Magiglo DUO User guide

Users,
Installation & Servicing
Instructions
MUST BE LEFT WITH THE USER
DUO
Fuel Effect Options:
Coal Effect
Pebble Effect
Both available on NG & LPG
Control Options:
Manual BM Control
Upgradeable Manual Control
Remote Control (Response-S)
Optimum Control
Trim Switch Control
Total Control
Installation Options:
Installation using Freedom Surround
For use on Natural Gas (G20) at a supply pressure of 20mbar
or Propane (G31) at a supply pressure of 37mbar in GB and IE
(Dependent upon model)

Manufacturer Contact Details:
Burley Appliances Ltd
Lands End Way
Oakham, Rutland, LE15 6RB
Tel: [phone]
Fax: [phone]
General E-Mail: [e-mail]
Web Site: www.magiglo.co.uk
Technical Support: Direct Dial on [phone] or email: [e-mail]
Burley Magiglo Document Number:
MF272.61 CAS
Revision Date:
22 October 2009
Copyright:
This documentation is copyrighted by Burley Appliances Ltd. ©2009.
No part of this document may be copied, photocopied or reproduced in any form or by any
means without permission in writing from Burley Magiglo.
Magiglo is a registered trademark of Burley Appliances Ltd.
Service Warranty:
In the unlikely event of a defect in materials or workmanship occurring within one year of
purchase, Burley Magiglo will arrange to repair or replace the item free of charge.
Any claims under this warranty must be made through the retailer from whom the product
was purchased.
As the purchaser’s contract of sale is with the retailer, Burley Magiglo are unable to enter
into discussions with the purchaser until the retailer has inspected any claim and deemed
it to be valid.
Burley Magiglo reserve the right to refuse service or make a charge for any service call,
when a defect is due to installation error or misuse.
Extended warranty (if purchased) commences after the first year; please see separate
registration for further information.
Appliance Details:
For future reference, please complete the following information at the time of installation.
Model and Serial Number details may be found on the data plate as shown.
Serial Number
Model
Installation Date
Installed By
Model
Serial
Number

Page i
Contents
1.General Information........................................................................................................... 1
1.1.Important Note About ODS Pilot ................................................................................ 2
1.2.Fire Fret Dimensions .................................................................................................. 3
2.User Instructions ............................................................................................................... 5
2.1.Lighting Procedure ..................................................................................................... 5
2.1.1.Lighting Procedure (Manual BM Control) ............................................................ 6
2.1.2.Lighting Procedure (Upgradeable Manual Control) ............................................. 7
2.1.3.Lighting Procedure (Remote Control) .................................................................. 8
2.1.4.Lighting Procedure (Optimum Control and Trim Switch Control)......................... 9
2.1.5.Lighting Procedure (Total Control)..................................................................... 10
2.1.6.Manual Operation (Total Control) ...................................................................... 11
2.2.Battery Replacement (Remote Control & Total Control) .......................................... 12
2.2.1.Handset.............................................................................................................. 12
2.2.2.Receiver Unit ..................................................................................................... 12
2.3.Battery Replacement (Optimum Control) ................................................................. 13
2.4.Battery Replacement (Trim Switch Control) ............................................................. 13
2.5.Fuel Effect Layout .................................................................................................... 14
2.5.1.Coal Effect Layout.............................................................................................. 15
2.5.2.Pebble Effect Layout.......................................................................................... 16
2.6.Fitting a Standard Trim (If supplied) ......................................................................... 17
2.7.Fitting an ioss Fascia (if supplied)............................................................................ 17
2.8.Home Improvements ................................................................................................ 18
2.9.Cleaning and Care Instructions ................................................................................ 19
2.9.1.Cleaning the Fire-Bed and the Imitation Coals/Pebbles .................................... 19
2.9.2.Cleaning the Pilot............................................................................................... 20
2.9.3.Cleaning the Fire Back....................................................................................... 20
2.9.4.Black Painted Metal Surfaces ............................................................................ 20
2.9.5.Brass or Chrome Surfaces................................................................................. 21
2.9.6.Stainless Steel ................................................................................................... 21
2.9.7.Care of Ceramic Backs ...................................................................................... 21
3.Installation Instructions .................................................................................................. 23
3.1.General Safety Requirements .................................................................................. 23
3.2.Flue Requirements ................................................................................................... 23
3.3.General Dimensions................................................................................................. 25
3.4.Appliance Location ................................................................................................... 26
3.4.1.Floor Level and Raised Fireplace Openings...................................................... 27
3.4.2.Physical Barrier.................................................................................................. 28
3.5.Ventilation................................................................................................................. 30
3.6.Technical Data ......................................................................................................... 30
3.7.Pressure Test Point Location ................................................................................... 30
3.8.Contents Checklist ................................................................................................... 31
3.9.Installation Procedure............................................................................................... 32
3.9.1.Installation using Freedom Surround................................................................. 32
3.9.2.Freedom Surround Installation (if applicable) .................................................... 33
3.9.3.Installation Using a Spacer Frame (if applicable) .............................................. 34
3.9.4.Installing the Fire (without Freedom Surround).................................................. 34
3.9.5.Installing the Fire (with Freedom Surround)....................................................... 35
3.9.6.Connecting the Gas Supply ............................................................................... 36
3.9.7.Continuation of Installation - Remote Control Model ......................................... 36
3.9.8.Continuation of Installation - Optimum Control Model ....................................... 37
3.9.9.Continuation of Installation - Trim Switch Control Model ................................... 38

