Malouf Structures M455 User manual

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M455
SMART ADJUSTABLE BED BASE

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Malouf™Adjustable Bed Bases
OWNER’S MANUAL
M455 Smart Adjustable Bed Base
www.maloufhome.com
[e-mail]
800.517.7179
20-YEAR WARRANTY
This Malouf™ product is protected
by a 20-year limited warranty.

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M455 SMART ADJUSTABLE BED BASE
Warnings
Important: Please read all safety instructions thoroughly before using your adjustable bed base. Save these instructions
and refer back to them when needed.
Before use, carefully remove packaging and follow provided setup instructions.
Safety Instructions
M455 SMART ADJUSTABLE BED BASE
Product Ratings
This product does not need maintenance. Please do not open the motor compartments or modify any parts. Any modifi-
cation will void the warranty.
Motor Rating
With the exception of the massage motors, the adjustable bed base motors should not be operated continuously for
more than two minutes within an 18-minute time period. Exceeding this rating will shorten the life of the motors and void
the warranty.
Power Rating
Input: AC 100-240V - 50/60Hz, 1.5 Amp
Output: DC 29V-2A
FCC Compliance
This device operates on a 2.4GHz frequency transmitter and complies with Part 15 of the FCC Rules. Operation is subject to
the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interfer-
ence received, including interference that may cause undesired operation.
To comply with the FCC Radiofrequency (RF) exposure requirements, no change to the antenna or the device is permit-
ted. Any changes could result in the device exceeding the RF exposure requirement and void the user’s right to operate
the device.
Have a question or concern? Contact us.
www.maloufhome.com | customer[email protected] | 8 0 0. 5 1 7. 7 1 7 9
Dos
•Immediately dispose of all packing materials that may
pose a suffocation risk.
•Only plug into a circuit with an electrical surge pro-
tection device. (The surge protection device should
be properly grounded and plugged directly into a
grounded wall outlet.)
•Always unplug bed from outlet before cleaning or
servicing.
•Keep cord away from moving parts and heat-
ed surfaces.
•Talk to your doctor if you have a pacemaker. (Some
pacemakers may detect bed motion as false move-
ment or exercise.)
•Return your base to flat before switching between
preset positions.
Don’ts
•Never operate with a damaged cord or plug.
•Do not use outdoors or as a hospital bed. (This prod-
uct is designed solely for in-home use and has not
been tested to meet hospital standards.)
•Do not use with oxygen or other flammable gases.
•Do not allow children or pets to play under or on top
of the bed. Children should not operate without adult
supervision.
•Do not exceed the weight restriction of 750 pounds.
•Do not enter or exit the bed while raised.
•Do not sit directly on the head or foot sections while
in raised positions.
•Do not mix old and new batteries in the
remote control.
•Do not mix alkaline, standard, or rechargeable
batteries in the remote control.

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M455 SMART ADJUSTABLE BED BASE
Contents
What’s Inside 1
How to Assemble 3
Remote Control 11
Electrical Layout and Battery 17
Using the Sync Cable 21
Frequently Asked Questions 23
Warranty 24

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M455 SMART ADJUSTABLE BED BASE
What’s Inside
Take a moment to familiarize yourself with your new
bed and accessories. If you’re missing any parts, please
contact us. Control Box
Power Supply
Cord
Retainer Bar
Massage
Motor
Head
Motor
Foot Motor
Remote Control
USB Ports
(each side)
Power Supply Box
Wall Plug Cord
Sync Cable
(included with split sizes only)
(12) 3-inch Legs
(6) 6-inch Legs
(6) End Caps
(6) Leg Sets

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M455 SMART ADJUSTABLE BED BASE
How to Assemble
Split Sizes Only
1: 3
1: 4
Assembly requires two people
Part 1: Unbox
1. Place box flat on the floor in the bedroom with the top facing up.
2. Remove the packaging, taking care not to damage the base during unboxing.
3. Lift the bed base and carefully set it top side down on the floor.
4. Remove accessories and discard plastic packaging and zip ties.
5. Verify you received all the correct parts.

