Lightware UCX-2x1-HC30 User manual
UCX-2x1-HC30, UCX-2x2-H30
UCX-4x2-HC30, UCX-4x2-HC30D
User’s Manual
Universal Switcher
v1.5 02-07-2021
UCX series – User's Manual 2
Important Safety Instructions
Class II apparatus construction.
The equipment should be operated only from the power source
indicated on the product.
To disconnect the equipment safely from power, remove the power
cord from the rear of the equipment, or from the power source. The
MAINS plug is used as the disconnect device, the disconnect device
shall remain readily operable.
There are no user-serviceable parts inside of the unit. Removal of the
cover will expose dangerous voltages. To avoid personal injury, do not
remove the cover. Do not operate the unit without the cover installed.
The appliance must be safely connected to multimedia systems.
Follow instructions described in this manual.
Ventilation
For the correct ventilation and to avoid overheating ensure enough
free space around the appliance. Do not cover the appliance, let the
ventilation holes free and never block or bypass the ventilators (if any).
WARNING
To prevent injury, the apparatus is recommended to securely attach to
The apparatus shall not be exposed to dripping or splashing and that
be placed on the apparatus.
CAUTION AVIS
RISK OF ELECTRIC SHOCK
DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR
Waste Electrical & Electronic Equipment
WEEE
This marking shown on the product or its literature,
indicates that it should not be disposed with other
household wastes at the end of its working life. To
prevent possible harm to the environment or human
health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material
resources. Household users should contact either the
retailer where they purchased this product, or their local government
environmentally safe recycling. Business users should contact their
supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for
disposal.
Common Safety Symbols
Symbol Description
Direct current
Alternating current
Double insulation
Caution, possibility of electric shock
Caution
UCX series – User's Manual 3
Symbol Legend
The following symbols and markings are used in the document:
WARNING!Safety-related information which is highly
recommended to read and keep in every case!
ATTENTION!Useful information to perform a successful procedure;
it is recommended to read.
DIFFERENCE:
INFO:A notice which may contain additional information. Procedure
can be successful without reading it.
DEFINITION:The short description of a feature or a function.
TIPS AND TRICKS:Ideas which you may have not known yet but
can be useful.
Navigation Buttons
Go back to the previous page. If you clicked on a link previously,
you can go back to the source page by pressing the button.
Navigate to the Table of Contents.
Step back one page.
Step forward to the next page.
Document Information
Allpresentedfunctionsrefertotheindicated products.Thedescriptions
have been made during testing these functions in accordance with the
Item Version
Lightware Device Controller (LDC) software 2.5.10b1
Lightware Device Updater V2 (LDU2) software v2.10.1b6
Firmware package 1.2.0b9
Hardware 2.2
Document revision: 1.5
Release date: 02-07-2020
Editor: Judit Barsony
About Printing
Eco-friend mentality. Thus, this document is made for digital usage
primarily. If you need to print out few pages for any reason, follow the
recommended printing settings:
▪Page size: A4
▪Output size: Fit to page or Match page size
▪
TIPS AND TRICKS:Thanks to the size of the original page, a border
around the content (gray on the second picture below) makes
possible to organize the pages better. After punching the printed
pages, they can be placed easily into a ring folder.
Hashtag (#) Keywords in the Document
This user's manual contains keywords with hashtag (#) to help you to
The format of the keywords is the following:
#<keyword>
The usage of the keywords: use the Search
of your PDF reader application, type the # (hashtag) character and the
wished keyword.
The #new
Example
#dhcp
Programmer's reference section.
123
UCX series – User's Manual 4
1. INTRODUCTION................................................................................8
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2. PRODUCT OVERVIEW.....................................................................13
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3. FRONT PANEL CONTROL ..............................................................16
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®Audio Out (in UCX-4x2-HC30D model) .............................. 19
4. INSTALLATION...............................................................................20
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6. SOFTWARE CONTROL - LIGHTWARE DEVICE CONTROLLER .......45
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7. LIGHTWARE REST API REFERENCE ..............................................69
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Table of Contents
UCX series – User's Manual 5
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UCX series – User's Manual 6
8. LW3 PROGRAMMERS’ REFERENCE .............................................104
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UCX series – User's Manual 7
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9. FIRMWARE UPDATE.....................................................................136
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10. TROUBLESHOOTING ..................................................................145
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11. TECHNOLOGIES .........................................................................148
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12. APPENDIX ..................................................................................153
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1. Introduction UCX series – User's Manual 8
1
Introduction
chapter we would like to introduce the device highlighting the most important
features in the below listed sections:
ç
ç
ç
ç
ç
ç
1. Introduction UCX series – User's Manual 9
Description
participants to easily use their own devices such as laptops, and preferred video conference platforms while
also to utilize the available assets of the meeting space, just like the HDMI displays, room cameras and other
USB peripherals.
and power, and allows data speeds of up to 5 Gbps under the USB 3.1 Gen1 and allowing video resolution
capabilities up to 4K@60Hz at 4:4:4.