Page ii
3.9.10.Continuation of Installation – Total Control........................................................ 38
3.9.11.Commissioning .................................................................................................. 39
3.9.12.Checking for Spillage ......................................................................................... 40
3.9.13.Instructing the User............................................................................................ 40
4.Servicing Instructions ..................................................................................................... 41
4.1.General Requirements ............................................................................................. 41
4.2.Servicing Instructions ............................................................................................... 41
4.3.Replacing Parts ........................................................................................................ 42
4.3.1.Pilot Assembly Replacement ............................................................................. 42
4.3.2.Injector Replacement ......................................................................................... 42
4.3.3.Control Valve Replacement (BM and Mertik GV34) .......................................... 42
4.3.4.Motor Replacement (Remote Control / Optimum Control / Trim Switch Control
Models) ........................................................................................................................... 43
4.3.5.Control Valve Replacement (Total Control) ....................................................... 44
4.3.6.Replacing Receiver (Total Control).................................................................... 44
4.3.7.Programming Handset to Receiver.................................................................... 44
4.4.Installation and Operational Troubleshooting........................................................... 45

Page 1
1. GENERAL INFORMATION
Introduction
1. This appliance is suitable for installation in GB and IE and should be installed in
accordance with the rules in force.
In GB, the installation must be carried out by a Gas Safe Registered Installer registered for
working on this type of appliance. It must be carried out in accordance with the relevant
requirements of the:
•Gas Safety (Installation and Use) Regulations.
•The appropriate Building Regulations either The Building Regulations, The
Building Regulations (Scotland), Building Regulations (Northern Ireland).
Where no specific instructions are given, reference should be made to the relevant British
Standard Code of Practice (see item 2).
In IE, the installation must be carried out by a Competent Person and installed in
accordance with the current edition of I.S.813 “Domestic Gas Installations”, the current
Building Regulations and reference should be made to the current ETCI rules for electrical
installation.
On completion of an installation in IE, it is necessary to complete a “Declaration of
Conformity” to indicate compliance to I.S.813.
2. The installation of the fire in GB should follow the recommendations of the following
current British Standards:
BS 5871: Pt 3 Installation of Decorative Fuel Effect Gas Fires
BS 6891 Pipe work Installation
BS 5440: Pts 1 & 2 Flues and Ventilation
BS EN 1856 Chimneys - Requirements for metal chimneys - System chimney
products
BS 715 Metal flue boxes
BS EN 1858 Chimney – Components – Concrete flue blocks
IGE/UP/7 IGE document for gas installations in Timber Frame Buildings
(Available from CORGI or Institute of Gas Engineers)
3. In other EC countries equivalent rules in force must be used.
4. It is important for correct combustion of this fire that the imitation fuel is placed in
accordance with the instructions given in this and associated booklets. Only approved
imitation fuel, available from Burley Magiglo., should be used with this appliance.
5. It is recommended that a fire guard complying with BS 8423 be fitted for the protection of
young children, the elderly or infirm.
6. This fire is intended for decorative purposes only.
7. The user is warned not to throw any rubbish onto the fire or to disturb the fuel bed.
8. The user is advised that the ceramics used within this appliance require extra care whilst
cleaning. Please refer to the Cleaning Instructions.
9. It is important for the fire to be serviced regularly. An annual service is recommended.

