Matrix SETU VG User guide

SETU VG
S
y
stem Manual

SETU VG
Multi-Port VoIP to GSM Gateway
System Manual

Documentation Disclaimer
Matrix Comsec reserves the right to make changes in the design or components of the product as engineering and
manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for all models of the product. The product may not support all the features and
facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Comsec reserves the right to revise
information in this publication for any reason without prior notice. Matrix Comsec makes no warranties with respect
to this documentation and disclaims any implied warranties. While every precaution has been taken in the
preparation of this system manual, Matrix Comsec assumes no responsibility for errors or omissions. Neither is any
liability assumed for damages resulting from the use of the information contained herein.
Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this
product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix
Comsec's operating and maintenance instructions.
Copyright
All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means
without the prior written consent of Matrix Comsec.
Version 1
Release date: August 13, 2019

Table of Contents i
Contents
Introduction..................................................................................................................................................... 1
Welcome ............................................................................................................................................................. 1
About this System Manual .................................................................................................................................. 1
Know Your SETU VG ...................................................................................................................................... 4
Overview of SETU VG ........................................................................................................................................ 4
Applications of SETU VG .................................................................................................................................... 6
Installing SETU VG ......................................................................................................................................... 8
Before You Start .................................................................................................................................................. 8
Getting Started .................................................................................................................................................. 10
Connecting SETU VG ....................................................................................................................................... 11
Configuring SETU VG ....................................................................................................................................... 17
Basic Settings ............................................................................................................................................... 20
Region ............................................................................................................................................................... 23
Network ............................................................................................................................................................. 27
Mobile Port ........................................................................................................................................................ 37
SIP Trunk .......................................................................................................................................................... 71
Login Password ............................................................................................................................................... 116
Date-Time Settings ......................................................................................................................................... 118
Advanced Settings ..................................................................................................................................... 123
System Parameters ......................................................................................................................................... 123
Dial Plan .......................................................................................................................................................... 133
Number Lists ................................................................................................................................................... 136
Automatic Number Translation (ANT) ............................................................................................................. 140
Destination Number Determination ................................................................................................................. 144
Destination Port Determination ....................................................................................................................... 149
Group .............................................................................................................................................................. 154
Peer to Peer Dialing ........................................................................................................................................ 156
PIN Authentication .......................................................................................................................................... 161
Digest Authentication ...................................................................................................................................... 163
Static Routing .................................................................................................................................................. 165
Network Connection ........................................................................................................................................ 168
Access Codes ................................................................................................................................................. 170
Emergency Numbers ...................................................................................................................................... 171
Certificate Manager ......................................................................................................................................... 174
Call Detail Record ........................................................................................................................................... 185

ii Table of Contents
Features....................................................................................................................................................... 191
Making a New Call using Access Code .......................................................................................................... 191
Disconnecting a Call using Access Code ........................................................................................................ 191
IP Dialing ......................................................................................................................................................... 192
Maintenance ................................................................................................................................................ 193
Firmware Upgrade .......................................................................................................................................... 193
Configuration Upgrade .................................................................................................................................... 198
System Debug ................................................................................................................................................. 205
Simple Network Management Protocol (SNMP) ............................................................................................. 209
Port LED .......................................................................................................................................................... 216
System Port Activity ........................................................................................................................................ 217
PCAP Trace .................................................................................................................................................... 219
Manual Call Test ............................................................................................................................................. 221
Default System ................................................................................................................................................ 222
Soft Restart ..................................................................................................................................................... 225
TR-069 ............................................................................................................................................................ 226
Status........................................................................................................................................................... 228
System Details ................................................................................................................................................ 228
Firmware ......................................................................................................................................................... 229
Configuration ................................................................................................................................................... 231
Network ........................................................................................................................................................... 233
Mobile Port ...................................................................................................................................................... 235
SIP Trunk ........................................................................................................................................................ 236
Appendix ..................................................................................................................................................... 239
Acronyms ........................................................................................................................................................ 239
Default Region Table ...................................................................................................................................... 241
Call Progress Tones ........................................................................................................................................ 244
Product Specifications ..................................................................................................................................... 250
Warranty Statement ........................................................................................................................................ 252
Disposal of Products/Components after End-Of-Life ...................................................................................... 253
E-Waste Management and Handling Rules .................................................................................................... 254
Regulatory Information .................................................................................................................................... 258
Open Source Licensing Terms and Condition ................................................................................................ 260

Matrix SETU VG System Manual 1
CHAPTER 1 Introduction
Welcome
Thank you for choosing SETU VG! We hope you will make optimum use of this intelligent, feature-packed VoIP-
GSM Gateway. Please read this document carefully before installing your SETU VG.
About this System Manual
This System Manual provides information about and instructions for installing, configuring and using the SETU VG.
You may also refer to the SETU VG Quick Start for quick installation. To view or download it, scan the QR Code
printed on the Product Label/Packaging Label.
Both these documents—System Manual and Quick Start—are also available at:
https://www.matrixtelesol.com/product-manuals.html
For product registration and warranty related details, please visit http://www.matrixcomsec.com/product-
registration-form.html
SETU VG is available in two configurations—SETU VG8 and SETU VG4. This is a common System Manual for
both the configurations. However, for the purpose of illustration SETU VG8 has been used throughout this System
Manual, unless otherwise specified.
Intended Audience
This System Manual is aimed primarily at Network and System Engineers, who will install, configure and maintain
the SETU VG.
System Engineers are persons who customize the system configuration to meet the requirements of the
organization/users. It is assumed that they have some experience in installing and configuring VoIP-GSM
Gateways.
Part of this document containing description of features are aimed at End Users, who will actually use the SETU
VG.
Organization of this Document
This System Manual contains the following chapters:

2Matrix SETU VG System Manual
Introduction: Gives an overview of this document, its purpose, intended audience, organization, terms and
conventions used to present information and instructions.
Know Your SETU VG: Provides an overview of SETU VG.
Installing SETU VG: Contains information on how to install SETU VG and configure it using the web-based
programming tool, Jeeves.
Basic Settings: Provides instructions for configuring the basic parameters of SETU VG, which are sufficient
to get the system into operation.
Advanced Settings: Contains instructions for configuring the more advanced features and facilities of SETU
VG.
Features: Describes the features of SETU VG for end users.
Maintenance: Provides instructions for back-up, generating reports and debugging.
Status: Describes the indicators of the System, Network, SIP Trunk and Mobile Ports status.
How to Read this System Manual
This System Manual is organized in such a way that you will find all the information you need quickly and easily.
You may use the table of contents and the Index to navigate through this document to the relevant topic or
information you want to look up.
Cross-references are provided in blue font with hyperlinks. You can look up the source by clicking the links.
Conventions used in this System Manual
The following symbols have been used for notices to draw your attention to important things:
Note: It indicates something that requires your special attention or it reminds you of something you need to
do when you are using the SETU VG.
Tip: It indicates a helpful hint giving you an alternative way to operate the SETU VG or carry out a
procedure more efficiently.
Caution: It indicates an action or condition that is likely to result in malfunction or damage to the SETU VG
or your property.
Warning: It indicates a hazard or an action that will cause damage to the SETU VG and or cause bodily
harm to the user.
Terminology used in this System Manual
In this system manual, the terms SETU VG, System and Gateway are used synonymously. Similarly, SE
Password, Login Password and Jeeves Password are used synonymously.

Matrix SETU VG System Manual 3
Some of the terms specific to this document are defined below:
Using this System Manual, we hope, you will be able to install, operate and make optimum use of SETU VG.
However, if you encounter any technical problems, please contact your dealer/reseller or Matrix Customer Care.
Term Usage in the document
System Engineer (SE) The person who installs, configures and maintains
SETU VG.
User The person who uses SETU VG.
Caller / Calling party The person who make calls using SETU VG.
Callee / Called party The person to whom calls are made using SETU VG.
Source / Originating Port A port from which a call originates.
Destination / Terminating
Port A port on which a call terminates.

Matrix SETU VG System Manual 4
CHAPTER 2 Know Your SETU VG
Overview of SETU VG
SETU VG is a gateway that provides voice services over IP network using SIP protocol. It is an effective and
flexible solution for accessing internet-based telephone services and corporate intranet systems across established
LAN. It is an innovative enterprise gateway that offers excellent functionality and sound quality. It supports two
voice ports: Mobile and SIP.
SETU VG is available in two configurations:
•SETU VG4 with 9 SIP Trunks and 4 Mobile Ports.
•SETU VG8 with 9 SIP Trunks and 8 Mobile Ports.
For a complete list of Hardware and Software features, refer “Product Specifications” in the Appendix.
Ports and Connectors
Antenna
SIM Card Slots
Reset Button
WAN Port
LAN Port
DC Power Jack

Matrix SETU VG System Manual 5
LEDs
SETU VG has a Power LED (PWR), a Status LED (STS) and eight Port LEDs. By default,
•InSETU VG8, the Port LEDs M1 to M8 are assigned to Mobile Port 1 to Mobile Port 8 respectively.
•InSETU VG4, the Port LEDs M1 to M4 are assigned to Mobile Port 1 to Mobile Port 4 respectively. The
LEDs M5 to M8 cannot be assigned to any port.
The LEDs indicate the status of the ports and various events occurring on the ports, including errors.
If required, to each port LED—M1 to M8 in SETU VG8 and M1 to M4 in SETU VG4—you may re-assign a port of
your choice. To know more, see “Port LED”.
SETU VG is easy to install and operate. The built-in web server, Jeeves, allows you to configure the system
parameters and features On-site as well as from a remote location.
Port Connector Description
SMA (Male) To connect Antenna for the Mobile Ports.
SIM Card Slots
(SIM1 to SIM8) -- To connect to GSM/UMTSanetwork.
a.When the 3G module is installed in the system, you must disable Call Waiting on the SIM before inserting
it into the system to prevent current calls from being disconnected.
Reset Button -- To restart the system or to restore the default LAN IP Address.
WAN Port RJ45 To connect to the IP network over a DSL Modem or Router or a LAN Switch.
LAN Port RJ45 To connect a computer or a LAN Switch.
12VDC-2A DC Jack To connect 12VDC, 2A Power Adapter.