The device is designed to be a centerpiece of any collaboration space, and can be
connected to USB peripherals via USB-A type connectors. The series allows the
hosts to be connected to the system, and also ensures quick and easy switching
areas, involving 6-12 people.
The UCX-4x2-HC30D model also thrives when it comes to audio capabilities,
audio system. See more details in the Dante® Audio Interface section.
Dante®
Model Denomination
About the Serial Number
indicating the unique serial number
of the product. The structure is the
following:
UCX-4x2-HC30D
4x video inputs full functionality
HDMI input
2x video outputs USB-C input
Dante® audio
7A000941
A=2020
B=2021
C=2022
D=2023
E=2024
F=2025
6-digit running sequence number
Month of the manufacturing:
Year of the manufacturing:
(A-Y)
1: Jan
2: Feb
3: Mar
4: Apr
5: May
6: Jun
7: Jul
8: Aug
9: Sep
A: Oct
B: Nov
C: Dec
Box Contents
Optional Accessories
The following not-supplied accessories can be purchased and used with the device; please contact
TBP6 Button PanelRAP-B511 Room
Automation Panel
Rack shelf
Switcher unit Safety & warranty info,
Safety and
Warranty
Info
Quick
Start
Guide
adaptor with
interchangable plugs
Phoenix combicon
3-pole connector
Phoenix combicon
5-pole connector
Phoenix combicon
8-pole connector
Phoenix combicon
3-pole male connector*
UD Mounting plate
F100
USB 3.1 Type C
(USB-C) to Type C
(USB-C) Cable, 2m
UD Mounting PSU
F100
USB 3.1 Type C
(USB-C) to Type C
(USB-C) Cable, 1m
1. Introduction UCX series – User's Manual 10
Features of the Device
Common Features
3D and 4K Support
High bandwidth allows extension of resolutions up to 4K and even 3D sources and displays are
supported.
Pixel Accurate Reclocking
Each output has a clean, jitter free signal, eliminating signal instability and distortion caused by
Frame Detector and Signal Analysis
The exact video and audio signal format can be determined such as timing, frequencies, scan
mode, HDCP encryption, color range, color space and audio sample rate.
Autoselect Function for Video and USB Inputs
The Autoselect feature can sense the port status on the video input and USB Host ports and
select them automatically. Priority number can be set for each input port and the feature allows
De-embedder Function
The analog audio can be de-embedded from HDMI inputs and it can be routed to the analog
audio output.
HDCP-compliant
disabled when non-protected content is used.
Dark Mode* #new
Ethernet Control
LWR Basic IT-security* #new
These entry-level network security improvements help to prevent unauthorized access to the
RS-232 Bi-directional RS-232* #new
supports any unit that works with standard RS-232.
GPIO Control Port
Occupancy Sensor Connector
USB 3.1 Switch
The USB 3.1 layer provides the switching of four external USB peripherals (e.g. webcamera,
speakerphone, multitouch display, etc.) to four independent host computers or laptops.
Lightware Rest API* #new
The UCX switcher can be controlled through standard HTTP(S) requests to ensure the control
functions from REST clients or terminal program.
UCX-2x1-HC30, UCX-4x2-HC30 , UCX-4x2-HC30D
USB Type C Source Connection
USB Type C port ensures USB-C connectivity to the source device with USB 3.1 data and
device (e.g. BYOD laptop or smartphone).
UCX-4x2-HC30D
Dante®or AES67 Audio De-embedding
The audio of the HDMI signal can be transmitted as a 2-channel Dante® or AES67 source from
the -D model over the dedicated RJ45 connector.
*
1. Introduction UCX series – User's Manual 11
Model Comparison
#new
AV Interface USB Interface Ethernet Interface Serial
Interface
GPIO
Interface
OCS
Interface
Inputs Outputs
USB-C
3.1 Gen1
(5 Gbps) HDMI HDMI
Analog
audio de-
embedding
USB-A
3.1 Gen1
(5 Gbps)
USB-B
3.1 Gen1
(5 Gbps)
Secure
Control
Ethernet
Utility
Ethernet
Ethernet RS-232
General
Purpose In Out
(GPIO)
Occupancy
Sensor
(OCS)
AES67 audio
UCX-2x1-HC30 1x 1x 1x
4x 1x
1x
UCX-2x2-H30 2x 2x
4x 2x
2x
UCX-4x2-HC30 2x 2x 2x
4x 2x
2x
UCX-4x2-HC30D 2x 2x 2x
4x 2x
2x
1. Introduction UCX series – User's Manual 12
Typical Application
UCX-4x2-HC30 - Example 1. UCX-4x2-HC30 - Example 2.
