..............................................................................................................................5
2. EU declaration of conformity...............................................................................................................6
3. Labelling of the equipment....................................................................................................................7
4. Terms of use.............................................................................................................................................8
5. Safety instructions...................................................................................................................................9
5.1 Avoid personal injury ........................................................................................................................9
5.2 Overload ..............................................................................................................................................9
5.3 Personal safety....................................................................................................................................9
5.4 Handling................................................................................................................................................9
6. Disposal ...................................................................................................................................................10
7. Right of complaint.................................................................................................................................10
User manual ....................................................................................................................... 11
8. Technical specifications........................................................................................................................12
8.1 Dimensional drawings .....................................................................................................................12
8.2 Specifications.....................................................................................................................................13
8.3 Patents and design registration.....................................................................................................13
9. Prior to use.............................................................................................................................................14
10. Functionality ...........................................................................................................................................14
11. Assembly and operation ......................................................................................................................15
11.1 Positioning the seat .........................................................................................................................15
11.2 Mounting the seat belts..................................................................................................................15
11.3 Mounting the backrests ..................................................................................................................16
11.4 Mounting the legs.............................................................................................................................17
11.5 Alerts prior to lifting .......................................................................................................................18
11.6 Performing the lift............................................................................................................................18
12. Disassembly ............................................................................................................................................19
13. Maintenance............................................................................................................................................20
13.1 Cleaning..............................................................................................................................................20
13.2 Mechanical maintenance.................................................................................................................20

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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14. Spare parts and accessories................................................................................................................21
14.1 Spare parts.........................................................................................................................................21
14.2 Accessories........................................................................................................................................21
15. Troubleshooting ....................................................................................................................................22
December 2020

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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General information
Congratulations on your purchase of the Raizer M.
This is an original user manual for your new Raizer M lifting chair. Hereinafter we use the term
Raizer for Raizer M, if nothing else is specifically indicated.
In the first sections of this user manual, we present you with various information related to your
Raizer such as terms of use, safety instructions etc.
Read the user manual carefully prior to use.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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1. Foreword
This is an original user manual for your new Raizer
M lifting chair. Hereinafter we use the term Raizer
for Raizer M, if nothing else is specifically indicated.
This Raizer is designed primarily for use in private
homes. If you intend to use the Raizer in other
settings, you should contact our dealer for
information about service.
It is important to read this manual
before using the Raizer.
Never use the Raizer to lift a person if you suspect
that the person has been hurt in a way that the
lifting procedure may deteriorate the person’s well-
being.
The Raizer is a mobile lifting chair which helps a lying
person up to an almost standing position in a few
minutes. The Raizer can be operated by only a single
person.
To operate the lifting chair, the Raizer must be assembled around the fallen person (cf. section
11). It can then be operated using the crank handle. The fallen person can be raised to a sitting
or almost standing position ready for relocation.
1.1 Electronic version
We offer online versions of the user manual as well as the quick guide which can always be
accessed by scanning the below QR code or from our website:
https://www.liftup.dk/en/products/accessories/raizer-quick-guides/
Scan to open or download
user manual or quick guide

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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2. EU declaration of conformity
Manufacturer: Liftup A/SLiftup A/S
Address: Hagensvej 21, DK-9530 Støvring
Phone: [phone]
Reg. No. 523867 - Danish Medicines Agency
hereby declares that
Equipment: RAIZER®M
Mobile lifting chair
The Raizer is in compliance with:
Medical Device Directive MDD 93/42/EEC. Medical devices under class 1 (according to rule
1 of annex IX of the Council Directive MDD 93/42/EEC). Conformity assessment was per-
formed according to Annex VII.
Raizer meets the relevant requirements notably in following standards:
EN/ISO 10535:2006 Hoists for the transfer of disabled persons —Requirements and
test methods
DS/EN 12182:2012 Assistive products for persons with disability - General require-
ments and test methods
The above product is manufactured under the following management system:
EN ISO 9001: 2015 Quality management, Certificate No. 5749-3027770-01-02-01
CEO
Søren Elisiussen
Position
Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
Place
20 October 2020
Date
Signature

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USER MANUAL –RAIZER® M –GB VERSION 1.0
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3. Labelling of the equipment
Insert copy of
CE certification mark here

