Lightware UCX-2x1-HC30 User manual

UCX-2x1-HC30, UCX-2x2-H30
UCX-4x2-HC30, UCX-4x2-HC30D
User’s Manual
Universal Switcher
 v1.5  02-07-2021

UCX series – User's Manual 2
Important Safety Instructions
Class II apparatus construction.
The equipment should be operated only from the power source
indicated on the product.
To disconnect the equipment safely from power, remove the power
cord from the rear of the equipment, or from the power source. The
MAINS plug is used as the disconnect device, the disconnect device
shall remain readily operable.
There are no user-serviceable parts inside of the unit. Removal of the
cover will expose dangerous voltages. To avoid personal injury, do not
remove the cover. Do not operate the unit without the cover installed.
The appliance must be safely connected to multimedia systems.
Follow instructions described in this manual.
Ventilation
For the correct ventilation and to avoid overheating ensure enough
free space around the appliance. Do not cover the appliance, let the
ventilation holes free and never block or bypass the ventilators (if any).
WARNING
To prevent injury, the apparatus is recommended to securely attach to

The apparatus shall not be exposed to dripping or splashing and that


be placed on the apparatus.
CAUTION AVIS
RISK OF ELECTRIC SHOCK
DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR 
Waste Electrical & Electronic Equipment
WEEE
This marking shown on the product or its literature,
indicates that it should not be disposed with other
household wastes at the end of its working life. To
prevent possible harm to the environment or human
health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material
resources. Household users should contact either the
retailer where they purchased this product, or their local government
            
environmentally safe recycling. Business users should contact their
supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for
disposal.
Common Safety Symbols
Symbol Description
Direct current
Alternating current
Double insulation
Caution, possibility of electric shock
Caution
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UCX series – User's Manual 3

Symbol Legend
The following symbols and markings are used in the document:
WARNING!Safety-related information which is highly
recommended to read and keep in every case!
ATTENTION!Useful information to perform a successful procedure;
it is recommended to read.
DIFFERENCE:  

INFO:A notice which may contain additional information. Procedure
can be successful without reading it.
DEFINITION:The short description of a feature or a function.
TIPS AND TRICKS:Ideas which you may have not known yet but
can be useful.
Navigation Buttons
Go back to the previous page. If you clicked on a link previously,
you can go back to the source page by pressing the button.
Navigate to the Table of Contents.
Step back one page.
Step forward to the next page.
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Document Information
Allpresentedfunctionsrefertotheindicated products.Thedescriptions
have been made during testing these functions in accordance with the

Item Version
Lightware Device Controller (LDC) software 2.5.10b1
Lightware Device Updater V2 (LDU2) software v2.10.1b6
Firmware package 1.2.0b9
Hardware 2.2
Document revision: 1.5
Release date: 02-07-2020
Editor: Judit Barsony
About Printing
      
Eco-friend mentality. Thus, this document is made for digital usage
primarily. If you need to print out few pages for any reason, follow the
recommended printing settings:
▪Page size: A4
▪Output size: Fit to page or Match page size
▪ 
TIPS AND TRICKS:Thanks to the size of the original page, a border
around the content (gray on the second picture below) makes
possible to organize the pages better. After punching the printed
pages, they can be placed easily into a ring folder.
Hashtag (#) Keywords in the Document
This user's manual contains keywords with hashtag (#) to help you to

The format of the keywords is the following:
#<keyword>
The usage of the keywords: use the Search
of your PDF reader application, type the # (hashtag) character and the
wished keyword.
The #new

Example
#dhcp
           
Programmer's reference section.
123
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UCX series – User's Manual 4

