Lucent Technologies MAP/100P User manual

Issue 2
November 1999
MAP/100P RAID System Recovery - 1
MAP/100P RAID System
Recovery

MAP/100P RAID System Recovery - 2 Issue 2
November 1999
Identifying a Failed Hard Disk Drive
Identifying a Failed Hard Disk Drive
Click on thegraphic for a
larger view. The LEDs associated with the failed hard disk drive will usually not be lit or flashing.
However, there are some instances where a failed hard disk drive will have a lit or flashing
LED.
MAP/100P - Front View To identify a failed hard disk drive contact your remote maintenance center.
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FAN FAULT
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POWERON P/SFAULT FAN FAULT
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MAINTENANCE
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LATCHRELEASE
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MAP/100P RAID System Recovery - 3 Issue 2
November 1999
Recovering from a Single Hard Disk Drive Failure
Recovering from a Single Hard Disk Drive Failure
To recover from a hard disk drive failure:
1. Identify the failed hard disk drive.
2. Remove the failed hard disk drive.
3. Install a new hard disk drive.
The system should automatically rebuild the hard disk drive. The hard disk drive LED
will flash to indicate the rebuild activity.
4. If the system does not automatically rebuild the hard disk drive, contact your remote
maintenance center.
AT T E NT ION
OBSERVE PR ECAUTIONS
FOR HANDLING
ELECTROSTATIC
SENSIT IVE
DEVICES
NOTE:NOTE:
If you removed the wrong hard disk drive, the system will
crash immediately. See Recovering from Removing the
Wrong Hard Disk Drive.
Procedure completed.

MAP/100P RAID System Recovery - 4 Issue 2
November 1999
Recovering from a Multiple Hard Disk Drive Failure
Recovering from a Multiple Hard Disk Drive Failure
To attempt to recover from multiple hard disk drives being listed as DED:
NOTE:NOTE:
If this procedure fails, the system will have to be restored from backup.
1. Reboot the system.
2. Press ALT+R after the POST.
The system displays the RAID Controller Settings Main Menu.
3. Select:
Tools
The system displays a diagram showing all of the drives and there status. Two or
more of the drives will be marked DED.
NOTE:NOTE:
If only one drive, or no drives, is marked DED, exit the utility by pressing ESCAPE.
The system should successfully boot.
CAUTION:
Do not complete Step 4 on the first hard disk drive to have failed.
Continue, press PAGE DOWN.

MAP/100P RAID System Recovery - 5 Issue 2
November 1999
Recovering from a Multiple Hard Disk Drive Failure
4. For one of the hard disk drives marked DED, select:
Make Online
The system displays the following message:
This procedure could corrupt system data. Do you want to
continue?
Yes
No
If the system is unable to complete this step for the hard disk drives:
a. Check the RAID cable connectivity.
b. Check the hard disk drive carriage power cable connectivity.
c. If both cables are properly connected, contact your remote maintenance center.
5. Select:
Yes
6. Repeat Step 4 and Step 5 for each hard disk drive, other than the first hard disk drive
to fail, marked DED.
7. Press ESCAPE.
Continue, press PAGE DOWN.

MAP/100P RAID System Recovery - 6 Issue 2
November 1999
Recovering from a Multiple Hard Disk Drive Failure
8. Reboot the system.
The system will report errors related to the failure. The system should be fully
operational.
9. If the system is not fully operational, restore the system.
Procedure completed.

MAP/100P RAID System Recovery - 7 Issue 2
November 1999
Recovering from Removing the Wrong Hard Disk Drive
Recovering from Removing the Wrong Hard Disk Drive
If, while attempting to replace a failed hard disk drive, you remove the wrong hard disk drive,
the system will crash.
To recover from removing the wrong hard disk drive:
1. Remove power from the system.
2. Replace the incorrectly removed hard disk drive.
3. Remove the failed hard disk drive.
4. Place the empty hard disk drive assembly bracket back into the MAP/100P.
5. Reboot the system.
6. Press ALT-R after the POST.
The system displays the RAID Controller Settings Main Menu.
7. Select:
Tools
NOTE:NOTE:
Do not install the replacement hard disk drive at this point.
Continue, press PAGE DOWN.

MAP/100P RAID System Recovery - 8 Issue 2
November 1999
Recovering from Removing the Wrong Hard Disk Drive
The system displays a diagram showing all of the drives and there status. Two or
more of the drives will be marked DED.
8. Select:
Make Online
The system displays the following message:
This procedure could corrupt system data. Do you want to
continue?
Yes
No
9. Select:
Yes
10. Press ESCAPE.
11. Reboot the system.
The system will report errors related to the failure. The system should be fully
operational.
NOTE:NOTE:
If the hard disk drive you incorrectly removed is not marked DED, exit the utility by
pressing ESCAPE. The system should successfully boot.
Continue, press PAGE DOWN.

MAP/100P RAID System Recovery - 9 Issue 2
November 1999
Recovering from Removing the Wrong Hard Disk Drive
12. Remove the empty hard disk drive assembly bracket you inserted in Step 4.
13. Install a new hard disk drive.
The system should automatically rebuild the hard disk drive. The hard disk drive LED
will flash to indicate the rebuild activity.
14. If the system does not automatically rebuild the hard disk drive, contact your remote
maintenance center.
Procedure completed.

MAP/100P RAID System Recovery - 10 Issue 2
November 1999
RAID Controller Settings Main Menu
RAID Controller
Settings Main
Menu Main Menu
01 Automatic Configuration
02 New Configuration
03 View/Update Configuration
04 Rebuild
05 Initialize System Drive
06 Consistency Check
07 Tools
08 Select DAC960
09 Advanced Functions