Mass Portal Pharaoh XD Series User manual

Mass Portal®Pharaoh®XD Series
Desktop 3D Printer
User Manual
®

© 2014 MASS PORTAL SIA — ALL RIGHTS RESERVED
MASS PORTAL AND PHARAOH ARE REGISTERED TRADE MARKS
OF MASS PORTAL SIA
ALL OTHER TRADE MARKS ARE USED FOR INFORMATIONAL PURPOSES ONLY
AND ARE PROPERTY OF THEIR RESPECTIVE OWNERS
English version 4.0
If you have any comments about this user manual
please let us know: [email protected]
REFERENCE VERSIONS
Model Number: MP20, MP30, MP40
Pharaoh® XD Hardware ver. 4.0DV, 4.0MV
Pharaoh TouchTM 1.0
Simplify3D® ver. 3.0.2
Repetier Firmware ver. 203-ebd8c58
*The firmware and Pharaoh Touch version may change due to updates.
Mass Portal® Pharaoh® XD
Desktop 3D Printer
User manual
®

3
Contents
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting started
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printer Setup . . . . . . . . . . . . . . . . . . . . . . . 8
My First Print . . . . . . . . . . . . . . . . . . . . . . . 10
Printing process overview . . . . . . . . . . . . . . . .12
Printer operation & software
Print Bed Coating and Heating . . . . . . . . . . . . . 14
Print Bed Leveling / Calibration . . . . . . . . . . . . . 15
Ventilation System . . . . . . . . . . . . . . . . . . . . 16
Standalone Printing . . . . . . . . . . . . . . . . . . . 18
Using Pharaoh TouchTM . . . . . . . . . . . . . . . . . 19
Software: Simplify3D . . . . . . . . . . . . . . . . . . 28
Printing with Dual Extruder . . . . . . . . . . . . . . . 31
Printing materials
Printing Materials Overview . . . . . . . . . . . . . . 36
Post Processing of Prints . . . . . . . . . . . . . . . 38
Maintenance
Printer maintenance . . . . . . . . . . . . . . . . . . 39
Troubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . 42

4
Safety
WARNING The
nozzle and the glass
plate below the print
head are extremely
hot when printing. Do
not touch.
TIP Use paper towel
to clean the nozzle
from excess material
before printing. This
must be done when
the nozzle is heated,
please use extreme
caution.
Mass Portal® 3D printer is an electro-mechanical
robotic device that has hot and moving parts when
operating. You should always operate the printer with
caution and follow the instructions in this manual.
INDOOR USE ONLY
The printer is intended to be used only indoors — ambient
temperature must be between 15°C and 30°C. The Mass Portal
3D printer under no circumstances should be subjected to high
levels of humidity, excess heat, water, frost or other condition
which may damage the electronics or mechanical parts. When
transported or unpacked, it must be left to warm up to room
temperature before operation.
SAFE PLACEMENT
The printer, filament and power cable must be placed so that it
cannot be unintentionally touched or hooked by clothing. The
printer is considerably heavy, extra care must be taken when
moving. Do not use unnecessary force.
HOT SURFACES AND PARTS
To avoid burns and physical damage do not touch the printer’s
head and heated print bed unless they have cooled down to
40°C or less. These temperatures are displayed on the built in
touch screen display and in the printing software interface. If in
doubt, double check. Keep in mind that the readings could be
incorrect.
HOT PRINT BED
The glass print bed can be heated up to 120°C. Remember
that adjacent metal surfaces can be warm. When at room
temperature, print bed can be sprayed lightly with non-flammable
consumer plastics or glass cleaner and then wiped o with a
clean wipe.
HOT PRINT HEAD
Print head heating block and nozzle can be heated up to 300°C.
Keep in mind that surrounding parts can be hot.
HOT MELTED PLASTIC
The melted plastic extruded from the nozzle can reach near
300°C. Care and caution must be taken when operating.