1. INTRODUCTION................................................................................8
 ...................................................................................9
 ................................................................................9
 ...................................................................9
................................................................10
......................................................................11
 ....................................................................12
2. PRODUCT OVERVIEW.....................................................................13
...................................................................................14
.....................................................................................15
3. FRONT PANEL CONTROL ..............................................................16
.................................................................17
................................................................... 17
 ................................................................ 17
................................................... 17
..................................................................................... 18
 ................................................................................18
 ............................................................................. 18
 .............................................................................. 18
 ...................................................................... 19
®Audio Out (in UCX-4x2-HC30D model) .............................. 19
4. INSTALLATION...............................................................................20
.......................................................................21
.......................................................................... 21
 ...... 21
....................................................................................... 22
..............................................................23
 ........................................................ 23
 .............................................................................. 23
 ....................................................................... 23
 . 23
 ................................................................................ 24
.................................. 24
 ........................................................................... 25
 .......................................................................25
 ......................................................25
........................................................... 26
....................................................26
........................................................................27
5. DEVICE CONCEPT ..........................................................................28
......................................................29
 .............................................................................29
 ............................................................................... 29
 ................................................ 30
 ........................................... 31
 ...........................................................................32
............................................................ 32
 ........................... 33
 .............................................................33
...........................................................................37
 ................................................................... 37
®Audio Interface.................................................................... 37
 .....................................................................39
 .............................................................40
 .................................................................... 40
................................................................................... 40
............................................................... 41
 ....................................................42
..........................................................................43
 ......................................................................... 43
 ..........................................................................44
 ...........................................................................44
 ........................................................44
................. 44
6. SOFTWARE CONTROL - LIGHTWARE DEVICE CONTROLLER .......45
 .....................................................................46
..........................................................................46
 .....................................................47
..................................................................................48
 ...........................................................49
.......................................................................................... 50
 ............................................................51
.............................................................................. 51
.................................................................................... 52
 ............................................................................ 54
 ......................................................................... 55
.................................................................... 56
....................................................................... 57
................................................................................ 57
...........................................................................58
..................................................................... 58
..................................................................... 59
....................................................................................61
 .............................................................................. 61
 .................................................................. 62
 ................................................................................ 62
 ............................................ 63
 .............................................................................63
............................................................................................ 63
 ................................................................................................. 64
 ................................................................ 64
.............................................................................................. 65
...........................................................................65
............................................................................................. 65
.......................................................................................... 66
 ........................................................................................... 67
 .............................................................68
7. LIGHTWARE REST API REFERENCE ..............................................69
......................................................................................70
 ....................70
 ...................................................................... 70
 ....................................................................... 71
...........................................................................72
 ........................................................ 72
................................................................................... 72
................................................ 73
 ........................................... 73
 .................................................................................. 73
.................................................................... 73
............................................................. 74
 ....................................................... 74
 .............................................................................................. 74
Table of Contents
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UCX series – User's Manual 5

.......................................................................74
 ................................................................................. 74
......................................................................... 74
.......................................................................75
........................................................................ 75
.............................................................................. 75
 ............................................. 75
....................................... 75
..................................................................................... 75
.............................................................................. 76
...................................................................... 76
..................................................... 76
................................................ 76
....................................................77
 .......................................................................... 77
 ........................................................ 77
......................................................................... 77
 ........................................................................ 77
 ................................................................ 78
................................. 78
 ........................................................ 78
.......................................................... 78
................................................. 78
 ........................................... 79
 ................................................. 79
............................................................. 79
 ..................................................................................... 79
................................................ 80
 ................................................................. 80
.................................................................. 80
 ......................................................................... 80
...........................................................81
..................................................... 81
 ........................................................ 81
 ............................................................... 81
........................................................ 81
......................82
 ....................................................................... 82
....................................................................82
 .......................................................................... 82
.......................................................... 82
................................................. 82
 ..................................................... 83
.................................... 83
......................................................................... 83
 .................................................................... 83
 .................................................................... 84
 ................................................... 84
 ................................. 84
 ............................ 84
 ....................................................................... 85
..................... 85
 ........... 85
....................................... 85
 ...................................................................86
........................................................................... 86
........................................................ 86
 .............................................. 86
 ......................................................................... 86
 ........................... 87
...................................................... 87
.................................. 87
 ................................ 87
........................................................ 88
 .......................88
 ........................................................................... 88
 ........................................ 88
 ..................................... 89
 ...................................... 89
 .............................................................. 89
............................................................ 89
 ...................................................................... 90
 .....................................................................90
............................................................ 90
 .......................................... 90
........................... 90
.............................................. 91
 ........................................... 91
 ..................................................... 91
 ........................................... 91
...................................................... 92
 ..................................................92
 ....................................................................... 92
 .................................................... 92
 ................................................ 93
......................................... 93
 ................................................................ 93
 ................................................................... 93
 ....................................................................94
 ....................................................... 94
........................................... 94
.......................................... 94
 ...................................... 94
 ................................................. 95
................................................................... 95
 .......................................................96
......................................................................... 96
............................................................................ 96
.............................................................................. 96
 ................................................................................. 96
 .......................................... 97
 ....................................................... 97
 .............................................................97
.................................................... 97
 .........................................................98
 .............................................. 98
 ........................................ 98
............................. 98
.................................................. 98
...........................................................99
 ....................................... 99
 ...................................................................... 99
 ................................................ 99
.......................................100
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UCX series – User's Manual 6