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Part 2: Add Legs (Optional)
Skip adding legs if you prefer to place your base directly on a platform, bed frame, or the floor.
1. Locate leg placement locations.
2. Hand screw all legs into the bed frame until secure (do not over tighten).
3. Use the optional extension pieces for extra height.
4. Ensure the bottom of each leg has an end cap attached.
Part 3: Connect the Cords
1. With the underside of the base still visible, locate the Power Supply Cord (attached to control box), Wall Plug Cord,
and Power Supply Box.
2. Connect the Power Supply Cord to the Power Supply Box.
3. Connect the Wall Plug Cord to the Power Supply Box.
Note: Your cords are now connected, but do not plug your base into an outlet until set up is complete. Control Box
M455 SMART ADJUSTABLE BED BASE
How to Assemble
2: 2 2: 4
Power Supply Box
Wall Plug Cord
3: 1
Power Supply
Cord

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Part 4: Move into Place
1. With two to four people, lift the base by the frame (not the fabric) and turn it over.
*When lifting, be careful not to pull on the fabric or use the legs as pivot points.
2. Place the in your preferred spot.
Part 5: Complete Setup
1. Insert one end of the Retainer Bar into the slot.
2. Flex the bar slightly to slide the other end into place.
3. Plug the end of the Wall Plug Cord into the wall outlet.
4. Add included batteries to your Remote Control (find detailed remote instructions on page 11).
5. Move the base with your remote to ensure everything is working properly.
6. Place your mattress on top of the base.
M455 SMART ADJUSTABLE BED BASE
How to Assemble
5: 1
Wall Plug Cord
5: 3
Remote Control
5: 4

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Part 6: Download the Malouf™ Base App
1. Go to the app store on your phone.
2. Search for and download the Malouf Base™ App.
3. After downloading, open the app and enable Bluetooth®.
4. Tap + Add New and select your setup.
5. Tap Scan for Bases and choose the base you want to connect.
6. Test moving your base with the app.
When using the app, please only use one phone at a time to make adjustments. Traditional
remote controls can be used at any time to move your base.
Tip: The app boasts several features like snore detection, partner control, and Siri
Shortcuts.
M455 SMART ADJUSTABLE BED BASE
How to Assemble
Available to Download
6: 4 6: 56: 2
Find additional assistance
on our YouTube channel.

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M455 SMART ADJUSTABLE BED BASE
Your Remote Control
Head Up
Head Down
Massage On/Off
Foot Up
Foot Down
Flat Preset
Zero Gravity Preset
All the benefits of your adjustable bed base, right at your fingertips.
•Two preset positions for quick adjustments
•Neck and back massage
•Backlit remote
Turn Your Phone into a Remote
Never worry about losing the remote again. Use the Malouf
Base™ App to adjust your position with your phone or your
voice. Learn more on page 9.
Part 1: Add the Batteries
1. Remove the battery cover on the back side.
2. Insert two AAA batteries (included).
3. Test moving your base with the remote.
How to Use Your Remote Control

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M455 SMART ADJUSTABLE BED BASE
Pairing and Synchronizing 2: 4
2: 3
2
A
B
A
B
Part 2: Pair Your Remote Control with a Base
Follow these steps to pair a remote with one or more bases.
1. Make sure your base is plugged into an outlet.
2. On the Power Supply Cord, locate the blue button.
3. On your remote, locate the Head Up and Foot Up buttons.
4. Press and release all three buttons simultaneously until you hear three beeps.
Part 3: Synchronizing Two Bases (Optional)
If you have split bases, follow these instructions to move both sides with one remote control in a synchronized manner.
Skip this step if you don’t have split bases.
1. Make sure each remote control operates a respective side (i.e., Remote A controls Base A and Remote B con-
trols Base B).
2. Pair Remote A with Base B following the pairing instructions in Part 2.
3. Test moving both bases with Remote A. Remote B will no longer function.
Tip: You can also set up dual controls using the included Sync Cable. Learn more on page 21.