5
SAFETY  CONTINUED
WARM PARTS
The printer frame and outer parts can be warm during operation,
reaching temperatures up to 60°C after extended use.
CLEANING
DO NOT USE FLAMMABLE LIQUIDS TO CLEAN HOT PARTS.
Use dry paper towel to clean print bed and print head. If more
thorough cleaning is needed, the printer must be turned o and
cooled down to room temperature.
MOVING PARTS
The printer mechanics consist of moving parts while operational.
Care must be taken not to touch them during operation.
ELECTRICAL SAFETY
Do not place the printer where it could come in contact with
moisture, especially near open windows. Do not leave the printer
unattended while it is operating. ALWAYS USE GOOD QUALITY
CABLE WITHOUT ANY SIGNS OF DAMAGE OR MALFUNCTION.
DO NOT USE WORN ELECTRICAL SOCKETS. PLEASE ENSURE
THAT THE OUTLET IS PROPERLY GROUNDED
STATIC ELECTRICITY
Release your body’s static electricity by touching a grounded
object before any repair or service operation. POWER MUST BE
OFF AND CABLE UNPLUGGED BEFORE ANY WORK.
TOXIC FUMES
When printing, especially with ABS plastic, it will lightly emit
fumes and smell, so the premises where the printer is located,
must be well ventilated. The odour, toxicity and intensity of fumes
vary with the type of material used.
NOT A TOY FOR CHILDREN
The printer must not be left unattended with children. Children
must always be accompanied and supervised by an adult when
using or observing this product. Do not leave the printed objects,
waste filament and tools unattended in the reach of small
children to avoid harm and choking hazard. Be careful when
tooling printed objects.

6
Welcome
Thank you for your purchase of the Mass Portal®
Pharaoh® XD® 3D printer. We hope that it will serve
you well and help you create many beautiful and
useful things.
Getting started
Please take your time and read through the Getting started
chapter of this manual – it will introduce you to some of the terms
you will stumble upon when printing and generally give you a
good overview of the printing process and printer operation.
Basically, it’s a bird’s eye view on how it all works and at the same
time a step by step guide to your first print.
Safety
Please read the safety chapter. Mass Portal printers are designed
to be safe to use, but you need to have a general understanding
of it’s safe operation.
User manual
Please familiarize yourself with this manual before connecting the
printer to your computer, installing the Simplify3D software and
tinkering with settings.
Successful prints
The manual is designed to guide your attention to the important
steps and settings first, so you can get great results faster. It
should cover most common use cases and settings, and enable
to get reasonable quality results when printing common objects
with standard materials. If that works for you, leave the advanced
printing for later experimentation.
Dicult prints
If you are about to print complex objects or have special
requirements for the printed object properties, you will most
likely have to experiment a bit until you find the perfect settings
for your objects and the particular material. You may need to
consider using a particular print material for your object that will
deliver the best results.
Getting started

7
WELCOME  CONTINUED
Experimenting
Once you start printing, you will want to tweak this or that. Of
course, 3D printing is all about experimentation and going where
no one has gone before, but the possibilities can be intimidating
at first. This manual is NOT designed to cover all possible printing
situations, but rather to help you start along the path. Discussing
every last software setting is beyond the scope of this manual as
well — the best places for that are online forums, local FabLabs
or 3D printing meet-ups.
Printing Material — 1,75mm filament
Mass Portal 3D printers are designed to work with print material
from any vendor — 1,75 mm thermoplastic filament — as long
as it’s a good quality product, with uniform diameter. We try to
find and recommend the best materials on the market, since the
materials play the most important role for quality printouts.
Software
Mass Portal 3D printers ship with Simplify3D — a computer
program that you use to prepare models for printing and control
the printer when printing from a computer. Simplify3D can be
used with Windows, Mac and Linux systems. Simplify3D is
licensed commercial software, that is registered to your e-mail
address. You can also use it with another 3D printer you own.
Maintenance
Mass Portal 3D printers are known to work for extended
durations without requiring attention and are actually designed
and built for just that. Please follow the advice in the chapter on
printer maintenance to keep your printer in top shape.
Support
Whenever you need support for your Mass Portal 3D printer,
please send an email to [email protected]. We do our
best to answer promptly.

