liftup FlexStep V2 User manual

Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
User manual
FlexStep V2
USER MANUAL –FLEXSTEP V2 –US VERSION 08.02

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
2
Contents
1. Foreword...................................................................................................................................................4
2. Declarations..............................................................................................................................................5
2.1 Regulatory approvals.........................................................................................................................8
2.2 EU Declaration of Conformity .......................................................................................................9
3. Factory Acceptance Test (FAT).........................................................................................................10
4. Terms of use...........................................................................................................................................11
5. Technical specifications........................................................................................................................12
6. Safety instructions.................................................................................................................................15
6.1 Installation, handling and repair ....................................................................................................15
6.2 Unintended movements of the lift...............................................................................................15
6.3 Operating conditions ......................................................................................................................15
6.4 Avoid personal injury ......................................................................................................................15
6.5 Overloading the lift..........................................................................................................................16
6.6 Personal safety..................................................................................................................................16
6.7 Anti-crushing safety feature...........................................................................................................16
6.7.1 Infrared anti-crush safety device......................................................................................... 17
6.8 Safety barriers...................................................................................................................................17
6.8.1 Ramp as safety barrier........................................................................................................... 17
6.8.2 Automatic onboard barrier (optional equipment)......................................................... 18
6.8.3 Vertical barrier (optional equipment) ............................................................................... 19
6.8.4 Automatic door (optional equipment).............................................................................. 19
6.9 Lift installed with free access (only certain countries)............................................................20
6.10 Breakdown/malfunction..................................................................................................................20
6.10.1 Opening of vertical barrier in emergency ........................................................................ 20
6.10.2 Unlocking the door in an emergency ................................................................................ 21
6.10.3 Unlocking the automatic onboard barrier in an emergency........................................ 22
6.10.4 Emergency lighting/power failure ....................................................................................... 22
6.10.5 Electrical or mechanical faults/defects............................................................................... 22
6.10.6 Emergency evacuation in the event of a malfunction.................................................... 22
7. Function description.............................................................................................................................23
8. Assembly .................................................................................................................................................23
9. Start-up....................................................................................................................................................23
10. Instructions for the use .......................................................................................................................24

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
3
10.1 Everyday use......................................................................................................................................24
10.2 Operation of the FlexStep from the UPPER level...................................................................25
10.3 Operation of the FlexStep from the LOWER level ................................................................26
10.4 Operation of FlexStep on the platform......................................................................................26
10.5 Return to staircase and auto return............................................................................................27
10.6 Emergency stop ................................................................................................................................27
10.7 ON/OFF switch................................................................................................................................27
10.8 Acoustic alarms ................................................................................................................................29
10.9 Alarm and emergency call..............................................................................................................30
11. Operation................................................................................................................................................31
11.1 Battery back-up ................................................................................................................................31
11.2 Calibration after emergency stop/power failure ......................................................................31
12. Maintenance............................................................................................................................................32
12.1 Replacement of battery in call stations/remote control ........................................................32
13. Pairing transmitter and receiver ........................................................................................................34
13.1 Wireless call station/call station column 2.4 GHz ...................................................................34
13.2 Remote control 2.4 GHz ...............................................................................................................36
14. Installation and handover.....................................................................................................................38
15. Inspection, checks and service inspections .....................................................................................39
15.1 Statutory inspection and checks...................................................................................................39
15.2 Regular service inspections............................................................................................................39
15.3 Service report for use in service inspections............................................................................40
15.4 Service logbook ................................................................................................................................41
16. Online service log (only certain countries).....................................................................................42
17. Spare parts and accessories................................................................................................................43
18. Disassembly ............................................................................................................................................44
19. Disposal ...................................................................................................................................................44
19.1 Material specification for FlexStep...............................................................................................44
20. Warranty.................................................................................................................................................44
July 2023

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
4
1. Foreword
Congratulations on the purchase of your new FlexStep V2 wheelchair lift, an aesthetic and
innovative 2-in-1 solution that is both an ordinary staircase and a sophisticated wheelchair lift
for use in the home, at the office and in other locations.