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M455 SMART ADJUSTABLE BED BASE
How to Use Your Remote Control
Part 4: Create Custom Presets
1. With your remote control, adjust the bed to your desired position.
2. Press and hold the Flat and Zero Gravity buttons until you hear three beeps.
Tip: To restore your Zero Gravity preset to original positioning, unplug your base for 30 seconds and then plug back in.
This will reset your remote.
Part 5: Get a Massage
1. To turn on the massage feature, press the Massage On/Off.
2. Change the intensity by pressing the Massage On/Off button repeatedly, up to three times.
3. After turning on the massage feature, turn it off by pressing the Massage On/Off button four times.
Tips:
- Massage function should only be run 30 minutes at a time.
- Let the massage motors rest for 30 minutes after each use.
- You may notice a slight tone during operation. The sound may differ based on your flooring material.
3: 2
ZERO
GRAVITY
Flat
4
MASSAGE ON/OFF

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M455 SMART ADJUSTABLE BED BASE
Electrical Layout and Battery
All electrical parts are preassembled and should not be
altered. For reference, here’s how things are set up.
Head Motor Input
Power Input
Foot Motor Input Massage Motor Input
USB Input 1
USB Input 2
Sync Cable Input
Control Box
USB Locations
Power Supply Box
Backup Battery
Wall Plug Cord

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M455 SMART ADJUSTABLE BED BASE
Electrical Layout and Battery
How to Use the Backup Battery
The backup battery should only be used during a power outage to return your base to Flat position.
1. Unplug the Wall Plug Cord from the outlet.
2. Remove the cover from the Power Supply Box.
3. Insert two 9V batteries (not included) and close the cover.
4. Plug the Wall Plug Cord back into the outlet.
5. Move your base to Flat.
6. Unplug the Wall Plug Cord and remove batteries.
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M455 SMART ADJUSTABLE BED BASE
Using the Sync Cable
As an alternative to wirelessly synchronizing bases with your remote (pg. 13), you can use
the Sync Cable to synchronize two adjustable bed bases.
1. Set two bases next to each other.
2. Locate the Sync Cable Input on the Control Box of each base.
3. Plug the Sync Cable into each base’s Control Box.
4. Test the connection by moving each base with your remote control.
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3

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Have a question or concern? Contact us.
www.maloufhome.com | [e-mail] | 8 0 0. 51 7. 71 7 9
M455 SMART ADJUSTABLE BED BASE
Frequently Asked Questions
Why isn’t my remote control working or lighting up?
Make sure your remote isn’t out of batteries. For additional help with your remote, go
to page 13.
My remote control is working, but my adjustable base isn’t moving. Why?
Leave your adjustable bed base unplugged for at least an hour to reset it. You can also try
plugging your base into a different outlet to determine if it’s an outlet issue.
If your base still won’t move, check under your base to verify the connections are secure
and in the right place. You’ll find a wiring layout on page 17. If you’re still having trouble
after following these troubleshooting steps, please contact us.
Something on my adjustable bed base broke. What should I do?
It may be covered by your warranty. After setting up your bed, register your warranty by
going to www.maloufhome.com/register. By registering your warranty immediately, you’re
set up to get assistance in case you need it later.
Find more FAQs by visiting: www.maloufhome.com/faq
M455 SMART ADJUSTABLE BED BASE
20-Year Limited Warranty
What is Covered
This warranty covers defects in materials or workmanship under the
conditions and exceptions stated below and is extended to the original
purchaser.
