Lorex L4248 Series User manual

User Manual
L4248 Series


User Manual
L4248 Series
#LX400115; r. 4.0/58631/58631; en-US iii

Thank you for purchasing this product. Lorex Technology is committed to providing our customers with a high
quality, reliable security solution.
This manual refers to the following models:
L4248
For the latest online manual, downloads and product updates, and to learn about our complete line of accessory
products, please visit our website at:
lorex.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle,
is intended to alert the user to the presence of uninsulated "dangerous
voltage" within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ........................................................................... 1
1.1 General Precautions..................................................................... 1
1.2 Installation ...............................................................................1
1.3 Service....................................................................................2
1.4 Use ........................................................................................3
2 Package Contents.................................................................................4
3 Recorder Overview ..............................................................................6
3.1 Front Panel...............................................................................6
3.2 Back Panel ...............................................................................6
4 Basic Setup.........................................................................................8
4.1 STEP 1: Initial Setup ................................................................... 8
4.2 STEP 2: Setting Up the Recorder ....................................................10
4.3 STEP 3: App Setup ....................................................................11
4.4 STEP 4: Installing the Cameras ......................................................12
4.4.1 Installation Guidelines ......................................................12
4.4.2 Mounting the Cameras......................................................13
4.4.3 Optimizing Motion Detection..............................................15
4.5 Quick Access to System Information................................................16
5 Using the Mouse .................................................................................17
6 Using the Recorder’s On-Screen Display...................................................18
6.1 Using the Taskbar ......................................................................18
6.2 Using the Mini Menu ..................................................................18
6.3 Using the On-Screen Keypads........................................................19
7 Recording .........................................................................................21
7.1 Recording Time for Motion Detection ..............................................21
7.2 Configuring Manual Recording ......................................................22
7.3 Setting a Recording Schedule ........................................................22
8 Playback...........................................................................................24
8.1 Using Playback.........................................................................24
8.2 Playback Controls . ... .. .. ... .. .. ... .. .. ... .. .. ... .. .. ... .. ... .. .. ... .. .. ... .. .. .. .. .. ..24
9 Search & Backup................................................................................26
9.1 Backing Up Videos using Playback Mode..........................................26
9.1.1 Back Up Entire Recordings ................................................26
9.1.2 Video Clip Backup ..........................................................27
9.2 Drive Menu Controls ..................................................................29
10 Managing Users, Passwords and Permissions .............................................32
10.1 Changing Passwords...................................................................32
10.2 Adding a New User ....................................................................32
10.3 Setting User Permissions..............................................................33
11 Pairing Cameras.................................................................................35
11.1 Pairing Cameras with Lorex Cirrus..................................................35
11.2 Pairing Cameras using the Recorder Interface .....................................36
12 Storage.............................................................................................38
12.1 Configuring Storage Overwrite ......................................................38
12.2 Formatting Storage Devices ..........................................................39
13 Using the Main Menu...........................................................................40
13.1 Main Menu Overview .................................................................40
13.1.1 Copying Channel Settings to Another Channel .........................40
13.2 Settings Menu...........................................................................41
13.2.1 Changing a Camera’s On-Screen Display (OSD) .......................41
13.2.2 Enabling / Disabling Cameras .............................................42
13.2.3 Camera Firmware............................................................42
13.2.4 Enabling Audio ..............................................................43
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Table of contents
13.2.5 Changing the Display Resolution .........................................43
13.2.6 Changing the Cursor Hidden Delay and Speed..........................44
13.2.7 Menu Transparency .........................................................44
13.2.8 Configuring Basic Network Settings......................................45
13.2.9 Setting up Email Notifications.............................................46
13.2.10 Setting an E-mail Schedule.................................................47
13.2.11 Configuring Motion Detection Settings ..................................48
13.2.12 Setting a Notification Schedule............................................50
13.2.13 Setting a Deterrence Schedule .............................................50
