Malouf Structures S655 User manual

S655
SMART ADJUSTABLE BED BASE

i ii
Malouf™Smart Adjustable Bed Bases
OWNER’S MANUAL
S655 Smart Adjustable Bed Base
www.maloufhome.com
[e-mail]
800.517.7179
20-YEAR WARRANTY
This Malouf™ product is protected
by a 20-year limited warranty.

iii iv
S655 SMART ADJUSTABLE BED BASE
Warnings
Important: Please read all safety instructions thoroughly before using your adjustable bed base. Save these instructions
and refer back to them when needed.
Before use, carefully remove packaging and follow provided setup instructions.
Safety Instructions
S655 SMART ADJUSTABLE BED BASE
Product Ratings
This product does not need maintenance. Please do not open the motor compartments or modify any parts. Any modifi-
cation will void the warranty.
Motor Rating
With the exception of the massage motors, the adjustable bed base motors should not be operated continuously for
more than two minutes within an 18-minute time period. Exceeding this rating will shorten the life of the motors and void
the warranty.
Power Rating
Input: AC 100-240V - 50/60Hz, 1.5 Amp
Output: DC 29V-2A
FCC Compliance
This device operates on a 2.4GHz frequency transmitter and complies with Part 15 of the FCC Rules. Operation is subject to
the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interfer-
ence received, including interference that may cause undesired operation.
To comply with the FCC Radiofrequency (RF) exposure requirements, no change to the antenna or the device is permit-
ted. Any changes could result in the device exceeding the RF exposure requirement and void the user’s right to operate
the device.
Have a question or concern? Contact us.
www.maloufhome.com | [e-mail] | 8 0 0 . 5 1 7. 7 1 7 9
Dos
•Immediately dispose of all packaging materials that
may pose a suffocation risk.
•Only plug into a circuit with an electrical surge pro-
tection device. (The surge protection device should
be properly grounded and plugged directly into a
grounded wall outlet.)
•Always unplug bed from outlet before cleaning or
servicing adjustable bed base.
•Keep cord away from moving parts and heat-
ed surfaces.
•Talk to your doctor if you have a pacemaker. (Some
pacemakers may detect bed motion as false move-
ment or exercise.)
•Return your base to Flat before switching between
preset positions.
Don’ts
•Never operate with a damaged cord or plug.
•Do not use outdoors or as a hospital bed. (This prod-
uct is designed solely for in-home use and has not
been tested to meet hospital standards.)
•Do not use with oxygen or other flammable gases.
•Do not allow children or pets to play under or on top
of the bed. Children should not operate without adult
supervision.
•Do not exceed the weight restriction of 850 pounds.
•Do not enter or exit the bed while raised.
•Do not sit directly on the head or foot sections while
in raised positions.
•Do not mix old and new batteries in the
remote control.
•Do not mix alkaline, standard, or rechargeable
batteries in the remote control.

v vi
S655 SMART ADJUSTABLE BED BASE
Contents
What’s Inside 1
How to Assemble 3
Your Remote Control 11
Electrical Layout and Battery 17
Using the Sync Cable 21
Frequently Asked Questions 23
Warranty 24

1 2
S655 SMART ADJUSTABLE BED BASE
What’s Inside
Take a moment to familiarize yourself with your new
adjustable bed base and accessories. If you’re missing
any parts, please contact us.
Control Box
LED Lights
(each side)
Retainer Bar
(12) 3-inch Legs
(6) 6-inch Legs
(6) End Caps
Head Tilt Motor
Head Motor
Back
Massage Foot Massage
Foot Motor
Remote Control
USB Ports
(each side)
Power Supply Box
Wall Plug Cord
Sync Cable
(included with split sizes only)
Power Supply
Cord

3 4
S655 SMART ADJUSTABLE BED BASE
How to Assemble
Split Sizes Only
1: 3
1: 4
Assembly requires two people
Part 1: Unbox
1. Place box flat on the floor in the bedroom with the top facing up.
2. Remove the packaging, taking care not to damage the base during unboxing.
3. Lift the base and carefully set it top side down on the floor.
4. Remove accessories and discard plastic packaging and zip ties.
5. Verify you received all the correct parts.