What is Not Covered
The warranty applies only to the original purchaser and does not cover:
(a) wear and tear; (b) improper or inadequate maintenance, misuse, or
alteration; (c) exposure to chemicals, liquids, or fading caused by exposure
to sunlight; (d) repair by unauthorized representatives; (e) damage
resulting from transit or handling; (f) transportation costs; (g) commer-
cial, institutional, business, rental, or any other non-residential usage; (h)
“as is” purchases including but not limited to floor samples, clearance
items, going out of business or tent sale, close-out, or from a liquidator;
(i) product purchased from a non-authorized MALOUF™ dealer; (j) minor
differences or finish variations as a result of the craftmanship and natural
materials used in the manufacturing process; (k) damage from the slight
expansion or contraction of wood; (l) damage to any type of flooring or
floor covering; (m) slight softening and loss of resiliency in foam, polyester
fiber, and other filling materials as a normal result of use and aging is not
considered a manufacturing defect.
How Long Coverage Lasts
This warranty extends up to 20 years from date of purchase, according to
the tiers set below.
Warranty Limitations
Purchaser must follow troubleshooting procedures as set forth by the
manufacturer or its agents before warranty coverage may be granted.
What Malouf™ Will Do
1 Year – Defects in workmanship or materials are covered for a period of
one year from the date of purchase. Malouf™ will send replacement parts
for any defective part to the original purchaser and pay for authorized
labor and transportation costs associated with the repair or replacement.
All parts and materials associated with the frame, decking, legs, hardware,
motor, and electrical components are covered by the warranty. Base must
be located within the continental United States to be eligible.
2-5 Years – One year after purchase, Malouf™ will offer replacement parts
for any defective part to the purchaser. All parts and materials associated
with the frame, decking, legs, hardware, motor, and electrical compo-
nents are covered by the warranty. The purchaser is responsible for any
service, transportation, labor, or shipping costs associated with the repair
or replacement. This coverage is available from years 2-5 after the date
of purchase.
6-20 Years – Five years after purchase, Malouf™ will offer replacement
parts for parts associated with the frame , decking, legs, and hardware,
as well as limited mechanical parts to the original purchaser. Warranty
excludes electronics, remotes, electrical components, drive motors, and
massage motors. Purchaser shall pay 1/15th of the replacement cost of
the defective part multiplied by the number of years since 5 years after
the warranty commencement date, and Malouf shall bear the remainder
of the cost of the replacement part. The purchaser shall bear all service,
transportation, labor, and shipping costs associated with the repair or
replacement of the defective part(s). This coverage is available from years
6-20 after the date of purchase.
How to Get Service
Email [e-mail] to submit your warranty claim. Please
include your receipt, confirm your contact information, and your reason for
filing a claim (along with any photos) so we can process your request.
How State Law Applies
This warranty gives you specific legal rights. You may also have other
rights which vary from state to state.
The foregoing warranty shall be exclusive and in lieu of any other warranty,
express or implied, including warranties of merchantability and fitness for a
particular purpose and all other warranties otherwise arising by operation
of law, course of dealing, custom, trade, or otherwise. Malouf™ shall not be
liable for any consequential damages or losses arising from the purchase,
installation and/or use of this product.