Page 2
Ventilation Requirements
1. For models with heat inputs not exceeding 6.9kW, normal adventitious ventilation is
usually sufficient to satisfy the ventilation requirements of these appliances. In GB
reference should be made to BS 5871 Part 3, and in IE reference should be made to the
current edition of I.S.813 which makes clear the conditions that must be met to
demonstrate that sufficient ventilation is available.
2. If provided, any purpose provided ventilation must be checked periodically to ensure it is
free from obstructions.
3. When fitting the fire in Northern Ireland (NI), purpose provided ventilation must be
provided in accordance with the rules in force.
4. In other EC countries equivalent rules in force must be used.
Flue Requirements
Class 1 - A flue having no cross sectional dimension less than 175mm (7”) e.g. 225mm
(9”) by 225mm (9”) Masonry chimney or 175mm (7”) diameter clay liner.
Class 2 - A flue having no cross sectional dimension less than 125mm (5”).
Pre-cast - A flue constructed of pre-cast concrete/terracotta blocks conforming to BS EN
1858.
Please refer to the full Flue and Chimney Requirements within the Installation Instruction
section.
Gas Supply
1. This range of decorative gas fires are suitable for use with either Natural Gas (G20) at
20mbar supply pressure, or LPG (G31) at 37mbar supply pressure (please check
appliance data plate for compatibility).
2. A separate means of isolating the gas supply should be provided near to the appliance to
facilitate servicing. For this an isolating valve has been supplied.
Electrical Supply
Not applicable to this range of appliances.
1.1. Important Note About ODS Pilot
This fire is fitted with an ODS pilot which causes the appliance to shut down in the event of a
reduction of oxygen (e.g. caused by poor ventilation) in the room. Should this happen, follow
the lighting instructions to re-light the fire. In the event that the fire should shut down again,
do NOT attempt to re-light it but contact your gas installer for remedial action to be taken.
Under no circumstances should it be adjusted or put out of action by the installer
or the user. In case the pilot needs replacing, only the approved part (available
from your supplier or Burley Magiglo.) should be fitted. Note: if any part of the
pilot assembly becomes faulty the complete assembly will need replacing.

Page 3
1.2. Fire Fret Dimensions
All models can be used with the Burley Magiglo range of frets or any other fire fret that
falls within the dimensions shown below
The fireplace opening must be suitable in size to accommodate the fire being
installed. If the appliance is to be used with other fireplace components, the
installation must allow a minimum of 5 square inches of free air space below the
base of the fire.
Minimum opening
(free air) in fire fret
Minimum opening
(free air) in ash pan cover
Figure 1
Fire Front Specification
Height to Centre (A) Maximum 9 Inches (23cm)
Minimum 7.5 Inches (19cm)
Ash Pan Cover Height (B) Maximum 3.5 Inches (9cm)
Minimum 2.5 Inches (6.4cm)
Ash Pan Cover Free Air Opening Minimum 5 sq. Inches (32.3cm2)
Fire Fret Free Air Opening Minimum 15% of total fire front
area above the base of
the fire
Ash Pan Cover Length (C) Maximum 13.5 Inches (34cm)
Minimum 12.5 Inches (32cm)

Page 4
This page is left intentionally blank

Page 5
2. USER INSTRUCTIONS
2.1. Lighting Procedure
Your fire will be fitted with one of the following different types of gas control valves. Identify
the control system on your fire as shown and follow the appropriate operating instructions in
the appropriate section.
Control Valve Operation Control Type
+
Manual =
Manual BM
Control
See
Section 2.1.1
on Page 6
+
Manual =
Upgradeable
Manual Control
See
Section 2.1.2
on Page 7
+
=
Remote
Control
See
Section 2.1.3
on Page 8
+
=
Optimum
Control
See
Section 2.1.4
on Page 9
+=
Trim Switch
Control
See
Section 2.1.4
on Page 9
+
=
Total
Control
See
Sections
2.1.5 & 2.1.6
on Pages 10 & 11

