M Design TRUE VISION RUSTICA User manual

TRUE
ISION
RUSTICA
Distributor/Manufacturer
M-Design Benelux BVBA
B-8210 Zedelgem - Belgique
USER MANUAL - MAINTENANCE
CLOSED GAS FIREPLACE
For the user
Installaon manual (for the installer): see www.m-design.be
V-2019-12

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User manual - True Vision Rusca English
1. Guarantee ..................................................................................................... 3
2. User manual ................................................................................................. 4
2.1. Overview ................................................................................................ 4
2.2. Cleaning the windiw before rst use.................................................... 4-5
2.3. First use .................................................................................................. 5
2.4. Safety adevice and mainenance ............................................................ 6
2.4.1. Instrucon for cleaning the ceramic window ................................. 7
2.4.2 Instrucon for cleaning the an-reecon window ....................... 7
3. Remote control ............................................................................................. 8
3.1. First use (register remote control) ......................................................... 9
3.2. Fireplace ignion ................................................................................... 10
3.3. Manual mode ..................................................................................... 10-11
3.4. Eco Wave ............................................................................................... 12
3.5. Thermostac mode ............................................................................... 12
3.6. Reset remote control ............................................................................ 13

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User manual - True Vision Rusca English
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1. GUARANTEE
This page is your warranty card.
The guarantee is only valid for faults caused by construcon defects or defects in the parts used to build the
appliance.
M-Design oers :
•
12 month guarantee on all electronic parts
•
8 year guarantee on the appliance construcon.
•
2 years warranty interchangeable parts
Cauon: The following items are always excluded from the guarantee:
•
The glass, door, joints and internal decor.
•
The defects which occur are fully or parally a consequence of
• Non respect of the order, installaon and maintenance instrucons
• Assembly, installaon or repair by a third-party, including the buyer
• Heat cracks which normally occur in the mantel
• In cases where changes have been made to the appliance without our consent
• In cases where the buyer cannot show his/her warranty card with the purchase invoice.
Likewise where the guarantee and/or the invoice show(s) signs of tampering or forgery (crossed out date,
illegible, modicaons).
In the case you would like to make use of the manufacturer’s warranty, you should contact your reseller in
IDDENTIFICATION CARD :
This one is visible on the side
right of the device
Note here your nr of series
Date of installaon :

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User manual - True Vision Rusca English
2. USER MANUAL
2.1. Overview
This replace is a closed combuson system insert, designed for the ambiance and comfort of your living
room. It is an eecve source of heat and gives the impression of a real re.
Closed gas replaces are based on the principle of the natural dra of the replace, which evacuates
the combuson gas to the outside and brings from outside the house the air (oxygen) necessary for the
combuson of the gas. He uses for this purpose two concentric ducts. The inner duct ensures the evacu-
aon of the ue gases and the external duct the supply of combuson air. The advantage of this principle
is that the appliance does not use living room air and operates independently of the atmosphere in the
house.
2.2. Cleaning the window before rst use (see page 7)
Before starng for the rst me, clean the glass well of all dust and traces of grease.
Device with an-reecve glass: use the True Vision Clean from M-design and the microber cloth.
Device with ceramic glass: product for glass type “Instanet”, “Glassex”.
Clean the glass of all traces of dust and grease and make sure it is perfectly dry without leaving any
marks.
This is also the only maintenance acon that the user can perform on the replace.
1. Unlock the window by pushing
it down..
Gently pull the window towards you (2) and when it starts
to bend, gently pull it up (3) so that it
opens completely (4)
Opening the window

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User manual - True Vision Rusca English
2. Push the door against the device
3. The door goes back automacally and will be
closed posion aer slipping behind the prole
2.3. FIRST USE
A qualied installer is essenal for the installaon of the replace and also for a modicaon of the re-
place for the use of another gas (natural gas, propane or butane).
The masonry and plaster surrounding a newly installed replace contains a lot of moisture, which must
rst evaporate before being put into service. Otherwise, the plaster may crack or burst. Ask your installer
what is the deadline. The rst me, make only a moderate re.
During the rst res in the home, an unpleasant odor may occur. It comes from protecve greases that
were coated on the interior walls of the replace and paint. These fumes are absolutely safe. To quickly
remove these odors, just air the room for a while.
Aer the rst operaon, a slight deposit may appear on the glass. It comes from painng. Once the re-
place is cool, you can remove this deposit with Tue Vision Clean and the microber cloth (available from
your dealer). This product can be used later for cleaning your glass.
The appliance must not be used if the door has no glass or with the door open. If the glass is broken or
cracked, the appliance must not be put back into service unl it has been replaced. Contact your
M-Design dealer.
Closing the window
1. Close the door by pushing it down and the
replace at the same me