2. Product Overview UCX series – User's Manual 14
Front View
UCX-2x1-HC30
UCX-2x2-H30
UCX-4x2-HC30
UCX-4x2-HC30D
1 2 3 6 8 94 5 7
2 3 56 8 97
USB-C HDMI
ETHERNET 3 USB-B
IN 1 IN 2 IN 3 IN 4
HDMIUSB-BUSB-C
AUDIO
OUT
OUT 2OUT 1
VIDEO
SERVICE
USB
CONTROL
INPUT SELECT
7
1 2 3 6 8 94 5
USB-C HDMI
ETHERNET 3 USB-B
IN 1 IN 2 IN 3 IN 4
HDMIUSB-BUSB-C
AUDIO
OUT
OUT 2OUT 1
VIDEO
SERVICE
USB
CONTROL
INPUT SELECT
7
1 2 3 6 8 94 5
1
Port
2USB-A Port
3USB mini-B Port
4USB-C Ports
up to a resolution of 4K@60Hz 4:4:4 and data speeds up to 5 Gbps with
remote charging. The applied cable shall not be longer than 3m. For more
details about the cables, see USB-C Cable Recommendation section.
5Video Input Status LEDs
(upper one)
See the details in section.
6USB-B Ports Upstream ports for connecting USB host devices (e.g. computer).
7USB Status LEDs
(below one)
See the details in section.
8HDMI Input Ports HDMI input ports for sources. The applied cable shall not be longer than
9Input Select Buttons For more details, see the Button Functionality
green three times after pressing the button, they show that the front
panel lock is enabled.
INFO:Connecting USB-B and HDMI ports to the same PC or laptop is recommended in case of IN3 and
IN4 inputs.
2. Product Overview UCX series – User's Manual 15
Rear View
UCX-2x1-HC30
UCX-2x2-H30
UCX-4x2-HC30
UCX-4x2-HC30D
1 3 4 5 6 7 8 9 q2
1 3 4 5 6 7 8 92
RS-232
DC IN
24V 5A GPIO
Tx1 Rx1
L R
USB-AUSB-A
AUDIO OUT
OCS
SENSOR
IN ETHERNET 1 ETHERNET 2
HDMI OUT 1 OUT 2
HDMI
1
2
3
4
2 3 4 5 6
15V
24V
Tx2 Rx2 CONTROL LAN
SECURE
AV LAN
UTILITY
1 2 3 4 5 6 7 8 9 q
1 2 3 4 5 6 78 9 q w
1DC Input
output to the 2-pole Phoenix®connector. For more info about the powering,
see Powering Options section.
2USB-A Port Downstream ports for connecting USB peripherals (e.g. camera, keyboard,
multitouch display) with USB 3.1 Gen1 data speed.
3HDMI Output Ports HDMI output ports for connecting sink devices.
4Video Output Status
LEDs
See the details in section.
5Analog audio port 5-pole Phoenix®connector for balanced analog audio output signal. The
signal is de-embedded from the selected video signal.
6RS-232 port 3-pole Phoenix connector for bi-directional RS-232 communication. #new
7OCS sensor connector 3-pole Phoenix®connector (male) for connecting an occupancy
OCS Connector section.
8GPIO 8-pole Phoenix®
GPIO - General Purpose
section.
ATTENTION! Occupancy sensor connector and GPIO port are not
compatible with each other because of the voltage level difference, please
do not connect them directly. #new
9Secure Control LAN
qUtility AV LAN RJ45 connector provides room utility Ethernet connection for e.g BYOD
laptops.
wDante®Audio Output RJ45 connector for de-embedding the HDMI audio which can be
transmitted as a 2-channel Dante®or AES67 source.
WARNING!Always use the supplied power supply. Warranty void if damage occurs due to use of a
different power source.
3. Front Panel Control UCX series – User's Manual 17
Enable DHCP IP Address
DIFFERENCE:#new
circumstances during install or usage, DHCP can be enabled from the front panel:
Step 1. Make sure the device is powered on and operational.
Step 2. Press and keep pressed the AUDIO OUT button for 5 seconds.
Step 3.
(within 3 seconds).
Step 4. #dhcp
Reset to Factory Default Settings
There are two ways to restore the factory defaults: #factory
Factory Default By Pressing VIDEO OUT 2 (VIDEO IN2) Button
To restore factory default values, do the following steps:
Step 1. Make sure the switcher is powered off.