Page 6
2.1.1. Lighting Procedure (Manual BM Control)
1. Ensure that the arrow on the control
knob is pointing towards the OFF
position as shown in Figure 2. Press in
the knob and slowly turn anti-clockwise
until a click is heard. The spark should
now light the pilot. On first lighting, it
may require several attempts to allow the
pilot light to be purged of air.
2. The pilot can be viewed either at the
front centre of the fire, or to the right
hand side.
3. Once the pilot flame is established, hold
the control knob in for approximately 10-
20 seconds and release. The pilot
should now remain alight. Repeat the
procedure if necessary.
4. The arrow should now be pointing to the
PILOT position as shown in Figure 3.
5. If the spark unit fails to light the pilot, the
appliance may be lit manually by
applying a lighted match or taper to the
pilot jet and following the above
procedure.
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.
7. Once the pilot is established, the main
burner can be operated by turning the
control knob anti-clockwise. The preset
minimum is found with the arrow in the 9
o’clock position as shown in Figure 4.
8. The preset maximum (as shown in
Figure 5) is found by turning the control
knob fully anti-clockwise. The control is
infinitely variable between the two preset
limits.
9. To extinguish the main burner, push the
control knob in and turn clockwise until
the arrow is in the PILOT position, then
release.
10. To extinguish the pilot, push the control
knob in and turn it clockwise until the
arrow is in the OFF position, then
release.
Figure 2 - Off Position
Figure 3 - Ignition Position
Figure 4 - Minimum Position
Figure 5 - Maximum Position

Page 7
2.1.2. Lighting Procedure (Upgradeable Manual Control)
1. Whilst pushing the IGNITION KNOB in
(see Figure 6), turn it anticlockwise to
the pilot flame position as shown in
Figure 7. During this process, the
spark ignition will have operated and lit
the pilot flame. On lighting the pilot
flame continue to depress the ignition
knob for a further 10 - 12 seconds then
slowly release. The pilot flame should
stay alight. If the flame goes out repeat
the procedure above to establish the
pilot.
2. If the spark unit fails to light the pilot,
the appliance may be lit manually by
applying a lighted match or taper to the
pilot jet and following the above
procedure.
3. Turn the IGNITION KNOB anticlockwise
to the main flame position as shown in
Figure 8.
4. Turn the GAS RATE ADJUSTING
KNOB fully anticlockwise (until you
reach the stop position) i.e. the
maximum gas rate. See Figure 9.
5. The main burner will have cross-lit from
the pilot.
6. Now the gas rate can be adjusted to the
desired setting by turning the GAS
RATE ADJUSTING KNOB to any
position between the pre-set high and
low.
7. To switch off the main burner turn the
IGNITION KNOB to the ‘Pilot burner
only Position’ as shown in Figure 7.
The appliance may be left in this
standby mode if desired.
8. To turn the pilot off turn the Ignition
Knob on the control valve fully
clockwise to ‘¦’ position.
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.
Ignition knob
Gas rate adjusting knob
Figure 6 - Off Position
Figure 7 – Pilot burner only
Figure 8 – Main burner operational, but gas flow off
Figure 9 - Main Burner operational & Maximum Gas
Rate

Page 8
2.1.3. Lighting Procedure (Remote Control)
1. Press the bottom button on the remote
handset until clicking is heard on the
valve, and the gas rate adjustment knob
is at the off position.
2. With gas available at the valve press the
IGNITION KNOB in and turn it
anticlockwise to the pilot flame position.
A click of the piezo igniter will be heard
and a spark will appear at the electrode.
At the same time the gas will flow to the
pilot burner and should be ignited by the
spark. Repeat the procedure until the
pilot flame is established.
3. Keep the knob pressed in for a further 10
- 12 seconds and slowly release it. The
pilot flame should stay alight. If the
flame goes out repeat the procedure
above to establish the pilot.
4. If the spark unit fails to light the pilot, the
appliance may be lit manually by
applying a lighted match or taper to the
pilot jet and following the above
procedure.
5. Turn the IGNITION KNOB
anticlockwise to the Main Burner
Operation position as shown in Figure
10.
6. Using the HANDSET (as shown in
Figure 11) press and hold both the top
and the small button together until the
main burner goes to full rate and clicking
can be heard from the valve. During this
process the main burner will ignite from
the pilot.
7. By pressing the two buttons together (to
increase the gas rate) and the lower
button only (to decrease the gas rate)
the valve can be manipulated to select
the desired gas rate between maximum
and minimum. By pressing the buttons
in short bursts you will be able to adjust
the gas rate in small steps.
8. To turn the fire off, continuously press
the lower button until the flame dies
down and clicks can be heard from the
valve. Release the button as soon as
the clicks are heard.
9. The fire can safely be left in this position
at all times, however to prevent
unauthorised or accidental use (say by
children) it is recommended to turn the
IGNITION KNOB to the pilot flame
position by turning it 90 degrees
clockwise. To turn the pilot off, turn the
IGNITION KNOB fully clockwise.
NOTE: The clicking sound
made by the valve is the
operation of the valve clutch,
and indicates either maximum
or minimum positions.
IGNITION
KNOB
FULL RATE
POSITION
MAIN BURNER
OFF POSITION
PILOT ONLY
POSITION
MAIN BURNER
OPERATION
GAS RATE
ADJUSTMENT
KNOB
Figure 10 – Gas Valve
Press these
two buttons
together to
increase
gas rate
Press this
button to
decrease
gas rate
Figure 11 - Handset Operation
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.