5 6
Part 2: Add Legs (Optional)
Skip adding legs if you prefer to place your base directly on a platform, bed frame, or the floor.
1. Locate leg placement locations.
2. Hand screw all legs into the bed frame until secure (do not over tighten).
3. Use the optional extension pieces for extra height.
4. Ensure the bottom of each leg has an end cap attached.
Part 3: Connect the Cords
1. With the underside of the base still visible, locate the Power Supply Cord (attached to control box), Wall Plug Cord,
and Power Supply Box.
2. Connect the Power Supply Cord to the Power Supply Box.
3. Connect the Wall Plug Cord to the Power Supply Box.
Note: Your cords are now connected but should not be plugged into an outlet until setup is complete.
Control Box
Power Supply Cord
S655 SMART ADJUSTABLE BED BASE
How to Assemble
2: 2 2: 4
Wall Plug Cord
3: 1
Power Supply Box

7 8
Part 4: Move into Place
1. With two to four people, lift the base by the frame (not the fabric) and turn it over.
*When lifting, be careful not to pull on the fabric or use the legs as pivot points.
2. Place in your preferred spot.
Part 5: Complete Setup
1. Insert one end of the Retainer Bar into the slot.
2. Flex the bar slightly to slide the other end into place.
3. Plug the end of the Wall Plug Cord into the wall outlet.
4. Add included batteries to your Remote Control (find detailed remote instructions on page 11).
5. Move the base with your remote to ensure everything is working properly.
6. Place your mattress on top of the base.
S655 SMART ADJUSTABLE BED BASE
How to Assemble
Wall Plug Cord
5: 3
Remote Control
5: 4
5: 2
5: 1
Retainer Bar

9 10
Part 6: Download the Malouf Base™ App
Go to the app store on your phone.
1. Search for and download the Malouf Base™ App.
2. After downloading, open the app and enable Bluetooth®.
3. Tap + Add New and select your setup.
4. Tap Scan for Bases and choose the base you want to connect.
5. Test moving your base with the app.
When using the app, please only use one phone at a time to make adjustments.
Traditional remote controls can be used at any time to move your base.
Tip: The app boasts several features like snore detection, partner control,
and Siri Shortcuts.
S655 SMART ADJUSTABLE BED BASE
How to Assemble
Available to Download
6: 3 6: 46: 1
Find additional assistance
on our YouTube channel.

11 12
S655 SMART ADJUSTABLE BED BASE
Your Remote Control
Set Timer
Timer Indicator Lights
Back Massage (turn on and change intensity)
Off/Last (turn off and recall last setting)
Head Up/Down
Head/Foot Up
Lock/Unlock Remote
Foot Massage (turn on and change intensity)
Massage Type (change rhythm)
Customizable Presets
Foot Up/Down
Head/Foot Down
Underbed Lights
Flat Preset
Anti Snore Preset
Lounge Preset
Head Tilt Up
Head Tilt Down
Zero Gravity Preset
TV/Read Preset
All the benefits of your adjustable bed base, right at your fingertips.
•Five preset positions for quick adjustments
•Two customizable presets for personalized comfort
•Head and foot massage (with options to change intensity, type, and duration)
•Backlight on remote and LED underbed lighting
•Child-safe lock button
Turn Your Phone into a Remote
Never worry about losing the remote again. Use the
Malouf Base™ App to adjust your bed with your phone
or your voice. Learn more on page 9.
Part 1: Add the Batteries
1. Remove the battery cover on the back side.
2. Insert three AAA batteries (included).
3. Test moving your base with the remote.
How to Use Your Remote Control

13 14
S655 SMART ADJUSTABLE BED BASE
Pairing and Synchronizing
Part 2: Pair Your Remote Control with a Base
Follow these steps to pair a remote with one or more bases.
1. Make sure your base is plugged into an outlet.
2. On the Power Supply Cord, locate the blue button.
3. On your remote, locate the Head Up and Foot Up buttons.
4. Press and release all three buttons simultaneously until you hear three beeps.
Part 3: Synchronizing Two Bases (Optional)
If you have split bases, follow these instructions to move both sides with one remote control in a synchronized manner.
Skip this step if you don’t have split bases.
1. Make sure each remote control operates a respective side (i.e., Remote A controls Base A and Remote B con-
trols Base B).
2. Pair Remote A with Base B following the pairing instructions in Part 2.
3. Test moving both bases with Remote A. Remote B will no longer function.
For dual controls, activate Remote B by following these instructions.
1. After pairing Remote A with both sides, take Remote B and press and hold the Head Down and Foot Down buttons
until the backlight turns on.
2. Within 10 seconds, press and hold the Head Up and Foot Up buttons on Remote A.
3. Test moving both bases with either remote.
Tip: You can also set up dual controls using the included Sync Cable. Learn more on page 21.
2: 3
2: 2
3
AB
AB