This is an original user manual for your new FlexStep V2. In the following text, we use the name
FlexStep for the FlexStep V2 unless specifically stated otherwise.
It is important that you read this user manual before using the lift
Set-up and installation MUST be carried out by a service technician trained by Liftup in order
to ensure correct assembly. Incorrect assembly could cause a risk of inadvertent elements of
danger.
Service and maintenance must be performed in accordance with Liftup’s guidelines and applicable
legislation with regard to service intervals.
The FlexStep is an elegant combination of a normal staircase and a wheelchair lift that provides
wheelchair users and persons with impaired mobility with access between two levels.
The lift is operated easily by means of operating panels mounted on the wall, on a free-standing
call station column on the lift or by means of a remote control (optional equipment).
In this user manual, the “FlexStep V2” is referred to as the “lift” when functioning
as a wheelchair lift.
Where an “authorised service technician” is referred to below, this refers to a service technician
who has completed a product and service course at Liftup.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
5
2. Declarations
Corporate Office:
Manufacturer:
LIFTUP NORTH AMERICA, INC.
5626 56th Commerce Park Blvd
Tampa, FL-33610
Tel.: [phone]
www.liftup.us
Liftup A/S
Hagensvej 21
DK–9530 Stoevring
Denmark
Phone: [phone]
www.liftup.dk
Copyright and Trademarks
© Liftup A/S. All rights reserved.
Liftup, the Liftup logo and Liftup are trademarks of Liftup A/S, registered in the United States
and in other countries. All other trademarks are the property of their respective owners.
The following Product Limited Warranty gives Resellers specific legal rights. You may have
others, which vary from state/jurisdiction to state/jurisdiction.
Product Limited Warranty
Subject to the terms and conditions set forth herein, Liftup A/S (“Liftup”) makes the following
warranty only to its Resellers who purchase the FlexStep V2 product (“Product”) directly from
Liftup: for a period of one (1) year from the date of shipment from Liftup, the Product will
substantially conform to Liftup’s standard published specifications for the Product and the
Product hardware will be substantially free from defects in materials and workmanship. The
foregoing warranty shall not apply to embedded software/firmware components.
THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO RESELLERS
ONLY. RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES MADE TO
ITS CUSTOMERS, AND LIFTUP MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND
SHALL HAVE NO OBLIGATIONS OR LIABILITY TO RESELLER’S CUSTOMERS OR END-
USERS OF THE PRODUCT. RESELLER SHALL NOT MAKE ANY REPRESENTATIONS OR
WARRANTIES ON LIFTUP’S BEHALF, AND SHALL FULLY INDEMNIFY, DEFEND AND
HOLD LIFTUP HARMLESS FROM ANY BREACH OF THE FOREGOING. IF RESELLER
DISTRIBUTES PRODUCT TO END-USER CUSTOMERS, RESELLER SHALL BE SOLELY
RESPONSIBLE FOR PREPARING AND PROVIDING PRODUCT WARRANTIES AND
PRODUCT LITERATURE TO END-USERS.
Warranty Remedies
If the Product fails during the warranty period for reasons covered by this Product Limited
Warranty and Reseller notifies Liftup of such failure during the warranty period, Liftup is at
option to repair OR replace the nonconforming Product, OR refund the purchase price paid by
Reseller for the Product, provided that Reseller returns the Product to Liftup in accordance
with Liftup’s standard return material authorization procedures or as otherwise instructed by
Liftup.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
6
Warranty Exclusions and Disclaimers
The foregoing Product Limited Warranty shall only apply in the event and to the extent that (i)
the Product is properly and correctly installed, configured, interfaced, maintained, stored and
operated in accordance with Liftup’s specifications, and (ii) the Product is not modified or
misused. This Product Limited Warranty shall not apply to, and Liftup shall not be responsible
for, defects or performance problems resulting from: (a) the combination or utilization of the
Product with hardware or software products, information, data, systems, interfaces, services or
devices not made, supplied or specified by Liftup; (b) the operation of the Product under any
specifications other than, or in addition to, Liftup’s standard published specifications for the
Product; (c) the unauthorized installation, modification or use of the Product; (d) damage caused
by: accident, lightning or other electrical discharge, water immersion or spray, or exposure to
environmental conditions for which the Product is not intended; or (e) normal wear and tear
on consumable parts, including by way of example and without limitation, batteries.