Page 9
2.1.4. Lighting Procedure (Optimum Control and Trim Switch Control)
1. Ensure the main burner is off by pressing
the button on the trim marked
(‘small flame/dot’) until clicking is heard
on the valve (see Figure 12/Figure 13).
2. With the gas available at the valve press
in the IGNITION KNOB and turn it
anticlockwise to the pilot flame position
(see Figure 14). A click of the piezo
igniter will be heard and a spark will
appear at the electrode. At the same
time the gas will flow to the pilot burner
and will be ignited by the spark. Repeat
the procedure until the pilot flame is
established.
3. Keep the knob pressed in for a further 10
- 12 seconds and slowly release. The
pilot flame should stay alight. If the
flame goes out repeat procedure above
to establish the pilot.
4. If the spark unit fails to light the pilot, the
appliance may be lit manually by
applying a lighted match or taper to the
pilot jet and following the above
procedure.
5. Turn the IGNITION KNOB
anticlockwise to the main flame
position.
6. Press and hold the (‘large flame’)
button (in Figure 12/Figure 13) until
clicking is heard (fully open).
7. The main burner will have cross-lit from
the pilot.
8. Now the gas rate can be adjusted to the
desired setting by pressing the
(‘small flame/dot’) button. Any rate
between the pre-set high and low can be
obtained using the two buttons.
9. To switch off the main burner press and
hold the (‘small flame/dot’) button
until clicking is heard from the valve
(OFF position).
10. The fire can safely be left in this position
at all times, however to prevent
unauthorised or accidental use (say by
children) it is recommended to turn the
IGNITION KNOB to the pilot flame
position by turning it 90 degrees
clockwise. To turn the pilot off, turn the
IGNITION KNOB fully clockwise.
NOTE: The clicking sound
made by the valve is the
operation of the valve clutch,
and indicates either maximum
or minimum positions.
TRIM
HIGH
LOW
OFF
/
Figure 12 – Trim Switch
Figure 13 - Wall Switch
IGNITION
KNOB
GAS RATE
ADJUSTING
KNOB
GAS VALVE
Figure 14
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.

Page 10
2.1.5. Lighting Procedure (Total Control)
1. Ensure that gas is available at the valve
and the ON/OFF switch in the ON
position (–).
2. Simultaneously press and hold the
(red circle) and (large flame)
buttons until a short acoustic signal
confirms the start sequence has begun,
then release the buttons (see Figure
15).
3. Continuing signals confirm the ignition is
in process. Once the pilot is lit the gas
rate adjusting knob automatically
turns to high gas rate. The main
burner cross-lights from the pilot.
4. To adjust the gas rate to desired setting
press the (large flame) to increase the
flame height or (small flame) to
decrease the flame height on the
handset (see Figure 16).
5. For fine adjustment tap the or
buttons.
6. To leave the burner in the standby
mode press the (small flame) until the
main burner goes out. In the standby
mode the pilot stays alight.
7. To turn off the main burner and the pilot
press the ‘OFF’ button on the hand set.
WARNING: Ensure that the fire
is operated only whilst present
in the room where it is fitted.
Manual
Knob
Gas Rate
Adjusting
Kno
b
ON/OFF Switch
NO
MAN
ON
OFF
Figure 15 – Total Control Gas Valve
Press
these two
buttons
together to
light the
burner
Once lit
use this
button to
increase
gas rate
Once lit
use this
button to
decrease
gas rate
Figure 16 – Total Control Handset