15 16
S655 SMART ADJUSTABLE BED BASE
How to Use Your Remote Control
Part 4: Create Custom Presets
1. With your remote control, adjust the bed to your desired position.
2. Press and hold the FLAT button while pressing MEM 1 or MEM 2.
Tip: You can follow these steps to customize any of the preset positions on your remote.
Part 5: Get a Massage
1. To turn on the massage feature, press BACK or FOOT.
2. Change the intensity by pressing BACK or FOOT again.
3. Press the timer button to select a massage for 10, 20, or 30 minutes (the duration you select will light up).
4. Choose a vibration pattern with TYPE.
5. Press OFF/LAST to turn the massage feature off or return to last settings.
Tips:
• Massage function should only be run 30 minutes at a time
• Let the massage motors rest for 30 minutes after each use
• You may notice a slight tone during operation. The sound may differ based on your flooring material
Part 6: Lock the Remote Control
1. To lock or unlock the remote, press and hold the LOCK button for 5 to 7 seconds (or until the button stops flashing).
4: 2
MEM 1
MEM 2
Flat
6: 1
Lock

17 18
S655 SMART ADJUSTABLE BED BASE
Electrical Layout and Battery
All electrical parts are preassembled and should not be
altered. For reference, here’s how things are set up.
Underbed Light Input Head Motor Input
USB Input Foot Motor Input
Foot Massage Input Head Massage Input
Sync Cable Input Head Tilt Motor Input
Control Box
USB Locations
Power Supply Box
Backup Battery
Wall Plug Cord

19 20
S655 SMART ADJUSTABLE BED BASE
How to Use the Backup Battery
The backup battery should only be used during a power outage to return
your base to Flat position.
1. Unplug the Wall Plug Cord from the outlet.
2. Remove the cover from the Power Supply Box.
3. Insert two 9V batteries (not included) and close the cover.
4. Plug the Wall Plug Cord back into the outlet.
5. Move your base to Flat.
6. Unplug the Wall Plug Cord and remove batteries.
1 2

21 22
S655 SMART ADJUSTABLE BED BASE
Using the Sync Cable
As an alternative to wirelessly synchronizing bases with your remote (pg. 13), you can use
the Sync Cable to synchronize two adjustable bed bases.
1. Set two bases next to each other.
2. Locate the Sync Cable Input on the Control Box of each base.
3. Plug the Sync Cable into each base’s Control Box.
4. Test the connection by moving each base with your remote control.
1 2
3