LIFTUP DOES NOT WARRANT OR GUARANTEE THE RESULTS OBTAINED THROUGH
THE USE OF THE PRODUCT. THE FOREGOING TERMS OF THE PRODUCT LIMITED
WARRANTY STATE LIFTUP’S ENTIRE LIABILITY, AND RESELLER’S EXCLUSIVE REMEDIES,
RELATING TO THE USE AND PERFORMANCE OF THE PRODUCT EXCEPT AS
OTHERWISE EXPRESSLY PROVIDED FOR IN THIS PRODUCT LIMITED WARRANTY, THE
PRODUCT, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND/OR ANY
EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO ARE PROVIDED “AS-IS”
AND WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, BY EITHER LIFTUP
OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION, PRODUCTION,
INSTALLATION OR DISTRIBUTION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
TITLE AND NONINFRINGEMENT. THE STATED EXPRESS WARRANTIES ARE IN LIEU OF
ALL OBLIGATIONS OR LIABILITIES ON THE PART OF LIFTUP ARISING OUT OF, OR IN
CONNECTION WITH, THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING:
THE PRODUCT MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND
IS NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE IN ENVIRONMENTS OR
APPLICATIONS IN WHICH THE FAILURE OF THE PRODUCT WOULD LEAD TO DEATH,
PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR SEVERE
FINANCIAL LOSS. ANY USE OR DISTRIBUTION BY RESELLER OR ITS CUSTOMERS IN
CONNECTION WITH ANY SUCH ENVIRONMENT OR APPLICATION SHALL BE AT
RESELLER’S AND ITS CUSTOMERS’ SOLE RISK, AND LIFTUP SHALL HAVE NO LIABILITY
WHATSOEVER IN CONNECTION THEREWITH. RESELLER SHALL INDEMNIFY AND
HOLD LIFTUP AND ITS SUPPLIERS HARMLESS FROM ANY CLAIM BROUGHT AGAINST
LIFTUP WHICH ARISES FROM RESELLER’S USE OR DISTRIBUTION OF THE PRODUCT IN
CONNECTION WITH SUCH ENVIVRONMENTS OR APPLICATIONS. SOME STATES AND
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR THE EXCLUSION
OF AN IMPLIED WARRANTY, SO CERTAIN OF THE ABOVE LIMITATIONS MAY NOT
APPLY TO EVERY RESELLER.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
7
Embedded Software/Firmware
The Product and associated tools, if any, may contain embedded software/firmware, which is
licensed, not sold, and is only for use within the Product as an integral part thereof. Such
embedded software/firmware (which includes all updates thereto) contains valuable trade
secrets and is proprietary to Liftup A/S and its suppliers. To the greatest extent permitted by
law, such embedded software/firmware may not be modified, copied, disassembled, decompiled
or reverse engineered. Liftup reserves all other rights.
Limitation of Liability
LIFTUP’S ENTIRE LIABILITY REGARDING THE PRODUCT SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY RESELLER FOR THE PRODUCT. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIFTUP OR ITS
SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHATSOEVER UNDER ANY CIRCUMSTANCE OR LEGAL THEORY
RELATING IN ANY WAY TO THE PRODUCTS, ACCOMPANYING DOCUMENTATION
AND MATERIALS, AND ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES
THERETO (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS,
BUSINESS INTERRUPTION, LOSS OF DATA OR ANY OTHER PECUNIARY LOSS),
REGARDLESS OF WHETHER LIFTUP HAS BEEN ADVISED OF THE POSSIBILITY OF ANY
SUCH LOSS AND REGARDLESS OF THE COURSE OF DEALING BETWEEN LIFTUP AND
RESELLER. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO EVERY RESELLER.