Page 11
2.1.6. Manual Operation (Total Control)
In emergency the appliance can be operated
manually as follows:
1. Turn the Gas Rate Adjusting knob fully
clockwise to the OFF position. A clicking
sound will be audible, but this is perfectly
alright.
2. Turn the Manual knob clockwise to MAN
position (see Figure 17).
3. Ensure that the ON/OFF switch is in the
ON (–) position.
4. Using a rigid slender object (like a
screwdriver) depress the pilot valve
operator through the large hole in the
knob (see Figure 18) and light the pilot
using a match or lighted taper.
5. Keep the valve operator depressed for a
further 10 seconds and slowly release.
The pilot should stay alight. Repeat step
4 if necessary.
6. Turn Manual knob anticlockwise to ON
position.
7. Turn the Gas Rate adjusting knob
anticlockwise to ON position to turn the
main burner on. Adjust this knob to get
the desired gas rate between maximum
and minimum.
8. To turn the main burner off but, leaving
the pilot on, turn the Gas Rate adjusting
knob fully clockwise past the OFF
position.
9. To turn the pilot off place the ON/OFF
switch to OFF (O) position.
MAN
NO
ON/OFF Switch
Manual
Knob
Gas Rate
Adjusting
Knob
ON
OFF
Figure 17
MAN
NO
Gas Rate
Adjusting
Knob
O
N
OFF
Figure 18
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.

Page 12
2.2. Battery Replacement (Remote Control & Total
Control)
2.2.1. Handset
1. On the reverse of the handset remove
the battery cover by pressing down at
the top of the cover and sliding down.
2. Remove and unclip the old battery and
replace with a new PP3 9V battery.
3. Replace the cover.
Press here and
slide down
Figure 19
2.2.2. Receiver Unit
1. Remove the receiver unit from under the
fire burner (or from wherever positioned
if mounted remotely) and remove the
battery compartment cover (see
diagram).
2. Replace the old batteries with new ones,
ensuring they are inserted in the correct
polarity.
3. Replace the cover on the receiver unit,
ensuring that it is securely closed.
4. Return the receiver unit to its original
mounting position.
Figure 20
CAUTION: With the exception of battery replacement, the battery holder must be
located within the heat shield at all times.

Page 13
2.3. Battery Replacement (Optimum Control)
1. The battery pack is mounted inside the
wall-mounting box behind the wall switch
plate.
2. To change the batteries remove the two
small screws securing the wall plate
using a small screwdriver.
3. Remove the battery pack from the wall
box and replace the spent batteries with
new ones (4 off 1.5V AA batteries)
ensuring correct polarity.
4. Insert the battery pack back into the wall
box and refit the wall plate ensuring that
it is the right way up.
5. Secure with screws.
REAR OF WALL
PLATE
CABLE TO
VALVE
BATTERY
PACK
(4 x 1.5 V AA
BATTERIES)
LOW/OFF
SWITCH
HIGH
SWITCH
brown brown
brown
blue
blue
blue
white
black
Figure 21
2.4. Battery Replacement (Trim Switch Control)
1. Open the Control Cover.
2. Slide out the battery holder from under
the fire.
6. Replace all batteries with new ones (4 x
AA batteries required). Ensure that the
batteries are inserted with correct
polarity in the holder.
7. Replace the battery holder into the
battery compartment.
8. Close the Control Cover
BATTERY
HOLDER
HEAT
SHIELD
Figure 22
CAUTION: With the exception of battery replacement, the battery holder must be
located within the heat shield at all times.