www.maloufhome.com | 800.517.7179
www.maloufhome.com | 800.517.7179

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BASE DE CAMA AJUSTABLE INTELIGENTE M455
Preguntas frecuentes
¿Tienes preguntas o inquietudes? Contáctanos.
www.maloufhome.com | [e-mail] | 8 0 0. 517.7 1 7 9
¿Por qué mi control remoto no funciona o se enciende?
Asegúrate de que el control tenga baterías y no esté bloqueado. Para desbloquear el
control, sigue las instrucciones de la página 13.
Mi control funciona, pero la cama no se mueve. ¿Por qué?
Deja la base de cama ajustable desconectada durante, al menos, una hora para reiniciarla.
También puedes intentar conectar tu base a otro conector para determinar si es problema
de conector.
Si aun así la base no se mueve, revisa bajo la base para verificar que las conexiones
están aseguradas y en su lugar. En la página 17 encontrarás la disposición de los cables.
Si los problemas continúan después de realizar los pasos de resolución de problemas,
contáctanos.
Algo en mi base de cama ajustable se rompió. ¿Qué debo hacer?
Puede que esté cubierto por la garantía. Después de instalar la cama, registra la garantía
en: www.maloufhome.com/register. Al registrar inmediatamente tu garantía, se te asignará
alguien para que te ayude en caso de que lo necesites.
Conoce más sobre las Preguntas Frecuentes en: www.maloufhome.com/faq
BASE DE CAMA AJUSTABLE INTELIGENTE M455
Garantía limitada de 20 años
Qué cubre
Esta garantía es válida durante 20 años a partir de la fecha de compra
original y cubre los defectos de materiales o mano de obra con las
condiciones y excepciones que se indican a continuación. Esta garantía
sólo se aplica al comprador original residente en EE.UU. y no protege los
productos falsificados ni los adquiridos a minoristas no autorizados.
Lo que no está cubierto
La garantía no cubre: (a) el desgaste por el uso, incluidas las manchas; (b)
los ruidos dentro de los límites de tolerancia; (c) las reparaciones realizadas
por representantes no autorizados; (d) el mantenimiento inadecuado o
incorrecto, el uso indebido o las alteraciones (consulte las directrices de
mantenimiento en el manual del propietario); (e) la exposición a productos
químicos, líquidos o la decoloración causada por la exposición a la luz
solar; (f) los daños resultantes del montaje o la manipulación (consulte
los detalles de montaje en el manual del propietario); (g) los daños
causados a cualquier tipo de mobiliario, suelo o revestimiento de suelo;
(h) uso comercial, institucional, empresarial, alquiler o cualquier otro uso
no residencial; (i) compras “tal cual”, incluidas muestras de suelo, artículos
de liquidación, productos de liquidación o artículos de liquidadores o
tiendas que cierran; (j) pequeñas diferencias o variaciones de acabado
debidas a la artesanía y a los materiales naturales utilizados en el proceso
de fabricación; (k) cambios normales en la suavidad y elasticidad de la
espuma, la fibra de poliéster y otros materiales de relleno.
Qué hará Malouf™
1 Año - La garantía cubre defectos en los materiales o en la fabricación.
Malouf™ enviará piezas de repuesto para cualquier pieza defectuosa y
pagará toda la mano de obra autorizada y los gastos de envío asociados
con la reparación o sustitución. El comprador original debe seguir los
procedimientos de resolución de problemas establecidos por el fabricante
o su agente antes de que se pueda conceder la cobertura de la garantía.
2-5 años - La garantía cubre los defectos en los materiales o en la
fabricación. Malouf™ enviará piezas de repuesto para cualquier pieza
defectuosa. Usted será responsable de todos los costes de mano de obra
y envío asociados a la reparación o sustitución. El comprador original debe
seguir los procedimientos de resolución de problemas establecidos por el
fabricante o su agente antes de que se pueda conceder la cobertura de
la garantía.
6-20 Años - La garantía cubre la estructura metálica y las patas de la base
debido a un defecto de fabricación. Malouf™ enviará un marco nuevo
si el marco existente resulta ser defectuoso. Usted será responsable de
todos los costes de servicio, transporte, mano de obra y envío asociados
a la reparación o sustitución. El comprador original debe seguir los
procedimientos de solución de problemas establecidos por el fabricante o
su agente antes de que se pueda conceder la cobertura de la garantía.
Cómo obtener servicio
Para enviar su reclamación de garantía, envíe un correo electrónico a
[e-mail]. Conserve su recibo para que podamos
procesar su solicitud. También le recomendamos que registre su producto
aquí para obtener un servicio más rápido. Para hacer una reclamación
sobre un sistema de descanso Malouf™, envíe la información tanto de su
colchón como de su base ajustable.
Cómo se aplica la ley estatal
Esta garantía le otorga derechos legales específicos, y también puede
tener otros derechos que varían de un estado a otro.
La garantía anterior será exclusiva y en lugar de cualquier otra garantía,
expresa o implícita, incluidas las garantías de comerciabilidad e idoneidad
para un propósito particular y todas las demás garantías que surjan de
otro modo por ministerio de la ley, el curso de los tratos, la costumbre,
el comercio, o de otra manera. Malouf™ no será responsable de ningún
daño o pérdida consecuentes derivados de la compra, instalación y/o
uso de este producto.

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BASE DE CAMA AJUSTABLE INTELIGENTE M455
Usa el cable de sincronización
Como alternativa a la sincronización inalámbrica de bases con el mando a distancia (pág.
13), puede utilizar el cable de sincronización para sincronizar dos bases de cama ajustables.
1. Pon las dos bases una junto a la otra.
2. Coloca la entrada de cable de sincronización en la caja de control de cada base.
3. Conecta el cable de sincronización en la caja de control de cada base.
4. Prueba la conexión moviendo cada base con el control remoto.
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BASE DE CAMA AJUSTABLE INTELIGENTE M455
Cómo usar la batería de repuesto
La batería de repuesto solo debe usarse durante un corte de energía para
que la cama pueda regresar a una posición plana.
1. Desconecta el cable para conector de pared del conector.
2. Quita la cubierta de la caja de suministro eléctrico.
3. Inserta dos baterías 9V (no incluidas) y cierra la cubierta.
4. Conecta el cable para conector de pared nuevamente en el conector.
5. Regresa su base a plano.
6. Desconecta el cable para conector de pared y quita las baterías.
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