Notices
Class B Statement –Notice to Users. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communication. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Federal Communications
Commission rules.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
8
2.1 Regulatory approvals
FCC/IC
The radio module contained in the FlexStep V2 and associated remote comply with the FCC
Part 15.249 and the Industry Canada requirements RSS-GEN, RSS-210
The radio module contained in the FlexStep V2 and associated remotes complies with Part 15
of the FCC rules and with Industry Canada license exempt standard(s). Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
The radio module contained in the FlexStep V2 and associated remotes are SAR test excluded
according to FCC KDB 447498, RSS102 and EN 62479 at separation distances larger than 5 mm
and less than 50 mm.
With respect to radio frequency radiation exposure Information, it is declared; that this equip-
ment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This gives an extra margin, since the remote control normally, only is used in “controlled
environment” for approx. 30 seconds when lifting, and typically only a few times a day.
FlexStep V2 contains:
Handheld REMOTE1
Wall mounted REMOTE2:
FCC ID:
2AK8H-MODULE1
FCC ID:
2AK8H-REMOTE1
FCC ID:
2AK8H-REMOTE2
IC:
22516-MODULE1
IC:
22516-REMOTE1
IC:
22516-REMOTE2
EU Declaration of Conformity: CE
(Machinery Directive and RED (Radio module and remote))
ASME 18.1 2014 (US/FDA)
The FlexStep V2 complies with key requirements of the ASME 18.1 Safety Standard for Platform
lifts and Stairway Chairlifts, section 5 “Private Residence Platform Lifts”. Please note that not all
possible configurations of the FlexStep V2 are in compliance –consult your reseller for further
information.
ACMA (AUS/NZ)
The FlexStep V2 complies with the Australian/New Zealand Radio communication Act 2400-
2483 MHz, and is labelled accordingly:

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
9
2.2 EU Declaration of Conformity
Manufacturer: Liftup A/S
Address: Hagensvej 21, DK-9530 Støvring, Denmark
Telephone: [phone]
hereby declares that:
Equipment: FlexStep V2
Combination stairlift for wheelchair users and persons with
impaired mobility
Year: 2019
The equipment complies with important requirements in the CE Marking Directives:
The Machinery Directive: 2006/42/EC
The Electromagnetic Compatibility Directive (EMC): 2014/30/EU
Restriction on Hazardous Substances (RoHS): 2011/65/EU
The Radio Equipment Directive (RED): 2014/53/EU
The equipment complies with requirements based on the following standards:
ISO 9386-1:2000 Power-operated lifting platforms for persons with impaired
mobility
DS/ EN 60204-1 Electrical Equipment on Machines
DS/EN 13849-1 and -2 Safety related parts of control systems
CEO
Søren Elisiussen
Position
Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
Location
10 February 2020
Date
Signature

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
10
3. Factory Acceptance Test (FAT)

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
11
4. Terms of use
As a lift, the equipment is solely for the use of wheelchair users or persons with impaired
mobility. The maximum load is 400 kg, evenly distributed on the platform (max. 2 persons).
It is important that you read this guidance before using the lift
IMPORTANT! The lift must NOT be used to transport goods, and pallets
containing goods or any other form of heavy load must not be put onto it.
IMPORTANT! There must be no persons on the FlexStep when it is transforming
into and from a staircase.
IMPORTANT! The owner of the lift is obliged to maintain it in accordance with the
maintenance instructions in section 12.
Do not dispose of batteries, electrical and electronic equipment together with
unsorted household waste. When disposing of batteries, local provisions and
regulations must be complied with.
The maximum load is 400 kg, evenly distributed on the
platform (max. 2 persons).
The owner is obliged to ensure that statutory inspections, checks and service inspections are
performed at the correct intervals see section 15, and that the necessary safety equipment is
available.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
12
5. Technical specifications
Position at lower level*
Staircase*
Position at upper level*
* The FlexStep lift is shown here with the “Raise-to-fold” ramp (ramp with extra length) and
automatic onboard barrier.