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User manual - True Vision Rusca English
2.4. SAFETY, DEVICE AND MAINTENANCE
Have your appliance inspected every 2 years by a qualied technician.
Please observe the following points:
• Never use the frireplace with open window
• Closed appliances produce intense heat, which means that all the surfaces of the external walls (metal,
door frames and windows) become very hot once a certain tempera-ture is reached. Make sure that
young children do not touch the window; this could result in severe burns.
• The logs, ceramic pebbles, a Diamond set and a Sapphire set are delivered with the appliance. Never
put other objects in the ames!
• Check that there is nothing on the ignion pin and that the imitaon coal does not lie on the small
openings of the burner. When starng up, make sure you see the ignion sparks.
• If aer 2 aempts the device does not start up, wait 15 minutes before restarng, or open the window
to aempt to start up. If this does not work, please contact the dealer and not try to get the device
started.
• Keep inammable materials a suitable distance from the appliance (min. 1m)!
• Never modify the sengs yourself! The furnace warranty will then be considered as invalid, null and
void.
• Make sure that young children do not touch the glass, which could cause severe burns. Special aen-
on for the installaon in a manger, place with young children, place with elderly people or place with
disabled people and ensure that these people can not touch the window.
• Never let children use the remote control without supervision.
• If the burner goes out for any reason, wait at least three minutes before lighng the appliance again.
Open the window to vent the replace.
• Walls and ceilings may be discolored by contaminated air in the room where the replace is located.
This dirty air is drawn through the replace’s convecon box and expelled through the convecon grid
and creates dark areas on the ceiling or walls. The use of candles and oil lamps is therefore not rec-
ommended or limits their use. Cigaree and cigar smoke can also reinforce the phenomenon. It is also
always advisable to venlate the room where the replace is located.
WARNING:
A house is never 100% free of dust. Heat sources and Heat circulaons give a mix of air and thus a brew
of house dust. This dust accumulates as and when in the wall around the replace and the convecon
grids. It is therefore essenal to go from me to me the vacuum cleaner in the grids and especially
before a rst use aer the summer. This phenomenon is comparable to the greyish stains seen above a
convenonal wall heater. You can order from your dealer metal covers to be placed on the grills during
periods of non-use of the replace.

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User manual - True Vision Rusca English
An-reecve glass should be cleaned regularly on both sides. The cleaning frequency depends on the
degree of dirt. If the glass is not cleaned regularly, you run the risk that a clear “white” lm will appear,
that it will be very dicult to remove it and that the glass somemes never nds its original
transparency
Never leave dirt or stains on the glass. It is usually sucient to clean the glass with True Vision Clean
Glass Cleaner and a M-Design microber cloth.
This cleaning set is available from your authorized dealer.
It is also important to clean the window with True Vision Clean before rst use and to remove all traces
of dust and grease and make sure it is completely dry without leaving any marks. Use the M-Design mi-
crober cloth.
• Fingerprints are very visible on the glass, use gloves to hold the window.
• Always wipe the glass perfectly, leaving no trace of cleaning products.
• Brushing should be done with care: use enough liquid, rub gently and avoid pressure (no squeaking
on the glass),
• Be careful when removing dirt. Brush up and down to prevent the cleaning product from standing on
the window.
The following products are prohibited for cleaning an an-reecve glass
• Laundry salt or strong ammonia cleaner, eg toilet cleaner, coppe care product, fabric soener.
• Acids, for example hydrochloric acid.
• Detergents based on hypochloride, for example bleach, household products,
sodium hypochloride, chlorine
• Aggressive cleaning product, eg abrasive powder, abrasives, steel wool, scouring sponges, scrapers,
razor blades, rag with steel wire, scouring cloth, paper.
If the window is very dirty, it is advisable to “pre-clean” with True Vision Cleaner and a so paper towel.
Finish with the M-Design Microber Cloth for a completely dry and streak-free result.
Care of the microber cloth M-Design:
Wash regularly at 90 ° C. Never add bleach or fabric soener. When using bleach and fabric soener, the
specic properes of the M-Design microber cloth will be lost.
2.4.2. INSTRUCTION FOR CLEANING THE ANTI-REFLECTION WINDOW
2.4.1. IINSTRUCTIONS FOR CLEANING THE CERAMIC WINDOW
An appliance equipped with a ceramic glass must be cleaned regularly in accordance with
following instrucons:
• Make sure the device is cold, never clean a hot window.
• Open the window
• Use a so cloth (preferably microber) and a product type Instanet, Glassex
• The glass should be cleaned regularly on both sides. The cleaning frequency depends on the degree
of dirt. If the glass is not cleaned regularly, you run the risk that a clear “white” lm will appear, that
it will be very dicult to remove it and that the glass somemes never nds its original transparency.
• Always wipe the glass perfectly, leaving no trace of cleaning products.
• Fingerprints are very visible on the glass, use gloves to hold the window.