8
Printer Setup
INFO Filament spool
holder is designed
to be compatible
with dierent form
factory filament
spools from various
manufacturers.
INFO Power
switch, power cord
connector and fuse
panel.
1. Unbox the printer - using the included instructions
Be careful, the printer is heavy..
2. Let the printer warm up to room temperature
This is important — especially in cold weather. In winter, it may
take a long time, don’t rush it.
While waiting unbox and inspect everything — the power cord,
the USB cord, filament spool holder, sample filament roll.
WARNING If the printer does not warm up to
room temperature before operation there could be
electrical issues due to condensation or there could
be calibration issues
3. Install glass print bed
Align the thumbscrews with the gaps on the glass plate. Gently
push down the bed and turn the glass plate clockwise.
WARNING When installing the
glass bed, for MP20, make sure
that the metal sensor discs for
calibration are in their proper
position. If they are not in the
proper position, the automatic
calibration process will not work
properly. If there are any questions,
please contact support.
4. Attach the filament spool holder
It simply slides in to the filament spool holder bracket on the back
side of the printer.
5. Browse the manual and read the Getting Started
chapter
6. Connect the power cord to the printer, plug it in and
turn on the printer.
The power switch is on the back of the printer.

9
7. Calibrate the printer.
After turning on the printer it is necessary to calibrate the printer
to make sure that the bed is level. (Before starting make sure the
print bed is clear of any objects)
Calibration process for MP20
1. From the home screen select “Settings”
2. Select the “Calibration” option
3. Select “Calibrate” and the printer will go through the automatic
calibration process
4. The printer is calibrated and ready for printing!
Calibration process for MP30 and MP40
1. From the home screen select “Settings”
2. Select the “Calibration” option
3. Make sure that before starting the calibration process that you
have the calibration coin prepared.
4. Select “Calibrate”
5. When the calibration process begins, the print head will slowly
lower to three locations on the print bed. When the head starts
going down, place the coin on the build plate under the inductive
sensor for the printer to take a measurement.
6. The printer will run a verification process so you will need to
repeat step 5 one more time.
7. The printer is calibrated and ready for printing!

10
My First Print
The printer comes with G-codes already loaded to the internal
memory, so you can print a test print without connecting to a
computer.
1. Prepare the printer
Make sure there are no objects on the print bed. You may keep
the door closed or open for the first test print. As the printer is
shipped with PLA, the side walls should be removed from the
printer.
2. Place the sample filament spool on the holder
a. Unbox the bundled filament
b. Place the spool on the holder on the backside of the printer.
3. Prepare the printbed for printing
-Place the BuildTak on the printbed. Slowly removing the white
film on the bottom and gradually stick the BuildTak on the bed
trying to avoid making air bubbles underneath.
4. Insert the filament into the extruder
a. Firmly push the filament release lever on the back side of the
printer
b. Insert filament into the filament hole besides the release lever.
(You should see filament moving through the bowden tube.)
c. Push in the filament until it stops.
5. Start printing:
a. Load a gcode to the printer using a USB flash drive or IP/TCP
or Wifi connection
b. Select the “Ready to Print” icon on the right side of the screen
c. Select “Object to Print” and find the file you loaded to the
printer
d. The material should be set to PLA and the bed coating set to
BuildTak
e. Select “Start Printing”
f. The printer will heat up and start to print when ready.
INFO Insert filament
into this hole on the
back side of the
printer. You need to
firmly press and hold
the filament release
lever to do so.
TIP You should see
the filament moving
down through the
bowden tube when
inserting it. Firmly
push the filament in
until it stops.
TIP It is easier to
insert the filament
if you cut the end
of the filament at
an angle using the
clippers included
with the printer (see
image)

11
6. Watch it print
DO NOT touch the moving parts or print bed while printing, both
print bed and print head will be hot when printing.
7. Let it cool down for a while after printing
Wait until the lights below print bed are yellow or white.
You can also see the temperatures on the screen.
You can remove the filament while the print head is still hot.
8. Remove the print from the print bed
Use the supplied tool to gently remove the object.
TIP If you ever want to return to the main screen press the Mass Portal
logo in the top right corner of the screen.
TIP To remove or
change the filament,
the print head must
be heated or still hot
after printing.
TIP You don’t need to
remove the filament
after each print.
MY FIRST PRINT CONTINUED
TIP If you are having
problems removing
the print, you can
remove the glass
print bed to help
remove the print