8. LW3 PROGRAMMERS’ REFERENCE .............................................104
....................................................................................105
 ..................105

 ........................................................................................105
.........................................................................106
.......... 106
................................................................................. 106
.............................................. 106
 ........................................................................... 107
............................................................................. 107
 ............................................................................. 107
 ........................................................................................ 107
........................................................................................ 108
................................................................................... 108
 .................. 108
.....................................................................109
...................................................................... 109
............................................................................ 109
 ...........................................109
.....................................109
................................................................................... 109
............................................................................ 109
.................................................................... 110
...................................................110
.................................110
..................................................110
 ........................................................................ 110
 ......................................................110
.......................................................................111
 ...................................................................... 111
 ..............................................................111
...............................111
 ...................................................... 112
........................................................ 112
............................................... 112
 ......................................... 112
 ...............................................112
........................................................... 113
 ................................................................................... 113
............................................................. 113
 .................................................................113
........................................................................ 114
 ............................................................................ 114
.........................................................114
................................................... 114
 ......................................................114
 ............................................................. 114
......................................................115
....................115
 .....................................................................115
..................................................................115
 ........................................................................ 115
........................................................ 115
............................................... 116
 ...................................................116
.................................. 116
....................................................................... 116
 .................................................................. 116
 .................................................................. 117
 .................................................117
 ...............................117
 ..........................117
 ..................................................................... 117
...................118
 .........118
..................................... 118
 ..................................................................118
.........................................................................118
...................................................... 118
 ............................................ 119
 ....................................................................... 119
 ......................... 119
.................................................... 120
................................ 120
 ..............................120
......................................................120
 .....................121
 ......................................................................... 121
 ...................................... 121
 ...................................121
 .................................... 121
 ............................................................122
..........................................................122
 .................................................................... 122
 ...................................................................123
.......................................................... 123
 ........................................123
......................... 123
............................................ 123
 ......................................... 123
 ...................................................124
 .........................................124
.................................................... 124
 ................................................125
 ..................................................................... 125
 ..................................................125
 ..............................................125
....................................... 125
 .............................................................. 125
 ................................................................. 126
................................................................. 126
 ..................................................... 126
 ........................................................126
 ....................................................... 126
 ....................................127
 ...............................................127
................................................................. 127
 ...........................................................127
 .....................................................128
....................................................................... 128
.......................................................................... 128
............................................................................ 128
 ............................................................................... 128
 ........................................ 129
 ..................................................... 129
 ................................................129
 .......................................................129
 .........................................129
 ............................................129
 ...................................129
 ......................................130
........................... 130
................................................ 130
.........................................................130
 .....................................130
 .................................................................... 130
 ..............................................131





UCX series – User's Manual 7

 ...........................................132
9. FIRMWARE UPDATE.....................................................................136
 .............................................................................137
 ..............................................................................137
 ....................................137
 ........................................................................... 137
 ..............................................................138
 .......................................................................139
..................................................141
 .................................................................................... 141
..................................................................................... 141
 ...........................................................................141
 ................................................................................................ 141
 ................................................................................. 142
....................................................... 142
 ..................................................................................... 142
............................................................................................ 143
 ........................................................................... 143
.......................................................................... 143
 ...................................................................................... 144
................................................144
10. TROUBLESHOOTING ..................................................................145
 .....................................................................146
 ..................147
11. TECHNOLOGIES .........................................................................148
 ...................................................................149
.............................................................. 149
..................................................... 149
..................................................................150
 ..........................................150
................................................150
.................................................................................... 151
 ....................................................152
12. APPENDIX ..................................................................................153
 .........................................................................154
 ................................................... 156
 ......................................................................157
...................................................................158
 ..................................................................159
 .................................................................................. 159
.................................................................................. 159
 .............................................................160
.......................................................162
.........................................162
 .........................................................163
 ............................................................165
.............................................................166
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