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User manual - True Vision Rusca English
3. REMOTE CONTROL
Read the following instrucons carefully before lighng the re.
RF oers the ability to control your decorave re manually and with the help of a program
clock. The temperature or height of the ame can be adjusted manually.
The clock program only controls the temperature.
The clock program can be acvated via the installaon menu (long press on the menu key)
The following clock programs are possible :
• A clock program with the same sengs for each day (1).
• A clock program with separate sengs for working days and weekends (5/2).
• A clock program with separate sengs for each day (7).
In addion, two, four or six (II, IV or VI) dierent periods can be dened per day.
The clock program can be easily adjusted by seng the start me and the desired temperature for each
period.
Manual Command
program mode acve
The replace is on
The replace can be switch on
A reset is possible aer a
dysfuncon of the home
Une acon est en cours
par exemple, le foyer est allumé
Dysfoncon
Power (220V) plug from
replace is not connected.
Eco Wave is on
The baeries are empty (symbol
ashes)
display hour
(24 or 12 hours)
Day of the week
square is giving the nr (1 à 7).
clock period
Communicaon RF
Display of temperature
Decrease buon
Menu buon
Increase buon
Stop buon

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User manual - True Vision Rusca English
Keep pressing the buon
unl 24:00 appears in the top le corner (1).
Press several mes on
Press shortly on symbol “bnd” will
show on the screen (2)
3.1. FIRST USE (Register remote control)
During the connecon, the symbol ashes.
Once registraon is complete, will appear
the home screen:
This screen is visible if the remote control is not
logged. The symbol ashes. Make sure the
replace is not powered for more than 5 minutes.
Start logging in as follows:
Press and at the same me
The remote control can only communicate with the decorave replace aer the remote
control is registered with the replace

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User manual - True Vision Rusca English
You hear the ionizaon pen ‘cking’.
The cking lasts for about 8 sec.
At inial setup, it’s possible that the pilot ame doesn’t
ignite imidiatly because the pipes are not yet fully dea-
ted. You can try this up to 5 mes before the unit will be
placed in safety. If this fails, pleas contact your installer.
Press and at the same me
At start-up, only burner 1 lights up
From the moment the burner 1 is on, you can start with
the ame height control.
The screen will automacally show manual control ( ame
heigt control )
Press on unl you see number 15.
This is the maximum ame height.
Choose a ame height with the keys and
The height of the ames is adjustable from 1 to 15.
1. main burner
2. second burner
3.2. FIREPLACE IGNITION
3.3. MANUAL MODE

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User manual - True Vision Rusca English
To light up the side burners 2,
press .
On the screen appears
or
Press a second me
and you will see a “b0” or “b0”
Note: If aer previous use of the re-
place, you turned it o in “b1” mode,
next ignion, the burners 1 and 2 will
light simultaneously. If you had switched
o the stove in “b0” mode, the rebox
will light up only with the burner 1.
If “b0” appears, press to make appear “b1”, second burners 2 lights up.
If “b1” appaers, press to make appear “b0” , second burners 2 will go out.
Choose a ame height from 1 to 15 by pressing or
To switch o the enre stove press

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In case you want to go to a thermostac control, you follow the next steps:
Press 2x the buon unl you see the screen with the symbols shown in picture 2.
Press or unl the symbols and are blinking (pic 2).
Conrm your choise by pressing ( pic.3).
Choose a temperature with the “up” and “down” arrows (pic. 4).
Don’t place the remote control near the re. The temperature sensor is in the remote
control.
To get back to manual control do the smame unl and are blinking.
Conrm with
Symbol that indicates
that WAVE is enabled Press 1x short on the
menu buon and “1”
appears (= Wave on)
Press the arrow up or
down.
“0” appears (=Wave o)
conrm with
: each model is standard delivered with ECO-WAVE
ECO-WAVE is an automac cycle of uctuang ames.
At each start-up of the re, the system starts in ECO-WAVE mode !
3.4. ECO WAVE
3.5. THERMOSTATIC MODE

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User manual - True Vision Rusca English
3.6. RESET THE REMOTE CONTROL
Aer a summer period, at the rst start, the household may no longer be
of communicaon with the home.
Unplug the 220V power cord from the wall outlet and remove the baeries from the
remote control. Plug the power cord back into the wall outlet and replace the baeries.
Vous avez maintenant 5 minutes pour eectuer les étapes suivantes:
Press (+/- 10sec.) Unl the 24:00 symbol appears
Press repeatedly unl “bnd” appears on the screen.
Press and at the same me. The remote control is now connected with
the replace.
You will enter the basic menu and you will now be able to reuse the replace
according to the general instrucons.
Also use this procedure if you need to register a new remote.