12
Printing process overview
Mass Portal® 3D printers use process called Fused
Filament Fabrication or FFF — printing objects out of
melted plastic layer by layer.
How it works
Thermoplastic printing material (the filament) is melted in the
3D printers printing head, and pushed through a nozzle. This
process is called extrusion. The nozzle moves according to
the geometry of printable object, depositing the melted plastic
and drawing the object layer by layer. When a layer is finished,
printing head moves up a single layer and draws the next layer
of melted plastic upon the previous, that has now somewhat
hardened, until the object is finished. The layers of plastic bond
or melt together, forming a single finished object.
Slicing and G-code
The movements of the nozzle, the temperature settings of the
printing head and of the printing bed are controlled by computer
instructions called G-code files. G-code is generated from
3D models imported to software programs called slicers. The
process of generating the G-codes is usually called slicing. Mass
Portal uses the Simplify3D program for slicing and printer control.
Although G-code is used to control many 3D printers, it generally
must be created for each particular printer. You can store the
generated G-code files for later use on the computer or in the
internal memory of the printer.
Standalone printing and host software
When using the printer in standalone mode, printing G-code files
prepared earlier and in the printers internal memory or USB flash,
no computer is needed to operate the printer. The printing is
controlled by the using built-in software, Pharaoh TouchTM. This
can be useful for longer prints when you don’t want to leave your
computer connected to the printer, or when what you do on the
computer might interfere with the printing.
In other cases it makes sense to control the printing process from
a computer using so called host software. It also allows control
of the printing process, displays printing progress visualization,
temperature graphs and more. The printer is shipped with
Simplify3D, but the printer works with other programs as well.

13
PRINTING PROCESS OVERVIEW  CONTINUED
STL or OBJ files
G-code is usually generated from 3D models, that are saved in
the STL or OBJ format. Most 3D modelling software today can
export to these formats, and printable files on the Internet are
also usually found in these formats.
3D models
You can generally print 3 kinds of models:
• Printable 3D models downloaded from the Internet — either
free or commercial
• Objects, that are scanned on a 3D scanner and prepared for 3D
printing
• Your own 3D models, designed in any 3D drawing, modeling or
CAD software, that can export to a printable 3D format such as
STL or OBJ
In all cases it is important that the 3D object geometry forms a
solid, dimensional object, that would be possible to print — you
cannot print objects like infinitely thin walls for example, although
you can design such objects on the computer. Sometimes the
STL or OBJ files to be printed can be repaired with the built-in
tools or host or slicing software, and there are also software
applications just for that purpose.
Infill and perimeters of walls
You can choose whether the printed object will be hollow, filled
or partially filled when preparing the model for print with slicing
software. Some software allows for smart infill, placing it only
where necessary. Wall thickness is also set before printing.
Support
It is impossible to reasonably print material, that is “hanging in
the air” — not at least partially supported by the underlying layer.
You can generally print slopes (overhangs) about 45°, when the
underlying layer supports some of the next layer’s plastic. The
bundled Simplify3D software allows to place supports manually
and to remove automatically generated supports.
TIP Test and sample
files for the bundled
material are provided
on the printers
internal memory