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USER MANUAL –RAIZER® M –GB VERSION 1.0
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4. Terms of use
The Raizer should only be used to bring a person lying on the floor to a sitting or almost standing
position if the person is unable to do so by him-/herself. The person may require relocation
from this position. A hygiene cover or a form of textile must be applied to the seat/headrest if
the person to be lifted is NOT wearing clothes on areas in direct contact with the Raizer.
Movable parts: Be careful not to get crushed. The user manual must be read
carefully prior to use. Service inspections must always be undertaken by a
qualified service technician. The owner of the device is obliged to maintain it
according to the maintenance guide in section 13. It is strictly forbidden to
modify the product as this may endanger people’s personal safety.
The Raizer’s parts may be hot or cold to touch in case they have been stored
in the baggage compartment of a car or in direct sunlight. Please consider this
before using the device.
Lifting capacity: Max. 150 kg (330 lbs).
Do not push or transport the lifting chair while the person is sitting in it.
Do not stand on the lifting chair.
Never immerse it in water.
Read the user manual thoroughly before using the lifting chair.
ALWAYS run the Raizer back to horizontal position after use leaving it ready
for the next lift.
Liftup A/S guarantees that the product is safe to use as long as it is used in a
reasonable and foreseeable way. If the product shows any visual sign or any
defects, the product should not be used and may not be considered safe to use
or live up to normal performance standards, reliability and durability included.
Thus, Liftup A/S cannot be held responsible for improper usage or for what
happens if you use the product differently than the way it was intended.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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5. Safety instructions
5.1 Avoid personal injury
Even though the Raizer comes fitted with various safety features, always use caution
if persons or animals are close by, as this may unintendedly lead to the risk of crushing.
Never allow children to play with the Raizer.
The Raizer’s parts may be hot or cold to touch in case they have been stored in the
baggage compartment of a car or in direct sunlight. Please consider this before using
the device.
5.2 Overload
In order to avoid damage to the device in the event of overload (max. 150 kg/330 lbs), the Raizer
is fitted with a torque limiter which when triggered halts the lifting chair. In the event of
overload, the crank handle will turn without lifting the chair.
5.3 Personal safety
•To avoid personal injury, it is NOT permitted to use the lifting chair when someone or
something is at risk of being injured by crushing, cutting, falling, slipping, or similar.
•It is important to ensure that the chair can move without putting anyone or anything at risk.
•Be extra careful when there are children and physically or mentally challenged people on or
near the chair, as these groups cannot always be expected to be able to foresee the possible
consequences of its movements.
•Never load more on the chair than the 150 kg/330 lbs stated on the loading sign as the
maximum load.
5.4 Handling
The Raizer can be transported in the provided packing. The seat can be carried in the turquoise
handle. Backrests and legs can be transported separately in the provided packing.
If the Raizer has been purchased with extra storage facilities and handling equipment, please see
the guide supplied with the equipment in question.
Do not subject the Raizer to severe knocks or blows as this can affect product functionality.
NEVER use a high-pressure jet to rinse the chair.
Do NOT immerse the Raizer in water, as this can damage the product.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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6. Disposal
It is the duty of the owner to dispose of the product in accordance with the current national,
state and local regulations applicable at the time.
Contact your dealer for assistance with disposal.
7. Right of complaint
You have the right to complain about a product that has defects or flaws that were present
when the product was sold. The right of complaint is valid for two years and includes
manufacturing faults and material defects.
The right of complaint must be addressed to the dealer from whom you purchased the product,
and all information about warranty services must be managed by the dealer.
Liftup offers full right of complaint on spare parts for two years (through our dealer) provided
the product is registered with Liftup.

Please read more about this in the terms of sale and delivery:
https://www.liftup.us/about-liftup-inc/general-conditions/
IMPORTANT!
The right of complaint and the factory warranty may be lost if non-original spare parts
have been used for the Raizer. Furthermore, product safety may be compromised,
which may pose a risk to personal safety.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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User manual
In the following sections, you will find relevant
information such as technical specifications,
alerts prior to use and functionality. The user
manual then guides you through assembly and
operation as well as disassembly of the Raizer.
1. Seat
2. Crank handle
3. Backrest
4. Legs
5. Safety belt

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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8. Technical specifications
8.1 Dimensional drawings

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USER MANUAL –RAIZER® M –GB VERSION 1.0
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8.2 Specifications
Duty cycle: 1/5 min.
Dimensions (L x W x H): Standing 540 x 880 x 1274 mm/21,26 x 34,65 x 50,16 in
Lying 1322 x 880 x 277 mm/52,05 x 34,65 x 10,91 in
Weight: Seat 7,2 kg/15,9 lbs + Legs and backrest 5,2 kg/11,5 lbs
= total 12,4 kg/27,4 lbs
Lifting capacity: Max. 150 kg/330 lbs
Lifting time: 1-4 min.
Working temperature: +5ºC to +40ºC/41ºF to 104ºF
Expected service life: Min. 5 years/1000 lifts at max. load
Materials: Seat: PolyCarbonate + ABS
Backrests: PolyCarbonate + ABS
Legs: Aluminium
We reserve the right to make technical modifications
8.3 Patents and design registration
The following patents apply to the product:
•EP2911637
•PCT/DK2015/050041
•US 09561144
•US 09980866
•US-2018-0042791-A1
•52936AU01
The product is protected by the following design registrations:
•D55542EU01
•DM/087 953