1. Introduction UCX series – User's Manual 8

1
Introduction

chapter we would like to introduce the device highlighting the most important
features in the below listed sections:
ç
ç
ç
ç
ç
ç
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

1. Introduction UCX series – User's Manual 9

Description

participants to easily use their own devices such as laptops, and preferred video conference platforms while
also to utilize the available assets of the meeting space, just like the HDMI displays, room cameras and other
USB peripherals.

and power, and allows data speeds of up to 5 Gbps under the USB 3.1 Gen1 and allowing video resolution
capabilities up to 4K@60Hz at 4:4:4.
The device is designed to be a centerpiece of any collaboration space, and can be
connected to USB peripherals via USB-A type connectors. The series allows the
hosts to be connected to the system, and also ensures quick and easy switching

areas, involving 6-12 people.
The UCX-4x2-HC30D model also thrives when it comes to audio capabilities,

   
audio system. See more details in the Dante® Audio Interface section.
Dante®
Model Denomination
About the Serial Number
    
indicating the unique serial number
of the product. The structure is the
following:
UCX-4x2-HC30D
4x video inputs full functionality
HDMI input
2x video outputs USB-C input
Dante® audio
7A000941
A=2020
B=2021
C=2022
D=2023
E=2024
F=2025
6-digit running sequence number
Month of the manufacturing:
Year of the manufacturing:
(A-Y)
1: Jan
2: Feb
3: Mar
4: Apr
5: May
6: Jun
7: Jul
8: Aug
9: Sep
A: Oct
B: Nov
C: Dec
Box Contents
Optional Accessories
The following not-supplied accessories can be purchased and used with the device; please contact
[email protected].
TBP6 Button PanelRAP-B511 Room
Automation Panel
Rack shelf
Switcher unit Safety & warranty info,

Safety and
Warranty
Info
Quick
Start
Guide

adaptor with
interchangable plugs
Phoenix combicon
3-pole connector
Phoenix combicon
5-pole connector
Phoenix combicon
8-pole connector
Phoenix combicon
3-pole male connector*
UD Mounting plate
F100
USB 3.1 Type C
(USB-C) to Type C
(USB-C) Cable, 2m
UD Mounting PSU
F100
USB 3.1 Type C
(USB-C) to Type C
(USB-C) Cable, 1m
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1. Introduction UCX series – User's Manual 10

Features of the Device
Common Features
3D and 4K Support
High bandwidth allows extension of resolutions up to 4K and even 3D sources and displays are
supported.
Pixel Accurate Reclocking
Each output has a clean, jitter free signal, eliminating signal instability and distortion caused by

Frame Detector and Signal Analysis
The exact video and audio signal format can be determined such as timing, frequencies, scan
mode, HDCP encryption, color range, color space and audio sample rate.
Autoselect Function for Video and USB Inputs
The Autoselect feature can sense the port status on the video input and USB Host ports and
select them automatically. Priority number can be set for each input port and the feature allows

De-embedder Function
The analog audio can be de-embedded from HDMI inputs and it can be routed to the analog
audio output.
HDCP-compliant
      
disabled when non-protected content is used.
Dark Mode* #new


Ethernet Control


LWR Basic IT-security* #new
These entry-level network security improvements help to prevent unauthorized access to the

RS-232 Bi-directional RS-232* #new

supports any unit that works with standard RS-232.
GPIO Control Port



Occupancy Sensor Connector

USB 3.1 Switch
The USB 3.1 layer provides the switching of four external USB peripherals (e.g. webcamera,
speakerphone, multitouch display, etc.) to four independent host computers or laptops.



Lightware Rest API* #new
The UCX switcher can be controlled through standard HTTP(S) requests to ensure the control
functions from REST clients or terminal program.
UCX-2x1-HC30, UCX-4x2-HC30 , UCX-4x2-HC30D
USB Type C Source Connection
USB Type C port ensures USB-C connectivity to the source device with USB 3.1 data and

device (e.g. BYOD laptop or smartphone).
UCX-4x2-HC30D
Dante®or AES67 Audio De-embedding
The audio of the HDMI signal can be transmitted as a 2-channel Dante® or AES67 source from
the -D model over the dedicated RJ45 connector.
* 
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
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