14
Print Bed Coating and Heating
Mass Portal printers are equipped with a glass print bed.
Although you can print directly to the glass surface, some
materials work better on a dierent coating. Work better means
the material will adhere firmly or “stick” to the print bed while
printing, but still come o easily after printing.
Even surface
Glass is the most reasonable choice for print surface, because it’s
straight and level, even when heated.
BuildTakTM
BuildTakTM is the recommended coating and commonly used at
Mass Portal. You received some BuildTakTM with your printer. It
works with most materials with very good results.
Kapton and PET tape
Kapton and PET tape are quite durable, and can be cleaned
between prints.
Blue painters tape (masking paper tape)
Blue painters tape is the material of choice for printing PLA,
especially when printing without heated bed. Sometimes,
material may stick too well to it and the objects may be dicult to
remove.
Other coatings
Some materials can be used with dierent coatings. There’s a
Custom menu option for that.
Glue stick
Glue can be used to get dicult prints to stick — for example,
usual oce glue stick. You should apply the glue before heating
up the print bed. Using a glue stick will require extra cleaning and
maintenance.
Print Bed Calibration
Bed coating will be taken into account when calibrating the print
bed — as the dierent coatings have dierent thicknesses, the
correct coating must be selected. This can be done before or
after the calibration. You can change the bed coating setting as
often as needed. There’s no need to recalibrate after changing
the bed coating if the first layer prints correctly.
Printer operation & software
TIP The print bed
must be kept clean.
If prints do not stick
after multiple prints
on the same coating,
try cleaning or
replacing the coating.
WARNING The
correct bed coating
must be selected
on the printer, so
it “knows” how to
print the first layer,
because accounts for
the thickness of the
coating. (see page
26)
TIP If you need to
adjust the setting for
the BuildTakTM, use
the “Custom” option
and set the thickness
to 0.4 - 0.55 mm.
WARNING Do not
remove the print bed
while it’s hot. Let it
cool down.
TIP The print bed
is replaceable. The
glass surface can be
removed or installed,
by gently pressing
it down and turning
the glass plate so it
can be lifted. You do
not need to undo the
thumbscrews holding
the glass in place to
remove or install it.

15
Print Bed Leveling / Calibration
The print bed on Mass Portal printers is held in place with three
thumbscrews. The slant and height of the print bed can be
adjusted by turning the thumbscrews. As a general rule, the print
bed should not be slanted — the thumbscrews are used to keep
it level. Normally the thumbscrews would not need adjusting by
more than 1mm or 2mm at max.
Mass Portal printers have a bulit in sensor, that can measure and
adjust to the print bed accordingly. This is done to ensure that
first layer of prints is correctly printed — that the nozzle is not too
high (material not sticking to the print bed) or too low (nozzle too
close to the print bed, material “smeared” into print bed).
TIP The print bed can be leveled
manually by adjusting the three
thumbscrews that hold the glass
print bed. This can be done after
calibration, if minor adjustments
are needed.
WARNING The thumbscrews
MUST NOT be screwed in till
lowest possible position, but it is
normal for the screw to stick up
a little bit (see picture). The print
bed must have some play, so the
springs below it can compress — you must be able to move print
bed down a bit when pressing on it. This is a safety measure in
case if the print head moves too low.
TIP It is not necessary to use calibrate the print bed before each
print, or even regularly. If the first layer of the print is correctly
printing, there is no need to recalibrate the printer. The printer
can go for a long time before needing to be recalibrated.
Calibration Process
Please go to the chapter about ‘Printer Setup’ (Page 8) to see
the calibraion process for yout printer.
TIP The sensor
plates in the print
bed are not attached,
so it is normal for the
sensor plates in print
bed to move.
WARNING To
ensure correct
measurements, the
calibration process
works ONLY when
the printer is at room
temperature. If you
attempt using the
auto calibration when
the printer is hot,
you’ll see a warning
and the calibration
will not be done.
WARNING The
print head will
move down when
calibrating to make
the measurements.
Make sure there are
no objects, hands,
or previous prints on
the print bed before
performing the
calibration process,
otherwise the print
head can damage
them.

16
Chamber Ventilation
The chamber ventilation system has been created for safe, high
quality printing. With safety as the system’s main purpose, the
chamber ventilation will make your printing experience worry
free.
Safety
When printing using the chamber ventilation system, you can
always leave the windows and door on the printer. This will help
prevent any foreign objects from going into the printing area.
Also it will help the printer to be safe around any age group
as children will not be able to put their hands in the printing
chamber while the printer is in operation.
The fans also include filters to clean any fumes from the print
chamber. Studies have shown that some printing materials, such
as ABS, can release toxic fumes while printing. With the use of
the Mass Portal ventilation system, these fumes are filtered from
the air creating a safe work environment.
Material
Though it is not suggested to print some materials with an
enclosed chamber, such as PLA, the ventilation system has
dierent settings to allow the printer to print any material in an
enclosed chamber.
Constant Chamber Temperture
While 3D printing, it is also important to keep the printing
environement at a constant temperature. With the heated bed
the chamber can be warm, which is useful for printing materials
such as ABS, Nylon, or Polycarbonate. (See table)