Page 14
2.5. Fuel Effect Layout
You fire has been supplied with either Coal or Pebble effect. Please refer to the relevant
section for instructions on how to arrange the imitation fuels.
Fuel Effect Tray Type Refer to
Coal Effect Natural Gas & LPG Section 2.5.1
Pebble Effect Natural Gas & LPG Section 2.5.2
It is recommended that the imitation fuel be left alone once the desired flame pattern has been
achieved. Constant moving of the imitation fuel will cause the fuel to disintegrate
and/or cause discolouration.
RCF Advice:
This product may use Components (Coals, Pebbles & Ceramic backs)
containing Refractory Ceramic Fibres (RCF), which are man-made vitreous
silicate fibres. Excessive exposure to this material may cause irritation to eyes,
skin and respiratory tract.
Therefore during installation and servicing we recommend that you use a HEPA
filtered vacuum to remove any dust and soot accumulated in and around the fire
before and after working on the fire, to ensure that the release of fibres from
these RCF articles is kept to a minimum.
We recommend that you should follow the normal hygiene rules of not smoking,
eating or drinking in the work area.
When replacing Components containing Refractory Ceramic Fibres (RCF), we
recommend that the replaced items are not broken up, but are sealed within
heavy duty polythene bags, and clearly labelled as RCF waste. RCF waste may
be disposed of in suitably licensed landfill sites.
WARNING: Do not touch the fire when it is alight. The fire will remain very hot
for a while after extinguishing.
Some sooting on the pebbles may be observed. This is perfectly normal.
Periodically operating the Fire at various rates will burn this soot away. If
excessive sooting is observed, this is an indication that the pebbles are laid
incorrectly – please refer to instructions.

Page 15
2.5.1. Coal Effect Layout
This fire is supplied with different sizes of
ceramic coal as follows:
Qty
Small Square Coals 8
Medium Square Coals 4
Random Coals 8
Small Random Coals 9
Aeration Tubes 2
½ Aeration Tubes 1
Proceed with the coal layout as follows: -
1. Following the appropriate set of
drawings, form the first layer, using the
Small square and Medium square
coals, placing the aeration tubes as
shown in Figure 23.
2. Unpack the Random and small
Random coals and form the second
layer, ensuring that none of these coals
come into contact with the burner board.
3. Using more of the small random coals,
form the final layer.
4. Packing the coals too tightly together will
result in a poor flame picture. The best
results come from a ‘loose’ fuel build.
5. Do not place any coals immediately over
the pilot assembly.
6. After the appliance has been allowed to
warm up, small adjustments (using a
small pair of tongs) may be made to the
top layer to achieve the desired flame
picture.
7. It is recommended that the coals be left
alone once the desired flame picture has
been achieved. Constant moving of
the coals causes the coals to
disintegrate and/or cause
discolouration.
WARNING: Do not touch the
fire when it is alight. The fire
will remain very hot for a while
after extinguishing.
Medium Squa re Coals
equally spaced
Aeration
Tubes
Small Square Coals
equally spaced Cross lighting slot Pilot
Gas outlet
ports
Figure 23
4 Random coals
6 Small Random coals
Gaps
Gaps
Figure 24
3 Small Random coals
4 Random Coals
Figure 25

Page 16
2.5.2. Pebble Effect Layout
The fire is supplied with ceramic pebble sets
as follows:-
Qty
Large Pebbles (A, B & K) 9
Medium Pebbles (C & D) 6
Small Pebbles (G) 3
Flat Pebbles (H) 4
Front Pebbles (E & J) 6
Aeration Tubes 2
½ Aeration Tubes 1
NOTE: When placing pebbles on the tray
ensure the lettering on them is facing down
and into the fire. After every step of pebble
laying ensure that they are stable.
Proceed with the pebble layout as follows:-
1. Unpack the aeration tubes, pebbles H,
E & J and place them on the tray as
shown in Figure 26 ensuring that the
port holes and the cross ignition slot
remain clear. Note that the aeration
tubes should be placed on their back,
with the legs facing up ensuring that
none of the port holes are blocked.
2. Place pebbles C & D in position as
shown in Figure 27.
3. Place pebbles A, B, C & in position as
shown in Figure 28.
4. Place pebbles A, G & K in Figure 29
and Figure 30 to complete the fuel effect
layout.
5. Small adjustments to the top layer may
be made to alter the flame pattern if
desired flame after the fire has been
turned on. A small pair of tongs should
be used for this.
6. It is recommended that the pebbles be
left alone once the desired flame pattern
has been achieved. Constant
movement of the pebbles causes the
pebbles to disintegrate and/or cause
discolouration.
WARNING: Do not touch the
fire when it is alight. The fire
will remain very hot for a while
after extinguishing.
Figure 26
HHH
CDC
Figure 27
HHH
B
B
A
A
A
D
B
D
C
Figure 28
HHH
KK
A
Figure 29
HHH
GG
G
Figure 30