All scale drawings for the FlexStep lift models can be configured on
Liftup’s product configurator: https://config.liftup.dk/
Specifications:
Power supply*: 100-240 V/50 Hz (1.1 A) Max: 90 W, Standby < 6 W
* The FlexStep power delivery system and interface to the power
grid, is fully UL compliant.
Lift capacity: 400 kg
Lift height: 240-1250 mm.
Platform size:
Internal dimensions: W 700/800/900/1000 mm - L 900 mm - 1800 mm
External dimensions: W 930-1230 mm - L 1095-2010 mm
Unladen weight: 125-205 kg
Noise level: < 70 dB 1) 2)
1) The noise level is an average and, for a short period, noise could
occur at > 70 dB
2) When “Raise-To-Fold” (RTF) has been activated in connection
with ramp selection (optional equipment), the noise level is
specified as: < 80 dB
Water and dust: > 50 V: IP67 (Power Supply) /< 50 V: IP23 /< 10 V: IPxx
Lift speed v. temperature
°C
mm/sec.
+40 ˚C to +5 ˚C
< 60 mm
+5 ˚C to -10 ˚C
20 mm
-10 ˚C to -20 ˚C
10 mm
Max. 200 kg
-20 ˚C to -25 ˚C
10 mm

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
13
Approval: The Machinery Directive 2006/42/EC
Operating cycle: 2 mins. /5 min.
Battery capacity: 30 cycles 25 ˚C. Full charge = 5 hours
Flat battery: 10 min. charge = 1 trip
All radio components comply with the following regulations and standards:
EU 2014/53/EU, Directive for radio equipment and devices (RED)
FCC (USA) CFR 47 Part 15
DS/EN 62479:2010 Assessment of the compliance of low power electronic and
electrical equipment with the basic restrictions related to human
exposure to electromagnetic fields (10 MHz-300 GHz)
DS/EN 300 440, v2.1.1 Short Range Devices (SRD);. Radio equipment to be used in the 1
GHz to 40 GHz frequency range (Electromagnetic compatibility
and Radio spectrum Matters Draft)
DS/EN 301489-1, v2.2.0 ElectroMagnetic Compatibility (EMC) standard for radio
equipment and services; draft (Electromagnetic compatibility and
Radio spectrum Matters Draft)
DS/EN301489-17, v3.2.0 ElectroMagnetic Compatibility (EMC) and radio spectrum matters
(Electromagnetic compatibility and Radio spectrum Matters)
AS/NZS 4268 Radio Equipment and Systems –Short Range devices
AS/NZS 2772.2 Radio Frequency Fields (mean power < 1 MW)
Internal receiver in FlexStep (MODULE1)
2.4 GHz short range devices:
FCC ID: 2AK8H-MODULE1
Receiver class 3
Dimensions (L x W x H): 72 x 33 x 10 mm
Weight: 10 g
Frequencies: 2.410 GHz 2.435 GHz and 2.460 GHz
Duty cycle: < 1% (only TX for pairing of remote control)
Power supply: < 0.6 MW controlled environment
Power Supply: 5.6 Volt 30 mA
Water and dust: IP XX (must be installed internally in Liftup products)
Ambient temperature: +5 ºC to +40 ºC/ 41 ºF to 104 ºF
Storage temperature: -25 ºC to +70 ºC/13 ºF to 158 ºF
Expected service life: > 5 years
Hand-held wireless remote control (REMOTE1)
2.4 GHz short range devices:
FCC ID: 2AK8H-REMOTE1
Receiver class 3
Dimensions (L x W x H): 96 x 47 x 24 mm
Weight: 48 g
Frequencies: 2.410 GHz 2.435 GHz and 2.460 GHz
Duty cycle: < 1%
Power supply: < 0.6 MW controlled environment, ‘dead man’s switch’
Battery: 3 Volt CR2032

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
14
Water and dust: IP 42
Ambient temperature: +5 ºC to +40 ºC
Storage temperature: -25 ºC to +70 ºC
Expected service life: > 5 years
Wall-mounted wireless call station (REMOTE2)
2.4 GHZ short range devices:
FCC ID: 2AK8H-REMOTE2
Receiver class 3
Dimensions (L x W x H): 170 x 72 x 42 mm
Weight: 180-215 g
Frequencies: 2.410 GHz 2.435 GHz and 2.460 GHz
Duty cycle: < 1%
Power supply: < 0.6 MW controlled environment, ‘dead man’s switch’
Battery: 3 Volt CR2032
Water and dust: IP 54
Ambient temperature: +5 ºC to +40 ºC
Storage temperature: -25 ºC to +70 ºC
Expected service life: > 5 years
Right reserved to make technical modifications.