13.2.14 Configuring System Warning Settings....................................51
13.3 System Menu ...........................................................................52
13.3.1 Changing the Date and Time...............................................52
13.3.2 Changing Device Name ....................................................52
13.3.3 Changing On-Screen Language ...........................................53
13.3.4 Changing Video Output — NTSC and PAL .............................53
13.3.5 Configuring Menu Time-out Option ......................................54
13.3.6 Configuring Daylight Savings Time (DST)..............................54
13.3.7 Configuring NTP ............................................................55
13.3.8 View System Information ..................................................56
13.3.9 Logs — Searching and Backing Up.......................................57
13.4 Maintenance Menu.....................................................................58
13.4.1 Manual Firmware Upgrade.................................................59
13.4.2 Restoring Default Settings .................................................59
13.4.3 Exporting System Settings .................................................60
13.4.4 Importing System Settings .................................................60
13.4.5 IPC Upgrade..................................................................61
14 Connecting to Your System Using PC or MAC ............. ..............................62
15 Connecting to Your System Using Smartphone or Tablet Apps .......................63
16 Viewing Backed Up Video on PC/Mac ......................................................64
16.1 Running Lorex Player 11..............................................................64
16.2 Lorex Player 11 Interface Overview.................................................65
17 Smart Home & Voice Assistance .............................................................66
18 DDNS Setup (Advanced).......................................................................67
18.1 STEP 1: Port Forwarding .............................................................67
18.2 STEP 2: Create a LOREX Account..................................................67
18.3 STEP 3: Add Your Address...........................................................67
18.4 STEP 4: Activate Your Warranty ....................................................67
18.5 STEP 5: Sign Up for a DDNS Account .............................................68
18.6 STEP 6: Enable DDNS on the recorder .............................................69
19 Troubleshooting..................................................................................71
20 Technical Specifications .......... ... ..... ... ... ... ..... .. ............ ... ..... .. ... ............ .73
20.1 Wire-Free Recorder (L4248 Series) .................................................73
20.1.1 System ........................................................................73
20.1.2 Inputs/Outputs ...............................................................73
20.1.3 Playback & Display .........................................................73
20.1.4 Recording.....................................................................73
20.1.5 Storage & Archive...........................................................73
20.1.6 Connectivity..................................................................73
20.1.7 General........................................................................74
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Important Safeguards1
In addition to the careful attention devoted to quality standards in the manufacturing process of
your product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to ensure your enjoyment
and proper use of the product and accessory equipment. Please read them carefully before oper-
ating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a
water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cab-
inet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage
caused by electrical surges. It is also recommended to connect the product to an uninterrupti-
ble power supply (UPS), which has an internal battery that will keep the product running in
the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear
the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat
the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact
qualified service personnel.
1.2 Installation
1. Read and Follow Instructions: All the safety and operating instructions should be read be-
fore the product is operated. Follow all operating instructions.
2. Retain Instructions: The safety and operating instructions should be retained for future
reference.
3. Heed Warnings: Comply with all warnings on the product and in the operating instructions.
4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
5. Power Sources: This product should be operated only from the type of power source indi-
cated on the marking label. If you are not sure of the type of power supplied to your location,
consult your video dealer or local power company. For products intended to operate from
battery power, or other sources, refer to the operating instructions.
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Important Safeguards1
6. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of
fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged
or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or
fire hazard. Periodically examine the cord, and if its appearance indicates damage or deterio-
rated insulation, have it replaced by your service technician.
7. Power-Cord Protection: Power supply cords should be routed so that they are not likely to
be walked on or pinched by items placed upon or against them. Pay particular attention to
cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors: It is highly recommended that the product be connected to a surge protec-
tor. Doing so will protect the product from damage caused by power surges. Surge protectors
should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS): Because this product is designed for continuous,
24/7 operation, it is recommended that you connect the product to an uninterruptible power
supply. An uninterruptible power supply has an internal battery that will keep the product
running in the event of a power outage. Uninterruptible power supplies should bear the UL
listing mark or CSA certification mark.