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: suppo[email protected] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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9. Prior to use
IMPORTANT!
Never use the Raizer to lift a person if you suspect that the person has been hurt in
a way that the lift may deteriorate the person’s well-being. Always check that the
Raizer has no defects before using it.
ALWAYS make sure to place the lifting chair in a horizontal position leaving it ready
for the next lift.
A hygiene cover or a form of textile must be applied to the seat/headrest if the person
to be lifted is NOT wearing clothes on areas in direct contact with the Raizer.
If the product is in any way visibly defective, do not use it. It cannot be considered
safe to use or live up to normal usage standard, including quality, condition, and
durability.
This means that Liftup cannot be held responsible for any improper usage or for what
may be a consequence of the inappropriate application of the product.
10. Functionality
The Raizer is a mobile lifting chair which raises a fallen person up to an almost standing position
in a few minutes. It can be operated by a single helper.
To operate the lifting chair, the Raizer must be assembled around the fallen person. It can then
be operated using the crank handle. The fallen person can be raised to a sitting or almost standing
position ready for relocation.
The crank handle can operate from both sides
of the Raizer. Follow the direction of the
arrow to lift a person.
Turn the handle in the opposite direction
when driving down the Raizer to store it away.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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11. Assembly and operation

In addition to this user manual, enclosed with your Raizer, you will find a quick guide
with easy-to-read directions.
11.1 Positioning the seat
1. The fallen person must be lying on her/his
back.
2. Place the seat on the floor next to the
lying person.
3. Lift the thighs to an angle.
4. Carefully push the seat under the thighs.
NOTE!
The green rubber stripes must be turned
against the thighs and buttocks.
11.2 Mounting the seat belts
If the seat belt has not already been fitted on the backrest, mount it by pushing the fitting
downwards over the backrest profile with a sliding movement. The fitting can be mounted from
both ends (see illustrations).
Additional belts can be supplied upon request (optional equipment). Only use the Raizer when
the seat belt is fastened around the lying person.

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USER MANUAL –RAIZER® M –GB VERSION 1.0
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11.3 Mounting the backrests
NOTE! The 2 backrests are identical and may be fitted in any sequence!
Backrests in the seat
Lift the person carefully by the shoulder,
with a light push to the elbow. The back-
rest is clicked into position with a sliding
movement. A distinct click will be heard
when the backrest is fitted correctly.
The red warning symbol must be com-
pletely hidden in the slot when the back-
rest is mounted correctly.

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11.4 Mounting the legs
NOTE! The 4 legs are identical and may be fitted in any sequence.
Legs in the swivel joint
Insert the leg carefully, until it clicks into
place.
A distinct click will sound when the leg has
been correctly fitted.
Legs in the bottom of the seat
Insert the leg carefully, until it clicks into
place.
A distinct click will sound when the leg has
been correctly fitted.
Repeat the procedure on the opposite side.
WARNING!
The seat belt must always be fixed during lifts.
Never lead the seat belt under the rear legs of
the Raizer, as this may cause the person to be
crushed. (The seat belt clip however will break
off before any personal damage).

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USER MANUAL –RAIZER® M –GB VERSION 1.0
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11.5 Alerts prior to lifting
The person’s arms must be crossed over the chest and the legs together before initiating the
lift. Run the chair up once you have made sure that the person’s feet, arms, hands or other
extremities will not be endangered by the movements of the lifting chair.
11.6 Performing the lift
1. The Raizer is operated by means of the
crank handle.
The crank handle can operate from both
sides of the Raizer. Follow the direction of
the arrow to lift a person. Turn the handle
in the opposite direction when driving
down the Raizer to store it away.
2. Continue to lift until the person has
reached the required position. Be sure to
release the seat belt before the person
moves away from the Raizer.
Do NOT push or transport the lifting chair while the person is sitting in it. The
wheels are not designed for transport of persons.
Do NOT stand on the lifting chair

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Danmark | T: [phone] | M: [e-mail] | www.liftup.dk
USER MANUAL –RAIZER® M –GB VERSION 1.0
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12. Disassembly
IMPORTANT!
Run the Raizer down leaving it ready for the
next lift.
Remove the backrests and legs by pulling them
out.
Once the Raizer has been disassembled, store
away all parts in the provided packing.

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13. Maintenance
13.1 Cleaning
IMPORTANT! General cleaning may only be done using a well-wrung cloth or
sponge.
You can disinfect your Raizer by using ethanol-based disinfectants (70-85 v/v%.
alcohol). NEVER use a high-pressure cleaner or running water, as this may cause
permanent damage to the lifting chair.
13.2 Mechanical maintenance
This Raizer is designed primarily for use in private homes. Using it in private homes, the Raizer
will not need to be serviced in its expected lifetime.
If you wish to use this Raizer in other settings beyond private homes, you should contact our
dealer for information about service: https://www.liftup.us/distributors/.
Should unexpected errors or unusual sounds occur, contact your dealer at once to remedy the
fault.