23
Have a question or concern? Contact us.
www.maloufhome.com | [e-mail] | 8 0 0. 51 7. 71 7 9
S655 SMART ADJUSTABLE BED BASE
Frequently Asked Questions
Why isn’t my remote control working or lighting up?
Make sure your remote isn’t out of batteries or locked. To unlock your remote, follow the
steps on page 15.
My remote control is working, but my bed isn’t moving. Why?
Leave your adjustable bed base unplugged for at least an hour to reset it. You can also try
plugging your base into a different outlet to determine if it’s an outlet issue.
If your base still won’t move, check under your base to verify the connections are secure
and in the right place. You’ll find a wiring layout on page 17. If you’re still having trouble
after following these troubleshooting steps, please contact us.
Something on my adjustable bed base broke. What should I do?
It may be covered by your warranty. After setting up your bed, register your warranty by
going to www.maloufhome.com/register. By registering your warranty immediately, you’re
set up to get assistance in case you need it later.
Find more FAQs by visiting: www.maloufhome.com/faq
S655 SMART ADJUSTABLE BED BASE
20-Year Limited Warranty
What is Covered
This warranty is valid for 20 years from the date of original purchase
and covers defects in materials or workmanship with the conditions
and exceptions stated below. This warranty only applies to the orig-
inal purchaser residing in the U.S. and does not protect counterfeit
products or products purchased from unauthorized retailers.
What is Not Covered
The warranty does not cover: (a) wear and tear including stains; (b)
noises within tolerance; (c) repairs by unauthorized representatives;
(d) improper or inadequate maintenance, misuse, or alteration
(refer to owner’s manual for maintenance guidelines); (e) exposure
to chemicals, liquids, or fading caused by exposure to sunlight; (f)
damage resulting from assembly or handling (refer to owner’s manual
for assembly details); (g) damage to any type of furniture, flooring,
or floor covering; (h) commercial, institutional, business, rental, or any
other non-residential usage; (i) “as is” purchases including floor sam-
ples, clearance items, close-out products, or items from liquidators
or closing stores; ( j) minor differences or finish variations due to the
craftmanship and natural materials used in the manufacturing pro-
cess; (k) normal changes in softness and resilience of foam, polyester
fiber, and other filling materials.
What Malouf™ Will Do
1 Year – Warranty covers defects in the materials or craftsmanship.
Malouf™ will send replacement parts for any defective part and will
pay all authorized labor and shipping costs associated with the repair
or replacement. The original purchaser must follow troubleshooting
procedures set by the manufacturer or its agent before warranty
coverage may be granted.
2-5 Years – Warranty covers defects in the materials or craftsmanship.
Malouf™ will send replacement parts for any defective part. You will
be responsible for all labor and shipping costs associated with the
repair or replacement. The original purchaser must follow trouble-
shooting procedures set by the manufacturer or its agent before
warranty coverage may be granted.
6-20 Years – Warranty covers the metal frame and legs of the base
due to a manufacturing defect. Malouf™ will send a new frame if the
existing frame proves to be defective. You will be responsible for
all service, transportation, labor, and shipping costs associated with
the repair or replacement. The original purchaser must follow trou-
bleshooting procedures set by the manufacturer or its agent before
warranty coverage may be granted.
How to Get Service
To submit your warranty claim, email [email protected].
Please keep your receipt so we can process your request. We also
recommend registering your product here for quicker service. To
make a claim on a Malouf™ sleep system, submit information for both
your mattress and adjustable base.
How State Law Applies
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
The foregoing warranty shall be exclusive and in lieu of any other
warranty, express or implied, including warranties of merchant-
ability and fitness for a particular purpose and all other warranties
otherwise arising by operation of law, course of dealing, custom,
trade, or otherwise. Malouf™ shall not be liable for any consequential
damages or losses arising from the purchase, installation and/or use
of this product.