10. Ventilation: Slots and openings in the case are provided for ventilation to ensure reliable op-
eration of the product and to protect it from overheating. These openings must not be
blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radia-
tor or heat register. This product should not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is provided and the product manufacturer’s in-
structions have been followed.
11. Attachments: Do not use attachments unless recommended by the product manufacturer as
they may cause a hazard.
12. Water and Moisture: Do not use this product near water — for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the
like.
13. Heat: The product should be situated away from heat sources such as radiators, heat regis-
ters, stoves, or other products (including amplifiers) that produce heat.
14. Accessories: Do not place this product on an unstable cart, stand, tripod, or table. The prod-
uct may fall, causing serious damage to the product. Use this product only with a cart, stand,
tripod, bracket, or table recommended by the manufacturer or sold with the product. Any
mounting of the product should follow the manufacturer’s instructions and use a mounting
accessory recommended by the manufacturer.
15. Camera Extension Cables: Check the rating of your extension cable(s) to verify compli-
ance with your local authority regulations prior to installation.
16. Mounting: The cameras provided with this system should be mounted only as instructed in
this guide or the instructions that came with your cameras, using the provided mounting
brackets.
17. Camera Installation: Cameras are not intended for submersion in water. Not all cameras
can be installed outdoors. Check your camera environmental rating to confirm if they can be
installed outdoors. When installing cameras outdoors, installation in a sheltered area is
required.
1.3 Service
1. Servicing: Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage or other hazards. Refer all servicing to qualified serv-
ice personnel.
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Important Safeguards1
2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions. Improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need for
service.
3. Replacement Parts: When replacement parts are required, have the service technician veri-
fy that the replacements used have the same safety characteristics as the original parts. Use
of replacements specified by the product manufacturer can prevent fire, electric shock, or
other hazards.
4. Safety Check: Upon completion of any service or repairs to this product, ask the service
technician to perform safety checks recommended by the manufacturer to determine that the
product is in safe operating condition.
1.4 Use
1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination: When product is installed on a cart, product and cart com-
bination should be moved with care. Quick stops, excessive force, and uneven surfaces may
cause the product and cart combination to overturn.
3. Object and Liquid Entry: Never push objects of any kind into this product through open-
ings as they may touch dangerous voltage points or “short-out” parts that could result in a
fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning: For added protection of this product during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet and discon-
nect the antenna or cable system. This will prevent damage to the product due to lightning
and power line surges.
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Package Contents2
U424AA – 2K Wire-Free Security Camera (x1)*
Re-chargeable Battery Pack (x1)* Camera Antenna (x1)*
L4248 – 2K Network Video Re-
corder (NVR) (x1)
Charging Adapter & Cable (x1)* NVR Power Adapter (x1)
USB Mouse (x1) Ethernet Cable (x1) HDMI Cable (x1)
Mounting Bracket (x1)* Allen Key (x1)
Drill Bit (x1)
Screwdriver (x1)
Anchors (x4)*
Screws (x4)*
Security Screws (x2)*
*Dependent on the number of cameras included.
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Recorder Overview3
3. QR code QR code to setup the NVR on the Lorex Home app.
4. HDMI port Port for the HDMI cable to view the system interface
on an HDMI monitor or TV.
5. Ethernet port Port for the Ethernet cable that connects to your net-
work for local and remote connectivity.
6. USB (Mouse / Backup) port Port for the mouse or a USB flash drive (not included)
for the purposes of backing up recorded video.
7. Storage USB Port for a USB storage drive (not included) for video
storage purposes. For more details on storage options,
see 12 Storage, page 38.
8. MicroSD slot Slot for a MicroSD card (included for specific models).
9. Power port (12V) Port for the the included 12V DC power adapter.
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Basic Setup4
4.1 STEP 1: Initial Setup
Before you begin, you will need to prepare the wire-free cameras and battery packs. The camera
battery comes partially charged (due to safety regulations). Please, fully charge the battery before
use and setup. You can charge the battery pack inside or outside of the camera.