Patented product
The following patents apply to the product:
•EP1254858,
•EP1600416

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
15
6. Safety instructions
6.1 Installation, handling and repair
Do not attempt to install or repair your FlexStep lift yourself. This MUST be done by an
authorised service technician. Do NOT remove protective plates or safety plates, as this could
lead to your lift causing personal injury.
The lift will normally be delivered by a dealer, who will also be responsible for the installation.
Do not attempt to move the lift manually as this could lead to personal injury. The product
must be moved and handled using lifting equipment that is suitable for the purpose (pallet lifters,
roller plates etc.).
The lift must not be subjected to strong impacts/bumps, as this could affect its functionality.
6.2 Unintended movements of the lift
If, while using the lift, actions or movements not described in this manual occur, the lift must be
brought to a stop and technical assistance called for.
If the lift does not move on a true horizontal plane as a platform, it must be calibrated by moving
the platform down to the lower level. If the problem continues, summon technical assistance.
6.3 Operating conditions
The free space under the lift must be kept free of all items/objects that could prevent it moving
in a downward direction. Otherwise, the lift cannot be moved to the lowest level and cannot
therefore be used as a wheelchair lift.
If an item/object prevents the lift from moving in a downward direction, the anti-crushing safety
feature will be activated (see section 6.7).
6.4 Avoid personal injury
The FlexStep lift must NOT be converted from a staircase to a platform or the other way round
when persons or objects are on the staircase.
In order to avoid personal injury it is NOT permitted to use the lift when anyone is in danger
of being injured as a result of crushing, cutting, falling or tripping etc.
It is important for the user/operator to ensure that the lift can move without putting anyone
or anything in danger.
Be extra careful when small children, elderly people or disabled people are on or in the vicinity
of the staircase/platform, as these groups cannot always be expected to be able to foresee the
potential consequences of the movements of the staircase/platform.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
16
6.5 Overloading the lift
In order to avoid damage or injury in connection with overloading (max. 400 kg, evenly
distributed), the FlexStep lift is equipped with overload protection that stops the lift in the event
of overloading and activates an acoustic alarm (see section 10.8) In the event of overloading,
move the lift downward to exit.
6.6 Personal safety
The FlexStep lift is equipped with various safety devices that ensure that the user or other
persons do not come to harm when using the lift.
WARNING! Although the lift is equipped with various safety devices, it must not
be used if there are persons or animals in the vicinity, so as to avoid any risk of
crushing. Never allow children to play with the lift.
6.7 Anti-crushing safety feature
Beneath the entire lift there are a number of pressure plates (the anti-crushing safety feature)
fitted and these are activated in the event of the likelihood of anything becoming crushed
underneath. When the anti-crushing safety feature is activated, the lift stops and moves approx.
2 cm upward, while sounding an acoustic alarm (see section 10.8).
If the anti-crushing safety feature is activated, the operating button must be released. Remove
any items/objects under the lift and then it can again be moved to the “lift down” or “staircase”
position. (Move the lift up a little if necessary in order to remove whatever is under the lift).
IMPORTANT! Be aware that, in the case of outdoor installations, leaves, branches
and snow could affect the anti-crush safety feature and, for this reason, regular checks
should be carried out to ensure that the lift cannot be blocked on its way down.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
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6.7.1 Infrared anti-crush safety device
Infrared sensors are mounted between the treads to avoid crushing between the steps and any
risk of crushing under the ramp.