www.maloufhome.com | 800.51 7.71 79
www.maloufhome.com | 800.51 7.71 79

23
¿Tienes preguntas o inquietudes? Contáctanos.
www.maloufhome.com | [e-mail] | 800.51 7.71 79
BASE DE CAMA AJUSTABLE INTELIGENTE S655
Preguntas frecuentes
¿Por qué mi control remoto no funciona o se enciende?
Asegúrate de que el control tenga baterías y no esté bloqueado. Para desbloquear el
control, sigue las instrucciones de la página 15.
Mi control funciona, pero la cama no se mueve. ¿Por qué?
Deja la base de cama ajustable desconectada durante, al menos, una hora para reiniciarla.
También puedes intentar conectar tu base a otro conector para determinar si es problema
de conector.
Si aun así la base no se mueve, revisa bajo la base para verificar que las conexiones
están aseguradas y en su lugar. En la página 17 encontrarás la disposición de los cables.
Si los problemas continúan después de realizar los pasos de resolución de problemas,
contáctanos.
Algo en mi base de cama ajustable se rompió. ¿Qué debo hacer?
Puede que esté cubierto por la garantía. Después de instalar la cama, registra la garantía
en: www.maloufhome.com/register. Al registrar inmediatamente tu garantía, se te asignará
alguien para que te ayude en caso de que lo necesites.
Conoce más sobre las Preguntas Frecuentes en: www.maloufhome.com/faq
BASE DE CAMA AJUSTABLE INTELIGENTE S655
Garantía limitada de 20 años
Qué cubre
Esta garantía es válida durante 20 años a partir de la fecha de compra
original y cubre los defectos de materiales o mano de obra con las
condiciones y excepciones que se indican a continuación. Esta garantía
sólo se aplica al comprador original residente en EE.UU. y no protege los
productos falsificados ni los adquiridos a minoristas no autorizados.
Lo que no está cubierto
La garantía no cubre: (a) el desgaste por el uso, incluidas las manchas; (b)
los ruidos dentro de los límites de tolerancia; (c) las reparaciones realizadas
por representantes no autorizados; (d) el mantenimiento inadecuado o
incorrecto, el uso indebido o las alteraciones (consulte las directrices de
mantenimiento en el manual del propietario); (e) la exposición a productos
químicos, líquidos o la decoloración causada por la exposición a la luz
solar; (f) los daños resultantes del montaje o la manipulación (consulte
los detalles de montaje en el manual del propietario); (g) los daños
causados a cualquier tipo de mobiliario, suelo o revestimiento de suelo;
(h) uso comercial, institucional, empresarial, alquiler o cualquier otro uso
no residencial; (i) compras “tal cual”, incluidas muestras de suelo, artículos
de liquidación, productos de liquidación o artículos de liquidadores o
tiendas que cierran; (j) pequeñas diferencias o variaciones de acabado
debidas a la artesanía y a los materiales naturales utilizados en el proceso
de fabricación; (k) cambios normales en la suavidad y elasticidad de la
espuma, la fibra de poliéster y otros materiales de relleno.
Qué hará Malouf™
1 Año - La garantía cubre defectos en los materiales o en la fabricación.
Malouf™ enviará piezas de repuesto para cualquier pieza defectuosa y
pagará toda la mano de obra autorizada y los gastos de envío asociados
con la reparación o sustitución. El comprador original debe seguir los
procedimientos de resolución de problemas establecidos por el fabricante
o su agente antes de que se pueda conceder la cobertura de la garantía.
2-5 años - La garantía cubre los defectos en los materiales o en la
fabricación. Malouf™ enviará piezas de repuesto para cualquier pieza
defectuosa. Usted será responsable de todos los costes de mano de obra
y envío asociados a la reparación o sustitución. El comprador original debe
seguir los procedimientos de resolución de problemas establecidos por el
fabricante o su agente antes de que se pueda conceder la cobertura de
la garantía.
6-20 Años - La garantía cubre la estructura metálica y las patas de la base
debido a un defecto de fabricación. Malouf™ enviará un marco nuevo
si el marco existente resulta ser defectuoso. Usted será responsable de
todos los costes de servicio, transporte, mano de obra y envío asociados
a la reparación o sustitución. El comprador original debe seguir los
procedimientos de solución de problemas establecidos por el fabricante o
su agente antes de que se pueda conceder la cobertura de la garantía.
Cómo obtener servicio
Para enviar su reclamación de garantía, envíe un correo electrónico a
[e-mail]. Conserve su recibo para que podamos
procesar su solicitud. También le recomendamos que registre su producto
aquí para obtener un servicio más rápido. Para hacer una reclamación
sobre un sistema de descanso Malouf™, envíe la información tanto de su
colchón como de su base ajustable.
Cómo se aplica la ley estatal
Esta garantía le otorga derechos legales específicos, y también puede
tener otros derechos que varían de un estado a otro.
La garantía anterior será exclusiva y en lugar de cualquier otra garantía,
expresa o implícita, incluidas las garantías de comerciabilidad e idoneidad
para un propósito particular y todas las demás garantías que surjan de
otro modo por ministerio de la ley, el curso de los tratos, la costumbre,
el comercio, o de otra manera. Malouf™ no será responsable de ningún
daño o pérdida consecuentes derivados de la compra, instalación y/o
uso de este producto.

21
BASE DE CAMA AJUSTABLE INTELIGENTE S655
Usa el cable de sincronización
Como alternativa a la sincronización inalámbrica de bases con el mando a distancia (pág.
13), puede utilizar el cable de sincronización para sincronizar dos bases de cama ajustables.
1. Pon las dos bases una junto a la otra.
2. Coloca la entrada de cable de sincronización en la caja de control de cada base.
3. Conecta el cable de sincronización en la caja de control de cada base.
4. Prueba la conexión moviendo cada base con el control remoto.
22
1 2
3

19
BASE DE CAMA AJUSTABLE INTELIGENTE S655
Cómo usar la batería de repuesto
La batería de repuesto solo debe usarse durante un corte de energía para
que la cama pueda regresar a una posición plana.
1. Desconecta el cable para conector de pared del conector.
2. Quita la cubierta de la caja de suministro eléctrico.
3. Inserta dos baterías 9V (no incluidas) y cierra la cubierta.
4. Conecta el cable para conector de pared nuevamente en el conector.
5. Regresa su base a plano.
6. Desconecta el cable para conector de pared y quita las baterías.
20
1 2