Step 2. Power on the switcher while the VIDEO OUT2 (VIDEO IN2 in UCX-2x1-HC30 model) is being pressed for
10 seconds. The device restores the factory default settings and reboots.
AUDIO
OUT
OUT 2
HDMI
INPUT SELECT
OUT1
VIDEO
AUDIO
OUT
OUT 2
OUT 1
VIDEO
INPUT SELECT
RESET
5
sec
AUDIO
OUT
OUT 2
HDMI
INPUT SELECT
OUT1
VIDEO
AUDIO
OUT
OUT 2
OUT 1
VIDEO
INPUT SELECT
3x
Button Functionality
INFO:
Video Source Selection
UCX-2x1-HC30
Use IN1 and IN2 buttons for selecting the video source. IN1 button
switches the USB-C IN1 to the output, IN2 button switches the HDMI IN2
to the output.
Use AUDIO OUT button for selecting the audio source of the analog audio
output.
The sequence is the following (for the audio switching):
UCX-2x2-H30
Use OUT1 and OUT2 buttons for selecting the video source. Push OUT1 to
select the video input for the HDMI OUT1 port, OUT2 button switches the
video input for the HDMI OUT2 port.
Use AUDIO OUT button for selecting the audio source of the analog audio
output.
The sequence is the following (both for the video and audio switching):
UCX-4x2-HC30 and UCX-4x2-HC30D
Push OUT1 to select the video input for the HDMI OUT1 port.
Push OUT2 to select the video input for the HDMI OUT2 port.
Push AUDIO OUT to set the audio source of the analog audio output.
The sequence is the following (both for the video and audio switching): #switch #crosspoint
1
USB-C IN 1
2
HDMI IN 2
1
HDMI IN 1
2
HDMI IN 2
1
USB-C IN 1
2
USB-C IN 2
3
HDMI IN 3
4
HDMI IN 4
3. Front Panel Control UCX series – User's Manual 18
Factory Default By Pressing AUDIO OUT button
DIFFERENCE:#new
To restore factory default values, do the following steps:
Step 1. Make sure the device is powered on and operational.
Step 2. Press and keep pressed the AUDIO OUT button for 10 seconds.
Step 3.
Step 4.
(within 3 seconds).
Step 5.
Factory default settings are listed in the Factory Default Settings section.
Control Lock
Press the VIDEO OUT1 (VIDEO OUT1 (VIDEO IN1 inin UCX-2x1-HC30 model)) and AUDIO OUT buttons together (within 100 ms)
AUDIO
OUT
OUT 2
HDMI
INPUT SELECT
OUT1
VIDEO
AUDIO
OUT
OUT 2
OUT 1
VIDEO
INPUT SELECT
RESET
10
sec
AUDIO
OUT
OUT 2
HDMI
INPUT SELECT
OUT1
VIDEO
AUDIO
OUT
OUT 2
OUT 1
VIDEO
INPUT SELECT
3x
AUDIO
OUT
OUT 2
HDMI
IN 4
INPUT SELECT
OUT1
VIDEO
AUDIO
OUT
OUT 2
OUT 1
VIDEO
INPUT SELECT
Status LEDs
INFO:
details about the dark mode see Status section.
Front Panel LEDs
Arrangement of the status LEDs #status
Rear Panel LEDs
USB Status
Video Input Status
USB Status
Video Input Status
Video Input Status LED (the upper one)
off There is no valid video signal on this port.
on There is a valid video signal on this port.
blinks once The port is selected by a button press.
USB Status LED (the below one)
off No USB Host or deselected port.
on USB Host connected and selected.
Video Output Status
off The signal is not present or muted.
on The video signal is present.
3. Front Panel Control UCX series – User's Manual 19
Ethernet Status LEDs
DIFFERENCE:
up to v2.0 hardware version. It does not refer to any
as the left green one (above v.2.1) The hardware version
can be found in the Status menu
Left LED
color
HW version
Up to v2.0
v2.1 and above
LED state Left LED Function
Off Not linked
On (Solid) No activity
Blinking Activity
LED state Right LED Function
Off
On (Solid)
Dante®Audio Out (in UCX-4x2-HC30D model)
DIFFERENCE:UCX-4x2-HC30D model has Dante®Audio Output.
LED state Left LED Right LED Function
Off Off No power
Solid green Solid red Dante is booting
Blinking
green Solid green Slave with sync (normal operation)
Blinking
green Blinking green Clock master (normal operation)
Blinking
green Blinking red Acquiring clock sync (normal operation)
Alternating
Alternating
Identify (blinking for 6 seconds)
Blinking red Blinking red Dante fail safe
Blinking
orange
Blinking
orange Dante is upgrading
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