Infrared sensors prevent crushing between the steps and any risk of crushing under the ramp
If the IR sensors are tripped when the FlexStep is transformed from a stair to a platform or the
other way around, movement will cease and an acoustic alarm will be sounded (see section
10.8).
6.8 Safety barriers
6.8.1 Ramp as safety barrier
The ramp on the platform will tilt up and lock before the lift begins to move. The ramp will now
act as a safety barrier. When the lift moves down to the lower level, the ramp will automatically
tilt down (keep pressing the button) and act as a drive-on/drive-off ramp.
Ramp as safety barrier
Ramp as drive-on/drive off ramp

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
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6.8.2 Automatic onboard barrier (optional equipment)
The automatic onboard barrier is a safety
device that safeguards the user against roll-off
and entering and accidently exiting when the
user is on the platform. In combination with
the active ramp, the two mechanically driven
self-locking bars greatly increase the user’s
sense of security when the user is on the lifting
platform.
When the lift is resting at the lower level, the
bars hang down along the side of the lift and
allow access. When the lift moves away from
the lower level and before the lift is more than
50 mm above the lower level, the bars will tilt
up and lock. The bars will now act as a safety
barrier. When the lift moves back to the lower
level or is in stair mode, the bars will
automatically tilt down along the side and allow
access.
Liftup recommends that the automatic
onboard barrier option be chosen for 4, 5 and
6-step lifts.
IMPORTANT!
The automatic onboard barrier has an integral switch that registers whether the bars
are in the correct horizontal locked position. If the bars are NOT in a horizontal
locked position before the lift is more than 50 mm above the lower level, the lift will
stop its movement until the bars are released and free to tilt up into the locked
position.
WARNING!
Be aware of the risk of crushing between the
handrail and automatic onboard barrier when the
lift is transformed from a platform to a staircase.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
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WARNING!
Be aware of the risk of crushing between the
carrier plate and push plate when the lift is approx.
< 100 mm from the lower level.
Do NOT sit on the bars
Do NOT lean against the bars
6.8.3 Vertical barrier (optional equipment)
If the lift is supplied with a vertical bar at the
upper level, this will be closed before the lift
starts to move. The barrier will always be
closed when the lift is away from the upper
level.
The barrier is closed, when the lift is away from
the upper level
6.8.4 Automatic door (optional equipment)
If the lift is supplied with an automatic door,
this will close and the door motor will lock
before the lift begins to move. The door will
always be closed and locked when the lift is
away from the upper level.

USER MANUAL –FLEXSTEP V2 –US VERSION 08.02
Liftup North America, Inc. | 5626 56th Commerce Park Blvd | Tampa, FL 33610 | T: [phone] | M: [email protected] | www.liftup.us
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6.9 Lift installed with free access (only certain countries)
If the lift is accessible to the public, it must, as a general rule, be equipped with a key switch so
the lift can be locked when it is not under supervision.
In order to prevent persons becoming inadvertently trapped in the lift, it must be possible to
lock it so that there is no access to the lift (in the normal manner). The key switch must prevent
the lift being able to be moved and ensure that doors can be locked or unlocked where required.
If the lift is not under supervision or locked but the owner (or their representative) is in the
vicinity/building, it must be equipped with an alarm signal in order to summon assistance.
If the lift is equipped with an audible alarm this must be connected to an external alarm device
(e.g., light, sound etc.) that is able to draw attention to the fact that there is a need for assistance
at the lift. If the lift is installed in a manner in which the alarm signal is insufficient (e.g., freely
accessible without supervision), two-way communication must be installed.
If the lift is installed with two-way communication equipment, this equipment must be connected
to a telephone number that is monitored at all times (when the lift is available).
6.10 Breakdown/malfunction
6.10.1 Opening of vertical barrier in emergency
In the event of an emergency/breakdown: Slowly press down the barrier.
WARNING!
If you push too quickly, the barrier motor may
be ruined.