17
VENTILATION CONTINUED
Ventilation Settings
To use the ventilation system properly, there are few dierent
options available to use for multiple purposes
Circulation
Circulation is used for materials the generally do not need a
warm print chamber. Material such as PLA, PLA composite
materials, XT, flexible materials, etc. The circulation creates an
airflow through the print chamber so that the chamber will not
become too warm for the printed part.
Filtration
Filtration is used for materials that will possibly emit toxic fumes
while printing.
Slow Extraction
The slow option should be used while printing to filter the air
during the print without creating too much of a cooling eect in
the chamber
Fast Extraction
The fast option should be used when the print is finished so that
all of the air in the chamber can quickly be filtered. Once the air
is filtered, you can open the front door and remove the finished
print.
O
Use the “O” option when the material you are using would
benefit from a heated chamber, materials such as PC. Can also
use the filtration options for such materials as well.
Chamber Temperature
*Approximate temperatures depending on which ventilation option is used
MP20 MP30 MP40
50C 30C 25C

18
Standalone Printing
Pharaoh TouchTM has been designed to make the printing
process more convenient to you. You are able to control your
printer easily with the use of the touch screen.
WARNING The SD card should NOT be removed from
the printer unless instructed to by Mass Portal support. To load
gcodes to the printer use a USB flash, TCP/IP, USB cable, or
Internent connection.
When to print in standalone mode
- When printing takes a long time for larger objects, independent
from the computer
- When you repeatedly print the same object, when you know
that all the settings in your G-code are just fine
- To save electricity by not having the computer turned on
- When taking the printer to another location like shows or
meetings
Power management
The printer will cool down when print is finished (depending on
settings in g-code file or after an hour of inactivity), but it will not
turn itself o.
Standalone printing process
a) Select the “Ready to Print” icon on the right side of the screen
b. Select “Object to Print” -> Locate the file you want to print ->
Select for Printing”
c. Select the material you will be printing with
d. Select the proper bed coating that is currently on the printer
d. Select “Start Printing”
e. The printer will heat up and start to print when ready.

19
Pharaoh TouchTM
Main Screen
Every time you select the Mass Portal Logo in the top left corner
of the screen it will take you to the Main Screen. From the Main
Screen you will be able to navigate to any desired menu from the
main screen.
Main Screen Context - Reboot or Shutdown the printer
Print Screen
You can get to this screen by pressing “Ready to Print” on the left
side, or the “Print” tile on the main screen
Before Printing the print screen will appear as seen here:
Object to Print- Select the object you would like to print
Material - Select the material with which you are printing
Bed Coating - Set the current bed coating that is on the print bed
Start Print - When everything is ready, start the print
INFO The context
menu, located in the
bottom left corner of
the screen, will give
you extra options,
if available, for the
current screen.

20
PHARAOH TOUCHTM CONTINUED
The print screen will look like this while the printer is in operation:
Printing: The model you are printing
% Complete: Percent of how much of the object has been
printed
Head: Big numbers: Set temperature
Small numbers: Real temperature
Bed: Big numbers: Set temperature
Small numbers: Real temperature
Fan %: Can adjust the fan speed
Speed %: Can adjust the speed of the print head
Flow %: Can adjust the flow of the material
Ventilation: Can adjust the ventilation process depending on
what material you are using.
Pause: Can pause the print
When the pause button is pushed
the option “Continue Printing” will
appear when you are ready to
continue the print.
Cancel: To cancel the print if
needed. When pushed, you will
asked to confirm the cancel or go
back, so you do not accidentally
stop the print.
TIP Fan speed
percentage is
estimated, and fans
will not work all
the way down to 0
percent.