To prepare the cameras:
1. Turn the adjustment ring counter-clockwise to loosen and angle the camera.
U424AA Series
2. Screw in the antenna.
U424AA Series
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Basic Setup4
3. Insert the battery pack into the bottom of the camera.
NOTE
You will hear a “beep” when the power pack is properly inserted. If you do not hear this alert, remove the
power pack by pushing in on the battery release tabs then re-insert.
U424AA Series
To charge the camera battery pack:
1. Remove the protective film on the battery contacts and camera lens.
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Basic Setup4
2. Using the provided battery charging adapter and cable, connect the camera to a nearby outlet.
U424AA Series
3. (OPTIONAL) Push in on the battery release tabs to remove the battery pack from the cam-
era and then connect the battery to a nearby outlet.
U424AA Series
4.2 STEP 2: Setting Up the Recorder
To set up the recorder:
1. Connect the recorder to your router using the in-
cluded Ethernet cable.
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Basic Setup4
2. Connect the included mouse to the Mouse / Backup
USB port on the recorder.
3. Connect a monitor (not included) to the HDMI port
of the recorder using the included HDMI cable.
4. Connect the included power adapter to the recorder.
Wait a few minutes for the system to start
4.3 STEP 3: App Setup
Connect to your system using the free Lorex Cirrus app for smartphones and tablets (iOS and
Android).
To connect to the Lorex Cirrus app:
1. Download the Lorex Cirrus app by scanning the QR code.
2. Open the Lorex Cirrus app.
3. Tap to open the menu, then tap Devices.
4. Tap the +icon, then follow the in-app instructions.
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Basic Setup4
5. Enter the following:
6. Tap Save.
7. Add the cameras to the recorder through the Lorex Cirrus app or the recorder interface. See
11.1 Pairing Cameras with Lorex Cirrus or 11.2 Pairing Cameras using the Recorder Inter-
face, page 36, for full details.
8. Your cameras will appear on the Home screen of the app. Tap the play button ( ) to stream
live video on channels that are in sleep mode.
NOTE
If you do not see video from one or more cameras, ensure you have removed the protective film on the bat-
tery contacts and camera lens. If the issue persists, see 19 Troubleshooting, page 71.
4.4 STEP 4: Installing the Cameras
4.4.1 Installation Guidelines
Install the camera on a wall per the guidelines below to optimize motion detection and battery
life.
• It is recommended to place your camera at least 7ft (2.1m) above the ground and angle it
slightly downward toward the monitoring area, excluding any busy areas (e.g., sidewalks or
roadways).
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Basic Setup4
• Position the camera no more than 20ft (6.1m) away from the area you wish to monitor.
• Install the camera within range of the wireless receiver (noted in the camera’s specifications).
• For best performance, position the camera so that objects of interest will move from side-to-
side across the camera image, rather than moving towards or away from the camera.
• Ensure the camera image is free of obstructions (i.e., tree branches).
• This camera is weather resistant for outdoor use (IP66 rated). Installation in a sheltered loca-
tion is recommended.
• It is recommended that you customize motion settings for each camera on your system. See
4.4.3 Optimizing Motion Detection, page 15 for full details.
•Battery life will vary based on temperature, settings and number of events.
4.4.2 Mounting the Cameras
Follow the instructions below to mount the cameras.
To mount your cameras:
1. Set the mounting bracket to the desired mounting position.
2. Mark holes through the mounting bracket
3. Using the included drill bit, drill holes where marked.
4. Using the included screwdriver, secure the bracket with the provided mounting screws.
NOTE
• If you are mounting the camera into drywall, insert the included drywall anchors.
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Basic Setup4
5. Orient the camera fastener upwards, then align the camera’s mounting plate slots to the tabs
in the mounting bracket. Push in and slide down to secure in place.
U424AA Series
6. Insert the security screw through the fastener on the top of the camera base and mounting
bracket, then tighten with the screwdriver.
U424AA Series
7. Tighten the pre-installed locking screw using the screwdriver.
NOTE
To remove the battery pack in the future, loosen the locking screw.
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